Contents
About this documentation . . . . . . . . iii
Chapter 1. Meet your computer . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Rear . . . . . . . . . . . . . . . . . . . . 3
Features and specifications . . . . . . . . . . . 4
Statement on USB transfer rate . . . . . . . . 4
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . . 5
Windows account . . . . . . . . . . . . . 5
Windows user interface . . . . . . . . . . . 6
Connect to networks . . . . . . . . . . . . . . 7
Use Lenovo Vantage . . . . . . . . . . . . . . 7
Use multimedia . . . . . . . . . . . . . . . . 8
Use audio . . . . . . . . . . . . . . . . 8
Chapter 3. Explore your computer . . . 9
Manage power . . . . . . . . . . . . . . . . 9
Set power button behaviors . . . . . . . . . 9
Set the power plan . . . . . . . . . . . . . 9
Transfer data . . . . . . . . . . . . . . . . . 9
Connect to a Bluetooth-enabled device. . . . . 9
Use the optical drive (for selected models)
Use a media card (for selected models) . . . . 10
Purchase accessories . . . . . . . . . . . . 11
Chapter 4. Troubleshooting,
diagnostics, and recovery . . . . . . . 13
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 13
Troubleshooting
. . . . . . . . . . . . . . 13
Startup problems . . . . . . . . . . . . 14
Audio problems . . . . . . . . . . . . . 15
Network problems . . . . . . . . . . . . 15
Performance problems . . . . . . . . . . 18
Storage drive problems . . . . . . . . . . 19
CD or DVD problems . . . . . . . . . . . 19
Serial connector problems . . . . . . . . . 20
Software problems . . . . . . . . . . . . 20
Recovery . . . . . . . . . . . . . . . . . 20
Restore system files and settings to an earlier
point . . . . . . . . . . . . . . . . . 21
Restore your files from a backup . . . . . . 21
Reset your computer . . . . . . . . . . . 21
Use advanced options . . . . . . . . . . 21
Windows automatic recovery. . . . . . . . 21
Create and use a recovery USB device . . . . 21
Update the device driver
Chapter 5. CRU replacement . . . . . 23
What are CRUs . . . . . . . . . . . . . . . 23
Replace a CRU . . . . . . . . . . . . . . . 24
Power cord . . . . . . . . . . . . . . . 24
Computer cover . . . . . . . . . . . . . 25
Front bezel . . . . . . . . . . . . . . . 26
Storage drive . . . . . . . . . . . . . . 28
Storage drive bracket . . . . . . . . . . . 30
M.2 solid-state drive . . . . . . . . . . . 32
Power supply assembly . . . . . . . . . . 34
Coin-cell battery . . . . . . . . . . . . . 35
Optical drive . . . . . . . . . . . . . . 38
Heat sink assembly
PCI-Express card . . . . . . . . . . . . 40
Memory module . . . . . . . . . . . . . 41
Chapter 6. Help and support . . . . . 45
Self-help resources . . . . . . . . . . . . . 45
Call Lenovo . . . . . . . . . . . . . . . . 46
Lenovo Customer Support Center . . . . . . 46
Purchase additional services. . . . . . . . . . 47
Appendix A. Important safety
information . . . . . . . . . . . . . . . 49
Appendix B. Accessibility and
ergonomic information . . . . . . . . 63
Appendix C. Compliance
information . . . . . . . . . . . . . . . 67
Appendix D. Notices and
trademarks . . . . . . . . . . . . . . . 77
© Copyright Lenovo 2020
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