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Lenovo programs

Your computer comes with Lenovo programs to help you work more easily and securely. Depending on
the Windows operating system preinstalled, the programs might vary.

Accessing Lenovo programs on the Windows 7 operating system

You can access Lenovo programs on the Windows 7 operating system through Windows Search or from
Control Panel. The icon name displayed in the search result or Control Panel might be different from the
program name. You can find the program by its program name or icon name as shown in the

Lenovo

programs available on the Windows 7 operating system

table.

Note:

If you do not find the program you need, open the Lenovo ThinkVantage

®

Tools program to find the

dimmed icon for the program. Then double-click the icon to install the program.

To access Lenovo programs through Windows Search, do the following:

1. Click the

Start

button and then type the program name or the icon name into the search box.

2. Locate the program by the program name or the icon name and then click the program to launch it.

To access Lenovo programs from Control Panel, do the following:

Note:

Some Lenovo programs might not be displayed in Control Panel. To find these programs, use

Windows Search.

1. Click

Start

➙

Control Panel

. Change the view of Control Panel from Category to Large icons or Small

icons.

2. Locate the program by the icon name and then click the program to launch it.

The following table lists the programs available on the Windows 7 operating system.

Note:

Depending on your computer model, some of the Lenovo programs might not be available.

Table 1. Lenovo programs available on the Windows 7 operating system

Program name

Icon name

Communications Utility

Lenovo - Web Conferencing

Fingerprint Manager Pro or
ThinkVantage Fingerprint Software

Lenovo - Fingerprint Manager Pro or Lenovo - Fingerprint Reader

Lenovo Bluetooth Lock

Lenovo Bluetooth Lock

Lenovo Reach

Lenovo Reach

Lenovo SHAREit

Lenovo SHAREit

Lenovo Solution Center

Lenovo - System Health and Diagnostics

Lenovo ThinkVantage Tools

Lenovo Thinkvantage Tools

Password Manager

Lenovo - Password Vault

PC Cloud Manager

PC Cloud Manager

Power Manager

Lenovo - Power Controls

Recovery Media

Lenovo - Factory Recovery Disks or Create Recovery Media

Rescue and Recovery

®

Lenovo - Enhanced Backup and Restore

System Update

Lenovo - Update and Drivers

View Management Utility

Lenovo - View Management Utility

Chapter 1

.

Product overview

5

Summary of Contents for ThinkCentre E93

Page 1: ...ThinkCentre E93 User Guide Machine Types 10AQ ...

Page 2: ...ation on page v and Appendix A Notices on page 129 Third Edition June 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...sing the wheel mouse 22 Adjusting audio 22 About your computer audio 22 Setting the volume from the desktop 22 Setting the volume from Control Panel 23 Using CDs and DVDs 23 Handling and storing CD and DVD media 24 Playing a CD or DVD 24 Recording a CD or DVD 24 Chapter 3 You and your computer 27 Accessibility and comfort 27 Arranging your workspace 27 Comfort 27 Glare and lighting 28 Air circulat...

Page 4: ...rgotten passwords clearing CMOS 97 Enabling or disabling a device 97 Selecting a startup device 98 Selecting a temporary startup device 98 Selecting or changing the startup device sequence 98 Enabling ErP LPS compliance mode 98 ICE performance mode 99 ICE thermal alert 99 Smart performance choices 100 Exiting the Setup Utility program 100 Chapter 8 Updating system programs 101 Using system program...

Page 5: ...Brazil regulatory notice 133 Mexico regulatory notice 133 Additional regulatory information 133 Appendix C WEEE and recycling information 135 Important WEEE information 135 Recycling information for Japan 135 Recycling information for Brazil 136 Battery recycling information for Taiwan 136 Battery recycling information for the European Union 136 Appendix D Restriction of Hazardous Substances Direc...

Page 6: ...iv ThinkCentre E93 User Guide ...

Page 7: ...allation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from ...

Page 8: ...power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cl...

Page 9: ...ou might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions Do not leave your computer power adapter or accessories i...

Page 10: ...nshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an ...

Page 11: ...ot view directly with optical instruments and avoid direct exposure to the beam Power supply statement Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these pa...

Page 12: ...x ThinkCentre E93 User Guide ...

