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• The Lenovo Solution Center program is available only on models preinstalled with the Windows 7

operating system. If your Windows 7 model is not preinstalled with the program, you can download it
from http://www.lenovo.com/diagnose.

• If you are using the Windows Vista or Windows XP operating system, go to

http://www.lenovo.com/diagnose for the latest information on diagnostics for your
computer.

To run the Lenovo Solution Center program on the Windows 7 operating system, click

Start

➙

All Programs

➙

Lenovo ThinkVantage Tools

➙

System Health and Diagnostics

. Follow the instructions on the screen.

For additional information, refer to the Lenovo Solution Center help system.

Note:

If you are unable to isolate and repair the problem yourself after running the program, save and print

the log files created by the program. You will need the log files when you speak to a Lenovo technical
support representative.

52

ThinkCentre Hardware Maintenance Manual

Summary of Contents for ThinkCentre M72z

Page 1: ...ThinkCentre Hardware Maintenance Manual Machine Types 3512 3528 3533 3535 3536 3537 3538 3539 3543 3548 3549 3553 3554 3556 3558 and 3559 ...

Page 2: ......

Page 3: ...ThinkCentre Hardware Maintenance Manual Machine Types 3512 3528 3533 3535 3536 3537 3538 3539 3543 3548 3549 3553 3554 3556 3558 and 3559 ...

Page 4: ...ation on page 3 and Appendix A Notices on page 115 First Edition May 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...wer On Password 54 Administrator Password 54 Hard Disk Password 54 Setting changing and deleting a password 54 Enabling or disabling a device 55 Selecting a startup device 55 Selecting a temporary startup device 55 Selecting or changing the startup device sequence 55 Exiting the Setup Utility program 56 Chapter 7 Symptom to FRU Index 57 Hard disk drive boot error 57 Power Supply Problems 57 Beep s...

Page 6: ...ervice Information 111 Security features 111 Hardware controlled Passwords 111 Operating system password 111 Vital product data 111 BIOS levels 111 Flash update procedures 111 Updating flashing the BIOS from a disc 111 Updating flashing the BIOS from your operating system 112 Recovering from a POST BIOS update failure 112 Power management 113 Automatic configuration and power interface ACPI BIOS 1...

Page 7: ...identification see Chapter 8 Locations on page 63 For FRU replacement instructions see Chapter 9 Replacing FRUs on page 71 For FRU part numbers go to http www lenovo com serviceparts lookup Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent do...

Page 8: ...2 ThinkCentre Hardware Maintenance Manual ...

Page 9: ...hat other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal fr...

Page 10: ...re must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the ...

Page 11: ...ition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check inside the unit for any obvious u...

Page 12: ...shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are prov...

Page 13: ...mmended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulatio...

Page 14: ...e device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 8 ThinkCentre Hardware Maintenance Manual ...

Page 15: ...Chapter 2 Safety information 9 ...

Page 16: ... 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 PERIGO 10 ThinkCentre Hardware Maintenance Manual ...

Page 17: ... ou abrir tampas deste produto ou de dispositivos conectados Para Conectar Para Desconectar 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remov...

Page 18: ...ção a laser quando aberto Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida...

Page 19: ...Chapter 2 Safety information 13 ...

Page 20: ...1 2 14 ThinkCentre Hardware Maintenance Manual ...

Page 21: ...Chapter 2 Safety information 15 ...

Page 22: ...ilisez qu une seule main pour connecter ou déconnecter les câbles d interface Ne mettez jamais un équipement sous tension en cas d incendie ou d inondation ou en présence de dommages matériels Avant de retirer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que les câbles qui la relient aux réseaux aux systèmes de télécommunication et aux modems ...

Page 23: ...inappropriée Ne pas la jeter à l eau l exposer à des températures supérieures à 100 C chercher à la réparer ou à la démonter Ne pas mettre la pile à la poubelle Pour la mise au rebut se reporter à la réglementation en vigueur ATTENTION Si des produits à laser tels que des unités de CD ROM de DVD ROM des unités à fibres optiques ou des émetteurs sont installés prenez connaissance des informations s...

