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KVM switch problems

1.  Make sure that the KVM switch is supported by your server.
2.  Make sure that the KVM switch is powered on correctly.
3.  If the keyboard, mouse or monitor can be operated normally with direct connection to the server, then

replace the KVM switch.

USB-device does not work

1. Make sure that:

• The correct USB device driver is installed.
• The operating system supports USB devices.

2. Make sure that the USB configuration options are set correctly in system setup.

Restart the server and press F1 to display the Lenovo XClarity Provisioning Manager V3 system setup
interface. Then, click

System Settings

➙

Devices and I/O Ports

➙

USB Configuration

.

3. If you are using a USB hub, disconnect the USB device from the hub and connect it directly to the

server.

Optional-device problems

Use this information to solve problems related to optional devices.

•  “External USB device is not recognized” on page 419
•  “PCIe adapter is not recognized or is not functioning” on page 419
•  “A Lenovo optional device that worked previously does not work now” on page 420
•  “A Lenovo optional device that was just installed does not work.” on page 420
•  “A Lenovo optional device that worked previously does not work now” on page 420

External USB device is not recognized

Complete the following steps until the problem is resolved:

1. Update the UEFI firmware to the latest version.
2. Make sure that the proper drivers are installed on the compute node. See the product documentation for

the USB device for information about device drivers.

3. Use the Setup utility to make sure that the device is configured correctly.
4. If the USB device is plugged into a hub or the console breakout cable, unplug the device and plug it

directly into the USB port on the front of the compute node.

PCIe adapter is not recognized or is not functioning

Complete the following steps until the problem is resolved:

1.  Update the UEFI firmware to the latest version.
2.  Check the event log and resolve any issues related to the device.
3.  Validate that the device is supported for the server (see

https://static.lenovo.com/us/en/serverproven/

). Make sure that the firmware level on the device is at the latest supported level and update

the firmware if applicable.

4.  Make sure that the adapter is installed in a correct slot.
5.  Make sure that the proper device drivers are installed for the device.
6.  Resolve any resource conflicts if running legacy mode (UEFI). Check legacy ROM boot orders and

modify the UEFI setting for MM config base.

Problem determination

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Summary of Contents for 7D2V

Page 1: ...ThinkSystem SR665 Maintenance Manual Machine Types 7D2V and 7D2W ...

Page 2: ...n addition ensure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at http datacentersupport lenovo com warrantylookup First Edition June 2020 Copyright Lenovo 2019 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to ...

Page 3: ... SATA 8NVMe 99 24 x 2 5 inch front drive bays SAS SATA 103 24 x 2 5 inch front drive bays NVMe 111 8 x 3 5 inch front drive bays SAS SATA 115 12 x 3 5 inch front drive bays SAS SATA 117 12 x 3 5 inch front drive bays AnyBay 124 Chapter 4 Hardware replacement procedures 129 Installation Guidelines 129 System reliability guidelines 130 Working inside the server with the power on 130 Handling static ...

Page 4: ...t 287 Remove a super capacitor module from the air baffle 291 Install a super capacitor module on the air baffle 293 Remove a super capacitor module from the middle 2 5 inch drive cage 295 Install a super capacitor module on the middle 2 5 inch drive cage 297 Remove a super capacitor from the chassis 300 Install a super capacitor on the chassis 303 Rearwall bracket replacement 306 Remove an A1 rea...

Page 5: ...blems 417 Optional device problems 419 Serial device problems 422 Intermittent problems 424 Power problems 427 Network problems 428 Observable problems 429 Software problems 433 Appendix A Hardware disassembling for recycle 436 Disassembling the system board for recycle 436 Appendix B Getting help and technical assistance 440 Before you call 440 Collecting service data 441 Contacting Support 441 A...

Page 6: ...iv ThinkSystem SR665 Maintenance Manual ...

Page 7: ...veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de in...

Page 8: ...by the use of a tool lock and key or other means of security and is controlled by the authority responsible for the location Important Electrical grounding of the server is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Use the following checklist to verify that there are no potentially unsafe conditions...

Page 9: ...o the safety of any non Lenovo alterations 4 Check inside the server for any obvious unsafe conditions such as metal filings contamination water or other liquid or signs of fire or smoke damage 5 Check for worn frayed or pinched cables 6 Make sure that the power supply cover fasteners screws or rivets have not been removed or tampered with Copyright Lenovo 2019 vii ...

Page 10: ...viii ThinkSystem SR665 Maintenance Manual ...

Page 11: ...e it possible for you to customize the system hardware to meet your needs today and provide flexible expansion capabilities for the future The server comes with a limited warranty For details about the warranty see https support lenovo com us en solutions ht503310 For details about your specific warranty see http datacentersupport lenovo com warrantylookup Identifying your server When you contact ...

Page 12: ... access label Quick response code The system service label which is on the top cover provides a quick response QR code for mobile access to service information Scan the QR code with a mobile device and a QR code reader application to get quick access to the Lenovo Service Web site for this server The Lenovo Service Information Web site provides additional information for parts installation and rep...

Page 13: ...4094 SP3 socket Scalable up to 128 cores Thermal Design Power TDP up to 280 watts For technical rules about processors see Technical rules for processor and heat sink on page 135 For a list of supported processors see https static lenovo com us en serverproven index shtml Memory Slots 32 memory module slots Supported memory module type TruDDR4 3200 dual rank 16 GB 32 GB 64 GB RDIMM TruDDR4 3200 du...

Page 14: ...eight PCIe x16 full height Note E is short for empty It means the slot in the three slot riser card is unavailable Your server supports up to one slot for OCP 3 0 Ethernet adapter For technical rules for PCIe slots see Rear view on page 33 and Technical rules for PCIe slots on page 144 Graphics processing unit GPU Your server supports the following GPUs Low profile half length double wide NVIDIA T...

Page 15: ...3 430 16e SAS SATA 12Gb SFF HBA adapter Gen3 440 16e SAS SATA 12Gb SFF HBA adapter Gen4 440 16i SAS SATA 12Gb Internal CFF HBA adapter Gen4 Support the following RAID expander adapter 36i 12Gb Internal CFF RAID Expander Notes SFF Standard Form Factor This type of RAID HBA adapter is installed in the PCIe slots on the rear of the server CFF Custom Form Factor This type of RAID HBA adapter is instal...

Page 16: ...Platinum CAUTION 240 V dc input input range 180 300 V dc is supported in Chinese Mainland ONLY Power supply with 240 V dc input cannot support hot plugging power cord function Before removing the power supply with dc input please turn off server or disconnect dc power sources at the breaker panel or by turning off the power source Then remove the power cord Minimal configuration for debugging One ...

Page 17: ...and UEFI update the firmware for Lenovo XClarity Controller first Best practices related to updating firmware are available at the following location http lenovopress com LP0656 Important terminology In band update The installation or update is performed using a tool or application within an operating system that is executing on the server s core processor Out of band update The installation or up...

Page 18: ...stem firmware I O firmware and installed operating system driver updates Lenovo XClarity Essentials Bootable Media Creator Supports core system firmware and I O firmware updates You can update the Microsoft Windows operating system but device drivers are not included on the bootable image The latest firmware can be found at the following site https datacentersupport lenovo com products servers thi...

Page 19: ...rs The update can be performed within the host operating system of the server in band or remotely through the BMC of the server out of band Specific details about updating firmware using Lenovo XClarity Essentials OneCLI is available at http sysmgt lenovofiles com help topic toolsctr_cli_lenovo onecli_c_update html Lenovo XClarity Essentials UpdateXpress Lenovo XClarity Essentials UpdateXpress pro...

Page 20: ...LED on in any of the following ways You can press the power button The server can restart automatically after a power interruption The server can respond to remote power on requests sent to the Lenovo XClarity Controller For information about powering off the server see Turn off the server on page 10 Turn off the server The server remains in a standby state when it is connected to a power source a...

Page 21: ...ver models with 2 5 inch front drive bays Eight 2 5 inch front drive bays on page 12 Eight 2 5 inch front drive bays with LCD diagnostics panel on page 13 Sixteen 2 5 inch front drive bays on page 14 Sixteen 2 5 inch front drive bays with LCD diagnostics panel on page 15 Twenty four 2 5 inch front drive bays on page 16 Backplane less on page 17 Server models with 3 5 inch front drive bays Eight 3 ...

