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Lenovo ThinkPad Yoga 11e Chromebook 3rd Gen, User Manual, Page: 5 / 148

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Summary of Contents for ThinkPad Yoga 11e Chromebook 3rd Gen

Page 1: ...L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 2: ...y and Warranty Guide Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com support First Edition January 2018 Copyright Lenovo 2018 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 3...

Page 3: ...mputer 15 Frequently asked questions 15 Operating modes 16 Using the multi touch screen 18 Using the special keys 20 Using the ThinkPad pointing device 22 ThinkPad pointing device overview 22 Using the TrackPoint pointing device 23 Using the trackpad 24 Using the trackpad touch gestures 25 Customizing the ThinkPad pointing device 25 Replacing the cap on the pointing stick 26 Power management 26 Us...

Page 4: ...ard 90 Replacing the keyboard 91 Replacing the base cover assembly 97 Replacing a memory module 98 Replacing the M 2 solid state drive 100 Replacing the coin cell battery 101 Chapter 10 Getting support 103 Before you contact Lenovo 103 Getting help and service 103 Lenovo Support Web site 104 Calling Lenovo 104 Purchasing additional services 105 Appendix A Supplemental information about the Ubuntu ...

Page 5: ...nformation for Taiwan 118 Battery recycling information for the United States and Canada 118 Recycling information for China 118 Appendix D Restriction of Hazardous Substances RoHS Directive 119 Appendix E ENERGY STAR model information 123 Appendix F Notices 125 Appendix G Trademarks 127 Copyright Lenovo 2018 iii ...

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Page 7: ...his information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the b...

Page 8: ...cables from being damaged Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subject to treatment that could interfere with the operation of your computer Protect your c...

Page 9: ...vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and ...

Page 10: ...er or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for ...

Page 11: ...tor terminals on a power adapter which can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical conta...

Page 12: ...th one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully ext...

Page 13: ...r expose it to water or other liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials on the battery leads Store the rechargeable batteries or products containing the rechargeable batteries at room temperature charged to approximately 30 to 50 of capacity We recommend that...

Page 14: ...lities or technicians recycle Lenovo batteries according to local laws and regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate xii L380 L380 ...

Page 15: ...ate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is ...

Page 16: ...parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outle...

Page 17: ...earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characte...

Page 18: ...s could break if the product is dropped on a hard surface or receives a substantial impact If glass breaks do not touch or attempt to remove it Stop using your product until the glass is replaced by trained service personnel xvi L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 19: ...gerprint reader available on some models 9 TrackPoint buttons 10 Trackpad 11 NFC label available on some models 1 Infrared camera available on some models The infrared camera provides a personal and secure way for you to sign in to your computer with face authentication After setting the infrared camera for face authentication you can unlock your computer by scanning your face instead of using a p...

Page 20: ...nting device For more information see Using the ThinkPad pointing device on page 22 7 Rear camera available on some models The camera enables you to take pictures or hold a video conference For more information see Using the cameras on page 33 8 Fingerprint reader available on some models Fingerprint authentication provides simple and secure user access by associating your fingerprint with a passw...

Page 21: ...33 2 Microphones The microphones capture sound and voice when used with a program capable of handling audio ThinkPad pointing device 3 TrackPoint pointing stick 5 TrackPoint buttons 6 Trackpad Your computer is equipped with the Lenovo unique ThinkPad pointing device For more information see ThinkPad pointing device overview on page 22 4 Fingerprint reader available on some models Fingerprint authe...

Page 22: ...information see ThinkPad Pen Pro on page 39 2 USB C connectors Both USB C connectors on your computer support the USB Type C standard With an appropriate USB C cable connected you can use the connector to transfer data charge your device or connect your computer to external displays Both USB C connectors also work as the power connector Use the shipped USB C power adapter and power cord to connect...

Page 23: ...s Power 3 Follow the instructions on the screen to make your preferred setting 4 HDMI connector The High Definition Multimedia Interface HDMI connector is a digital audio and video interface It enables you to connect your computer to a compatible digital audio device or video monitor such as a DVD player or an HDTV Right side view 1 Pen slot 2 Power button 3 Audio connector 4 MicroSD card slot 5 U...