Page 24: ...en anliegen Aus Sicherheitsgründen Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchführen Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen Die Signa...

Page 25: ...hiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige vom Hersteller empfohlene Batterie ersetzen Enthält das System ein Modul mit einer Lithiumbatterie dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Was...

Page 26: ...eben der Maschine beachten ACHTUNG Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein Um die Stromversorgung für die Einheit vollständig zu unterbrechen müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden 1 2 20 ThinkCentre Hardware Maintenance Manual ...

Page 27: ...Chapter 2 Safety information 21 ...

Page 28: ...legare qualsiasi cavo oppure effettuare l installazione la manutenzione o la riconfigurazione del prodotto durante un temporale Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per questo prodotto 22 ThinkCentre Hardware Maintenance Manual ...

Page 29: ...ndo si sostituisce la batteria al litio utilizzare solo il Numero parte 45C1566 o un tipo di batteria equivalente consigliato dal produttore Se sul sistema è presente un modulo che contiene una batteria al litio sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione La batteria contiene litio e può esplodere se usata maneggiata o smaltita in modo non corretto Non ...

Page 30: ...kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l interruttore dell alimentatore non disattivano l alimentazione corrente fornita all unità E possibile che l unità disponga di più cavi di alimentazione Per disattivare l alimentazione dall unità accertarsi che tutti i cavi di alimentazione siano scollegat...

Page 31: ...Chapter 2 Safety information 25 ...

Page 32: ...ste producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de señal No encienda nunca un equipo cuando hay se...

Page 33: ...ya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No debe Arrojarla al agua o sumergirl...

Page 34: ...dopte procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los cables...

Page 35: ...g 17 53 lbs 6 64 kg 14 64 lbs 8 40 kg 18 52 lbs Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 20 C to 60 C 4 F to 140 F Storage 10 C to 60 C 14 F to 140 F without package Humidity Operating 20 to 80 non condensing Storage 20 to 80 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Storage 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low r...

Page 36: ...lems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance See Lenovo Solution Center on page 51 for detailed information SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers adjusting the volume locking the computer op...

Page 37: ... from the World Wide Web You can find the following information CRU removal and installation instructions Publications Troubleshooting information Parts information Downloads and drivers Links to other useful sources of information To access this information go to http www lenovo com support Chapter 3 General information 31 ...

Page 38: ...32 ThinkCentre Hardware Maintenance Manual ...

Page 39: ...devices 5 Power on the computer Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 33 If you do receive the correct response proceed to step 7 on page 33 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symp...

Page 40: ...f they 1 Are the exact machine type and models 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same Diagnostic Diskettes version 7 Have the same configuration options set in the system 8 Have the same setup for the operating system control files Comparin...

Page 41: ...omputer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor power cord is correctly connected to the...

Page 42: ...tion about accessing and changing the BIOS settings refer to your Chapter 6 Using the Setup Utility program on page 53 4 Go to the Troubleshooting on page 37 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent cha...

Page 43: ...n page 44 Option problems on page 47 Performance and lockup problems on page 48 Printer problems on page 49 Serial port problems on page 49 Software problems on page 50 USB problems on page 51 Audio problems Select your symptom from the following list No audio in Windows on page 37 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 38 Sound ...

Page 44: ...to a drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Action See CD problems on page 38 Sound comes from one external speaker only Symptom Sound comes from one external speaker only Actions Ensure that the speaker cable is inserted completely into the connector on the computer Make sure the cable that attaches the left speaker to the...

Page 45: ... scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom...

Page 46: ...or intermittent audio while playing DVD movie Symptom No audio or intermittent audio while playing DVD movie Actions Check the volume control settings on your computer and on your speakers Make sure that the disc surface is clean and not scratched Check all cable connections to and from the speakers Use the DVD menu for the video to select a different audio track If these actions do not correct th...