Page 13: ...icroprocessor information of your computer do the following On the Windows 7 operation system click Start right click Computer and select Properties to view the information On the Windows 8 or Windows 8 1 operating system go to the desktop and move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings PC info to view the information Memory You...

Page 14: ... and ICE thermal alert on page 99 Preboot Execution Environment PXE The Preboot Execution Environment is an environment to start computers using a network interface independent of data storage devices such as the hard disk drive or installed operating systems System Management SM Basic Input Output System BIOS and SM software The SM BIOS specification defines data structures and access methods in ...

Page 15: ...ive bay One optical drive bay One secondary solid state drive bay optional One slim card reader drive bay optional One PCI card slot One PCI Express x16 graphics card slot Two PCI Express x1 card slots For more information see Locating internal drives on page 14 Power supply Your computer comes with a 240 watt automatic voltage sensing power supply Security features Ability to enable and disable U...

Page 16: ... 7 kg 14 8 lb Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 60 C 40 F to 140 F in original shipping package Storage 10 C to 60 C 14 F to 140 F without package Humidity Operating 20 to 80 non condensing Storage 20 to 90 non condensing Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Electrical input Input voltage From 100 V...

Page 17: ...ote Some Lenovo programs might not be displayed in Control Panel To find these programs use Windows Search 1 Click Start Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Locate the program by the icon name and then click the program to launch it The following table lists the programs available on the Windows 7 operating system Note Depending on your comp...

Page 18: ... Manager Windows 8 1 only Power Manager System Update An introduction to Lenovo programs This topic provides a brief introduction to some Lenovo programs Note Depending on your computer model some of the programs might not be available Communications Utility Windows 7 The Communications Utility program provides a central location for integrated camera and microphone settings It controls advanced s...

Page 19: ...ram enables you to register your computer with Lenovo check the computer health condition and battery status download and view user manuals for your computer get the warranty information of your computer and explore help and support information Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various t...

Page 20: ...other third party programs View Management Utility Windows 7 The View Management Utility program enables you to easily organize your open windows It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop The program also is able to work across multiple monitors to improve your productivity Locations This section...

Page 21: ...ns of the connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations 1 Optical drive eject close button 2 Power switch 3 Hard disk drive activity indicator 4 Power indicator 5 USB 3 0 connector 2 6 Microphone connector 7 Headphone connector 8 USB 3 0 connector 1 9 Card reader optional Chapter 1 Product overview 9 ...

Page 22: ... connector 4 HDMI connector optional 5 PS 2 keyboard and mouse connectors optional 6 DisplayPort connector 7 USB 3 0 connectors 2 8 USB 2 0 connectors 4 9 Microphone connector 10 Audio line out connector 11 Audio line in connector 12 PCI Express x16 graphics card slot 13 PCI Express x1 card slots 2 14 PCI card slot 15 Ethernet connector 16 Security lock slot 17 Padlock loop Notes If your computer ...

Page 23: ...formance monitor a direct drive monitor or other audio or video devices that use an HDMI connector Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software PS 2 keyboard connector optional Used to attach a keyboard that uses a PS 2 keyboard connector PS 2 mouse connector optional Used to attach a mouse a trackball or ...

Page 24: ...ons 1 Heat sink and fan assembly 2 Power supply assembly 3 Microprocessor 4 Memory modules 5 Optical drive 6 Front audio and USB assembly 7 Front bezel 8 Card reader optional 9 System fan 10 Hard disk drive 11 PCI card optional 12 Heat sink fan duct Locating parts on the system board Locating parts on the system board on page 12 shows the locations of the parts on the system board 12 ThinkCentre E...

Page 25: ...g USB 3 0 ports 1 and 2 on the front bezel 14 SATA 3 0 connectors 15 Power fan connector 16 Front panel connector for connecting LED indicators and power switch 17 Front USB 2 0 connector for connecting additional USB 2 0 devices 18 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 19 Serial COM2 connector 20 Internal speaker connector 21 Front audio connector 22 PCI card slot 23 ...

Page 26: ...d Refer to the appropriate section in Installing or replacing hardware on page 39 for instructions on how to install or replace internal drives for your computer Locating internal drives on page 14 shows the locations of the drive bays Figure 5 Drive bay locations 1 Bay 1 Secondary solid state drive bay with a solid state drive or a hybrid drive installed in some models 2 Bay 2 Optical drive bay w...

