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Lenovo ThinkPad T440p User Manual Download Page 79

•

For Windows 8:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click

Settings

➙

Change PC settings

➙

General

.

•

For Windows 8.1:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click

Settings

➙

Change PC settings

➙

Update and recovery

➙

Recovery

.

2. In the

Remove everything and reinstall Windows

section, click

Get started

. Then click

Next

to

confirm the operation.

3. Depending on your needs, do one of the following:

• To perform a quick format, click

Just remove my files

to start the process. The process will take

several minutes.

• To perform a complete format, click

Fully clean the drive

to start the process. The process will

take several hours.

4. Follow the instructions on the screen to reset your computer to the factory default settings.

Using the advanced startup options

With the advanced startup options, you can change the firmware settings of the computer, change the
startup settings of the Windows operating system, start the computer from an external device, or restore the
Windows operating system from a system image.

To use the advanced startup options, do the following:

1. Depending on the operating system, do one of the following:

•

For Windows 8:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click

Settings

➙

Change PC settings

➙

General

.

•

For Windows 8.1:

Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click

Settings

➙

Change PC settings

➙

Update and recovery

➙

Recovery

.

2. In the

Advanced startup

section, click

Restart now

➙

Troubleshoot

➙

Advanced options

.

3. Select a desired startup option, then follow the instructions on the screen.

Recovering your operating system if Windows 8 or Windows 8.1 fails
to start

The Windows recovery environment on your computer is capable of operating independently from the
Windows 8 or Windows 8.1 operating system. This enables you to recover or repair the operating system
even if the Windows 8 or Windows 8.1 operating system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then
you can choose repair and recovery options by following the instructions on the screen.

Note:

Ensure that your computer is connected to ac power during the recovery process.

Creating and using recovery media

You can create recovery media as backups for the Windows recovery environment and the Windows
recovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix the
problems on your computer.

Chapter 5

.

Recovery overview

63

Summary of Contents for ThinkPad T440p

Page 1: ...User Guide ThinkPad T440p ...

Page 2: ...163 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManual Third Edition January 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth ...

Page 3: ...8 Ethernet connections 28 Wireless connections 28 Presentations and multimedia 32 Changing display settings 33 Connecting a projector or an external monitor 33 Setting up a presentation 35 Using dual displays 36 Using the NVIDIA Optimus Graphics feature 36 Using audio features 37 Using the camera 37 Using the optical drive 38 Using a flash media card 38 Chapter 3 You and your computer 41 Accessibi...

Page 4: ...system management 120 Setting management features 120 Chapter 9 Preventing problems 123 General tips for preventing problems 123 Making sure device drivers are current 124 Taking care of your computer 125 Cleaning the cover of your computer 126 Chapter 10 Troubleshooting computer problems 129 Diagnosing problems 129 Troubleshooting 129 Computer stops responding 129 Spills on the keyboard 130 Error...

Page 5: ...nformation for Japan 155 Battery recycling information for Brazil 156 Battery recycling information for Taiwan 156 Battery recycling information for the European Union 157 Battery recycling information for the United States and Canada 157 Appendix C Restriction of Hazardous Substances Directive RoHS 159 European Union RoHS 159 China RoHS 159 India RoHS 159 Turkish RoHS 159 Ukraine RoHS 160 Appendi...

Page 6: ...iv User Guide ...

Page 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Page 8: ...the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property...

Page 9: ...e protectors or power supplies that are cracked broken or damaged Signs of overheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product t...

Page 10: ...s the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a...

Page 11: ...ectricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet ada...

Page 12: ...pose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on ...

Page 13: ...ure charged to approximately 30 to 50 of capacity We recommend that battery pack be charged about once per year to prevent overdischarge Heat and product ventilation DANGER Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic ...

Page 14: ...ould not exceed 35 C 95 F Electrical current safety information DANGER Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wir...

Page 15: ... water for at least 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the liquid crystal display LCD contains mercury dispose of according to local state or federal laws Using headphones or earphones If your computer has both a headphone connector and an audio out connector a...

Page 16: ...astic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Polyvinyl Chloride PVC cable and cord notice Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Hand...

Page 17: ...on page 9 Features on page 11 Specifications on page 13 Operating environment on page 13 Lenovo programs on page 14 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view Figure 1 Front view 1 Camera on some models 5 TrackPoint pointing stick 2 Microphones 6 N...

