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Lenovo ThinkCentre M600, Hardware Maintenance Manual

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Attention:

Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are
too heavy for you.

• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.

• Before you start the machine, ensure that other service representatives and the customer's personnel are

not in a hazardous position.

• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing

the machine.

• Keep your tool case away from walk areas so that other people will not trip over it.

• Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves

are fastened or rolled up above your elbows. If your hair is long, fasten it.

• Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately

8 centimeters (3 inches) from the end.

• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.

Remember:

Metal objects are good electrical conductors.

• Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs, using

solvents, or working in any other conditions that might be hazardous to your eyes.

• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device

that is worn or defective.

• Reinstall all covers correctly before returning the machine to the customer.

CAUTION:

Hazardous moving parts. Keep fingers and other body parts away.

CAUTION:

Before you open the computer cover, turn off the computer and wait several minutes until the
computer is cool.

Electrical safety

CAUTION:
Electrical current from power, telephone, and communication cables can be hazardous. To avoid
personal injury or equipment damage, disconnect the attached power cords, telecommunication
systems, networks, and modems before you open the computer covers, unless instructed otherwise
in the installation and configuration procedures.

2

ThinkCentre M600 Hardware Maintenance Manual

Summary of Contents for ThinkCentre M600

Page 1: ...ThinkCentre M600 Hardware Maintenance Manual Machine Types 10GJ and 10GK ...

Page 2: ... safety information on page 1 and Appendix F Notices on page 133 Second Edition May 2016 Copyright Lenovo 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...eeping the computer current 48 Moving the computer 49 Chapter 5 Security 51 Locking the computer 51 Attaching a Kensington style cable lock 52 Viewing and changing security settings in the Setup Utility program 52 Preventing unauthorized access to the computer 52 Using fingerprint authentication 53 Using the cover presence switch 53 Using and understanding firewalls 53 Protecting data against viru...

Page 4: ...ompleting the parts replacement 111 Chapter 10 Getting information help and service 115 Information resources 115 Accessing the user guide in various languages 115 Windows help system 115 Safety and warranty 115 Lenovo Web site 115 Lenovo Support Web site 116 Frequently asked questions 116 Help and service 116 Calling for service 116 Using other services 117 Purchasing additional services 117 Appe...

Page 5: ...troubleshoot problems Important This manual is intended only for trained service technicians who are familiar with Lenovo computers Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a Lenovo computer be sure to read and understand Chapter 1 Read this first Important safety information on page 1 Copyright Lenovo 2016 iii ...

Page 6: ...iv ThinkCentre M600 Hardware Maintenance Manual ...

Page 7: ...y will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of p...

Page 8: ...jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safet...

Page 9: ... or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strip...

Page 10: ...wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check...

Page 11: ... when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Saf...

Page 12: ...m battery use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disass...

Page 13: ...and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Chapter 1 Read this first Important safety information 7 ...

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Page 15: ...8 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb 1 2 PERIGO A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicações é perigosa Chapter 1 Read this first Important safety information 9 ...

Page 16: ...spositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remova todos os cabos dos dispositivos CUIDADO Ao substituir a bateria de lítio utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de bateria eq...

Page 17: ...te exposição direta ao feixe 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a corrente ...

Page 18: ...12 ThinkCentre M600 Hardware Maintenance Manual ...

Page 19: ...1 2 Chapter 1 Read this first Important safety information 13 ...

Page 20: ...1 2 14 ThinkCentre M600 Hardware Maintenance Manual ...

Page 21: ...roduit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion Déconnexion 1 Mettez les unités HORS TENSION 2 Commencez par brancher tous les cordons sur les unités 3 Branchez les câbles d interface sur des connecteurs 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unités SOUS TENSION 1 ...

Page 22: ... contiennent une diode à laser intégrée de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer à l aide d instruments optiques 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb ATTENTION Soulevez la machine avec précaution ATTENTION L interrupteur d...

Page 23: ...ind Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schließen Sie erst alle Kabel an die Einheiten an 3 Schließen Sie die Signalkabel an die Buc...

Page 24: ...egeben verwendet kann gefährliche Laserstrahlung auftreten VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei geöffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Netzschalt...

Page 25: ...1 2 Chapter 1 Read this first Important safety information 19 ...

Page 26: ...1 2 20 ThinkCentre M600 Hardware Maintenance Manual ...