Page 24: ...conventional microphone For more information see Using audio features on page 32 4 MicroSD card slot You can insert a microSD card into the microSD card slot for data access or storage For more information see Using a media card on page 34 5 USB 3 1 connector Gen 1 The USB 3 1 connector Gen 1 is used for connecting USB compatible devices such as a USB mouse a USB storage drive a USB printer or a d...

Page 25: ...ooling especially the cooling of the microprocessor Note To ensure proper airflow do not place any obstacles in front of the fan louvers Bottom view 1 Fan louvers 2 Emergency reset hole 3 Speakers 1 Fan louvers The fan louvers and internal fan enable air to circulate in the computer to ensure proper cooling especially the cooling of the microprocessor 2 Emergency reset hole If the computer stops r...

Page 26: ...puter might look different from the following illustrations 1 Caps Lock indicator When this indicator is on you can type uppercase letters by directly pressing the letter keys 2 Fn Lock indicator This indicator shows the status of Fn Lock function For more information see Using the special keys on page 20 8 L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 27: ...s rapidly The computer is entering sleep or hibernation mode Blinks slowly The computer is in sleep mode 9 ac power status indicator This indicator shows the ac power and battery power status of the computer White connected to ac power battery power 90 100 Amber connected to ac power battery power 0 90 Off not connected to ac power Important product information This section provides information to...

Page 28: ...C ID and IC certification number for the wireless module installed by Lenovo Note Do not remove or replace a factory preinstalled wireless module by yourself For replacement you must contact Lenovo service first Lenovo is not responsible for any damage caused by unauthorized replacement Labels for the Windows operating systems Windows 10 Genuine Microsoft label Your computer might have a Genuine M...

Page 29: ... the Product ID is recorded in the computer firmware Whenever a Windows 10 product is installed the installation program checks the computer firmware for a valid matching Product ID to complete the activation In some cases an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license downgrade rights Computer features The computer features introduced in this topic ...

Page 30: ...r holes Security lock slot Trusted Platform Module TPM available on some models Wireless features Bluetooth Wireless LAN NFC available on some models Others Front camera Infrared camera available on some models Rear camera available on some yoga models Ambient light sensor available on some models Microphones Computer specifications Size Width 321 8 mm 12 7 inches Depth 224 2 mm 8 83 inches Thickn...

Page 31: ...air conditioners and microwave ovens away from the computer The strong magnetic fields generated by these appliances can damage the monitor and data on the internal storage drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over y...

Page 32: ...and buttons Lenovo Companion Your computer s best features and capabilities should be easy to access and understand With Lenovo Companion they are Use Lenovo Companion to do the following Optimize your computer performance monitor your computer health and manage updates Access your user guide check warranty status and view accessories customized for your computer Read how to articles explore Lenov...

Page 33: ...ww lenovo com support faq Can I get my user guide in another language To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen How do I get help about the Windows operating system The Windows help information system provides you with detailed information about using the Windows operating system so that you can get the most of your ...

Page 34: ... time already and is getting slower What should I do Follow the General tips for preventing problems on page 71 Diagnose problems yourself by using the preinstalled diagnostic software See Diagnosing problems with Lenovo Companion on page 71 Check for recovery solutions in Chapter 8 Recovery information on page 87 Print the following topics and keep them with your computer in case you are unable t...

Page 35: ... the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display Chapter 2 Using your computer 17 ...

Page 36: ...r computer instead Notebook mode Stand mode Tent mode Tablet mode Using the multi touch screen This topic provides instructions on how to use the multi touch screen that is available on some models Notes Your computer screen might look different from the following illustrations Depending on the program you use some gestures might not be available The following table introduces some frequently used...