Page 18: ...ettings To access power plan settings do the following For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 14 For Windows 8 and Windows 8 1 Go to the desktop click the battery status icon in the Windows notification area and then click More ...

Page 19: ...ter is on or in sleep mode When your computer is in hibernation mode or is turned off but connected to ac power If you want to charge these devices when the computer is in hibernation mode or is turned off and the computer is not connected to ac power do the following For Windows 7 Start the Power Manager program and click the Global Power Settings tab Then select the Enable USB charge from the co...

Page 20: ... might be damaged 5 Security lock slot To protect your computer from theft you can purchase a security cable lock that fits the security lock slot to lock the computer to a stationary object Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the lock...

Page 21: ...ible video device such as a VGA monitor Note If you attach the computer to a docking station use the VGA connector on the docking station not the one on the computer For more information see Using an external monitor on page 33 3 Audio connector Connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the audio connector to listen to the sound from the computer Notes If you are u...

Page 22: ...r slot Insert your flash media card into this slot to read the data on the card Bottom view Figure 4 Bottom view 1 Battery pack 4 Keyboard drainage holes 2 SIM card slot 5 Speakers 3 Docking station connector 1 Battery pack Use the computer with the battery power whenever ac power is unavailable You can use the Power Manager program to adjust your power settings as needed For detailed information ...

Page 23: ...e power connector to provide ac power to the computer and charge the battery 2 Ethernet connector Connect the computer to a local area network LAN with the Ethernet connector DANGER To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector The Ethernet connector has two indicators that show the status...

Page 24: ...te indicator When the speaker mute indicator is on the speakers are muted 3 Microphone mute indicator When the microphone mute indicator is on the microphones are muted 4 Camera status indicator When the camera status indicator is on the camera is in use 5 6 System status indicators The indicator in the ThinkPad logo and the indicator in the center of the power button show the system status of the...

Page 25: ...contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following figure shows the location of the machine type and model of your computer FCC ID and IC Certification information There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer The FCC I...

Page 26: ...nformation The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operating system The licensed Windows version and product key associated with the computer are printed on this label Record this information and keep it in a safe place You might need these numbers to start your computer or reinstall the Windows 7 operating system Depending on the model the ...

Page 27: ...digitally encoded into the computer hardware Depending on the computer model the Genuine Microsoft label can be on the computer cover under the battery or on the power adapter For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Genuine Microsoft label on the computer cover Features This top...

Page 28: ... control Camera on some models Microphones Keyboard 6 row backlit keyboard Function keys ThinkPad pointing device Interface 4 in 1 media card reader Audio connector Always on USB connector Docking station connector Ethernet connector Mini DisplayPort connector Serial Ultrabay Enhanced bay Smart card reader on some models USB 2 0 connector USB 3 0 connectors VGA connector GPS and wireless features ...

Page 29: ...3 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery its temperature must be at least 10 C 50 F Relative humidity Operating 8 to 95 at wet bulb 23 73 Storage 5 to 95 at wet bulb 27 81 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine...

Page 30: ...program double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated The following table lists the programs in the Lenovo ThinkVantage Tools program Note Depending on your computer model some of the programs might not be available Table 1 Programs in the Lenovo ThinkVantage Tools program Program Icon name Access...

Page 31: ...nications Utility Hardware and Sound Lenovo Web Conferencing Fingerprint Manager Pro System and Security Hardware and Sound Lenovo Fingerprint Manager Pro or Lenovo Notebook Fingerprint Reader Lenovo Solution Center System and Security Lenovo System Health and Diagnostics Message Center Plus Programs Messages from Lenovo Mobile Broadband Connect Network and Internet Lenovo 3G Mobile Broadband Pass...

Page 32: ...e By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time Client Security Solution Windows 7 The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help man...

Page 33: ... enhance your computing experience by turning your computer into a portable hotspot configuring camera and audio settings optimizing your power settings and creating and managing multiple network profiles Lenovo Support Windows 8 and Windows 8 1 The Lenovo Support program enables you to register your computer with Lenovo check the computer health condition and battery status download and view user...

Page 34: ...ot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance Password Manager Windows 7 Windows 8 and Windows 8 1 The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites System Update Windows 7 Windows...

Page 35: ...onal offers To register your computer with Lenovo do one of the following Go to http www lenovo com register and follow the instructions on the screen to register your computer Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your...