Page 47: ...tructions If you need technical assistance see Additional information resources on page 31 Keyboard mouse or pointing device problems Select your symptom from the following list All or some keys on the keyboard do not work on page 41 The mouse or pointing device does not work on page 42 The pointer on the screen does not move smoothly with the mouse on page 42 The fingerprint reader does not work ...

Page 48: ...reen does not move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse The fingerprint reader does not work Symptom The fingerprint reader does not work Action The following could cause the fingerprint reader not to operate properly Not enrolling your fingerprint corre...

Page 49: ...r changing the settings might solve the problem If these actions do not correct the problem run the diagnostic programs see Diagnostics on page 51 for instructions If you need technical assistance see Additional information resources on page 31 The monitor works when you turn on the computer but goes blank when you start some application programs Symptom The monitor works when you turn on the comp...

Page 50: ...t desk lighting or any equipment that produces magnetic fields further away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor If these actions do not c...

Page 51: ...ake sure the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software The adapter stops working for no apparent reason Symptom The adapter stops wor...

Page 52: ...yed For more information about the icon see the Help in Access Connections Check Network Name SSID and your encryption information Use Access Connections to verify this case sensitive information A wireless WAN problem Message Unauthorized WAN card is plugged in Power off and remove the WAN card Action Seek technical assistance for help to remove the unauthorized WAN card See Additional informatio...

Page 53: ...option is designed for your computer You followed the installation instructions supplied with the option and the installation instructions provided with your computer and all option files such as device drivers if required are installed correctly You have not loosened other installed options or cables If the option is an adapter you have provided enough hardware resources for the adapter to functi...

Page 54: ...operating system do the following 1 Click Start Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed Actions to free up disk space On the Windows 7 operating system do one or all of the following 1 Click Start Computer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup 4 A list of unnecessary file categories is ...

Page 55: ...turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that came with the printer are correctly installed 2 You have assigned the printer port correctly in your operating...

Page 56: ...pdates available from the World Wide Web Software does not work as expected Symptom Software does not work as expected Actions Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible from a menu or butto...

Page 57: ...correct the problem run the diagnostic programs to test the USB connector see Diagnostics on page 51 for instructions If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Additional information resources on page 31 Diagnostics Diagnostic programs are used to test hardware components of your computer Diagnostic programs ca...

Page 58: ...tics for your computer To run the Lenovo Solution Center program on the Windows 7 operating system click Start All Programs Lenovo ThinkVantage Tools System Health and Diagnostics Follow the instructions on the screen For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print ...

Page 59: ...ty program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 Start the Setup U...

Page 60: ...ation settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Ad...

Page 61: ...ne of the following Select USB Setup to enable or disable a USB device Select ATA Drive Setup to enable or disable a SATA device 4 Select the desired settings and press Enter 5 Press F10 to save and exit the Setup Utility program See Exiting the Setup Utility program on page 56 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expect...

Page 62: ...Setup Utility program main menu You might have to press Esc several times Do one of the following If you want to save the new settings press F10 to save and exit the Setup Utility program If you do not want to save the settings select Exit Discard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and then press Enter to exit the Setup Utility program If yo...

Page 63: ...rror FRU Action The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on the failing hard dis...

Page 64: ...or message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system Error code POST Error Message Description Action 0135 Fan failure The system might be overheating Press F1 to enter Setup F2 to resume Note If the probl...

Page 65: ... Ensure network administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address Dead computer See Hard disk drive boot error on page 57 1 Power Supply 2 System Board Diskette drive in use light remains on or does not light when drive is active 1 Diskette Drive 2 System Board 3 Diskette Drive Cable Blank scr...

Page 66: ...sk 1 If network administrator is using LCCM Hybrid RPL check startup sequence a First device network b Second device hard disk 2 Hard disk drive RPL computer does not RPL from server 1 Check startup sequence 2 Check the network adapter LED status Serial or parallel port device failure system board port 1 External Device Self Test OK 2 External Device 3 Cable 4 System Board Serial or parallel port ...