Page 27: ...i installazione spostamento o apertura dei coperchi di questo prodotto o delle unità collegate Per collegarsi Per scollegarsi 1 SPEGNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione dalla...

Page 28: ...ntengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l interrutto...

Page 29: ...Chapter 1 Read this first Important safety information 23 ...

Page 30: ...ón mantenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de señal 24...

Page 31: ...vos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No debe ...

Page 32: ...te procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los cables de...

Page 33: ...e 38 Hardware locations This section provides information about the locations of the computer hardware Note The computer hardware might look slightly different from the illustrations Front view Figure 1 Front view 1 Power button 2 Storage drive activity indicator 3 USB 3 0 connector 4 Microphone connector 5 Headset connector 6 Always On USB 3 0 connector Copyright Lenovo 2016 27 ...

Page 34: ...to the help system of the Power Manager program Headset connector Used to connect a headset or headphones to your computer Microphone connector Used to connect a microphone to your computer You can use the microphone to record sounds or use speech recognition software Power button Used to turn on your computer You also can use the power button to turn off your computer only when you cannot use any...

Page 35: ...r 15 PS 2 mouse connector 16 Security lock slot Note The USB 2 0 connector 4 supports the smart power on feature that enables you to turn on the computer or wake it up from S4 hibernation mode by pressing Alt P on the keyboard You can enable or disable the smart power on feature from the Setup Utility program For detailed information see Enabling or disabling a device on page 55 DisplayPort out co...

Page 36: ...nnect a mouse a trackball or other pointing devices that use a PS 2 mouse connector Security lock slot Used to secure a Kensington style cable lock For more information see Attaching a Kensington style cable lock on page 52 Serial connector Used to connect an external modem a serial printer or other devices that use a serial connector USB 2 0 connector Used to connect a device that requires a USB ...

Page 37: ...et 2 Power adapter 3 Power cord 4 Computer cover 5 Vertical stand 6 I O bracket 7 I O connectors module 8 Heat sink 9 Memory module 10 Internal speaker holder 11 Internal speaker 12 Antenna bracket 13 Front Wi Fi antenna 14 Wi Fi card 15 Coin cell battery 16 System board 17 M 2 storage drive 18 Rear Wi Fi antenna 19 VESA mount bracket Chapter 2 Product overview 31 ...

Page 38: ...fies which FRUs are also self service CRUs or optional service CRUs Notes Self service CRUs These CRUs unplug or are secured by no more than two screws Examples of these types of CRUs include the keyboard the mouse any USB device and the power cord Other self service CRUs depending on product design might include memory modules adapter cards hard disk drives and optical drives 32 ThinkCentre M600 ...

Page 39: ... Yes No 5 Vertical stand Yes No 6 Heat sink Yes No 7 Memory module Yes No 8 System board No No 9 Internal speaker holder No No 10 Internal speaker Yes No 11 Coin cell battery No No 12 Wi Fi card No No 13 Antenna bracket No No 14 Front Wi Fi antenna No No 15 Chassis No No 16 Rear Wi Fi antenna No No 17 M 2 storage drive No No 18 I O connectors module No Yes 19 I O bracket No Yes 20 VESA mount brack...

Page 40: ...ng sequence Memory slot 1 memory slot 2 memory slot 3 and memory slot 4 indicate the installing sequence Figure 5 Parts on the system board 1 M 2 Wi Fi card slot 2 Coin cell battery 3 M 2 storage drive slot 4 Optional USB 2 0 connector 5 Optional serial connector 6 Optional display connector 7 Cover presence switch connector Intrusion switch connector 8 Memory slot 9 Internal speaker connector 34 ...

Page 41: ...introduced in this section apply to various models Information about your computer To view basic information such as microprocessor and memory information about your computer do the following 1 Click the Start button to open the Start menu 2 Depending on your Windows version do one of the following For Windows 7 Right click Computer and then click Properties For Windows 10 Click Settings System Ab...

Page 42: ...orage drives Your computer supports up to one storage drive To view the amount of storage drive space do the following 1 Depending on your Windows version do one of the following For Windows 7 Click the Start button to open the Start menu Right click Computer and then click Manage For Windows 10 Right click the Start button to open the Start context menu 2 Click Disk Management Video features The ...