Page 27: ...act Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label Machine Type XXXX Model Number XXX Figure 6 Machine type and model label Chapter 1 Product overview 15 ...

Page 28: ...16 ThinkCentre E93 User Guide ...

Page 29: ...stem to help you get the most of your computer To access the Windows Help and Support information system do one of the following On the Windows 7 operating system click Start Help and Support On the Windows 8 or Windows 8 1 operating system move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings Help Additionally the Windows 8 1 operating s...

Page 30: ...to the Start screen Using a pointing device Move the pointer to the extreme bottom left corner of the screen until a small representation of the Start screen is displayed then click the representation Using a touch screen Do one of the following Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the repres...

Page 31: ...con Using a touch screen Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the Windows screen control icon at the bottom Note The Windows screen control icon is displayed only if you have at least one active workspace in the background of the system From the desktop or any other workspace that is opened f...

Page 32: ...cessed workspace application PC settings or desktop do one of the following Using a pointing device Move the pointer to the extreme top left corner of the screen until the Windows screen control icon is displayed then click the icon Using a touch screen Swipe in from the left edge of the screen For information about using other features of the Windows 8 1 operating system open the Help Tips applic...

Page 33: ...the Windows 8 or Windows 8 1 operating system press the Windows key to switch between the current workspace and the Start screen The style of the Windows logo varies depending on the keyboard type The context menu key is located next to the Ctrl key on the right side of the Spacebar Pressing the context menu key opens the context menu for the active program icon or object Note You can use the mous...

Page 34: ...er Each audio solution provides at least three audio connectors audio line in connector audio line out connector and Microphone connector On some models a fourth connector is provided for the attachment of unpowered stereo speakers speakers that do not require an ac power source The audio adapter provides you with the ability to record and play back sound and music as well as to enjoy sound with m...

Page 35: ...re and Sound On the Windows 8 or Windows 8 1 operating system open Control Panel and click Hardware and Sound Note For detailed information on how to open Control Panel on Windows 8 and Windows 8 1 see Accessing Control Panel on the Windows 8 or Windows 8 1 operating system on page 20 2 In the Sound section click Adjust system volume 3 Move the sliders up or down to raise or lower the volume of yo...

Page 36: ...nto place 3 Press the Eject Load button again or gently push the tray forward to close the tray The CD or DVD player program starts automatically For additional information refer to the CD or DVD player program help system To remove a CD or DVD from the DVD drive do the following 1 With the computer on press the Eject Load button When the tray slides out automatically carefully remove the disc 2 C...

Page 37: ...en On the Windows 8 1 operating system run the Power2Go program by doing the following 1 On the start screen click the arrow icon in the bottom left corner to go to the Apps screen Then type Power2Go in the search box in the top right corner of the screen 2 Click Power2Go in the search result to open the program 3 Follow the instructions on the screen You also can use Windows Media Player to recor...

Page 38: ...26 ThinkCentre E93 User Guide ...

Page 39: ...u arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the se...

Page 40: ... lengths The location of electrical outlets the length of power cords and cables that connect to the monitor printer and other devices might determine the final placement of your computer When arranging your workspace Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet Keep power cords and cables neatly routed away from walkways and other ...

Page 41: ...more information about how to use and configure Narrator see the Windows Help and Support information system Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents For additional information about screen readers see the following Using PDFs with screen readers http www adobe com accessibi...

Page 42: ...about how to use and configure Magnifier see the Windows Help and Support information system Note For touch screen computer models you also can zoom in and zoom out by using touch gestures instead of the keyboard See Zoom on page 30 Zoom You can use the zoom feature to enlarge or reduce the size of text pictures maps or other objects From the keyboard Zoom in Press the Windows logo key the plus si...

Page 43: ...een Keyboard do the following For Windows 7 Click the Start button Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard For Windows 8 or Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type On Screen Keyboard into the search field In the list of results click On Screen Keyb...

Page 44: ... addition some locations offer extended privileges and services to registered users To register your computer with Lenovo do one of the following Go to http www lenovo com register and follow the instructions on the screen to register your computer Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 7 The preinstalled Lenovo Prod...

Page 45: ... turn on the computer an error message will be displayed To bypass the error message and log in to the operating system do the following 1 Properly install or close your computer cover See Completing the parts replacement on page 84 2 Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program The error message will not be displayed again Ability to enable...