Page 22: ...nents on the front of the server Callout Callout 1 External diagnostics connector 2 VGA connector optional 3 Drive activity LED 4 Drive status LED 5 Drive bay fillers 2 6 Front I O assembly with diagnostics panel 7 Rack latch right 8 Pull out information tab 9 Drive bays 8 10 Rack latch left Note For more information about each component see Front components overview on page 21 12 ThinkSystem SR66...

Page 23: ... front of the server Callout Callout 1 External diagnostics connector 2 VGA connector optional 3 Drive activity LED 4 Drive status LED 5 Drive bay filler 6 Front I O assembly with LCD diagnostics panel 7 Rack latch right 8 Pull out information tab 9 Drive bays 8 10 Rack latch left Note For more information about each component see Front components overview on page 21 Chapter 2 Server components 13...

Page 24: ...dels Callout Callout 1 External diagnostics connector 2 VGA connector optional 3 Drive activity LED 4 Drive status LED 5 Drive bay filler 6 Front I O assembly with diagnostics panel 7 Rack latch right 8 Pull out information tab 9 Drive bays 16 10 Rack latch left Note For more information about each component see Front components overview on page 21 14 ThinkSystem SR665 Maintenance Manual ...

Page 25: ...ts on the front of the server Callout Callout 1 External diagnostics connector 2 VGA connector optional 3 Drive activity LED 4 Drive status LED 5 Front I O assembly with LCD diagnostics panel 6 Rack latch right 7 Pull out information tab 8 Drive bays 16 9 Rack latch left Note For more information about each component see Front components overview on page 21 Chapter 2 Server components 15 ...

Page 26: ...e front of server models Callout Callout 1 External diagnostics connector 2 VGA connector optional 3 Drive activity LED 4 Drive status LED 5 Front I O assembly with diagnostics panel 6 Rack latch right 7 Pull out information tab 8 Drive bays 24 9 Rack latch left Note For more information about each component see Front components overview on page 21 16 ThinkSystem SR665 Maintenance Manual ...

Page 27: ... Table 8 Components on the front of server models Callout Callout 1 External diagnostics connector 2 VGA connector optional 3 Drive bay fillers 3 4 Front I O assembly with diagnostics panel 5 Rack latch right 6 Pull out information tab 7 Rack latch left Note For more information about each component see Front components overview on page 21 Chapter 2 Server components 17 ...

Page 28: ...er models Callout Callout 1 External diagnostics connector 2 VGA connector optional 3 Drive activity LED 4 Drive status LED 5 Drive bay filler 6 Front I O assembly with diagnostics panel 7 Rack latch right 8 Pull out information tab 9 Drive bays 8 10 Rack latch left Note For more information about each component see Front components overview on page 21 18 ThinkSystem SR665 Maintenance Manual ...

Page 29: ...ront of server models Callout Callout 1 External diagnostics connector 2 VGA connector optional 3 Drive activity LED 4 Drive status LED 5 Front I O assembly with diagnostics panel 6 Rack latch right 7 Pull out information tab 8 Drive bays 12 9 Rack latch left Note For more information about each component see Front components overview on page 21 Chapter 2 Server components 19 ...

Page 30: ...able 11 Components on the front of server models Callout Callout 1 External diagnostics connector 2 VGA connector optional 3 Front I O assembly with diagnostics panel 4 Rack latch right 5 Pull out information tab 6 Drive bay fillers 12 7 Rack latch left Note For more information about each component see Front components overview on page 21 20 ThinkSystem SR665 Maintenance Manual ...

Page 31: ... 2 Drive activity LED left Solid green The drive is powered but not active Blinking green The drive is active External diagnostics connector The connector is for connecting an external diagnostics handset For more about its functions see LCD diagnostics panel handset on page 26 Front I O assembly with LCD diagnostics panel The assembly comes with an integrated LCD diagnostics panel that can be use...

Page 32: ... areas For more information refer to the Rack Installation Guide that comes with your rail kit USB 3 1 Gen 1 connectors The USB 3 1 Gen 1 connectors can be used to attach a USB compatible device such as a USB keyboard USB mouse or USB storage device VGA connector The VGA connectors on the front and rear of the server can be used to attach a high performance monitor a direct drive monitor or other ...

Page 33: ...rity Controller management Depending on the setting this connector supports USB 2 0 function XClarity Controller management function or both If the connector is set for USB 2 0 function you can attach a device that requires a USB 2 0 connection such as a keyboard a mouse or a USB storage device If the connector is set for XClarity Controller management function you can attach a mobile device insta...

Page 34: ...powered on standby state Fast blinking about four flashes per second Green The server is off but the XClarity Controller is initializing and the server is not ready to be powered on Off None There is no ac power applied to the server 4 Network activity LED When an OCP 3 0 Ethernet adapter is installed the network activity LED on the front I O assembly helps you identify the network connectivity an...

Page 35: ...our server If the system error LED is lit one or more LEDs elsewhere in the server might also be lit to direct you to the source of the error Status Color Description Action On Yellow An error has been detected on the server Causes might include but not limited to the following errors A fan failure A memory error A storage failure A PCIe device failure A power supply failure A CPU error A system b...

Page 36: ...ccess system information such as active errors system status firmware information network information and health information Where to find the LCD diagnostics panel Location Callout The LCD diagnostics panel is attached to the front of the server 1 The handle with which the panel can be pulled out and inserted into the rack Notes The panel can be inserted or pulled out regardless of the system sta...

Page 37: ...ttached to the top or side of the rack This is helpful and can free up both hands for certain service tasks 3 The external diagnostics connector on the front of the server that can be used to connect an external LCD diagnostics handset Note Pay attention to the following steps when unplugging the external handset Step 1 Press the plastic clip on the plug in the shown direction Step 2 Gently pull o...

Page 38: ...ew 1 LCD display 2 Scroll buttons up down left right Press the scroll buttons to locate and select system information 3 Select button Press the select button to select from the menu options 28 ThinkSystem SR665 Maintenance Manual ...

Page 39: ...Options flow diagram The LCD diagnostics panel handset shows various system information Navigate through the options with the scroll keys Chapter 2 Server components 29 ...

Page 40: ...e screen Active error quantity Note The Active Alerts menu displays only the quantity of active errors If no errors occur the Active Alerts menu will not be available during navigation 1 Active Alerts Details screen Error message ID Type Error Warning Information Occurrence time Possible sources of the error Active Alerts 1 Press to view alert details FQXSPPU009N Error 04 07 2020 02 37 39 PM CPU 1...

Page 41: ...ersion number Release date XCC Backup Active Build D8BT05I Version 1 00 Date 2019 12 30 XCC Network Information Sub Menu Example XCC hostname MAC address IPv4 Network Mask IPv4 DNS IPv6 Link Local IP Stateless IPv6 IP Static IPv6 IP Current IPv6 Gateway IPv6 DNS Note Only the MAC address that is currently in use is displayed extension or shared XCC Network Information XCC Hostname XCC xxxx SN MAC ...

Page 42: ...e Sessions Sub Menu Example Quantity of active sessions Active User Sessions 1 Actions Sub Menu Example Several quick actions supported for users Restore XCC to Defaults Force XCC Reset Request XCC Reset Clear CMOS Request Virtual Reseat Modify XCC Static IPv4 Address Net mask Gateway Modify System Name Generate Download FFDC Service Data Remove FPGA Test Image Request XCC Reset This will request ...

Page 43: ...ht PCIe slots on page 34 Server model with four 2 5 inch rear drive bays and six PCIe slots on page 35 Server model with eight 2 5 inch rear drive bays and four PCIe slots on page 36 Server model with two 3 5 inch rear drive bays and four PCIe slots on page 37 Server model with four 3 5 inch rear drive bays and two PCIe slots on page 38 Chapter 2 Server components 33 ...

Page 44: ... riser 2 assembly 7 PCIe slot 7 on riser 3 assembly 8 PCIe slot 8 on riser 3 assembly 9 Power supply 1 10 Power supply 2 optional 11 NMI button 12 USB 3 1 Gen 1 connector 13 VGA connector 14 USB 3 1 Gen 1 connectors 2 15 XClarity Controller Network connector 16 Ethernet connectors on OCP 3 0 Ethernet adapter optional two or four connectors may be available Note For more information about each comp...