Page 43: ...dware and firmware based technology that makes computers easier and less expensive for businesses to monitor maintain update upgrade and repair Preboot Execution Environment PXE Preboot Execution Environment enables computers to start through a network interface independent of data storage drives such as hard disk drives or installed operating systems System Management SM Basic Input Output System...

Page 44: ... about the programs on the computer Accessing a program on the computer To access a program on the computer do one of the following From Windows Search 1 Depending on your Windows version do one of the following For Microsoft Windows 7 Click the Start button to open the Start menu and then type the program name into the search box For Windows 10 Type the program name into the search box next to th...

Page 45: ...do one of the following For Windows 7 Click Control Panel on the Start menu For Windows 10 Right click the Start button to open the Start context menu and then click Control Panel b View Control Panel using Large icons or Small icons and then click the name of the desired program to launch the program Chapter 2 Product overview 39 ...

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Page 47: ...ws notification area add the icon to the notification area See Adding an icon to the Windows notification area on page 41 2 Follow the instructions on the screen to adjust the volume Click the speaker icon to mute the audio Adding an icon to the Windows notification area To add an icon to the Windows notification area do the following 1 Click the arrow next to the notification area to view hidden ...

Page 48: ... Adding an icon to the Windows notification area on page 41 3 Click a wireless LAN and then click Connect to connect the computer to it Provide required information if needed Connecting to a Bluetooth enabled device Bluetooth is a short range wireless communications technology Use Bluetooth to establish a wireless connection between the computer and another Bluetooth enabled device within a distan...

Page 49: ...s impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Air circulation The computer produces heat The computer has a fan that pulls in fresh air and forces out hot air through the air vents ...

Page 50: ...ity information Lenovo is committed to providing users who have hearing vision and mobility limitations with greater access to information and technology This section provides information about the ways these users can get the most out of their computer experience You also can get the most up to date accessibility information from the following Web site http www lenovo com accessibility Keyboard s...

Page 51: ...rd displays a visual keyboard with all the standard keys High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen As a result those items are more distinct and easier to identify Personalized keyboard Adjust keyboard settings to make your keyboard easier to use For example you can use your keyboard to control the pointer and type certain key...

Page 52: ... might prevent some items from fitting on the screen Customizable item size You can make the items on your screen easier to read by changing the item size To change the item size temporarily use the Magnifier tool in Ease of Access Center See Ease of Access Center on page 45 To change the item size permanently do the following Change the size of all the items on your screen 1 Right click a blank a...

Page 53: ...utions and a damp cloth to clean the painted surfaces of the computer Dust buildup compounds problems associated with glare so remember to clean the screen periodically Wipe the screen surface gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Depending on the type of the screen moisten a soft lint free cloth with an LCD cleaner or liquid glass cleaner and ...

Page 54: ... create a recovery medium do one of the following For Windows 7 Open the Create Recovery Media program See Accessing a program on the computer on page 38 For more information about creating a recovery medium refer to the help system of the program For Windows 10 Right click the Start button to open the Start context menu and then click Control Panel View Control Panel using Large icons or Small ic...

Page 55: ...curity Windows Update 3 Follow the instructions on the screen Moving the computer Before moving the computer take the following precautions 1 Back up your data on the storage drive See Good maintenance practices on page 47 2 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are...

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Page 57: ...2 Using fingerprint authentication on page 53 Using the cover presence switch on page 53 Using and understanding firewalls on page 53 Protecting data against viruses on page 54 Computrace Agent software embedded in firmware on page 54 Trusted Platform Module TPM on page 54 Locking the computer This section provides information about locking the computer with the locking devices to keep the compute...

Page 58: ... Setup Utility program To view and change security settings in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 Select Security 3 Follow the instructions on the right side of the screen to view and change security settings You can refer to Using the Setup Utility program on page 55 to get basic information about some m...

Page 59: ... computer cover is not properly installed or closed To enable the cover presence switch connector on the system board do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 Select Security Chassis Intrusion Detection and press Enter 3 Select Enabled and press Enter 4 Exit the Setup Utility program See Exiting the Setup Utility program on page 58 When...

Page 60: ...nue receiving the antivirus software updates Note Virus definition files must be kept up to date to guard against new viruses For more information about how to use your antivirus software refer to the help system of your antivirus software Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution The software detects...

Page 61: ...llow the instructions on the right side of the screen The keys used to perform various tasks are displayed at the bottom of the screen Enabling or disabling a device This section provides information about how to enable or disable user access to hardware devices such as USB connectors or storage drives To enable or disable a device do the following 1 Start the Setup Utility program See Starting th...