Page 36: ...systems To learn more about using the wireless features of your computer refer to Wireless connections on page 28 To travel more confidently be sure to check the tips in Traveling with your computer on page 43 Press F8 to enable or disable the wireless features How do I give presentations or attach an external monitor Ensure that you follow the procedure in the topic Using an external monitor on p...

Page 37: ...sign in or close all apps on the screen go to desktop instead of Start checkbox 4 Click OK to save the new setting This feature is not available on the Windows 8 operating system Print the following sections and keep them with your computer in case you are unable to access this online help when necessary Installing a new operating system on page 105 Computer stops responding on page 129 Power prob...

Page 38: ... on To input F1 F12 press the function keys directly To initiate the special function of each key press Fn and the corresponding function key Mutes or unmutes the speakers When the speakers are muted the indicator on the F1 key is on If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press F2 or F3 Decreases the sp...

Page 39: ...Fn S Has the same function as the SysRq key on the conventional keyboard Windows key On the Windows 7 operating system press the Windows key 1 to open the Start menu On the Windows 8 and Windows 8 1 operating systems press the Windows key to switch between the current workspace and the Start screen You also can use the Windows key together with another key to achieve other functions For more infor...

Page 40: ...sing the multi touch trackpad The ThinkPad trackpad of your computer supports multi touch with which you can zoom in zoom out or scroll on the screen while browsing the Internet or reading or editing a document Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device to achieve the extended functions of the ThinkPad pointing device To customize the ThinkPad pointing ...

Page 41: ... ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking the battery status The battery status icon in the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power determines how long you can use the battery of your computer between charges Because of different user habits and needs it is dif...

Page 42: ...ord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord might cause severe damage to your computer Connecting the ac power adapter To connect the ac power adapter do the following Note Ensure that you perform the actions in the order in which they are listed 1 Plug the ac power adapter into an electrical outlet 2 Connect the power cord to the transfor...

Page 43: ...indows notification area and click Power Options Then click Change plan settings next to your power plan For more information refer to the help information system of the program Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of battery power Screen blank mode for Windows 7 only The comp...

Page 44: ...r section select the check box for Wake the computer to run this task To put the computer into hibernation mode change your power plan settings by doing the following For Windows 7 Start the Power Manager program and then click the Power Plan tab Then follow the instructions on the screen For instructions on how to start the Power Manager program see Lenovo programs on page 14 For Windows 8 and Wi...

Page 45: ...s icon in the Windows notification area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed For Windows 8 and Window 8 1 1 Go to the desktop and click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed Note To display the list ensure that airp...

Page 46: ...ted Current location profile is connected Wireless status icon status Power to the wireless radio is off Power to the wireless radio is on No association Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wi...

Page 47: ...ication area Access Connections gauge status No signal Weak signal Medium signal Strong signal Access Connections icon status No location profile is active or none exists Current location profile is disconnected Current location profile is connected Wireless status icon status Power to the WAN radio is off No association No signal Weak signal Medium signal Strong signal Using the Bluetooth connect...

Page 48: ...feature of your computer is disabled do the following to enable the NFC feature For Windows 7 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 107 2 Select Security I O Port Access 3 Set the NFC device option to Enabled For Windows 8 and Window 8 1 1 Move the pointer to the top right or bottom right corner of the screen to bring up the charms 2 Do the following For W...

Page 49: ... resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device You can move the display output to the computer display the external monitor or both in the Display Settings window Connecting an external monitor To connect an external monitor do the following 1 Connect the e...

Page 50: ...gs and then select the Color Management tab 3 Click Color Management and then select the Advanced tab 4 Change the color settings as you desired and then click Close Considerations for connecting an external monitor When installing an operating system you must install the display driver for your monitor that is provided with the computer and the monitor INF file that is provided with the external ...

Page 51: ...n on the computer Otherwise the system cannot recognize that the monitor is connected If the option for enabling the DVI monitor in the Display Properties window is not displayed try closing the window and opening it again If the option still is not displayed make sure that the connector of the monitor is attached firmly and repeat the procedure for connecting the monitor Using the mini DisplayPor...

Page 52: ...lay 4 Click the Monitor 2 icon which is for the secondary display the external display by default 5 Set the resolution for the secondary display 6 Click Advanced settings and set up the color quality on the Monitor tab 7 Click OK to apply the changes Considerations for using the Extend desktop function In Extend desktop mode only the primary display shows DOS full screen and the other display is b...