Page 46: ...elps prevent unauthorized people from gaining access to the inside of your computer Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed Figure 7 Installing a padlock 34 ThinkCentre E93 User Guide ...

Page 47: ...t the rear of your computer and is operated with a key or combination depending on the type selected The cable lock also locks the buttons used to open the computer cover This is the same type of lock used with many notebook computers You can order such a cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 8 Kensington style cable lock Chapter 4 Securi...

Page 48: ...il it snaps into position Figure 9 Installing a cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of pa...

Page 49: ...erprint authentication for accessing the BIOS Erase Fingerprint Data clears the fingerprint data stored in a fingerprint reader To configure the fingerprint reader do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 95 2 From the Setup Utility program main menu select Security Fingerprint Setup and press Enter The Fingerprint Setup window opens 3 Selec...

Page 50: ...0 days you must renew the license to continue receiving the antivirus software updates Note Virus definition files must be kept up to date to guard against new viruses For more information about how to use your antivirus software refer to the help system of your antivirus software 38 ThinkCentre E93 User Guide ...

Page 51: ...t setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer a...

Page 52: ...nd any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 9 and Locating connectors on the rear of your computer on page 10 3 Remove any locking device that secures the computer cover such as a padlock or a Kensington style cable lock See Locking the computer cover on page 34 and Attaching a Kensington style cable l...

Page 53: ...rd to remove it from the computer Carefully lay the front bezel aside without disconnecting the power switch and light emitting diode LED assembly cable Figure 11 Removing the front bezel 4 To reinstall the front bezel align the other three plastic tabs on the bottom of the front bezel with the corresponding holes in the chassis then pivot the front bezel inward until it snaps into position Figure...

Page 54: ...ing 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 40 3 Remove the front bezel See Removing and reinstalling the front bezel on page 40 4 Pivot the drive bay assembly upward to...

Page 55: ...a maximum of 32 GB The following table provides information about the memory module installation rules that you should consider when installing or removing a memory module The X mark indicates the memory slot s into which the memory module s should be installed in different situations The numbers 1 2 3 and 4 indicate the installation sequence To locate the memory module slots see Locating parts on...

Page 56: ...ove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI card on page 45 6 Depending on whether you are installing or replacing a memory module do one of the following If you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 15 Removing a memory module If you are installin...

Page 57: ...fore reading and understanding the Important safety information on page v This section provides instructions on how to install or replace a PCI card Your computer has one standard PCI card slot two PCI Express x1 card slots and one PCI Express x16 graphics card slot To install or replace a PCI card do the following 1 Remove all media from the drives and turn off all attached devices and the comput...

Page 58: ...s a The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot b If the card is held in place by a retaining latch press the card retaining latch 1 as shown to disengage the latch Grasp the card and gently pull it out of the slot 4 Remove the new PCI card from its static protective package 46 ThinkCentre E93 Us...

Page 59: ...y repair before reading and understanding the Important safety information on page v Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel connector assignments configuration A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however...

Page 60: ...ss x 16 graphics card reinstall the PCI Express x 16 graphics card See Installing or replacing a PCI card on page 45 9 Reinstall the heat sink fan duct See Replacing the heat sink and fan assembly on page 61 10 Reinstall the computer cover and connect the cables See Completing the parts replacement on page 84 Note When the computer is turned on for the first time after replacing the battery an err...

Page 61: ... 40 3 Remove the front bezel See Removing and reinstalling the front bezel on page 40 4 Note the location of the four screws 1 that secure the hard disk drive Then pivot the drive bay assembly upward Figure 22 Pivoting the drive bay assembly 5 Hold the hard disk drive and remove the four screws that secure the hard disk drive Then remove the hard disk drive from the drive bay assembly Figure 23 Re...

Page 62: ... disk drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 84 Replacing the solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how t...

Page 63: ...rd disk drive on page 48 To replace the solid state drive in the storage converter do the following 1 Remove the four screws that secure the solid state drive to the storage converter Then remove the drive from the converter as shown Figure 25 Removing the solid state drive from the storage converter 2 Take the new solid state drive out of the static protective package Chapter 5 Installing or repl...

Page 64: ...ttom of the optical drive bay do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 40 3 Remove the front bezel See Removing and reinstalling the front bezel on page ...