Page 62: ...ter Power Loss feature to make the computer wake up when the power supply resumes after a sudden loss of electricity 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 Select Power After Power Loss and press Enter 3 Select Power On and press Enter 4 Exit the Setup Utility program See Exiting the Setup Utility program on page 58 Enabling or disabling the Configura...

Page 63: ...ur administrator password to change any configuration settings Hard disk password Setting a hard disk password prevents unauthorized access to the data on the storage drive When a hard disk password is set you are prompted to enter a valid password each time you try to access the storage drive Notes After you set a hard disk password your data on the storage drive is protected even if the storage ...

Page 64: ...low the instructions on the right side of the screen to change the startup device sequence 5 Exit the Setup Utility program See Exiting the Setup Utility program on page 58 Selecting a temporary startup device Note Not all discs and storage drives are bootable To select a temporary startup device do the following 1 Depending on the type of the storage device do one of the following If the storage ...

Page 65: ...ardware device or device driver you might be informed to update the BIOS You can update the BIOS from your operating system or a flash update disc supported only on some models To update the BIOS do the following 1 Go to http www lenovo com drivers 2 Download the flash BIOS update driver for the operating system version or the ISO image version used to create a flash update disc Then download the ...

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Page 67: ... does not resolve your problem continue with the next step 3 Go to Troubleshooting on page 61 and follow the instructions for the type of problem you are experiencing If these troubleshooting instructions do not resolve your problem continue with the next step 4 Run the diagnostic program See Diagnostics on page 69 If the diagnostic program does not resolve your problem continue with the next step...

Page 68: ...n area See Adding an icon to the Windows notification area on page 41 Some models have a front audio panel you can use to adjust volume If you have a front audio panel ensure that the volume is not set too low Ensure that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When ex...

Page 69: ...nected to the drive Unable to use a bootable recovery medium such as the Product Recovery CD to start the computer Solution Ensure that the CD or DVD drive is in the startup sequence before the storage drive Refer to Selecting a temporary startup device on page 58 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and canno...

Page 70: ...see your SCSI documentation Storage drive problems Select your symptom from the following list Some or all storage drives missing from the Setup Utility program on page 64 No Operating System Found message or the system not starting up from the correct storage drive on page 64 Some or all storage drives missing from the Setup Utility program Symptom Some or all storage drives missing from the Setu...

Page 71: ...LAN adapter icon and click Enable Update or reinstall the Ethernet LAN driver See Keeping the computer current on page 48 Install all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software Set the same duplex for the switch port and the adapter If you configured the adapter for full duplex ensure that the switch po...

Page 72: ...Windows version do one of the following For Windows 7 Click the Start button to open the Start menu Right click Computer and then click Properties For Windows 10 Right click the Start button to open the Start context menu 2 Click Device Manager Type the administrator password or provide confirmation if prompted 3 Right click the Bluetooth radios under Bluetooth Radios and click Enable Enable the B...

Page 73: ...ck Defragment now For Windows 10 Click Optimize Select the desired drive and then click Optimize 7 Follow the instructions on the screen Insufficient free storage drive space Solutions Free up storage drive space Clean out your Inbox Sent Items and Deleted Items folders from your e mail application Clean up your C drive 1 Click the Start button to open the Start menu 2 Depending on your Windows ve...

Page 74: ... to USB device related problems My USB device cannot be accessed Solutions Connect the USB cable from the USB connector to the USB device If the USB device has its own power cord connect the power cord to a grounded electrical outlet Turn on the USB device and keep the device online Install any device drivers or application programs supplied with the USB device Refer to the documentation that come...

Page 75: ...hardware components of the computer The diagnostic program also can report operating system controlled settings that interfere with the correct operation of the computer Lenovo Solution Center The Lenovo Solution Center program is the diagnostic program preinstalled on the computer The program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information...

Page 76: ...on or restart the computer Then repeatedly press and release the F8 key until the Advanced Boot Options window opens Select Repair Your Computer press Enter and follow the instructions on the screen to choose the appropriate recovery solution Note For some keyboards you might need to press Fn F8 to open the Advanced Boot Options window Use the Rescue and Recovery program to restore the storage dri...