Page 45: ...ot 5 on riser 2 assembly 6 PCIe slot 6 on riser 2 assembly 7 2 5 inch rear drive bays 4 8 Power supply 1 9 Power supply 2 optional 10 NMI button 11 USB 3 1 Gen 1 connector 12 VGA connector 13 USB 3 1 Gen 1 connectors 2 14 XClarity Controller Network connector 15 Ethernet connectors on OCP 3 0 Ethernet adapter optional two or four connectors may be available Note For more information about each com...

Page 46: ...6 on riser 2 assembly 5 2 5 inch rear drive bays 8 6 Power supply 1 7 Power supply 2 optional 8 NMI button 9 USB 3 1 Gen 1 connector 10 VGA connector 11 USB 3 1 Gen 1 connectors 2 12 XClarity Controller Network connector 13 Ethernet connectors on OCP 3 0 Ethernet adapter optional two or four connectors may be available Note For more information about each component see Rear components overview on ...

Page 47: ...lot 6 on riser 2 assembly 5 3 5 inch rear drive bays 2 6 Power supply 1 7 Power supply 2 optional 8 NMI button 9 USB 3 1 Gen 1 connector 10 VGA connector 11 USB 3 1 Gen 1 connectors 2 12 XClarity Controller Network connector 13 Ethernet connectors on OCP 3 0 Ethernet adapter optional two or four connectors may be available Note For more information about each component see Rear components overview...

Page 48: ...riser 2 assembly 4 Power supply 1 5 Power supply 2 optional 6 NMI button 7 USB 3 1 Gen 1 connector 8 VGA connector 9 USB 3 1 Gen 1 connectors 2 10 XClarity Controller Network connector 11 Ethernet connectors on OCP 3 0 Ethernet adapter optional two or four connectors may be available Note For more information about each component see Rear components overview on page 39 38 ThinkSystem SR665 Mainten...

Page 49: ...net connectors for network connections One of the Ethernet connectors on the OCP 3 0 Ethernet adapter can also function as a management connector using the shared management capacity If the shared management connector fails traffic can automatically switch over to another connector on the adapter Hot swap drives and drive bays The drive bays on the front and rear of your server are designed for ho...

Page 50: ...y without turning off the server On each power supply there are three status LEDs near the power cord connector For information about the LEDs see Rear view LEDs on page 41 USB 3 1 Gen 1 connectors The USB 3 1 Gen 1 connectors can be used to attach a USB compatible device such as a USB keyboard USB mouse or USB storage device VGA connector The VGA connectors on the front and rear of the server can...

Page 51: ...u to the source of the error For more information see Diagnostics panel on page 23 2 3 Ethernet status LEDs The BMC management connector has two status LEDs Ethernet status LED Color Status Description 2 Ethernet link LED Green On Network link is established None Off Network link is disconnected 3 Ethernet activity LED Green Blinking Network link is connected and active None Off The server is disc...

Page 52: ...nto the standby state while the other one delivers entire load When the power load increases the standby power supply will switch to active state to provide sufficient power to the server To disable zero output mode start the Setup utility go to Advanced Power Zero Output and select Disable If you disable zero output mode both power supplies will be in the active state Off The server is powered of...

Page 53: ...2032 3 TPM module connector 4 M 2 power connector 5 Serial port module connector 6 Riser 1 power connector 7 Riser 1 slot 8 Internal USB connector 9 OCP 3 0 Ethernet adapter connector 10 7 mm SSD power connector 11 Front USB connector 12 PCIe connector 1 13 PCIe connector 2 14 PCIe connector 3 15 Front I O connector 16 Front VGA connector Chapter 2 Server components 43 ...

Page 54: ...onnector 26 External LCD connector 27 Backplane power connector 1 28 Fan 5 connector 29 Fan 6 connector 30 Riser 3 GPU power connector 31 Riser 3 power connector 32 PCIe connector 6 33 PCIe connector 8 34 PCIe connector 7 35 Power supply 1 connector 36 PCIe connector 4 37 PCIe connector 5 38 Power supply 2 connector 39 Riser 3 sideband connector 40 Riser 2 slot 41 Riser 2 power connector 44 ThinkS...

Page 55: ... error LED 2 System ID LED 3 DIMM error LEDs 32 4 Fan error LEDs 6 5 FPGA error LED 6 FPGA heartbeat LED 7 FPGA power LED 8 BMC heart beat LED 1 System error LED When this yellow LED is lit one or more LEDs elsewhere in the server might also be lit to direct you to the source of the error For more information see Diagnostics panel on page 23 Chapter 2 Server components 45 ...

Page 56: ...lor Description On Green FPGA running image is test build image Blinking Green Blinking blinking slowly about one flash per second Power Fault happened Blinking blinking rapidly about four flashes per second FPGA does not assert RSMRST_N Off None No Power Fault 6 FPGA heart beat LED The FPGA heart beat LED helps you identify different FPGA errors Status Color Description On or Off Green FPGA does ...

Page 57: ...beat LED The XCC heart beat LED helps you identify the XCC status Status Color Description On Green The XCC is not alive Blinking Green The XCC is alive Off None The XCC is not alive Chapter 2 Server components 47 ...

Page 58: ...d understanding the following information http thinksystem lenovofiles com help topic safety_documentation pdf_files html Handling static sensitive devices on page 131 If there is a clear protective sticker on the top of the switch blocks you must remove and discard it to access the switches Any system board switch or jumper block that is not shown in the illustrations in this document is reserved...

Page 59: ...not skip the privilege administrator password Switch 3 TPM physical presence status Default setting OFF Toggle to ON to assert host TPM physical presence which is required for some security settings Switch 4 XCC force update Default setting OFF Toggle to ON to force XClarity Controller firmware to enter the booting mode For development purpose only Switch 5 XCC SPI0 half ROM Default setting OFF To...

Page 60: ...rdering the parts shown in Figure 12 Server components on page 51 https datacentersupport lenovo com us en products servers thinksystem sr665 7d2w parts Note Depending on the model your server might look slightly different from the illustration Some parts are available only on some models 50 ThinkSystem SR665 Maintenance Manual ...

Page 61: ...re identified as one of the following Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request with no service agreement you will be charged for the installation Chapter 2 Server components 51 ...

Page 62: ...bout ordering the parts shown in Figure 12 Server components on page 51 https datacentersupport lenovo com us en products servers thinksystem sr665 7d2w parts 1 Top cover 2 GPU air baffle filler 3 Add on GPU air baffle 4 GPU air baffle 5 Standard air baffle 6 Standard heat sink 7 Performance heat sink T shape 8 Processor 9 Fan module 10 Fan cage 11 Riser 1 2 assembly 3 FH 12 Internal SFF RAID HBA ...

Page 63: ...ve backplanes top bottom 37 M 2 adapter 38 M 2 retainer clip 39 M 2 drive 40 8 x 2 5 inch front drive backplane 41 8 x 3 5 inch front drive backplane 42 12 x 3 5 inch front drive backplane 43 2 x 3 5 inch rear drive backplane 44 8 x 2 5 inch rear drive backplane 45 4 x 2 5 inch rear middle drive backplane 46 4 x 3 5 inch rear middle drive backplane 47 2 x 3 5 inch rear drive cage BP4 48 4 x 3 5 in...

Page 64: ...continued Index Description Tier 1 CRU Tier 2 CRU FRU Consumable and Structural parts 55 RAID super capacitor module 56 Memory module 57 Power supply unit 58 Power supply unit filler 59 54 ThinkSystem SR665 Maintenance Manual ...

Page 65: ...andards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum of 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consist...

Page 66: ...56 ThinkSystem SR665 Maintenance Manual ...

Page 67: ...re printed on the cables that come with the server and optional devices Use these identifiers to connect the cables to the correct connectors Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board Ensure that the relevant cables pass through the cable clips Note Disengage all latches release tabs or locks on cable connectors when you d...

Page 68: ...ew on page 11 When routing the callout 3 cable ensure that it is fixed on the upper frame of the cable retainer For details refer to Install the rack latches on page 282 Figure 13 VGA connector and front I O assembly cable routing From To 1 VGA cable on the left rack latch VGA connector on the system board 2 External diagnostics cable on the left rack latch External LCD connector on the system boa...

Page 69: ...n the riser card on riser 1 or 2 assembly Riser cards Use this section to understand the cable routing for riser cards The server supports up to three riser cards riser card 1 riser card 2 and riser card 3 Among which only riser card 3 needs cable connections Riser card 3 power and sideband connection on page 60 Riser card 3 x8 x8 or x16 x16 PCIe cable connection on page 61 The riser card types va...