Page 67: ...k drive h Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem continues replace the system board Chapter 7 Symptom to FRU Index 61 ...

Page 68: ...62 ThinkCentre Hardware Maintenance Manual ...

Page 69: ...onnectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 63 shows the locations of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations Copyright Lenovo 2012 63 ...

Page 70: ...ns on page 64 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer Figure 2 Rear connector locations 1 Optical drive 8 DisplayPort connector optional 2 USB connectors USB ports 3 to 6 9 Card reader 3 Power cord connector 10 USB connector USB port 2 4 Etherne...

Page 71: ...6 PS 2 mouse connector optional 13 USB connector USB port 1 7 Serial port Chapter 8 Locations 65 ...

Page 72: ...s Figure 3 Locating major FRUs and CRUs on page 67 shows the locations of the major FRUs and CRUs in the computer To remove the computer cover see Removing the computer cover on page 79 66 ThinkCentre Hardware Maintenance Manual ...

Page 73: ...Figure 3 Locating major FRUs and CRUs Chapter 8 Locations 67 ...

Page 74: ... the access panel is removed the specific CRU is visible Number FRU description Self service CRU Optional service CRU 1 System stand hinge cover No No 2 System stand No No 3 Computer cover No No 4 System board shield window No No 5 System board shield No No 6 Handle bar No No 7 Heat sink assembly No No 8 Microprocessor No No 9 Memory module No No 10 Battery No No 11 Microprocessor fan No No 12 Sys...

Page 75: ...Looking up FRU information For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup Chapter 8 Locations 69 ...

Page 76: ...onnector 9 SATA connector 2 Memory slots 2 10 Microprocessor fan connector 3 Battery 11 SATA connector 4 Card reader connector 12 Optical drive power connector Hard disk drive power connector 5 Internal speaker cable connector 13 Inverter connector 6 Control button connector 14 Power supply connector 7 LCD panel connector 15 Microprocessor 8 WI FI connector 70 ThinkCentre Hardware Maintenance Manu...

Page 77: ...inge cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the system stand hinge cover To remove and reinstall the system stand hinge cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables ...

Page 78: ...em stand hinge cover on the computer so that the two plastic tabs on the hinge cover align with the corresponding holes in the computer Figure 6 Reinstalling the system stand hinge cover 7 Reinstall the screw to secure the system stand hinge cover to the computer 72 ThinkCentre Hardware Maintenance Manual ...

Page 79: ...tup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the system stand To remove and reinstall the system stand do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the system stand hinge cover See Removing ...

Page 80: ...install the system stand align the two screw holes with the corresponding holes in the chassis and then install the two screws to secure the system stand to the computer Figure 9 Reinstalling the system stand 5 Reinstall the system stand hinge cover See Removing and reinstalling the system stand hinge cover on page 71 74 ThinkCentre Hardware Maintenance Manual ...

Page 81: ...nd do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 63 and Locating connectors on the rear of your com...

Page 82: ...t three to five minutes to let the computer cool before removing the frame stand To remove and reinstall the frame stand do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating conne...

Page 83: ...Figure 12 Removing the frame stand Chapter 9 Replacing FRUs 77 ...

Page 84: ...n the computer so that the screw hole aligns with the corresponding hole in the computer Figure 13 Reinstalling the frame stand to the computer 7 Reinstall the four screws to secure the frame stand to the computer 78 ThinkCentre Hardware Maintenance Manual ...

Page 85: ...ect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove any locking device that secures the computer cover such as an integrated cable lock 4 Remove the system stand See Removing and reinstalling the sys...

Page 86: ...ower cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 79 3 Locate the hard disk drive in the computer See Locating major FRUs and CRUs on page 66 4 Remove the screw that secures the hard disk drive Figure 15 Removing the screw that secures the hard disk drive 5 Disconnect the hard disk dri...