Page 53: ...one for optimal sound recording use the Realtek HD Audio Manager program To start the program go to Control Panel and click Hardware and Sound Realtek HD Audio Manager Using the camera If your computer has a camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following For Windows 7 Start the Communications Utility program ...

Page 54: ...ing a flash media card Your computer might have a media card reader slot or a smart card slot It supports the following cards MultiMediaCard MMC Secure Digital eXtended Capacity SDXC card Secure Digital SD card Secure Digital High Capacity SDHC card Note Your computer does not support the CPRM feature for the SD card Attention While transferring data to or from a flash media card such as an SD car...

Page 55: ...sume operation To remove a flash media card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use Note If you do not remove the card fr...

Page 56: ...40 User Guide ...

Page 57: ...st information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area See Accessibility information on page 42 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding light sources proper seating and the placement of your computer...

Page 58: ... on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your wor...

Page 59: ...nverted to HTML or plain text in many languages One conversion option converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This...

Page 60: ...net cable A quality carrying case that provides adequate cushion and protection External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are traveling To purchase travel accessories go to http www lenovo com accessories 44 User Guide ...

Page 61: ...sleep mode Note If a Windows password has been set you will be prompted to enter it Typing passwords When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Power on passwo...

Page 62: ...word canceled Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program U...

Page 63: ...d do the following a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Password field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b L...

Page 64: ...your new password in the Enter New Password field and press Enter b In the Confirm New Password field retype the password you just entered and press Enter If you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field a...

Page 65: ...inimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the d...

Page 66: ...Control Panel and click System and Security BitLocker Drive Encryption For more information about Windows BitLocker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encry...

Page 67: ... or you will see error message 0176 or 0192 If the security chip is inactive or disabled the Clear Security Chip option will not be displayed When you clear the security chip turn off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed Using the fingerprint reader Depending on the model your computer might have...

Page 68: ...r finger over the fingerprint reader do the following 1 Place the top joint of your finger on the sensor 2 Apply light pressure and swipe your finger toward you across the reader in one smooth motion Do not lift your finger when you are swiping it 52 User Guide ...

Page 69: ... take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled If you forget your hard disk password Lenovo cannot reset your password or recover data from the hard disk drive You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be ...

Page 70: ...jured Your finger is stained with dirt mud or oil The surface of your finger is different from when you enrolled your fingerprint Your finger is wet A finger is used that has not been enrolled To improve the situation try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication If your hands are dry apply lot...

Page 71: ...k drive Lenovo provides the Secure Data Disposal tool Go to http www lenovo com support to download these tools If an Encryption solid state drive or a Disk Encryption hard disk drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but rem...

Page 72: ...56 User Guide ...

Page 73: ... or later Paragon Backup Recovery 10 Suite or later Paragon Backup Recovery 10 Home or later Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of re...

Page 74: ... discs are provided only with computers preinstalled with Microsoft Office Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup In a protected area of your hard disk ...

Page 75: ...te contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you can...

Page 76: ...e medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2...

Page 77: ... that device driver If the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse ...

Page 78: ...does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do ...

Page 79: ...he following For Windows 8 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings Change PC settings General For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings Change PC settings Update and recovery Recovery 2 In the Advanced startup section click Restart now Troubleshoot...

Page 80: ...e Copy the recovery partition from the PC to the recovery drive option you will create recovery media without the recovery partition content You still can start the computer from the recovery media but you might be unable to recover your computer if the recovery partition on your computer is damaged 5 Connect a proper USB drive then click Next 6 Click Create in the Recovery Drive window The creati...

Page 81: ... corresponding recovery solution according to your situation For example select Reset your PC if you want to reset your computer to the factory default settings For more information about the recovery solutions provided by the Windows 8 and Windows 8 1 operating systems go to http go microsoft com fwlink LinkID 263800 Chapter 5 Recovery overview 65 ...

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Page 83: ...dapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package that contains the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and you...

Page 84: ... the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the battery pack do the following 1 Turn off the computer then disconn...

Page 85: ...ctions To replace the base cover assembly do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Remove the battery pack See Replacing the battery pack on page 67 3 Loosen the screws 1 that secure the base cover assembly Then remove the base cover assembly as shown by the arrow 2 4 Install the new base cover assembly 1 and tighten the screw...