Page 37: ...ts pages and photos Touch Drag an item to the location you want Mouse action Click hold and drag an item Function Move an object Touch Move two fingers closer together Mouse action Press the Ctrl key while scrolling the mouse wheel backward Function Zoom out Touch Move two fingers farther apart Mouse action Press the Ctrl key while scrolling the mouse wheel forward Function Zoom in Touch Swipe in ...

Page 38: ... touch screen The multi touch screen is a glass panel covered with a plastic film Do not apply pressure or place any metallic object on the screen which might damage the touch panel or cause it to malfunction Do not use fingernails gloved fingers or inanimate objects for input on the screen Regularly calibrate the accuracy of the finger input to avoid a discrepancy Tips on cleaning the multi touch...

Page 39: ...e the speakers If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer To turn on the sound press or Decrease the speaker volume Increase the speaker volume Mute or unmute the microphones Darken the computer display Brighten the computer display Manage external displays Enable or disable the built in wireless features Open the Settings window Ena...

Page 40: ... Fn 4 Press Fn 4 to put the computer to sleep mode To wake up the computer press the Fn key or the power button Fn Left arrow key This key combination has the same function as the Home key Fn Right arrow key This key combination has the same function as the End key Using the ThinkPad pointing device This section provides information about using the ThinkPad pointing device ThinkPad pointing device...

Page 41: ...index finger or middle finger to apply pressure to the pointing stick nonslip cap Use either thumb to press the left click button or right click button Point Use the pointing stick 1 to move the pointer on the screen To use the pointing stick apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does n...

Page 42: ...n Right click Press the right click zone 2 to display a shortcut menu You also can tap anywhere on the surface of the trackpad with two fingers to perform the right click action Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Ensure that you position your two fingers slightly apart ...

Page 43: ... menu Two finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Two finger zoom out Put two fingers on the trackpad and move them closer together to zoom out Two finger zoom in Put two fingers on the trackpad and move them farther apart to zoom in Swipe three fingers up Put three f...

Page 44: ...tery charges automatically Your computer comes with a USB C type ac power adapter and a power cord ac power adapter Converts ac power for notebook computer use Power cord Connects the ac outlet and the ac power adapter Connecting the ac power adapter To connect the computer to ac power ensure that you follow the steps in order Attention Using an improper power cord might severely damage your compu...

Page 45: ...isplay How often you use the wireless feature Charging the battery When you find that the remaining battery power is low charge your battery or replace the battery with a charged battery If an ac outlet is convenient connect the computer to ac power The battery is fully charged in about four to eight hours If the power adapter shipped with your computer supports the rapid charge function the batte...

Page 46: ...rive and then the computer turns off To put the computer to hibernation mode define what the power button does first and then press the power button to put the computer to hibernation mode If you put your computer to hibernation mode with the wake up function disabled the computer does not consume any power The wake up function is disabled by default If you put your computer to hibernation mode wi...

Page 47: ...he risk of electrical shock do not connect the telephone cable to the Ethernet extension adapter To connect to a local network through an Ethernet cable do the following 1 Remove the connector cover from the Ethernet extension adapter 1 and store the cover in the cover slot 2 2 Connect one end of the Ethernet extension adapter to the mini Ethernet connector on your computer Then connect the other ...

Page 48: ...ssword as required For more information see the Windows help information system Tips on using the wireless LAN feature To achieve the best connection use the following guidelines Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer Open your computer cover to an angle of slightly more than 90 degrees Checking the wireless LAN con...

Page 49: ...NFC you can establish the radio communications between your computer and another NFC enabled device over a few centimeters or inches This section provides instructions on how to pair your computer with an NFC device For more information about data transfer see the documentation of the NFC device Attention Before handling the NFC card touch a metal table or a grounded metal object Otherwise the car...

Page 50: ...hone closely above the NFC label as shown Align the shorter edge of the smartphone with the horizontal extension line for the center of the NFC label 2 Slowly move the smartphone a distance within 5 cm 1 97 inches to the direction of the computer display Then hold the smartphone for seconds until you are prompted that the smartphone has been successfully detected Using the Airplane mode The Airpla...