Page 87: ...cket position the hard disk drive so that the four screw holes align with those in the bracket 8 Install the four screws that secure the hard disk drive to the hard disk drive bracket 9 Connect the hard disk drive cable 10 Slide the new hard disk drive with the bracket into the hard disk drive bay Align the screw hole in the hard disk drive with that in the chassis 11 Install the screw to secure t...

Page 88: ...l outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 79 4 Locate the optical drive See Locating major FRUs and CRUs on p...

Page 89: ... the VESA mount bracket Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove the VESA mount bracket Chapter 9 Replacing...

Page 90: ...ount bracket and lift the VESA mount bracket out of the computer Figure 21 Removing the VESA mount bracket 6 To reinstall the VESA mount bracket position the VESA mount bracket into the computer so that the screw holes align with those in the computer Reinstall the four screws to secure the VESA mount bracket 7 Go to Completing the parts replacement on page 109 Replacing the rear I O assembly Atte...

Page 91: ...sk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 79 4 Locate the rear I O assembly See Locating major FRUs and CRUs on page 66 5 Remove the two screws 1 that secure the rear I O assembly Figure 22 Removing the two screws that secure...

Page 92: ...ing the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the system board shield To remove and reinstall the system board shield do the following 1 Remove all media from the drives and turn off al...

Page 93: ...power supply do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface ...

Page 94: ...pply cables to the power supply connectors on the system board See System board parts and connectors on page 70 14 Reinstall the system board shield See Removing and reinstalling the system board shield on page 86 15 Reinstall the VESA mount bracket See Removing the VESA mount bracket on page 83 16 Reinstall the computer cover See Removing the computer cover on page 79 17 Go to Completing the part...

Page 95: ...e two screws 1 that secure the microprocessor fan to the main bracket Then lift the microprocessor fan off the main bracket Figure 26 Removing the microprocessor fan 8 To reinstall the microprocessor fan position the new microprocessor fan on the main bracket and align the screw holes in the new microprocessor fan with those in the main bracket Reinstall the two screws that secure the microprocess...

Page 96: ... Locate the heat sink assembly on the system board See Locating major FRUs and CRUs on page 66 5 Remove the system board shield See Removing and reinstalling the system board shield on page 86 6 Follow the sequence 1 2 3 4 on the heat sink assembly to loose the four screws that secure the heat sink assembly to the system board Note Carefully loose the four screws from the system board to avoid any...

Page 97: ... Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth ...

Page 98: ...gle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor This is important when installing a new microprocessor on the system board Figure 29 Noting the orientation of the microprocessor in the socket c Touch only the sides of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket while i...

Page 99: ... of the microprocessor socket Figure 31 Installing the microprocessor 11 Lower the new microprocessor straight down into the microprocessor socket on the system board 12 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 13 Reinstall the heat sink assembly See Replacing the heat sink assembly on page 89 14 Reinstall the ...

Page 100: ...oft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 79 4 Locate the card reader in the computer See Locating major FRUs and CRUs on page 66 5 Remove the system board shield See Removing and reinstallin...

Page 101: ...power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 79 4 Locate the system board shield windo...

Page 102: ...thium battery notice in the Safety Warranty and Setup Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth ...

Page 103: ...information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the inverter To replace the inverter do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from ...

Page 104: ...tup Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory module Your computer has two memory slots for installing or replacing DDR3 SODIMMs small outline dual inline memory modules When installing or replacing a memory module use 1 GB 2 GB or 4 GB DDR3 SODIMMs in any combination up to a maximum of 8 GB of system memory To install or repla...

Page 105: ...is currently installed Figure 36 Removing a memory module If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module 8 Insert the notched end 1 of the new memory module into the slot Press the memory module firmly and pivot the memory module until it snaps into place Make sure that the memory module is secured in the slot and ...