Page 65: ...re 27 Removing the solid state drive bracket 7 Remove the four screws that secure the solid state drive to the bracket Then slide the drive as shown to remove it from the bracket Figure 28 Removing the solid state drive from the bracket 8 Take the new solid state drive out of the static protective package Chapter 5 Installing or replacing hardware 53 ...

Page 66: ... Then install the four screws to secure the new solid state drive to the bracket Figure 29 Installing the solid state drive into the bracket 10 Carefully slide the solid state drive bracket downward until it is secured by the three retaining clips 1 on the bottom of the optical drive bay Figure 30 Installing the solid state drive bracket 54 ThinkCentre E93 User Guide ...

Page 67: ...drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the optical drive Note The optical drive is only available in some models To replace the optical drive do the following 1 Remove all media from the drives and turn off all attached devices and the computer T...

Page 68: ...at secure the optical drive Figure 32 Removing the screws that secure the optical drive 7 Press the drive bay assembly clip 1 inward and pivot the drive bay assembly downward as shown Figure 33 Lowering the drive bay assembly 56 ThinkCentre E93 User Guide ...

Page 69: ...he front of the computer Figure 34 Removing the optical drive 9 Slide the new optical drive into the optical drive bay from the front of the computer Figure 35 Installing a new optical drive Chapter 5 Installing or replacing hardware 57 ...

Page 70: ...cement go to Completing the parts replacement on page 84 Replacing the slim card reader Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the slim card reader Note The slim card reader is only available in some models To replace the slim card reader do the follow...

Page 71: ...rews that secure the card reader to the bracket Then slide the card reader as shown to remove it from the bracket Note Touch only the edges of the card reader Do not touch the circuit board of it Figure 38 Removing the slim card reader from the bracket 7 Take the new card reader out of the static protective package by its sides Chapter 5 Installing or replacing hardware 59 ...

Page 72: ...hassis 10 Install the bracket into the chassis so that the hole in the bracket is aligned with the corresponding hole in the chassis Then Install the screw to secure the card reader bracket to the chassis Figure 40 Installing the slim card reader bracket 11 Connect the cable of the new slim card reader to the system board See Locating parts on the system board on page 12 What to do next To work wi...

Page 73: ...rn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 40 3 Remove the front bezel See Removing and reinstalling the front bezel on page 40 4 Pivot the drive bay assembly upward Then pivot the two plastic retaining clips outw...

Page 74: ...t sink and fan assembly do not touch the thermal grease on the bottom of the heat sink and fan assembly 8 Place the new heat sink and fan assembly on the system board so that the four screws are aligned with the corresponding holes in the system board Note Position the new heat sink and fan assembly so that the heat sink and fan assembly cable is toward the microprocessor fan connector on the syst...

Page 75: ...il it snaps into position Figure 43 Installing the heat sink fan duct What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 84 Chapter 5 Installing or replacing hardware 63 ...

Page 76: ... safety information on page v This section provides instructions on how to replace the power supply assembly Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification To replace the power supply assembly do the following 1 Remove all media from the drives a...

Page 77: ...er supply assembly cables from all drives and from the 14 pin power connector and 4 pin power connector on the system board See Locating parts on the system board on page 12 Note You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis Make sure that you note the cable routing before disconnecting the cables Chapter 5 Insta...

Page 78: ...y assembly Press the power supply clip 1 downward to release the power supply assembly and then slide the power supply assembly to the front of the computer Lift the power supply assembly out of the computer Figure 45 Removing the power supply assembly 66 ThinkCentre E93 User Guide ...

Page 79: ...ly assembly with the corresponding holes in the rear of the chassis Then install the three screws to secure the new power supply assembly in place Note Use only screws provided by Lenovo Figure 46 Installing the power supply assembly 9 Connect the new power supply assembly cables to all drives and the system board See Locating parts on the system board on page 12 Chapter 5 Installing or replacing ...

Page 80: ...you open the computer cover turn off the computer and wait several minutes until the computer is cool Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the microprocessor To replace the microprocessor do the following 1 Remove all media from the drives and turn o...

Page 81: ...embly on its side so that the thermal grease on the bottom of it does not get in contact with anything 6 Lift the small handle 1 and open the retainer 2 to access the microprocessor 3 Figure 48 Accessing the microprocessor 7 Lift the microprocessor straight up and out of the microprocessor socket Figure 49 Removing the microprocessor Notes a Your microprocessor and socket might look different from...