Page 70: ...card 3 and x16 x16 PCIe riser card 3 are the same Figure 15 Riser card 3 power and sideband connection From To 1 Power connector on the riser card Riser 3 power connector on the system board 2 Sideband connector on the riser card Riser 3 sideband on the system board 60 ThinkSystem SR665 Maintenance Manual ...

Page 71: ...r card PCIe connector 1 2 on the system board 2 PCIe connectors 7 on the riser card PCIe connectors 7 on the system board 3 PCIe connector 8on the riser card PCIe connector 8 on the system board 4 PCIe connector 3 on the riser card PCIe connector 3 on the system board Note 3 and 4 are for x16 x16 PCIe riser card 3 only Chapter 3 Internal cable routing 61 ...

Page 72: ...ows the cable connection for scenario 1 The cable connections for other scenarios are the similar Note An extension cable is provided for each RAID super capacitor module for connection Connect the super capacitor cable to the super capacitor connector on the corresponding RAID adapter as shown Figure 17 Connecting the RAID super capacitor module to the RAID adapter From To RAID super capacitor mo...

Page 73: ...RAID HBA Expander adapters Note The illustration only involves power cable routing For signal cable routing see 2 5 inch 3 5 inch drive backplane signal on page 71 From To 1 Power connector on the CFF RAID HBA adapter RAID Pwr connector on the system board 1 Power connector on the CFF RAID Expander adapter EXP Pwr connector on the system board Chapter 3 Internal cable routing 63 ...

Page 74: ...or the 7mm drives Note 7mm drives can only be installed in slot 6 Figure 18 Cable routing for 7mm drives From To 1 7mm signal cable PCIe connector 5 on the system board 2 Power cable 7mm power connector on the system board 64 ThinkSystem SR665 Maintenance Manual ...

Page 75: ...e drive cage scenario 4 The following illustration shows the cable connection for scenario 1 The cable connections for other scenarios are the same Figure 19 Cable routing for M 2 drives From To 1 M 2 signal cable PCIe connector 4 on the system board two processors installed PCIe connector 1 on the system board one processor installed 2 Power cable M 2 power connector on the system board Chapter 3...

Page 76: ...rive backplanes on page 68 Rear drive backplanes on page 70 Front drive backplanes Figure 20 Power cabling for 3 5 inch chassis From To 1 Power 1 connector on backplane Front backplane 1 power connector on the system board 2 Power 2 connector on backplane Front backplane 2 power connector on the system board 66 ThinkSystem SR665 Maintenance Manual ...

Page 77: ...backplane 1 Front backplane 1 power connector on the system board 2 Power connector on backplane 2 Front backplane 2 power connector on the system board 3 Power connector on backplane 3 Front backplane 3 power connector on the system board Chapter 3 Internal cable routing 67 ...

Page 78: ...Middle drive backplanes Figure 22 Power cabling for 3 5 inch chassis From To 1 Power connector on backplane 5 Power connector on riser 1 or 2 assembly 68 ThinkSystem SR665 Maintenance Manual ...

Page 79: ...Figure 23 Power cabling for 2 5 inch chassis From To 1 Power connector on backplane 5 and backplane 6 Power connector 1 and power connector 2 on riser 1 or 2 assembly Chapter 3 Internal cable routing 69 ...

Page 80: ... 4 x 2 5 inch rear drive backplane routing for the other rear drive backplanes are similar Figure 24 Power cabling for 3 5 inch chassis or 2 5 inch chassis From To 1 Power connector on backplane 4 Power connector on riser 1or 2 assembly 70 ThinkSystem SR665 Maintenance Manual ...

Page 81: ...on Storage controller Qty Type Config 1 Config 2 1 SFF 8i RAID HBA Config 3 1 SFF 16i RAID HBA Config 4 1 CFF 16i RAID HBA The following table shows the cable connections for all configurations Configuration 1 2 and 3 4 Front one 8 x 2 5 inch SAS SATA backplane Con fig Front BP System board Storage controller SFF 8i RAID HBA SFF 16i RAID HBA CFF 16i RAID HBA 1 BP 1 SAS PCIe 1 PCIe 2 2 BP 1 SAS Gen...

Page 82: ...Figure 25 Cable routing for configuration 4 72 ThinkSystem SR665 Maintenance Manual ...

Page 83: ...RAID HBA Config 3 1 CFF 16i RAID HBA Configuration 1 2 and 3 Front one 8 x 2 5 inch AnyBay backplane Config Front BP System board Storage controller SFF 8i RAID HBA SFF 16i RAID HBA CFF 16i RAID HBA 1 BP1 NVMe 0 1 PCIe 1 PCIe 2 BP1 NVMe 2 3 PCIe 3 BP1 NVMe 4 5 PCIe 7 BP1 NVMe 6 7 PCIe 8 BP1 SAS Gen 4 C 0 Gen3 C 0 C 1 2 BP1 NVMe 0 1 PCIe 1 PCIe 2 BP1 NVMe 2 3 PCIe 3 BP1 NVMe 4 5 PCIe 7 BP1 NVMe 6 7...

Page 84: ...s between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector information is similar for Gen 3 adapters Figure 26 Cable routing for configuration 2 74 ThinkSystem SR665 Maintenance Manual ...

Page 85: ...configured with one 8 x 2 5 inch AnyBay front drive backplane BP 1 Only onboard configuration is supported Note The AnyBay backplane BP 1 is used as a pure NVMe backplane Configuration 1 front drive bays only Config Front BP System board 1 BP1 NVMe 0 1 PCIe 1 PCIe 2 BP1 NVMe 2 3 PCIe 3 BP1 NVMe 4 5 PCIe 7 BP1 NVMe 6 7 PCIe 8 Chapter 3 Internal cable routing 75 ...

Page 86: ...e following illustration shows the cable routing for the configuration 1 Connections between connectors 1 1 2 2 3 3 n n Figure 27 Cable routing for configuration 1 76 ThinkSystem SR665 Maintenance Manual ...

Page 87: ... HBA Config 3 1 SFF 16i RAID HBA Config 4 1 CFF 16i RAID HBA The following table shows the cable connections for all configurations Configuration 1 2 3 and 4 front drive bays only Front two 8 x 2 5 inch SAS SATA backplanes BP 1 and BP 2 Con fig Front BP System board Storage controller SFF 8i RAID HBA SFF 16i RAID HBA CFF 16i RAID HBA 1 BP 1 SAS PCIe 1 PCIe 2 BP 2 SAS PCIe 4 PCIe 5 2 BP 1 SAS Gen 4...

Page 88: ...s between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector information is similar for Gen 3 adapters Figure 28 Cable routing for configuration 3 78 ThinkSystem SR665 Maintenance Manual ...

Page 89: ... Note The two AnyBay backplanes are used as two pure NVMe backplanes Configuration Storage controller Qty Type Config 1 1 PCIe switch The following table shows the cable connections for all configurations Configuration 1 front drive bays only Config Front BP System board Storage controller PCIe switch 1 BP 1 NVMe 0 1 PCIe 1 PCIe 2 BP 1 NVMe 2 3 PCIe 3 BP 1 NVMe 4 5 NVMe 6 7 C 0 C1 BP 2 NVMe 0 1 PC...

Page 90: ...e following illustration shows the cable routing for the configuration 1 Connections between connectors 1 1 2 2 3 3 n n Figure 29 Cable routing for configuration 1 80 ThinkSystem SR665 Maintenance Manual ...

Page 91: ...le shows the cable connections for all configurations Configuration 1 2 3 and 4 front drive bays only Front one 8 x 2 5 inch SAS SATA backplane and one 8 x 2 5 inch AnyBay backplane SFF 8i RAID HBA SFF 16i RAID HBA Config Front BP System board Storage controller SFF 8i RAID HBA SFF 16i RAID HBA 1 BP 1 SAS Gen 4 C 0 Gen3 C 0 C 1 BP 2 SAS Gen 4 C 0 Gen3 C 0 C 1 BP 2 NVMe 0 1 PCIe 1 PCIe 2 BP 2 NVMe ...

Page 92: ...Ie 1 PCIe 2 BP 2 NVMe 2 3 PCIe 3 BP 2 NVMe 4 5 PCIe 7 BP 2 NVMe 6 7 PCIe 8 4 BP 1 SAS C 0 BP 2 SAS C 1 BP 2 NVMe 0 1 PCIe 1 PCIe 2 BP 2 NVMe 2 3 PCIe 3 BP 2 NVMe 4 5 PCIe 7 BP 2 NVMe 6 7 PCIe 8 The following illustration shows the cable routing for the configuration 1 the routing for the other configurations is similar Connections between connectors 1 1 2 2 3 3 n n Figure 30 Cable routing for conf...