Page 106: ...cate the internal speakers in the computer See Locating major FRUs and CRUs on page 66 5 Remove the system board shield See Removing and reinstalling the system board shield on page 86 6 Note the location of the internal speaker cable connection and the routing of the internal speaker cables Disconnect the internal speaker cables from the system board 7 Remove the two screws that secure each inter...

Page 107: ... Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 79 4 Locate the integrated camera in the computer See Locating major FRUs and CRUs on page 66 5 Remove the system board shield See Removing and reinstalling the system board shield on page 86 6 Note the rout...

Page 108: ... clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 79 4 Remove the system board shield See Removing and reinstalling the system board shield on page 86 5 Locate the system board in the computer See Locat...

Page 109: ...nd reinstalling the system board shield on page 86 21 Reconnect all cables that were disconnected from the system board See System board parts and connectors on page 70 22 Go to Completing the parts replacement on page 109 The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling To install the microprocessor socket cover do the f...

Page 110: ...o not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the LCD panel To replace the LCD panel do the following 1 Remove all media f...

Page 111: ... See Replacing the inverter on page 97 8 Remove the rear I O assembly See Replacing the rear I O assembly on page 84 9 Remove the system board shield See Removing and reinstalling the system board shield on page 86 10 Disconnect the LCD panel cable from the system board See System board parts and connectors on page 70 Figure 43 Disconnect the LCD panel cable from the system board Chapter 9 Replaci...

Page 112: ...he front bezel 15 Remove the four screws that secure the chassis to the LCD panel and then lift the chassis out of the computer to get assess to the LCD panel Figure 45 Removing the four screws that secure the LCD panel 16 Place the computer chassis over the new LCD panel so that the four screw holes align with those in the chassis Reinstall the four screws to secure the LCD panel to the chassis 1...

Page 113: ...See Replacing the integrated camera on page 101 21 Reinstall the rear I O assembly See Replacing the rear I O assembly on page 84 22 Reinstall the system board shield See Removing and reinstalling the system board shield on page 86 23 Reinstall the foot stands See Removing and reinstalling the frame stand on page 76 24 Connect all the cables that were disconnected See System board parts and connec...

Page 114: ...ter 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 79 4 Remove the system board shield See Removing and reinstalling the system board shield on page 86 5 Locate the WI FI card on the sy...

Page 115: ... 14 Go to Completing the parts replacement on page 109 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables To reinstall the computer cover and reconnect cables do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside you...

Page 116: ...e computer cover if you have an integrated cable lock 6 Reconnect the external cables and power cord to the computer 7 Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 6 Using the Setup Utility program on page 53 Note In most areas of the world Lenovo requires the return of the defective Customer Replac...

Page 117: ...stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated To update the VPD see Flash update procedures on page 111 BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the compute...

Page 118: ...hange without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 Go to http www lenovo com support 2 Do the following to locate the downloadable files for your machine type a In the Enter a product number field type your machine type and click Go b Click Downloads and drivers c Select BIOS from the Refine resul...

Page 119: ...ement on page 109 12 Turn on the computer to restart the operating system Power management Power management reduces the power consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Automatic configuration and power interface ACPI BIOS Being an ACPI BIOS system the operating system is allowed to control the power management fea...

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Page 121: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 122: ...ng uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies Intel is a trademark of ...

Page 123: ... H hard disk drive replacing 79 heat sink assembly replacing 89 I Identifying FRUs 66 information resources 31 installing replacing memory module 98 integrated camera replacing 101 internal speakers replacing 100 inverter replacing 97 L LCD panel replacing 104 Lenovo Solution Center 51 Lenovo Welcome 30 locating components 66 looking up part numbers 63 69 M memory module 98 installing replacing 98...

Page 124: ...s 66 setting password 54 settings changing 53 viewing 53 Setup Utility 53 Setup Utility program starting 53 Setup Utility exiting 56 starting the Setup Utility program 53 startup device 55 sequence changing 55 temporary selecting 55 system board shield window Opening 95 system board shield removing 86 system board replacing 102 system stand l removing 73 system stand hinge cover reinstalling 71 re...

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