Page 82: ...or retainer is fully open 9 Remove the protective cover that protects the gold contacts of the new microprocessor 10 Hold the new microprocessor by its sides and align the small triangle on one corner of the new microprocessor with the corresponding small triangle on one corner of the microprocessor socket 11 Lower the new microprocessor straight down into the microprocessor socket on the system b...

Page 83: ...e the computer cover See Removing the computer cover on page 40 3 Remove the front bezel See Removing and reinstalling the front bezel on page 40 4 Pivot the drive bay assembly upward See Accessing the system board components and drives on page 42 5 Disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 12 Note Make sure you note the...

Page 84: ...ce the system fan To replace the system fan do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 40 3 Remove the front bezel See Removing and reinstalling the front ...

Page 85: ...r mounts Remove the system fan by cutting the four rubber mounts 1 and lifting the system fan out of the chassis Note The new system fan will have four new rubber mounts attached Figure 52 Removing the system fan Chapter 5 Installing or replacing hardware 73 ...

Page 86: ...nd fan assembly on page 61 12 Reinstall the hard disk drive See Replacing the hard disk drive on page 48 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 84 Replacing the Wi Fi units Attention Do not open your computer or attempt any repair before reading and understanding...

Page 87: ...cted to the computer 2 Remove the computer cover See Removing the computer cover on page 40 3 If your computer comes with a Wi Fi card module that supports the Bluetooth function disconnect the Bluetooth cable from the Wi Fi adapter card Figure 54 Disconnecting the Bluetooth cable Note The Bluetooth cable connects the Bluetooth connector on the Wi Fi adapter card to the front USB connector on the ...

Page 88: ...essary alternate moving each side of the card a small amount until it is removed from the card slot Removing the Wi Fi card module To remove the Wi Fi card module do the following 1 Remove the Wi Fi adapter card from the computer and then disconnect the front and rear Wi Fi antenna cables from the Wi Fi card module Figure 56 Removing the Wi Fi antenna cables 76 ThinkCentre E93 User Guide ...

Page 89: ...the screws that secure the Wi Fi card module 3 Pull the Wi Fi card module out of the mini PCI Express slot to remove it from the Wi Fi adapter card Figure 58 Removing the Wi Fi card module Installing the Wi Fi units To install the Wi Fi units do the following Chapter 5 Installing or replacing hardware 77 ...

Page 90: ...all the two screws to secure the Wi Fi card module to the Wi Fi adapter card Figure 59 Installing the Wi Fi card module 2 Connect the front antenna cable and rear antenna cable to the Wi Fi card module Figure 60 Connecting the Wi Fi antenna cables 78 ThinkCentre E93 User Guide ...

Page 91: ...Completing the parts replacement on page 84 Installing or removing the rear Wi Fi antenna Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or remove the rear Wi Fi antenna Installing the rear Wi Fi antenna To install the rear Wi Fi antenna do the following 1 Rem...

Page 92: ...rear Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 40 3 Straighten the rear Wi Fi antenna so that it can be more easily twisted 4 Hold the thick...

Page 93: ...t Wi Fi antenna Installing the front Wi Fi antenna To install the front Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 40 3 Remove the front beze...

Page 94: ...eting the parts replacement on page 84 Removing the front Wi Fi antenna To remove the front Wi Fi antenna do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 40 3 R...

Page 95: ...ompleting the parts replacement on page 84 Replacing the keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the keyboard or mouse To replace the keyboard or mouse do the following 1 Disconnect the old keyboard cable or mouse cable from the comput...

Page 96: ...pending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 7 Using the Setup Utility program on page 95 To reinstall the computer cover and reconnect cables to your computer do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside your comput...

Page 97: ...ngton style cable lock on page 35 8 Reconnect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 10 9 To update your configuration refer to Chapter 7 Using the Setup Utility program on page 95 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with t...

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Page 99: ... screen c When the installation process completes the Enhanced Backup and Restore icon is activated 2 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be used only for the following purposes Restore...

Page 100: ...ect boot device window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 92 Performing backup and r...

Page 101: ...es you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device o...

Page 102: ...s Creating a rescue medium This section provides instructions on how to create a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recove...