Page 86: ...stic card with an Integrated Circuit IC chip mounted on one side of the card If your computer supports wireless WAN connections your computer might require a SIM card to establish wireless WAN connections Depending on the country or region of delivery you might need to purchase a SIM card or a SIM card might already be installed in your computer or is part of the shipping contents that come with y...

Page 87: ...ive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or replacement Do not drop the hard disk or solid state drive or subject it to physical shocks Put the hard disk drive or solid state drive on a material such as soft cloth that absorbs any physical shocks Do not apply pressure to the cover of the...

Page 88: ...m the computer 2 Remove the battery pack See Replacing the battery pack on page 67 3 Loosen the screws 1 that secure the base cover assembly Then remove the base cover assembly as shown by the arrow 2 4 Remove the screw that secures the hard disk drive or solid state drive 5 Remove the hard disk drive or solid state drive with bracket 72 User Guide ...

Page 89: ...d state drive Then attach the bracket to the new hard disk drive or solid state drive 7 Install the new hard disk drive or solid state drive with bracket 8 Install the screw to secure the hard disk drive or solid state drive Chapter 6 Replacing devices 73 ...

Page 90: ...dding a memory module Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before handling a memory module touch a metal object to reduce any static electricity from your body The static electricity could damage the memory module To replace a memory ...

Page 91: ...er assembly Then remove the base cover assembly as shown by the arrow 2 4 Open the latches on both sides of the slot at the same time 1 and then remove the memory module 2 Save the removed memory module for future use Chapter 6 Replacing devices 75 ...

Page 92: ...easily Attention Do not touch the contact edge of the memory module Otherwise the memory module might be damaged If you install only one memory module ensure that you install it into the bottom slot which is the primary slot 6 Install the base cover assembly 1 and tighten the screws 2 7 Install the battery pack See Replacing the battery pack on page 67 8 Turn over the computer and connect the ac p...

Page 93: ...d touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card To replace the M 2 wireless LAN card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Remove the battery pack See Replacing the battery pack on page 67 3 Loosen the screws 1 that secure th...

Page 94: ... cables from the old card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the old card 5 Remove the screw The card is released from the secured position and pivots upward 6 Carefully remove the wireless LAN card out of the slot 78 User Guide ...

Page 95: ...ew wireless LAN card downward 1 and then install the screw to secure the card in place 2 9 Connect the antenna cables to the new wireless LAN card Ensure that you attach the gray cable to the main connector on the card and the black cable to the auxiliary connector on the card 10 Install the base cover assembly 1 and tighten the screws 2 Chapter 6 Replacing devices 79 ...

Page 96: ...zardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before handling a card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card To install or replace the M 2 wireless WAN card do the following 1 Turn off the computer then disconnect the ac power adapter and a...

Page 97: ...elp you disconnect cables use the tool to disconnect the cables from the old card If no such a tool is provided hold the cable connector with your fingers and gently disconnect each cable from the old card 5 Remove the screw The card is released from the secured position and pivots upward Chapter 6 Replacing devices 81 ...

Page 98: ...n the notched edge of the new wireless WAN card with the key in the slot Then carefully insert the card into the slot at an angle of about 20 degrees 8 Pivot the new wireless WAN card downward 1 and then install the screw to secure the card in place 2 82 User Guide ...

Page 99: ... page 67 12 Turn over the computer and connect the ac power adapter and all cables Replacing the Ultrabay device Before you start print these instructions To replace the Ultrabay device do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Remove the battery pack See Replacing the battery pack on page 67 3 Loosen the screws 1 that secure t...

Page 100: ...4 Remove the screw that secures the Ultrabay device 5 Remove the Ultrabay device 6 Insert the new Ultrabay device into the bay 84 User Guide ...

Page 101: ...ce 8 Reinstall the base cover assembly See Replacing the base cover assembly on page 69 9 Install the base cover assembly 1 and tighten the screws 2 10 Turn over the computer and connect the ac power adapter and all cables Chapter 6 Replacing devices 85 ...

Page 102: ...short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the coin cell battery do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Loosen the screws 1 that secure the base cov...

Page 103: ... the connector 2 6 Install the base cover assembly 1 and tighten the screws 2 7 Install the battery pack See Replacing the battery pack on page 67 8 Turn over the computer and connect the ac power adapter and all cables Chapter 6 Replacing devices 87 ...

Page 104: ...lephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot To remove the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Remove the battery pack See Replacing the battery pack on page 67 3 Find the keyboard multi tool in the shipping package of the new keyb...