Page 77: ...the instructions on the screen Use System Restore to restore system files and settings to an earlier point 1 Right click the Start button to open the Start context menu 2 Click Control Panel View Control Panel using Large icons or Small icons and then click Recovery Open System Restore 3 Follow the instructions on the screen Use the File History tool to restore your files from a backup Note If you...

Page 78: ...ow the instructions shipped with the USB key If the computer does not come with the recovery USB key contact the Lenovo Customer Support Center to order a recovery USB key See Calling for service on page 116 72 ThinkCentre M600 Hardware Maintenance Manual ...

Page 79: ...ition 4 Power on all external devices 5 Power on the computer Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response go to step 6 If you do receive the correct response go to step 7 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep sympto...

Page 80: ...dex lists error symptoms and possible causes The most likely cause is listed first Always begin with Service checkout on page 73 This index can also be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the problem using this index go to Undetermined problems on page 78 Notes The Symptom to FRU index is not specific to any machine type and a...

Page 81: ...ymptoms are tones or a series of tones separated by pauses intervals without sound during POST The following table describes the beep symptoms Beep symptom FRU Action 2 short beeps CMOS setting error Common error code see the detail failure information in POST error codes on page 75 3 short and 1 long beeps DRAM memory error Perform the following actions in order 1 Make sure the memory module s ar...

Page 82: ...nt reader are attached Power off and remove all but the reader that you set up within your main operating system If more than one external fingerprint reader are connected to a computer this error message will be displayed Remove all of the fingerprint keyboards except the one compatible with the fingerprint application on your computer 1962 No operating system found Press any key to repeat boot s...

Page 83: ...stem Board 2 Primary Hard Disk Drive 3 Hard Disk Drive Cable Incorrect memory size during POST 1 Run the Memory tests 2 Memory Module 3 System Board Insert a Diskette icon appears with a known good diagnostics diskette in the first 3 5 inch diskette drive 1 System Board 2 Diskette Drive Cable 3 Network Adapter Intensity or color varies from left to right of characters and color bars 1 Display 2 Vi...

Page 84: ... parallel connector device failure adapter connector 1 External Device Self Test OK 2 External Device 3 Cable 4 Alternate Adapter 5 System Board Some or all keys on the keyboard do not work 1 Keyboard 2 Keyboard Cable 3 System Board Undetermined problems This section provides instructions on how to find out the failing devices or adapters 1 Power off the computer 2 Remove or disconnect the followi...

Page 85: ...tall it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on the package Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for the computer You...

Page 86: ...mation on page 1 To replace the power adapter do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 If the power adapter bracket is available remove the power adapter bracket See Replacing the power adapter bracket on page 85 3 Disc...

Page 87: ...e 85 Replacing the vertical stand Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To replace the vertical stand do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect al...

Page 88: ...10 Removing the computer from the vertical stand 3 Align the rear of the computer with the rear of the new vertical stand and position the computer on the vertical stand as shown Figure 11 Installing the vertical stand 82 ThinkCentre M600 Hardware Maintenance Manual ...

Page 89: ...the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 If the power adapter bracket is available remove the power adapter bracket See Replacing the power adapter bracket on page 85 3 Remove the two screws that secure the VESA mount brac...

Page 90: ...ount bracket to remove the VESA mount bracket from the computer Figure 13 Removing the VESA mount bracket 5 Slide the computer into the new VESA mount bracket Figure 14 Installing the VESA mount bracket 84 ThinkCentre M600 Hardware Maintenance Manual ...

Page 91: ...ttempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Note The power adapter bracket is installed on the Video Electronics Standards Association VESA mount bracket To replace the power adapter bracket do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cord...

Page 92: ...e VESA mount bracket Figure 16 Removing the power adapter bracket 3 Remove the power adapter from the power adapter bracket 4 Slide the power adapter into the new power adapter bracket Ensure that the power adapter is secured by the bracket 86 ThinkCentre M600 Hardware Maintenance Manual ...

Page 93: ...information on page 1 CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool To remove the computer cover do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Hold the ...

Page 94: ...4 Remove the screw that secures the computer cover Figure 18 Removing the computer cover screw 88 ThinkCentre M600 Hardware Maintenance Manual ...

Page 95: ... the computer Figure 19 Removing the computer cover Figure 20 Removing the computer cover Replacing the heat sink Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Chapter 9 Installing or replacing hardware 89 ...