Page 51: ...rear camera To use the conventional camera to take pictures and record videos open the Start menu and click Camera from the program list If you use other programs that provide features such as photographing video capturing and video conferencing the camera starts automatically when you enable the camera required feature When the camera starts the camera status indicator nearby turns white indicati...

Page 52: ...iew starts 6 Follow the instructions on the screen to complete the setup 7 Click Improve Recognition to improve the image so that Windows Hello can recognize you in different light conditions or when your appearance changes To use the infrared camera to unlock your computer do the following 1 On the Windows lock screen select the smiling face icon from the sign in options 2 Follow the instructions...

Page 53: ...ard might get damaged or lost Do not remove a card when the computer is in sleep or hibernation mode Otherwise the system might not respond when you try to resume operation To remove a media card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons 2 Right click the Safely Remove Hardware and Eject Media icon 3 Select the corresponding item to eject th...

Page 54: ...our computer and the external display support the Miracast feature Do one of the following Open the Start menu and then click Settings Devices Connected devices Add a device Click the action center icon in the Windows notification area Click Connect Select the wireless display and follow the instructions on the screen For more information see the Windows help information system Choosing a display ...

Page 55: ... detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer onto an airplane observe the following tips Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back When taking off remember to turn off your computer or put it to hibernation mode If you inte...

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Page 57: ...anner when you are Taking notes Annotating Portable Document Format PDF files Drawing graphics with applications capable of editing and sketching When you draw or write with the ThinkPad Pen Pro keep it perpendicular to the computer display to achieve the best line quality Use the ThinkPad Pen Pro instead of your finger in conditions such as the following You need precise and detailed input such a...

Page 58: ...e right click button 3 while tapping the tip 1 on the display To erase ink press and hold the eraser button 2 tap the tip 1 on the display and drag the pen across the ink you want to erase The ThinkPad Pen Pro is stored in the slot on the bottom side of the computer To remove the pen from the slot slide the tab of the pen a little bit out and then completely pull out the pen Charging the ThinkPad ...

Page 59: ...nsert the pen into the slot for charging no matter the computer is in the notebook mode stand mode tent mode or tablet mode Note Ensure that your computer is on or in sleep mode Otherwise the pen will not be charged Chapter 3 Enhancing your computer 41 ...

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Page 61: ...y Keys Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt Left Shift Num Lock Turn on or turn off Mouse Keys Left Alt Left Shift PrtScn or PrtSc Turn on or turn off High Contrast For more information go to https windows microsoft com and then search using any of the following keywords keyboard shortcuts key combinations shortcut keys Ease of Access Center Ease of Access Center on t...

Page 62: ...ams open menus click objects on the screen dictate text into documents and write and send e mails Everything you do with the keyboard and mouse can be done with only your voice To use Speech Recognition do the following 1 Go to Control Panel and ensure that you view Control Panel by Category 2 Click Ease of Access Speech Recognition 3 Follow the instructions on the screen Screen reader technologie...

Page 63: ...ovo provides electronic documentation in accessible formats such as properly tagged PDF files or HyperText Markup Language HTML files Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image wh...

Page 64: ... area is not in an office setting ensure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs You can find some of these options at http www lenovo com essentials Explore your options for docking solutions and external products that provide the adjustability and feat...

Page 65: ...ver Wipe it with a lint free cloth dampened in mild soap and water Avoid applying liquids directly to the cover Cleaning the keyboard Wipe the keys one by one with a lint free cloth dampened in mild soap and water If you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Avoid spraying cleaner directly onto the keyboard To remove any crumbs or dust from be...

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Page 67: ...rrect password to start using the computer When this icon is displayed type a power on password or a supervisor password Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unaut...

Page 68: ...ore it in a safe place If you forget the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover data from the storage drive You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced Proof of purchase is required and a fee will be charged for parts and service Notes The eDrive storage ...

Page 69: ... encrypt all user and system files including the swap and hibernation files BitLocker uses the TPM to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V2 0 TPM To check the BitLocker status go to Control Panel view Control Panel by Category and click System and Security BitLocker Drive Encryption For more information see the he...