Page 93: ...D HBA Config 4 1 CFF 16i RAID HBA The following table shows the cable connections for all configurations Configuration 1 2 3 and 4 front drive bays only Front one 8 x 2 5 inch SAS SATA backplane and one 8 x 2 5 inch NVMe backplane Con fig Front BP System board Storage controller SFF 8i RAID HBA SFF 16i RAID HBA CFF 16i RAID HBA 1 BP 1 SAS PCIe 4 PCIe 5 BP 2 NVMe 0 1 PCIe 1 PCIe 2 BP 2 NVMe 2 3 PCI...

Page 94: ...d Storage controller SFF 8i RAID HBA SFF 16i RAID HBA CFF 16i RAID HBA 4 BP 1 SAS C 0 C 1 PCIe 6 MB BP 2 NVMe 0 1 PCIe 1 PCIe 2 BP 2 NVMe 2 3 PCIe 3 BP 2 NVMe 4 5 PCIe 7 BP 2 NVMe 6 7 PCIe 8 84 ThinkSystem SR665 Maintenance Manual ...

Page 95: ...tions between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector information is similar for Gen 3 adapters Figure 31 Cable routing for configuration 3 Chapter 3 Internal cable routing 85 ...

Page 96: ... following table shows the cable connections for all configurations Configuration 1 and 2 front drive bays only Front one 8 x 2 5 inch AnyBay backplane and one 8 x 2 5 inch pure NVMe backplane Con fig Front BP System board Storage controller PCIe switch SFF 8i RAID HBA SFF 16i RAID HBA 1 BP 1 NVMe 0 1 PCIe 1 PCIe 2 BP 1 NVMe 2 3 PCIe 3 BP 1 NVMe 4 5 NVMe 6 7 C 0 C 1 BP 1 SAS Gen 4 C 0 Gen3 C 0 C 1...

Page 97: ...Con fig Front BP System board Storage controller PCIe switch SFF 8i RAID HBA SFF 16i RAID HBA BP 2 NVMe 6 7 PCIe 8 Chapter 3 Internal cable routing 87 ...

Page 98: ...etween connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector information is similar for Gen 3 adapters Figure 32 Cable routing for configuration 2 88 ThinkSystem SR665 Maintenance Manual ...

Page 99: ...2 2 PCIe switch SFF 16i RAID HBA The following table shows the cable connections for all configurations Configuration 1 and 2 front drive bays only Front one 8 x 2 5 inch SAS SATA backplane and two 8 x 2 5 inch pure NVMe backplanes Co nfig Front BP System board Storage controller PCIe switch SFF 8i RAID HBA SFF 16i RAID HBA 1 BP 1 SAS Gen 4 C 0 Gen3 C 0 C 1 BP 2 NVMe 0 1 PCIe 1 PCIe 2 BP 2 NVMe 2 ...

Page 100: ...Co nfig Front BP System board Storage controller PCIe switch SFF 8i RAID HBA SFF 16i RAID HBA BP3 NVMe 6 7 PCIe 8 90 ThinkSystem SR665 Maintenance Manual ...

Page 101: ...ns between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector information is similar for Gen 3 adapters Figure 33 Cable routing for configuration 2 Chapter 3 Internal cable routing 91 ...

Page 102: ...Config 1 2 CFF 16i RAID HBA CFF 36i RAID Expander Config 2 2 SFF 8i RAID HBA CFF 36i RAID Expander Config 3 3 SFF 8i RAID HBA Config 4 1 SFF 32i RAID Config 5 1 Rear 4 x 2 5 SAS SATA 2 CFF 16i RAID HBA CFF 36i RAID Expander Config 6 1 Rear 4 x 2 5 SAS SATA 2 SFF 8i RAID HBA CFF 36i RAID Expander Config 7 1 Rear 4 x 2 5 SAS SATA 3 SFF 8i RAID HBA Config 8 1 Rear 4 x 2 5 SAS SATA 1 SFF 32i RAID Depe...

Page 103: ...orage controller CFF 36i RAID Expander CFF 16i RAID HBA SFF 8i RAID HBA 1 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 RAID HBA C 0 C 1 PCIe 6 MB BP 3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 2 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 RAID HBA Gen 4 C 0 Gen3 C 0 C 1 BP 3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 Chapter...

Page 104: ... 3 BP 1 SAS Gen 4 C 0 Gen3 C 0 C 1 BP 2 SAS Gen 4 C 0 Gen3 C 0 C 1 BP 3 SAS Gen 4 C 0 Gen3 C 0 C 1 BP 3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 4 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 BP 3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 94 ThinkSystem SR665 Maintenance Manual ...

Page 105: ...ions between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector information is similar for Gen 3 adapters Figure 34 Cable routing for configuration 2 Chapter 3 Internal cable routing 95 ...

Page 106: ...36i RAID Expander CFF 16i RAID HBA SFF 8i RAID HBA 5 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 RAID HBA C 0 C 2 C 1 C 3 PCIe 6 MB BP 4 SAS C 3 BP 3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 6 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 BP 4 SAS C 3 RAID HBA Gen 4 C 0 Gen3 C 0 C 1 BP 3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 P...

Page 107: ...7 BP 1 SAS Slot 2 Gen 4 C 0 C 1 Gen3 C 0 BP 2 SAS Slot 3 Gen 4 C 0 C 1 Gen3 C 0 BP 3 SAS Slot 4 Gen 4 C 0 C 2 Gen3 C 0 C 1 BP 4 SAS Slot 5 C 0 BP 3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 8 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 BP 4 SAS C 3 BP 3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 Chapter 3 Internal cabl...

Page 108: ...ons between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector information is similar for Gen 3 adapters Figure 35 Cable routing for configuration 5 98 ThinkSystem SR665 Maintenance Manual ...

Page 109: ... 2 5 inch SAS SATA backplane BP 1 and BP 2 and one 8 x 2 5 inch AnyBay backplanes BP 3 Below lists all supported configurations with these three front drive backplanes Note The AnyBay backplane BP3 is used as a pure NVMe backplane Configuration Storage controller Qty Type Config 1 2 SFF 8i RAID HBA Config 2 1 SFF 16i RAID HBA Config 3 1 CFF 16i RAID HBA Config 4 1 SFF 32i RAID Chapter 3 Internal c...

Page 110: ...3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 2 BP 1 SAS Gen 4 C 0 Gen3 C 0 C 1 BP 2 SAS Gen 4 C 1 Gen3 C 2 C 3 BP 3 NVMe 0 1 PCIe 1 PCIe 2 BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 CFF 16i RAID HBA SFF 32i RAID HBA Co nfi g Front BP System board Storage controller CFF 16i RAID HBA SFF 32i RAID HBA 3 BP 1 BP 2 SAS C 0 C 2 C 1 C 3 PCIe 6 ...

Page 111: ...BP 3 NVMe 2 3 PCIe 3 BP 3 NVMe 4 5 PCIe 7 BP3 NVMe 6 7 PCIe 8 Chapter 3 Internal cable routing 101 ...

Page 112: ...hows the cable routing for the configuration 4 the routing for the other configurations is similar Connections between connectors 1 1 2 2 3 3 n n Figure 36 Cable routing for configuration 4 102 ThinkSystem SR665 Maintenance Manual ...

Page 113: ...Rear 4 x 2 5 SAS SATA 2 SFF 8i RAID HBA CFF 36i RAID Expander Config 7 1 Rear 4 x 2 5 SAS SATA 4 SFF 8i RAID HBA Config 8 1 Rear 4 x 2 5 SAS SATA 1 SFF 32i RAID Config 9 3 Mid 4 x 2 5 SAS SATA Mid 4 x 2 5 SAS SATA Rear 8 x 2 5 SAS SATA 2 CFF 16i RAID HBA CFF 36i RAID Expander Config 10 3 Mid 4 x 2 5 SAS SATA Mid 4 x 2 5 SAS SATA Rear 4 x 2 5 SAS SATA 2 CFF 16i RAID HBA CFF 36i RAID Expander Config...