Page 105: ...hold the keys while sliding the keyboard frame otherwise the keyboard frame cannot be moved 5 Use the cross end of the multi tool to loosen the screws 6 Pivot the keyboard slightly upward as shown by the arrow 1 until you can see the connectors on the bottom side of the keyboard Then turn over the keyboard as shown by the arrow 2 Chapter 6 Replacing devices 89 ...

Page 106: ...7 Put the keyboard on the palm rest and detach the connectors Then remove the keyboard To install the new keyboard do the following 1 Attach the connectors and then turn over the keyboard 90 User Guide ...

Page 107: ...he front edge of the keyboard is under the frame of the keyboard bezel 3 Ensure that the screw heads are exposed completely Otherwise reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi tool Chapter 6 Replacing devices 91 ...

Page 108: ...ace 5 Slide the keyboard frame backward by 2 5 mm 0 1 inch with the flat end of the keyboard multi tool to hide the latches of the keyboard frame under the keyboard bezel Note Do not press or hold the keys while sliding the keyboard frame otherwise the keyboard frame cannot be moved 92 User Guide ...

Page 109: ... is no gap between the keyboard frame and keyboard bezel Note Do not press and hold the keys while sliding the keyboard frame otherwise the keyboard frame cannot be moved 7 Install the battery pack See Replacing the battery pack on page 67 8 Turn over the computer and connect the ac power adapter and all cables Chapter 6 Replacing devices 93 ...

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Page 111: ...t Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com essentials ThinkPad docking stations You can attach your computer to one of the supported docking stations to expand working capability Depending on the model your computer might support the following docking stations ThinkPad B...

Page 112: ...ector on your computer when you attach the docking station 4 Docking station connector Used to attach your computer Rear view 1 Always on USB connector Used to connect devices that are compatible with USB 2 0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode 2 USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 3 USB 3 ...

Page 113: ...ton to turn on or turn off the computer 2 Key lock indicator This indicator turns on when the system lock key is in the locked position 3 Docking status indicator This indicator turns on when your computer is docked 4 Eject button Press the eject button to release the computer from the docking station 5 Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on ...

Page 114: ...ct the ac power adapter 6 DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 7 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI connection 8 VGA c...

Page 115: ... button to release the computer from the docking station 5 Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station 6 Docking station connector Used to attach your computer 7 System lock Use the system lock key to lock the eject button When the system lock key is in the locked position the eject button of the d...

Page 116: ...ect a high definition television 8 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI connection 9 VGA connector Used to connect the computer to a VGA compatible video device such as a VGA monitor 10 Audio connector Used to connect he...

Page 117: ...cking station Check the ac power adapter of the docking station or disconnect and reattach the ac power adapter Note If you attach your computer to a docking station but not connect the ac power adapter of the docking station to the ac power connector your computer will enter battery mode Detaching a ThinkPad docking station To detach your computer from a ThinkPad docking station do the following ...

Page 118: ...rnal displays to a docking station For the ThinkPad Pro Dock if you connect two displays to the DisplayPort connector and the DVI connector the DVI connector is inactive For the ThinkPad Ultra Dock if you connect two displays to the DisplayPort connector and the DVI connector the DVI connector is inactive 102 User Guide ...

Page 119: ...ey is in different positions When the key is in the locked position position 1 the eject button of the docking station is locked and you cannot remove your computer The key lock indicator is on when the eject button is locked When the key is in the unlocked position position 2 the eject button of the docking station is unlocked and you can remove your computer The key lock indicator is off when th...

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Page 121: ...r the Windows 7 operating system are in the C SWTOOLS OSFIXES directory The device drivers are in the C SWTOOLS DRIVERS directory The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 107 3 Select Startup UEFI Legacy Boot Then do one of the following To install the Windows 7 32 bit operating system select Legac...

Page 122: ...o the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 107 2 Select Startup Boot to display the Boot Priority Order submenu 3 Select the drive that contains the Windows 8 or Windows 8 1 operating system installation program for example USB HDD 4 Press F10 to exit the ThinkPad Setup program 5 Connect the drive that contains the Windows 8 or Windows 8 1 opera...

Page 123: ...the device drivers in the C SWTOOLS DRIVERS directory on your hard disk drive or solid state drive For more information see Reinstalling preinstalled programs and device drivers on page 61 Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the followi...