Page 70: ...e Windows password In this way you can log in to your computer simply and securely Enrolling your fingerprints To enable fingerprint authentication enroll your fingerprints first During the enrollment the fingerprints are associated with the Windows password automatically It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers To enroll your fingerprints...

Page 71: ...the Recycle Bin Format your storage drive using the software to initialize it Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of...

Page 72: ... and Internet attacks It also protects your privacy For more information about how to use the firewall program see the help system that comes with the program Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more info...

Page 73: ...ect the drive that contains the operating system installation program for example USB HDD Then press Esc 6 Select Restart and ensure that OS Optimized Defaults is enabled Then press F10 to save the settings and exit the ThinkPad Setup program 7 Follow the on screen instructions to install the device drivers and necessary programs See Installing device drivers on page 56 8 After installing the devi...

Page 74: ...te Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When Lenovo Companion connects to the Lenovo Support Web site the program automatically recognizes the following information and determines what updates are available for your computer Machine type and m...

Page 75: ...tart your computer with one of the provided options You can press F9 to restore to the default settings Changing the startup sequence In some cases you might have to change the startup sequence so that the computer starts from a desired device when powered on Read this topic to learn how to change the computer startup sequence Attention After you change the startup sequence ensure that you select ...

Page 76: ... the computer of the network administrator For instructions on how to update the UEFI BIOS go to http www lenovo com support BIOS menu This topic introduces the following BIOS menus of your computer Main menu Config menu Date Time menu Security menu Startup menu Restart menu Note Depending on the model and operating system the menu items and the default value might change without notice Main menu ...

Page 77: ...ROM enables the startup from an integrated network device This menu is displayed only in Legacy Only boot mode or Both boot mode with Legacy first UEFI IPv4 Network Stack Values Disabled Enabled Description Enable or disable Internet Protocol Version 4 IPv4 network stack for UEFI environment This menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first UEFI IPv6 Network Stac...

Page 78: ...is in hibernation mode or powered off and in battery operation Keyboard Mouse Fn and Ctrl Key swap Values Disabled Enabled Description If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Fn Sticky key Values Disabled Enabled Description If you select Enabled you can press the Fn key instead of press and hold to keep it in a pressed condition Then press the f...

Page 79: ...ues Maximum Performance Battery Optimized Description Maximum Performance Always the highest speed Mode for Battery Values Maximum Performance Battery Optimized Description Battery Optimized Always the lowest speed Adaptive Thermal Management Description Select a thermal management scheme to use The scheme affects fan sound temperature and performance Scheme for AC Values Maximize Performance Bala...

Page 80: ... Be cautious when you make the selection Note You can enter the MEBx Setup menu by pressing Ctrl P in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press Enter during the power on self test POST USB Key Provisioning Values Disabled Enabled Permanently Disabled Description This option enables or disables USB key provisioning CIRA Timeout Values 0 255 Description Set...

Page 81: ...ssword prompt is displayed when you restart the computer To prevent unauthorized access set the user authentication on the operating system Password at Boot Device List Values Disabled Enabled Descriptions If you enable this option the supervisor password is required when you try to enter the Boot menu by repeatedly pressing F12 To use this function a supervisor password must be set Password Count...

Page 82: ...en this option is disabled you can flash the UEFI BIOS to earlier version Windows UEFI Firmware Update Values Enabled Disabled Descriptions Enable or disable the Windows UEFI Firmware Update feature If you select Disabled BIOS will skip Windows UEFI Firmware Update and you can flash the UEFI BIOS to an earlier version Memory Protection Execution Prevention Values Disabled Enabled Descriptions Some...

Page 83: ...ently Disabled you cannot enable this setting again Secure Boot Secure Boot Values Disabled Enabled Descriptions Enable this option to prevent unauthorized operating systems from loading when you turn on the computer Platform Mode Values Setup Mode User Mode Descriptions Specify the system operating mode Secure Boot Mode Values Standard Mode Custom Mode Descriptions Specify the Secure Boot mode Re...

