Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table 3-2.
Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words "Out
The system is set to a
If you are replacing an
"Selecting a
of Range" are
display mode which
old monitor, reconnect it
supported display
shown on the
is not supported by
and adjust the display
mode"on page 2-8
screen, and the
the monitor.
mode to within the
power indicator
specified range for your
is flashing
JUHHQ
.
new monitor.
If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
If these options do not
work, contact the Support
Center.
The image
The video signal cable Be sure the signal cable is "Connecting and
quality is
is not connected with firmly plugged into the
turning on your
unacceptable.
the monitor or system system and monitor.
monitor"on page 1-5
completely.
The color settings
Select another color
"Adjusting your
may be incorrect.
setting from the OSD
monitor image"on
menu.
page 2-3
The power
•
The monitor’s
•
Be sure the power
"Connecting and
indicator is not
power switch is
cord is connected
turning on your
lit and there is
not switched on.
properly.
monitor"on page 1-5
no image.
•
The power cord is •
Be sure the outlet has
loose or
power.
disconnected.
•
Power on the
•
There is no power
monitor.
at the outlet.
•
Try using another
power cord.
•
Try using another
electrical outlet.
Screen is blank
The monitor is in
•
Press any key on the
"Understanding
and power
Standby/Suspend
keyboard or move
power
indicator is
mode.
the mouse to restore
management"on
amber.
operation.
page 2-9
•
Check the Power
Options settings on
your computer.
Chapter 3.
3-3