Page 103: ... Reinstalling preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following 1...

Page 104: ...s you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer For more information about reinstalling device drivers that came with your computer see Reinstalling preinstalled applications and device drivers on page 91 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or...

Page 105: ... affecting your files section click Get started Resetting your computer to the factory default settings You can reset your computer to the factory default settings Resetting the computer will reinstall the operating system and reinstall all the programs and settings that came with your computer Attention If you reset your computer all your personal files and settings will be deleted To avoid data ...

Page 106: ...stem if Windows 8 or Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 or Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts au...

Page 107: ...nd exit the Setup Utility program Press Enter when prompted to confirm the exit The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 Start...

Page 108: ...nfiguration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password ...

Page 109: ...computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 through step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 84 Enabling or disabling a device This sec...

Page 110: ...tartup Sequence the Automatic Startup Sequence and the Error Startup Sequence Read the information displayed on the right side of the screen 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 100 Enabling ErP LPS compliance mode Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For more information go to http www...

Page 111: ...n adjust the acoustic and thermal performance of your computer through the ICE Performance Mode menu Two choices are available Better Acoustic Performance default setting Better Thermal Performance By enabling Better Acoustic Performance your computer will run with less noise at a normal thermal level By enabling Better Thermal Performance your computer will run at a better thermal level with norm...

Page 112: ...rmal level By enabling Better Thermal Performance your computer will run at a better thermal level with normal acoustic performance To switch between better acoustic performance and better thermal performance do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 95 2 From the Setup Utility program main menu select Power 3 Select Smart Performance Choice ...

Page 113: ...ilable in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image know...

Page 114: ...urn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 40 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 12 4 Remove any cables that impede access to the Clear CMOS...

Page 115: ... you need the device driver 4 In the filtered list download and install the appropriate device driver Attention Do not download the latest device drivers from the Windows Update Web site The device drivers provided on the Windows Update Web site have not been tested by Lenovo and using them might cause unexpected problems Obtain the latest device drivers from Lenovo Updating your operating system ...

Page 116: ...es critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you To open the System Update program see Accessing Lenovo programs on the Windows 7 operating system on page 5 or Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system on page 6 If the System Update program is not currently installed on your ...

Page 117: ...on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris...

Page 118: ...and any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place Create Product Recovery discs See Creating and using recovery media on page 87 for more information about using Product Recovery discs to restore the hard disk drive to the factory ...

Page 119: ...ter make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected...

Page 120: ...older configuration settings do not solve the problem or have adverse effects To restore a captured configuration do the following For Windows 7 Click Start Control Panel System and Security System System Protection System Restore For Windows 8 or Windows 8 1 Open Control Panel and then click System and Security System System Protection System Restore Note For detailed information on how to open C...

Page 121: ...ems on page 123 USB problems on page 124 Audio problems Select your symptom from the following list No audio in Windows on page 109 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 110 Sound comes from one external speaker only on page 110 No audio in DOS applications or games on page 110 No audio in Windows Symptom No audio in Windows Act...

Page 122: ...er only Actions Ensure that the speaker cable is inserted completely into the connector on the computer Make sure the cable that attaches the left speaker to the right speaker is securely connected Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you mig...

Page 123: ...sc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Act...

Page 124: ...ovie Actions Check the volume control settings on your computer and on your speakers Make sure that the disc surface is clean and not scratched Check all cable connections to and from the speakers Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 11 Getting...

Page 125: ...following list All or some keys on the keyboard do not work on page 113 The mouse or pointing device does not work on page 114 The pointer on the screen does not move smoothly with the mouse on page 114 The fingerprint reader does not work on page 114 The wireless keyboard does not work on page 114 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Ac...

Page 126: ...bling or disabling a device on page 97 If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 11 Getting information help and service on page 125 The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer ...

Page 127: ...screen Action Have the computer serviced For details see Chapter 11 Getting information help and service on page 125 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the pow...

Page 128: ...l Hardware and Sound Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate On the Windows 8 or Windows 8 1 operating system open Control Panel and click Hardware and Sound Adjust screen resolution Advanced Settings Then click the Monitor tab and select a new refresh rate Note For detailed information on how to open Control Panel on Windows 8 and Window...