Page 84: ...able To complete the configuration of Device Guard you have to set a supervisor password When this option is disabled the setup options are configurable and you can choose any boot options to start the computer Startup menu Note The BIOS menu items might change without notice Depending on the model the default value might vary Boot Descriptions Define the startup sequence Network Boot Descriptions...

Page 85: ...criptions Restore to the factory default settings Discard Changes Descriptions Discard the changes Save Changes Descriptions Save the changes Using system management This topic is primarily intended for the network administrators Your computer is designed for manageability so that you can redirect more resources to better meet your business objectives This manageability known as total cost of owne...

Page 86: ...nds so that the users are not interrupted during work and the LAN traffic is kept to a minimum It saves time and increases productivity If the computer is turned on through Wake on LAN the computer starts follow the Network Boot sequence Asset ID EEPROM The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components It also includes a number o...

Page 87: ... Network Boot sequence do the following 1 Restart the computer When the logo screen is displayed press F1 to start the ThinkPad Setup program 2 Select Startup Network Boot The boot device list is displayed 3 Select a boot device to make it as the top boot priority 4 Press F10 to save the settings and exit You can press F9 to restore to the factory default settings Chapter 6 Advanced configuration ...

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Page 89: ...u have experienced and how you resolved the minor issues If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine the following tips might help along the way 1 Remove all external devices such as the printer and keyboard 2 Ensure that your battery is charged and your computer has the ac power connected 3 Access ThinkPad Setup and load the default set...

Page 90: ...nto the emergency reset hole 2 Reattach the ac power adapter and restart the computer If the computer does not turn back on continue with step 3 3 While the computer is turned off remove all sources of power from the computer and remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Reattach the ac power adapter and restart the computer If the comp...

Page 91: ...rity password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter ThinkPad Setup Message 0270 Real Time Clock Error Solution System Real Time Clock is not functional Have the computer serviced Message 0271 Check Date and Time settings Solution The date or the ti...

Page 92: ...atform configuration data are stored in a separate UEFI variable storage Solution Press F1 after the error message is displayed to enter ThinkPad Setup A dialog asks the user for confirmation to clean up the storage If the user selects Yes all data that were created by the operating system or programs will be deleted except global variables defined by the Unified Extensible Firmware Interface Spec...

Page 93: ...ystem board service provider only 0284 TCG compliant functionality related error might be the BIOS code validation failure Replace the system board service provider only 0285 TCG compliant functionality related error might be the TPM initialization failure Replace the system board service provider only 0286 Integrated graphics error Replace the system board service provider only 0287 Discrete grap...

Page 94: ...pter name you might not be using the correct driver or the driver might have been disabled 4 Right click the highlighted adapter click Update driver and then follow the instructions on the screen to update the driver The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port also is configured for full duplex Setting a wro...

Page 95: ...und Playback 4 If you are using a Headset profile select Bluetooth Hands free Audio and click Set Default If you are using an AV profile select Stereo Audio and click Set Default 5 Click OK to close the Sound window ThinkPad pointing device problems Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using...

Page 96: ...Support Web site For more information see Installing device drivers on page 56 3 In the How to use Fn key combinations section select your preferred option 4 If you select Fn sticky method press Fn to reset the Fn sticky status 5 Try to press keys on the top row of the numeric keypad again to check if the problem is resolved Computer screen problems Problem My screen keeps blanking when I do not w...

Page 97: ...ode switching key to bring up the image 2 If you are using the ac power adapter or using the battery and the battery gauge shows that the battery is not depleted press the brightness up key to make the screen brighter 3 If your computer is in sleep mode press Fn to resume the computer from sleep mode 4 If the problem persists follow the solution for the following problem Problem The screen is unre...

Page 98: ...r to another computer to ensure that it works 2 Reconnect the external monitor to your computer 3 See the manual shipped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer displa...

Page 99: ...correct this first ensure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For more infor...