Page 96: ...ver on page 87 3 Loosen the four screws that secure the heat sink to the system board in the following sequence a Partially remove screw 1 fully remove screw 2 and then fully remove screw 1 b Partially remove screw 3 fully remove screw 4 and then fully remove screw 3 Note Carefully remove the four screws 1 to 4 from the system board to avoid any possible damage to the system board The four screws ...

Page 97: ...r tighten the screws a Partially tighten screw 1 fully tighten screw 2 and then fully tighten screw 1 b Partially tighten screw 3 fully tighten screw 4 and then fully tighten screw 3 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 111 Replacing the I O bracket Attention D...

Page 98: ... on page 87 3 Remove the heat sink See Replacing the heat sink on page 89 4 Note the routing of the I O board cable and then disconnect the cable from the I O board 5 Remove the three screws that secure the I O board to the I O bracket Figure 23 Removing the I O board screws 6 Pivot the edge of the I O board slightly upwards as shown and then lift the I O board off the I O bracket Figure 24 Removi...

Page 99: ...rews that secure the I O bracket to the chassis Figure 25 Removing the I O bracket screws 8 Remove the I O bracket from the chassis as shown Figure 26 Removing the I O bracket Chapter 9 Installing or replacing hardware 93 ...

Page 100: ...is 11 Position the I O board over the I O bracket so that the three screw holes 1 in the I O bracket align with the standoffs on the bracket Figure 28 Installing the I O board 12 Install the three screws to secure the I O board to the I O bracket 13 Route the I O board cable and then connect the cable to the I O board 14 Install the heat sink See Replacing the heat sink on page 89 94 ThinkCentre M...

Page 101: ...r cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 87 3 Remove the heat sink See Replacing the heat sink on page 89 4 Locate the memory module See Computer components on page 31 5 Open the retaining clips and gently pull the memory module out of the memory slot Figure 29 Removing the memor...

Page 102: ...move any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 87 3 Remove the heat sink See Replacing the heat sink on page 89 4 Disconnect the internal speaker cable from the internal speaker c...

Page 103: ...naps into position and is secured by the tab 1 Figure 32 Installing the internal speaker 7 Secure the cable of the new internal speaker in the retaining clip on the side of the internal speaker holder as shown Figure 33 Securing the internal speaker cable Chapter 9 Installing or replacing hardware 97 ...

Page 104: ... the figure that matches your M 2 storage drive when reading this section If your computer comes with the smaller M 2 storage drive you will not be able to replace it with a larger M 2 storage drive To replace the M 2 storage drive do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disc...

Page 105: ...on Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel connector assignments configuration A coin cell battery keeps this information active when you turn off the computer The co...

Page 106: ...d connect the cables See Completing the parts replacement on page 111 9 Turn on the computer and all connected devices Note When the computer is turned on for the first time after replacing the coin cell battery an error message might be displayed This is normal after replacing the coin cell battery 10 Use the Setup Utility program to set the date time and any passwords See Using the Setup Utility...

Page 107: ...sconnect the Wi Fi antenna cables from the Wi Fi card and then remove the screw that secures the Wi Fi card Figure 40 Removing the Wi Fi card cables 6 Pull the Wi Fi card out of the M 2 Wi Fi card slot Figure 41 Removing the Wi Fi card 7 Insert the new Wi Fi card into the M 2 Wi Fi card slot Ensure that the Wi Fi card is inserted firmly Then pivot the Wi Fi card as shown so that the screw notch on...

Page 108: ...1 Read this first Important safety information on page 1 To replace the Wi Fi antennas refer to the following topics Replacing the front Wi Fi antenna on page 102 Replacing the rear Wi Fi antenna on page 105 Replacing the front Wi Fi antenna To replace the front Wi Fi antenna do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all...

Page 109: ...t Wi Fi antenna Figure 45 Peeling off the paper that protects the sticker 6 Align the two small columns on the bottom of the front Wi Fi antenna with the two holes in the hard disk drive bracket as shown Then stick the front Wi Fi antenna onto the hard disk drive bracket Chapter 9 Installing or replacing hardware 103 ...

Page 110: ...ect it to the Wi Fi card Figure 47 Installing the front Wi Fi antenna cable What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 111 104 ThinkCentre M600 Hardware Maintenance Manual ...