Page 124: ...sset Tag CPU Type CPU Speed Installed memory UUID MAC Address Internal LAN Preinstalled operating system license UEFI Secure Boot Config menu To change the configuration of your computer select the Config tab from the ThinkPad Setup menu The following table lists the Config menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change ...

Page 125: ...able Internet Protocol Version 6 IPv6 network stack for UEFI environment UEFI PXE Boot Priority for Both with UEFI first boot mode and IPv6 and IPv4 stacks are both enabled IPV6 First IPV4 First Select network stack priority for UEFI PXE boot USB UEFI BIOS Support Disabled Enabled Enable or disable boot support for USB storage devices Always On USB Disabled Enabled If you select Enabled the extern...

Page 126: ...abled Trackpad Disabled Enabled Enable or disable the built in trackpad Note If you want to use an external mouse select Disabled Keyboard Mouse Fn and Ctrl Key swap Disabled Enabled If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press Fn to resume the computer from sleep mode to normal operation Display Bo...

Page 127: ...ximize Performance Reduce microprocessor throttling Balanced Balance sound temperature and performance Note Each scheme affects fan sound temperature and performance CPU Power Management Disabled Enabled Enable or disable the power saving feature that stops the microprocessor clock automatically when there are no system activities Normally it is not necessary to change the setting Power On with AC...

Page 128: ... Different beeps will sound when the entered password matches or does not match the configured password Beep and Alarm Keyboard Beep Enabled Disabled Enable or disable keyboard beep when unmanageable key combinations are pressed Serial ATA SATA SATA Controller Mode Option Compatibility AHCI Select a SATA Controller Mode Core Multi Processing Disabled Enabled Select Enabled to enable additional exe...

Page 129: ...lf test POST CIRA Timeout 0 255 Note The default value is 60 seconds Set the timeout option for CIRA connection to be established Selectable second values are from 1 to 254 If you select 0 use 60 seconds as the default timeout value If you select 255 the waiting time for establishing a connection is unlimited Intel AMT Console Type PC ANSI VT100 PC ANSI VT UTF8 Select the console type for AMT Note...

Page 130: ...computer is turned on from either a power off state or hibernation state by an unattended event such as a Wake on LAN attempt If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Password at restart Disabled Enabled If you select and enable Password at restart...

Page 131: ...enabled will not be able to work until they are re enabled in the fingerprint software Security Chip Active Inactive Disabled If you select Active the security chip is functional If you select Inactive the Security Chip option is visible but the security chip is not functional If you select Disabled the Security Chip option is hidden and the security chip is not functional Security Reporting Optio...

Page 132: ...rdware capabilities provided by Intel Virtualization Technology Virtualization Intel VT d Feature Disabled Enabled Intel VT d stands for Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization Ethernet LAN Disabled Enabled If you select Enabled you can use the Ethernet LAN device Wireless LAN Disabled Enabled If you select ...

Page 133: ... Computrace Disabled Enabled Permanently Disabled Enable or disable the UEFI BIOS interface to activate the computrace module Computrace is an optional monitoring service from Absolute Software Note If you set the computrace module activation to Permanently Disabled you will be unable to enable this setting again Secure Boot Disabled Enabled Enable or disable the UEFI Secure Boot feature Select En...

Page 134: ...vices or the operating system cannot be found The following table lists the Startup menu items Default values are in boldface Note Some items are displayed on the menu only if the computer supports the corresponding features Table 6 Startup menu items Menu item Value Comments Boot Select the boot device when you press the power button to turn on the computer Network Boot Select the boot device whe...

Page 135: ... are displayed Exit Saving Changes Save the changes and restart the computer Exit Discarding Changes Discard the changes and restart the computer Load Setup Defaults Restore to the factory default settings Note Enable OS Optimized Defaults to meet the Windows 8 or Windows 8 1certification requirements When you change this setting some other settings are changed automatically such as CSM Support UE...

Page 136: ...by enabling the computer to start from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be started from the PXE server Note The Remote Initial Program Load RIPL or RPL function cannot be used with your computer Wake on LAN The network administrator can turn on a computer from a management console by using ...

Page 137: ...hen the computer wakes on LAN the computer boots from the device as specified on the Network Boot menu and then follow the boot order list on the Boot menu To define a Network Boot sequence do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 107 2 Select Startup Network Boot The boot device list is displayed 3 Select a boot device to make it as the top ...

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Page 139: ... free up disk space uninstall unused programs Note You also might want to look for program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optica...

Page 140: ...river for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer a...