Page 100: ...redirected to it If you want to listen to sound from the speakers again ensure that you set those speakers as the default device For more information see the help information system for Realtek HD Audio Manager Problem Sound does not come from a headphone or a speaker or the computer cannot record sounds Solution To switch from one device to another for example from a speaker to a headphone or fro...

Page 101: ...Problem The battery cannot get charged Solution You cannot charge the battery when it is too hot Turn off the computer and allow it to cool to room temperature After it cools recharge the battery If it still cannot be charged have it serviced ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is...

Page 102: ...our computer for reference later Problem I receive an error message before the operating system loads Solution Follow the appropriate corrective actions for power on self test POST error messages Problem I receive an error message while the operating system is loading the desktop configuration after the POST is completed Solution Find solutions by searching for the error message at the following W...

Page 103: ...respond remove the ac power adapter and reset the system by inserting one end of a needle or a straightened paper clip into the emergency reset hole Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected ...

Page 104: ...o the USB connector does not work Solution Ensure that the USB port is enabled in the ThinkPad Setup Open the Device Manager window Ensure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and ensure that you view Control Panel by Category and click Hardware a...

Page 105: ...ting system Start the computer from an external device Restore the Windows operating system from a system image To use advanced startup options do the following Note The items in the graphical user interface GUI might change without notice 1 Open the Start menu and then click Settings Update security Recovery 2 In the Advanced startup section click Restart now Troubleshoot Advanced options 3 Selec...

Page 106: ...s 1 Connect a proper USB drive at least 16 GB of storage to the computer 2 Type recovery in the search box on the taskbar Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 In the Recovery Drive window follow the instructions on the screen to create a recovery USB drive Using the recovery USB drive If you cannot ...

Page 107: ... 1 return instructions a prepaid shipping label and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU See your Lenovo Limited Warranty documentation at http www lenovo com warranty llw_02 for full details For the CRU information of your co...

Page 108: ...all icons 2 Click Power Options and then click Choose what the power buttons do on the left pane 3 Click Change settings that are currently unavailable at the top 4 If prompted by User Account Control UAC click Yes 5 Clear the Turn on fast startup check box and then click Save changes To disable the built in battery do the following 1 Restart your computer When the logo screen is displayed immedia...

Page 109: ...f the card slot 2 3 Insert the new card into the microSD card slot The card might stop before it is installed into the card reader Ensure that you insert the card firmly until you hear a click Note Ensure that the metal contacts of the card are facing downward and pointing toward the computer Replacing the keyboard Before you start read Important safety information on page v and print the followin...

Page 110: ...ower and all cables 3 Take the tool out of the new keyboard package Insert the tabs a and b into the slot between the TrackPoint buttons and the trackpad 1 Slightly pivot the tool downward 2 to release the left and right TrackPoint buttons Then remove the two TrackPoint buttons 3 4 Loosen the screws that secure the keyboard 92 L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 111: ...two dents near the two screw heads 6 Pivot the tool in the direction as shown to release the keyboard 1 Push the keyboard in the direction as shown by arrows 2 to release the latches from the keyboard bezel Chapter 9 Replacing devices 93 ...

Page 112: ...ow 1 Then turn the keyboard over as shown by arrow 2 8 Put the keyboard on the palm rest as shown and detach the connectors Then remove the keyboard To install the new keyboard do the following 94 L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 113: ...d turn the keyboard over as shown 2 Insert the keyboard into the keyboard bezel as shown Ensure that the front edge of the keyboard the edge that is close to the display is under the keyboard bezel Chapter 9 Replacing devices 95 ...

Page 114: ...keyboard in the direction as shown by the arrows Ensure that the latches are secured under the keyboard frame 4 Tighten the screws to secure the keyboard 96 L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 115: ...f short circuits if you remove the base cover assembly when your computer is connected to ac power Besides the computer will not start after you reinstall the base cover assembly To start the computer disconnect the ac power adapter and then reconnect it to the computer To replace the base cover assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 90 ...

Page 116: ...r over Connect the ac power adapter and all cables to the computer Replacing a memory module Before you start read Important safety information on page v and print the following instructions Increasing memory capacity is an effective way to make programs run faster You can increase memory capacity by replacing or adding a memory module Note The operating speed of the memory module has dependency o...