Page 114: ...A Co nfig Front BP System board Storage controller CFF 36i RAID Expander CFF 16i RAID HBA SFF 8i RAID HBA SFF 32i RAID 1 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 RAID HBA C 0 C 1 PCIe 6 MB 2 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 RAID HBA Gen 4 C 0 Gen 3 C 0 C 1 3 BP 1 SAS Gen 4 C 0 Gen 3 C 0 C 1 BP 2 SAS Gen 4 C 0 Gen 3 C 0 C 1 BP 3 SAS Gen 4 C 0 C 2 Gen 3 C 0 C 1 4 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 S...

Page 115: ... shows the cable routing for the configuration 4 the routing for the other configurations is similar Connections between connectors 1 1 2 2 3 3 n n Figure 37 Cable routing for configuration 4 Chapter 3 Internal cable routing 105 ...

Page 116: ...i RAID HBA 5 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 BP 4 SAS C 3 PCIe 6 MB RAID HBA C 0 C 1 6 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 BP 4 SAS C 3 RAID HBA Gen 4 C 0 Gen 3 C 0 C 1 Front three 8 x 2 5 inch SAS SATA backplanes BP 1 BP 2 and BP 3 Rear one 4 x 2 5 SAS SATA BP 4 Configura tion option Front BP Rear BP Storage controller SFF 8i RAID HBA SFF 32i RAID 7 BP 1 SAS Slot 2 Gen 4 C 0 Gen 3 C 0 C...

Page 117: ...a tion option Front BP Rear BP Storage controller SFF 8i RAID HBA SFF 32i RAID BP 4 SAS Slot 6 Gen 4 C 0 Gen 3 C 0 C 1 8 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 BP 4 SAS C 3 Chapter 3 Internal cable routing 107 ...

Page 118: ...hows the cable routing for the configuration 4 the routing for the other configurations is similar Connections between connectors 1 1 2 2 3 3 n n Figure 38 Cable routing for configuration 5 108 ThinkSystem SR665 Maintenance Manual ...

Page 119: ... 2 BP 4 SAS 1 C 3 BP5 SAS SAS C 3 PCIe 6 MB RAID HBA C 0 C 1 Front three 8 x 2 5 inch SAS SATA backplanes BP 1 BP 2 and BP 3 Mid two 4 x 2 5 inch SAS SATA backplanes BP 5 and BP 6 Rear one 4 x 2 5 inch SAS SATA backplane BP 4 Con fig Front BP Mid Rear BP Sys tem board Storage controller CFF 36i RAID Expander CFF 16i RAID HBA SFF 8i RAID HBA 10 BP 1 SAS C 0 BP 2 SAS C 1 BP 3 SAS C 2 BP 4 SAS BP 5 S...

Page 120: ...ows the cable routing for the configuration 10 the routing for the other configurations is similar Connections between connectors 1 1 2 2 3 3 n n Figure 39 Cable routing for configuration 10 110 ThinkSystem SR665 Maintenance Manual ...

Page 121: ...ations with these three front drive backplanes Note The AnyBay backplanes are used as pure NVMe backplanes Configuration Mid or Rear BP Storage controller Qty Type Qty Type Config 1 3 PCIe switch Config 2 2 Mid 4 x 2 5 NVMe 4 PCIe switch Depending on your server configurations refer to one of the following sections for cable routing information Configuration 1 front drive bays only Configuration 2...

Page 122: ... PCIe switch 1 BP1 NVMe 0 1 PCIe 1 PCIe 2 BP1 NVMe 2 3 PCIe 3 BP1 NVMe 4 5 NVMe 6 7 Slot 1 C 0 C 1 BP2 NVMe 0 1 NVMe 2 3 Slot 2 C 0 C 1 BP2 NVMe 4 5 PCIe 4 PCIe 5 BP2 NVMe 6 7 PCIe 6 BP3 NVMe 0 1 PCIe 7 BP3 NVMe 2 3 PCIe 8 BP3 NVMe 4 5 NVMe 6 7 Slot 4 C 0 C 1 The following illustration shows the cable routing for the configuration 4 Connections between connectors 1 1 2 2 3 3 n n 112 ThinkSystem SR...

Page 123: ...Figure 40 Cable routing for configuration 1 Chapter 3 Internal cable routing 113 ...

Page 124: ...Ie switch 2 BP 1 NVMe 0 1 NVMe 2 3 NVMe 4 5 NVMe 6 7 Slot 1 C 0 C 1 C 2 C 3 BP 2 NVMe 0 1 NVMe 2 3 NVMe 4 5 NVMe 6 7 Slot 2 C 0 C 1 C 2 C 3 BP 3 NVMe 0 1 NVMe 2 3 NVMe 4 5 NVMe 6 7 Slot 4 C 0 C 1 C 2 C 3 BP 5 NVMe 0 1 NVMe 2 3 BP 6 NVMe 0 1 NVMe 2 3 Slot 5 C 0 C 1 C 2 C 3 The following illustration shows the cable routing for the configuration 2 Connections between connectors 1 1 2 2 3 3 n n Figur...

Page 125: ...figurations Configuration 1 and 2 front drive bays only Front one 8 x 3 5 inch SAS SATA backplanes Con fig Front BP System board Storage controller SFF 16i RAID HBA 1 SAS 0 PCIe 1 SAS 1 PCIe 2 2 SAS 0 SAS 1 Gen 4 C 0 Gen3 C 0 C 1 The following illustration shows the cable routing for the configuration 2 the routing for configurations 1 is similar Connections between connectors 1 1 2 2 3 3 n n Note...

Page 126: ...Figure 42 Cable routing for configuration 2 116 ThinkSystem SR665 Maintenance Manual ...

Page 127: ...SAS SATA 2 SFF 8i HBA SFF 16i RAID HBA Config 8 1 Rear 4 x 2 5 SAS SATA 1 SFF 16i RAID HBA Config 9 1 Rear 4 x 2 5 SAS SATA 2 SFF 8i HBA SFF 16i RAID HBA Config 10 2 Mid 4 x 3 5 SAS SATA Rear 4 x 3 5 SAS SATA 1 SFF 8i HBA Config 11 2 Mid 4 x 3 5 SAS SATA Rear 4 x 3 5 SAS SATA 1 SFF 32i RAID Config 12 2 Mid 4 x 3 5 SAS SATA Rear 4 x 2 5 SAS SATA 1 SFF 8i HBA Config 13 2 Mid 4 x 3 5 SAS SATA Rear 4 ...

Page 128: ...en3 C 0 C 1 The following illustration shows the cable routing for the configuration 2 the routing for configurations 1 is similar Connections between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector information is similar for Gen 3 adapters Figure ...

Page 129: ...S 2 C 1 BP 5 NVMe 0 1 PCIe 1 PCIe 2 BP 5 NVMe 2 3 PCIe 3 BP 6 NVMe 0 1 PCIe 7 BP 6 NVMe 2 3 PCIe 8 The following illustration shows the cable routing for the configuration 3 Connections between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector inform...

Page 130: ...S Gen 4 C 1 Gen3 C 2 C 3 5 7 9 SAS 0 SAS 1 Gen 4 C 0 Gen3 C 0 C 1 SAS 2 Gen 4 C 1 Gen3 C 2 BP 4 SAS Gen 4 C 0 Gen3 C 0 The following illustration shows the cable routing for the configuration 6 the routing for the other configurations is similar Connections between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable...

Page 131: ...Figure 45 Cable routing for configuration 6 Chapter 3 Internal cable routing 121 ...

Page 132: ... 5 BP 4 SAS BP 5 SAS Gen 4 C 0 Gen3 C 0 C 1 11 13 SAS 0 SAS 1 C 0 SAS 2 BP 4 SAS C 1 BP 5 SAS C 2 The following illustration shows the cable routing for the configuration 10 the routing for the other configurations is similar Connections between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information...

Page 133: ...Chapter 3 Internal cable routing 123 ...

Page 134: ...y Type Qt y Type Config 1 1 SFF 16i RAID HBA Config 2 1 Rear 4 x 3 5 SAS SATA 1 SFF 16i RAID HBA Config 3 1 Rear 4 x 3 5 SAS SATA 2 SFF 8i HBA SFF 16i RAID HBA Config 4 2 Mid 4 x 3 5 SAS SATA Rear 4 x 3 5 SAS SATA 1 SFF 32i RAID Depending on your server configurations refer to one of the following sections for cable routing information Configuration 1 front drive bays only on page 125 Configuratio...

