Lenovo ThinkPad X390, Hardware Maintenance Manual, Page: 43 / 108

Table 1. Numeric error codes (continued)
Symptom or error FRU or action, in sequence
0191
System Security—Invalid Remote Change requested.
1. Run the ThinkPad Setup program, and then save
current setting by pressing F10.
2. Replace the system board.
0199
System Security— Security password retry count
exceeded.
1. Run the ThinkPad Setup program. The retry count
will be reset. Then save the current settings by
pressing F10.
2. Replace the system board.
0271
Check Date and Time settings.
1. Run ThinkPad Setup to reset the time and date
2. Replace the coin-cell battery and run ThinkPad Setup
to reset the time and date.
1802
Unauthorized network card is plugged in—Power off and
remove the network card.
1. Remove network card.
2. Replace the system board.
1820
More than one external fingerprint readers are attached.
Turn off the computer. Remove all the external
fingerprint readers except the one that you have
configured in the operating system.
2103
Detection error on storage device (Optane)
1. Reseat the storage device.
2. Replace the storage device.
2111
Read error on SSD1 (M.2)
1. Reseat the M.2 solid-state drive (SSD).
2. Replace the M.2 solid-state drive.
2112
Read error on SSD2 (M.2)
1. Reseat the M.2 SSD.
2. Replace the M.2 SSD.
2200
Machine Type and Serial Number are invalid.
Replace the system board.
2201
Machine UUID is invalid
Replace the system board.
Error messages
Table 2. Error messages
Symptom or error FRU or action, in sequence
Fan error. 1. Replace the fan .
2. Apply thermal grease.
3. Replace the system board.
Thermal sensing error. Replace the system board .
The battery installed is not supported by this system and
will not charge. Please replace the battery with the correct
Lenovo battery for this system. Press the ESC key to
continue. Replace the battery .
This system does not support batteries that are not
genuine Lenovo-made or authorized. The system will
continue to boot, but may not charge unauthorized
batteries.
Attention: Lenovo has no responsibility for the
performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out
of their use.
Replace the battery .
Chapter 4
.
Related service information
37