Page 117: ...r display and turn the computer over 4 Remove the base cover assembly See Replacing the base cover assembly on page 97 5 Open the latches on both sides of the memory slot at the same time 1 and then remove the memory module 2 6 Insert the new memory module into the memory slot at an angle of about 20 degrees 1 Pivot the memory module downward until it snaps into place 2 Ensure that the memory modu...

Page 118: ...to the M 2 solid state drive Do not touch the contact edge of the M 2 solid state drive Otherwise the M 2 solid state drive might get damaged Do not make the M 2 solid state drive subject to physical shocks or vibration Put the M 2 solid state drive on a soft material such as cloth to absorb physical shocks To replace the M 2 solid state drive do the following 1 Disable the built in battery See Di...

Page 119: ... small amount of harmful substance To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture the battery or make it subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause...

Page 120: ...oin cell battery 1 and attach the connector 2 7 Reinstall the base cover assembly 8 Turn the computer over Connect the ac power adapter and all cables to the computer Note After you replace the coin cell battery reset the system date and time in the ThinkPad Setup program See Date Time menu on page 62 102 L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 121: ...lowing questions before you call for help Then you are able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software applications were running at the time of the problem Can the problem be reproduced If so how Recording system information The seria...

Page 122: ... be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following items are not c...

Page 123: ... phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services Service availability and service name might vary by country or region For more information about these servi...

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Page 125: ...m the Web site or from your computer contact your local Lenovo office or reseller to obtain a printed version of the LLW Accessing the Ubuntu help system The Ubuntu help system provides information about how to use the Ubuntu operating system To access the help system from the Unity move your pointer to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch ba...

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Page 127: ...uipped with a Bluetooth card compliant with the Bluetooth Specification version 4 2 as defined by the Bluetooth Special Interest Group SIG However the Windows operating system might limit the support only on the Bluetooth Specification version 4 1 Usage environment and your health This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency RF s...

Page 128: ...adio compliance information Este equipamento opera em caráter secundário isto é não tem direito a proteção contra interferência prejudicial mesmo de estações do mesmo tipo e não pode causar interferência a sistemas operando em caráter primário This equipment is a secondary type device that is it is not protected against harmful interference even if the interference is caused by a device of the sam...

Page 129: ...erence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving ...

Page 130: ...quirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance The limits for Class B equipment were derived for typical residential environments to provide reas...

Page 131: ...CE zu führen Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Meitnerstr 9 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse B Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated cu...

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Page 133: ... This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle...

Page 134: ...rive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of...

Page 135: ...o include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any...

Page 136: ...guide for your product For proper collection and treatment go to http www lenovo com lenovo environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China 118 L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 137: ...uipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com rohs communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment WEEE Ukraine RoHS India RoHS RoHS compliant as per E Waste Manag...

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Page 139: ...Taiwan RoHS Appendix D Restriction of Hazardous Substances RoHS Directive 121 ...

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Page 141: ...gystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the computer has been inactive for a specified length of time Power plan Default when plugged into ac power Turn off the display After 10 minutes Put the computer to sleep After 30 minu...

Page 142: ...4 Click the Power Management tab 5 Clear the Allow this device to wake the computer check box 6 Click OK 124 L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 143: ...blication Lenovo may make improvements and or changes in the product s and or the application s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 144: ...g any Linux agreement s which may accompany software included with this product Lenovo may update this document at any time without notice To obtain the most up to date documentation for your computer go to http www lenovo com support 126 L380 L380 Yoga S2 3rd Gen and S2 Yoga 3rd Gen User Guide ...

Page 145: ...3D BitLocker and Cortana are trademarks of the Microsoft group of companies Ubuntu is a registered trademark of Canonical Ltd The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Wi Fi Wi Fi Alliance and Miracast are registered trademarks of Wi Fi Alliance USB C is a trademark of USB Impl...

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