Page 135: ...nly Front one 12 x 3 5 inch AnyBay backplane Con fig Front BP System board Storage controller SFF 16i RAID HBA 1 NVMe 0 1 PCIe 1 PCIe 2 NVMe 2 3 PCIe 3 NVMe 4 5 PCIe 4 PCIe 5 NVMe 6 7 PCIe 6 NVMe 8 9 PCIe 7 NVMe 10 11 PCIe 8 SAS 0 SAS 1 Gen 4 C 0 Gen3 C 0 C 1 SAS 2 C 1 Chapter 3 Internal cable routing 125 ...

Page 136: ... 2 NVMe 0 1 PCIe 1 PCIe 2 NVMe 2 3 PCIe 3 NVMe 4 5 PCIe 4 PCIe 5 NVMe 6 7 PCIe 6 NVMe 8 9 PCIe 7 NVMe 10 11 PCIe 8 SAS 0 SAS 1 Gen 4 C 0 Gen3 C 0 C 1 SAS 2 BP 4 SAS Gen 4 C 1 Gen3 C 2 C 3 3 NVMe 0 1 PCIe 1 PCIe 2 NVMe 2 3 PCIe 3 NVMe 4 5 PCIe 4 PCIe 5 NVMe 6 7 PCIe 6 NVMe 8 9 PCIe 7 NVMe 10 11 PCIe 8 SAS 0 SAS 1 Gen 4 C 0 Gen3 C 1 SAS 2 Gen 4 C 1 Gen3 C 0 BP 4 SAS Gen 4 C 0 Gen3 C 0 126 ThinkSyste...

Page 137: ...nch AnyBay backplane Rear one 4 x 3 5 inch AnyBay backplane Con fig Front BP Rear BP System board Storage controller SFF 32i RAID 4 NVMe 0 1 PCIe 1 PCIe 2 NVMe 2 3 PCIe 3 NVMe 4 5 PCIe 4 PCIe 5 NVMe 6 7 PCIe 6 NVMe 8 9 PCIe 7 NVMe 10 11 PCIe 8 SAS 0 SAS 1 C 0 SAS 2 BP 4 SAS C 1 BP 5 SAS C 2 Chapter 3 Internal cable routing 127 ...

Page 138: ...ns between connectors 1 1 2 2 3 3 n n Note For models that support Gen 3 and Gen4 adapters at the same slot the illustration shows only the cable routing information for Gen 4 adapters the routing and connector information is similar for Gen 3 adapters Figure 47 Cable routing for configuration 4 128 ThinkSystem SR665 Maintenance Manual ...

Page 139: ... download and apply the latest firmware This will help ensure that any known issues are addressed and that your server is ready to work with optimal performance Go to ThinkSystem SR665 Drivers and Software to download firmware updates for your server Important Some cluster solutions require specific code levels or coordinated code updates If the component is part of a cluster solution verify that ...

Page 140: ...30 minutes with the server cover removed for it might damage server components Cabling instructions that come with optional components must be followed A failed fan must be replaced within 48 hours after malfunction A removed hot swap fan must be replaced within 30 seconds after removal A removed hot swap drive must be replaced within two minutes after removal A removed hot swap power supply must ...

Page 141: ...care when handling devices during cold weather for heating would reduce indoor humidity and increase static electricity Always use an electrostatic discharge wrist strap or other grounding system particularly when working inside the server with the power on While the device is still in its static protective package touch it to an unpainted metal surface on the outside of the server for at least tw...

Page 142: ...and fans when different processors are installed Processor TDP With Mid bays Full length GPUs Without Mid bays Full length GPUs Heat sink 1U STD 2U Perf 2U STD 2U Perf Group C 120W Group B 155W Group A 180 200W Group D 225 240W Group Z 280W Technical rules for system fans The following lists the required fans when different processors are installed Server model Fan type With GPUs CX6 adapters With...

Page 143: ...Technical rules for DIMMs The following figure and table help you locate the memory slots and channels on the system board Figure 48 Memory module locations Chapter 4 Hardware replacement procedures 133 ...

Page 144: ...o processors 14 30 16 32 3 19 1 17 10 26 12 28 7 23 5 21 13 29 15 31 4 20 2 18 9 25 11 27 8 24 6 22 Capacity DIMMs with different capacities only two different capacities can be mixed install the one with the highest capacity first Rank DIMMs with different ranks can be mixed install the one with the highest rank first Frequency DIMMs with different frequencies can be mixed in the same channel Vol...

Page 145: ...ane less Performance Performance Notes for one processor configurations Internal CFF RAID expander is supported while internal RAID HBA adapters are not supported Up to four onboard NVMe signals are supported 7mm drives and M 2 drives are not supported when eight onboard SATA signals are configured M 2 or SATA drives can be connected to slimline x 4 connectors Notes for two processor configuration...

Page 146: ... 64 GB RDIMM For a list of supported memory options see https static lenovo com us en serverproven index shtml Note The operating speed and total memory capacity depend on the processor model and UEFI settings The following figure and table help you locate the memory slots and channels on the system board Figure 49 Memory module locations 136 ThinkSystem SR665 Maintenance Manual ...

Page 147: ...processors 14 30 16 32 3 19 1 17 10 26 12 28 7 23 5 21 13 29 15 31 4 20 2 18 9 25 11 27 8 24 6 22 Capacity DIMMs with different capacities only two different capacities can be mixed install the one with the highest capacity first Rank DIMMs with different ranks can be mixed install the one with the highest rank first Frequency DIMMs with different frequencies can be mixed in the same channel Volta...

Page 148: ...138 ThinkSystem SR665 Maintenance Manual ...

Page 149: ... SATA NVMe middle drives Up to eight 2 5 inch SAS SATA or two 7mm SAS SATA rear drives Up to two M 2 SATA NVMe drives For a list of supported drives see https static lenovo com us en serverproven index shtml Drive bay combinations The following table shows the supported drive bay combinations for the chassis with 3 5 inch 2 5 inch front drive bays Supported drive bay combinations Two processors in...

Page 150: ...re installed Table 26 3 5 inch drive bay combinations matrix No Total drives Front bays Middle bays Rear bays 3 5 SAS SATA 3 5 Any Bay 3 5 SAS SATA 2 5 NVMe 2 5 SAS SATA 3 5 SAS SATA 1 8 8 2a 12 12 2b 14 12 2 2c 16 12 4 2d 16 12 4 4 2e 16 12 4 2f 20 12 4 4 2g 20 12 4 4 3a 12 12 3b 16 12 4 3c 20 12 4 4 140 ThinkSystem SR665 Maintenance Manual ...

Page 151: ...2 5 N VMe 2 5 Any Bay 2 5 SAS SATA 2 5 NVMe 2 5 SAS SATA 1 8 8 2 8 8 3 8 8 4 16 8 8 5 16 8 8 6 16 8 8 7 16 8 8 8 16 8 8 9 24 8 8 8 10 24 8 8 8 11a 24 8 8 8 11b 28 8 8 8 4 12a 24 8 8 8 12b 28 8 8 8 4 12c 36 8 8 8 4 4 4 12d 40 8 8 8 4 4 8 13a 24 8 8 8 13b 32 8 8 8 4 4 Chapter 4 Hardware replacement procedures 141 ...

Page 152: ...uirements The following notes describe information that you must consider when you install a drive NVMe drives are only supported in the front drive bays bays 8 11 using the AnyBay backplane which offers 4 x NVMe capable drive bays With the 3 5 inch chassis the middle drive bays are 3 5 inch bays However the rear drive bays can be either 2 5 inch SAS SATA or 3 5 inch SAS SATA bays With the 2 5 inc...

Page 153: ...age Performance fans speed of 18000 RPM must be installed The processor TDP must be lower than or equal to 225 watts The ambient temperature must be lower than or equal to 35 C 95 F Chapter 4 Hardware replacement procedures 143 ...

Page 154: ...riser 2 bracket 1FHHL 7 mm drives Compatibility of Riser cards and PCIe adapters Gen 3 riser cards can only support Gen 3 RAID adapters Gen 4 riser adapters can support both Gen 3 and Gen 4 RAID adapters Gen 3 and Gen 4 RAID adapters of the same group can be installed to the same riser card Gen 3 and Gen 4 RAID adapters of the different groups cannot be installed to the same riser card RAID adapte...