Page 141: ...y effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from...

Page 142: ...t to work properly Scratching the surface of the fingerprint reader with a hard pointed object Scraping the surface of the fingerprint reader with your fingernail or anything hard Using or touching the fingerprint reader with a dirty finger If you notice any of the following conditions gently clean the surface of the fingerprint reader with a dry soft lint free cloth The surface of the fingerprint...

Page 143: ...beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 W...

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Page 145: ...estore the hard disk drive to the factory default state For more information see Performing backup and recovery operations on page 58 To run the Lenovo Solution Center program see Lenovo programs on page 14 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program save an...

Page 146: ...r other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerou...

Page 147: ...tion The wireless network card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Solution Power off and remove all but the reader that you set up within your main operating system Message 2100 Detection error on HDD0 Main HDD Solution The hard disk is not working Have the hard disk serviced Message 2101 Detection error on SSD1 M 2 Solu...

Page 148: ...again for confirmation The brightness level of the screen is appropriately set If a power on password is set press any key to display the prompt for the power on password and then type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced Problem When I turn on the computer only a white pointer is displayed on a blank screen S...

Page 149: ...est UEFI for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed 5 Run diagnostic programs See Diagnosing problems on page 129 Networking problems The following are the most common networking problems Ethernet problems Problem The computer cannot connect to the network Solution Make sure that The cable is i...

Page 150: ...ion Ensure that Wake On LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings Problem My computer is a Gigabit Ethernet model but the computer cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gi...

Page 151: ...th the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices TrackPoint pointing device problems Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristi...

Page 152: ... Screen resolution 2 Click Advanced Settings 3 Click the Adapter tab to ensure that the correct device driver name is shown in the Adapter Information window Then click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If the device is not w...

Page 153: ...rnal monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that the monitor type and other information is correct I...

Page 154: ...e is configured correctly 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 Double click Sound video and game controllers 5 Make sure that the Realtek HD Audio driver is enabled and configured correctly Problem Sound does not come from a headphone or a speaker or your ...

Page 155: ... off completely even if you set the Master volume control at minimum Solution You still can hear some sound even though you have set the Volume Mixer control at minimum To turn off the sound completely press the speaker mute button Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound Solution Once the headphone is attached the streaming is auto...

Page 156: ... to the computer and the working electrical outlet but the power adapter power plug icon is not displayed in the Windows notification area Also the ac power indicator does not light up Solution Do the following 1 Make sure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer 2 If...

Page 157: ...uter enters sleep mode immediately after the power on self test Solution Ensure that The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 13 If the battery is charged and the temperature is within range have the computer serviced Problem A critical low battery error occurs and the computer immediately turns off Solution The battery ...

Page 158: ... and optical drive problems Hard disk drive problems Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect Problem The hard disk drive does n...

Page 159: ...e CD DVD or CD RW disc is not dirty If it is clean it with a cleaner kit Test another CD DVD or CD RW disc If the computer can read the other disc the first disc might be defective Make sure that the disc is loaded on the center pivot of the drive with the label side up You should hear a click Make sure that the disc is in one of the following formats Music CD CD ROM or CD ROM XA Multisession phot...

Page 160: ...k Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer ...

Page 161: ...r computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software programs were running at the time of the problem Ca...

Page 162: ...oting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support T...

Page 163: ...umbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes wit...

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Page 165: ...pecial Interest Group SIG It supports the following profiles Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Profile ...

Page 166: ...etor of the building or responsible representatives of the organization These situations and areas might for example include Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers In any other environment where the risk of interference t...

Page 167: ...nce to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving ant...

Page 168: ...ur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einh...

Page 169: ...Klasse B Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A Regulatory Information 153 ...

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Page 171: ...le to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Len...

Page 172: ...uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulat...

Page 173: ... accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework avai...

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Page 175: ...d electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Su...

Page 176: ...Ukraine RoHS 160 User Guide ...

Page 177: ...se of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power Turn off the display After 10 minutes Put the computer into sleep After 20 minutes Advanced power settings Turn off...

Page 178: ...nager window expand Network adapters 4 Right click your network adapter device and click Properties 5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 162 User Guide ...

Page 179: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 180: ...Corporation in the U S and or other countries Microsoft Windows and BitLocker are trademarks of the Microsoft group of companies Mini DisplayPort mDP and DisplayPort are trademarks of the Video Electronics Standards Association The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other co...

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