Page 129: ...et connector of your computer and the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable The cable is installed properly You are using the correct device driver On the Windows 7 operating system do the following 1 Click Start Control Pan...

Page 130: ...to the Solution description for the procedure to make sure that the correct device driver is installed The Wake on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Actions Make sure that WOL is enabled in the BIOS Setup Utility program If it is check with your LAN administrator for the necessary settings If your computer is a Gigabit Ethernet model and you use a speed ...

Page 131: ...n Control Panel Note For detailed information on how to open Control Panel on Windows 8 and Windows 8 1 see Accessing Control Panel on the Windows 8 or Windows 8 1 operating system on page 20 3 Click Hardware and Sound Sound 4 Select the Playback tab 5 If you are using the Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using the AV profile select Ster...

Page 132: ... that the option and any required device drivers are installed correctly If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Chapter 11 Getting information help and service on page 125 Performance and lockup problems Poor performance and lockup problems can be a result of any of the following Insufficient free hard disk drive spac...

Page 133: ...indows 8 1 operating system open File Explorer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup 4 Click Clean up system files 5 Click the More Options tab 6 In the Programs and Features area click the Clean up button 7 A list of installed programs is displayed Select the program that you want to remove Click Uninstall Change or Uninstall Clean out your Inbox Sent Ite...

Page 134: ...roblems Symptom The printer does not work Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that came with the printer are corre...

Page 135: ... not work as expected Symptom Software does not work as expected Actions Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible from a menu or button in the program and frequently from the F1 key If you...

Page 136: ...r make sure paper is loaded correctly Make sure any device drivers or other software supplied with the USB device is correctly installed Refer to the documentation for the USB device Reset the device by detaching and reattaching the USB connector If these actions do not correct the problem run the Lenovo Solution Center program to test the USB connector If the USB device came with its own diagnost...

Page 137: ...t or bottom right corner of the screen to display the charms Then click Settings Help Safety and Warranty The Safety Warranty and Setup Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site The Lenovo Web site http www lenovo com provides up to date information and ser...

Page 138: ...al information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining...

Page 139: ... procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might appl...

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Page 141: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 142: ...re logo ThinkCentre ThinkVantage Microsoft Windows and Windows Media are trademarks of the Microsoft group of companies Linux is a registered trademark of Linus Torvalds DisplayPort is a trademark of the Video Electronics Standards Association Other company product or service names may be trademarks or service marks of others 130 ThinkCentre E93 User Guide ...

Page 143: ...is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio...

Page 144: ...ieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes üb...

Page 145: ...ndiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada Additional regulatory information For additional regulatory information refer to the Regulatory Notice shipped with your computer Depending on the configuration of your computer and the coun...

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Page 147: ...and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is th...

Page 148: ... a lithium battery must comply with local ordinances and regulations Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum mas enviados à pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no...

Page 149: ...o indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the ...

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Page 151: ...ardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic ...

Page 152: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 140 ThinkCentre E93 User Guide ...

Page 153: ...Appendix E China Energy Label Copyright Lenovo 2013 2014 141 ...

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Page 155: ...ced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when you...

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Page 157: ...ivers 85 devices handling static sensitive 39 diagnostics program using 126 diagnostics troubleshooting 107 DisplayPort connector 11 documentation using 126 drivers device 85 drives bays 14 specifications 14 E environment operating 4 Ethernet 2 Ethernet connector 11 exiting Setup Utility 100 expansion 3 external options installing 39 F failure recovering from POST BIOS 102 features 1 flashing the ...

Page 158: ...g system 101 purchasing additional services 127 R rear connectors 10 rear Wi Fi antenna installing removing 79 recovering from a POST BIOS update failure 102 software 87 recovery boot block 102 operations backup and 88 problems solving 92 recovery media creating and using 87 removing computer cover 40 replacing battery 47 hard disk drive 48 heat sink and fan assembly 61 microprocessor 68 slim card...

Page 159: ...p device 98 the BIOS updating flashing 101 102 trademarks 130 troubleshooting basic 107 troubleshooting diagnostics 107 U updating flashing the BIOS 101 system programs 101 updating flashing the BIOS 102 USB connector 11 using a rescue medium creating and 90 diagnostic program 126 documentation 126 other services 127 passwords 95 Setup Utility 95 V VGA monitor connector 11 video subsystem 1 viewin...

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