Page 111: ...nnect all cables that are connected to the computer 2 Straighten the rear Wi Fi antenna so that it can be more easily twisted 3 Hold the thicker end of the rear Wi Fi antenna and unscrew the Wi Fi antenna from the rear of the computer Figure 48 Removing the rear Wi Fi antenna 4 Screw the new rear Wi Fi antenna to the rear Wi Fi antenna cable connector attached on the rear of the computer Chapter 9...

Page 112: ...uter or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To replace the internal speaker do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the compu...

Page 113: ...e 50 Removing the antenna bracket fastener 5 Pivot the top of the antenna bracket toward the rear of the computer to open the bracket and then pivot the bottom of bracket toward the front of the computer as shown Figure 51 Opening and pivoting the antenna bracket Chapter 9 Installing or replacing hardware 107 ...

Page 114: ...emoving the antenna bracket 7 Position the antenna bracket over the computer so that the hole in the bracket aligns with the corresponding standoff on the system board Figure 53 Installing the antenna bracket 108 ThinkCentre M600 Hardware Maintenance Manual ...

Page 115: ... you replace the system board the VPD must be updated To update the VPD see Updating the BIOS on page 59 To replace the system board do the following 1 Remove any media from the drives and turn off all connected devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the c...

Page 116: ...the system board 12 Pinch the two tabs of each of the two pins on the internal speaker holder as shown Then lift the internal speaker holder to remove it from the failing system board Figure 56 Removing the internal speaker holder 13 Insert the two pins on the internal speaker holder into the corresponding holes in the new system board until it snaps into position 110 ThinkCentre M600 Hardware Mai...

Page 117: ...he power cord to the computer Completing the parts replacement After completing the installation or replacement for all parts reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Using the Setup Utility program on page 55 To reinstall the computer cover and reconnec...

Page 118: ...Figure 58 Installing the computer cover 4 Install the screws to secure the computer cover 112 ThinkCentre M600 Hardware Maintenance Manual ...

Page 119: ...rnal cables and power cords to the corresponding connectors on the computer See Hardware locations on page 27 8 Update your configuration See Using the Setup Utility program on page 55 9 If a newly installed hardware component does not work normally update the device driver See Keeping the computer current on page 48 Chapter 9 Installing or replacing hardware 113 ...

Page 120: ...114 ThinkCentre M600 Hardware Maintenance Manual ...

Page 121: ...line or offline help at the bottom of the screen For Windows 10 Click Get started Safety and warranty The Safety and Warranty Guide provided with the computer contains important safety information product warranty terms and legal notices The preface in this document contains additional safety information that applies to topics and tasks described in this document Ensure that you read and understan...

Page 122: ... your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warr...

Page 123: ...dels of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether the computer is eligible for International Warranty Service and to view a list of the countries or regions where service is available go to http www lenovo com support For technical assistance with the installation of or questions related to Service Packs for your prein...

Page 124: ...118 ThinkCentre M600 Hardware Maintenance Manual ...

Page 125: ...o or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult ...

Page 126: ...romagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das...

Page 127: ...e information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo Mexico wireless radio compliance information Advertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no...

Page 128: ...of the computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to http www lenovo com UserManuals 122 ThinkCentre M600 Hardware Maintenance Manual ...

Page 129: ...EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances Lenovo electrical and electronic equipment EEE may contain parts and components which at end of life might qualify as hazardous waste EEE and waste ...

Page 130: ...to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium bat...

Page 131: ...accumulators on the environment and human health due to the potential presence of hazardous substances Before placing electrical and electronic equipment EEE in the waste collection stream or in waste collection facilities the end user of equipment containing batteries and or accumulators must remove those batteries and accumulators for separate collection Disposing of lithium batteries and batter...

Page 132: ...126 ThinkCentre M600 Hardware Maintenance Manual ...

Page 133: ...ous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electro...

Page 134: ...China RoHS 128 ThinkCentre M600 Hardware Maintenance Manual ...

Page 135: ...Appendix D China Energy Label Copyright Lenovo 2016 129 ...

Page 136: ...130 ThinkCentre M600 Hardware Maintenance Manual ...

Page 137: ... greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specified duration Table 1 ENERGY STAR power management features Windows 7 or...

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Page 139: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 140: ...hinkCentre logo Rescue and Recovery ThinkVantage Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies DisplayPort is a trademark of the Video Electronics Standards Association Other company product or service names may be trademarks or service marks of others 134 ThinkCentre M600 Hardware Maintenance Manual ...

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