Page 155: ...dels with 8 x 2 5 inch front drive bays SAS SATA Server models with 10 x 2 5 inch front drive bays 6 SAS SATA 4 AnyBay 10 AnyBay or 10 NVMe Server models with 4 x 3 5 inch front drive bays AnyBay Server models with 2 x 2 5 inch rear drive bays SAS SATA Supported slots for different PCIe adapters Slot priority for most PCIe adapters One processor installed Slot 2 slot 3 slot 1 Two processors instal...

Page 156: ...nfiguration when 2 processors are installed 1 2 4 5 3 6 7 8 Slot priorities for most Mellanox NIC adapters If Slot priorities One processor is installed 1 2 3 Two processors are installed 1 4 2 5 3 6 7 8 Notes The following two Mellanox ConnectX 6 adapters are always installed on slot 1 Mellanox ConnectX 6 HDR IB 200GbE Single Port x16 PCIe Adapter Mellanox HDR Auxiliary x16 PCIe 3 0 Connection Ca...

Page 157: ...ts based on what is configured for your server GPU Type Maximum supported Tesla V100S V100 full height full length double wide 2 Tesla T4 Quadro P620 low profile half length single wide 8 Notes Use E 16 16 riser assembly riser 1 2 or riser 3C assembly for installing a double wide GPU Chapter 4 Hardware replacement procedures 147 ...

Page 158: ...nfigured with one processor five system fans fan 1 to fan 5 are adequate to provide proper cooling However you must keep the location for fan 6 occupied by a fan filler to ensure proper airflow Install fan 6 when there are two processors onboard If there is an OCP 3 0 Ethernet adapter installed when the system is powered off but still plugged in to AC power fan 1 and fan 2 will continue to spin at...

Page 159: ...ult in spattered metal burns or both S017 CAUTION Hazardous moving fan blades nearby Attention Read Installation Guidelines on page 129 to ensure that you work safely Power off the server and disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages unti...

Page 160: ... on page 392 2 If there is a RAID super capacitor module installed on the air baffle disconnect the RAID super capacitor module cable first 3 If there is a GPU installed on the air baffle remove the GPU first See Remove a GPU adapter on page 169 150 ThinkSystem SR665 Maintenance Manual ...

Page 161: ...arefully lift it out of the server Note The illustrated air baffle is a standard air baffle The removal procedure is the same for GPU air baffle Figure 50 Removal of the standard air baffle Chapter 4 Hardware replacement procedures 151 ...

Page 162: ... on page 129 to ensure that you work safely Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist ...

Page 163: ...left inside your server All components have been reassembled correctly All cables inside the server have been properly routed and they will not interfere with installing the air baffle Step 2 Select the appropriate air baffle for your server Chapter 4 Hardware replacement procedures 153 ...

Page 164: ... The installation procedure is the same for GPU air baffle Figure 51 Installation of the standard air baffle After you finish 1 If you have removed a RAID super capacitor module reinstall it and connect it to the RAID adapter with the extension cable See Install a super capacitor module on the air baffle on page 293 2 If you have removed a GPU reinstall it See Install a GPU adapter on page 172 3 C...

Page 165: ...eight or full height cable wall brackets on the left and right side of the system board The illustration shows the removal of the full height cable wall brackets the removal method of the half height cable wall brackets is the same Attention Read Installation Guidelines on page 129 to ensure that you work safely Prevent exposure to static electricity which might lead to system halt and loss of dat...

Page 166: ...ough the cable wall brackets and disconnect them Then remove any of the following components that are installed on the system board and put them in a safe static protective place M 2 module on page 234 RAID super capacitor modules on page 291 Middle drive cage on page 242 Rear drive cage on page 320 Backplanes on page 181 Step 3 Remove the cable wall brackets Figure 52 Cable wall brackets removal ...

Page 167: ...Chapter 4 Hardware replacement procedures 157 ...

Page 168: ...ts is the same Attention Read Installation Guidelines on page 129 to ensure that you work safely Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is...

Page 169: ... Step 2 Install the cable wall brackets Figure 53 Cable wall brackets installation C a Align the two holes on the system board Install the brackets to the system board as shown b Install the two screws to secure the brackets After you finish 1 Connect any cables See Chapter 3 Internal cable routing on page 57 2 Complete the parts replacement See Complete the parts replacement on page 397 Chapter 4...

Page 170: ... by the manufacturer distributor or representative to be recycled or disposed of in a proper manner Power off the server and disconnect all power cords for this task S002 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical cu...

Page 171: ...te After you replace the CMOS battery you must reconfigure the server and reset the system date and time 1 Install a new one See Install the CMOS battery on page 162 2 Dispose of the CMOS battery as required by local ordinances or regulations S004 CAUTION When replacing the lithium battery use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer If your s...

Page 172: ...in a proper manner Attention Read Installation Guidelines on page 129 to ensure that you work safely Power off the server and disconnect all power cords for this task S002 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical c...

Page 173: ...OS battery Ensure that the CMOS battery is seated in place Figure 55 CMOS battery installation After you finish 1 Complete the parts replacement See Complete the parts replacement on page 397 2 Use the Setup utility to set the date time and any passwords Note After you install the CMOS battery you must reconfigure the server and reset the system date and time Chapter 4 Hardware replacement procedu...

Page 174: ...The front I O assembly illustrated in this topic comes with an LCD diagnostics panel and is supported only in the following server models Server models with eight 2 5 inch front drive bays Server models with sixteen 2 5 inch front drive bays Remove the front I O assembly on page 165 Install the front I O assembly on page 167 164 ThinkSystem SR665 Maintenance Manual ...

Page 175: ...c electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com alb...

Page 176: ... board See Front I O assembly on page 58 Step 4 Remove the front I O assembly from the front chassis Figure 56 Front I O assembly removal 1 Remove the screws that secure the front I O assembly 2 Slide the media bay out of the front chassis After you finish If you are instructed to return the old front I O assembly follow all packaging instructions and use any packaging materials that are provided ...

Page 177: ...o system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html Cha...

Page 178: ...ce Step 2 Install the front I O assembly Figure 57 Front I O assembly installation 1 Insert the front I O assembly into the front chassis 2 Install the screws to secure the front I O assembly in place After you finish 1 Connect the cables of the front I O assembly to the system board See Front I O assembly on page 58 2 Complete the parts replacement See Complete the parts replacement on page 397 1...

Page 179: ...f data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system Depending on the specific type your GPU adapter might look different from the illustration in this topic Use any documentation that comes with the GPU adapter and follow those instructions in addition t...

Page 180: ...n how to remove the riser bracket see PCIe adapter and riser assembly replacement on page 345 Step 3 Depending on the GPU type remove the GPU air baffle filler or extender for the GPU adapter For a single wide GPU adapter for example NVIDIA V100 GPU Figure 58 Removing the add on air baffle for a single wide GPU adapter 170 ThinkSystem SR665 Maintenance Manual ...

Page 181: ... adapter Step 5 Remove the GPU adapter from the riser bracket See Remove a PCIe adapter and riser 1 2 assembly on page 346 and Remove a PCIe adapter and riser 3 assembly on page 355 After you finish If you are instructed to return the old GPU adapter follow all packaging instructions and use any packaging materials that are provided Chapter 4 Hardware replacement procedures 171 ...

Page 182: ...charge wrist strap or other grounding system GPU adapters are supported on some server models with requirements See Technical rules for GPU on page 147 Depending on the specific type your GPU adapter might look different from the illustration in this topic Use any documentation that comes with the GPU adapter and follow those instructions in addition to the instructions in this topic A video for t...

Page 183: ...nstall the GPU air baffle filler or extender for the GPU adapter For a double wide GPU adapter for example NVIDIA V100 GPU Figure 60 Installing the GPU air baffle filler for a double wide GPU adapter Chapter 4 Hardware replacement procedures 173 ...

Page 184: ...h the PCIe slot on the riser card Then carefully press the GPU adapter straight into the slot until it is securely seated Step 4 Connect the power cable to the power connector on the GPU Step 5 Install the riser assembly See Install a PCIe adapter and riser 1 2 assembly on page 350 and Install a PCIe adapter and riser 3 assembly on page 359 After you finish Complete the parts replacement See Compl...

Page 185: ...ou have all the cables and other equipment that are specified in the documentation that comes with the drive The electromagnetic interference EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The vacant bays are either covered by an EMI protective panel or occupied by drive fillers When installing a drive save the removed drive filler in case that y...

Page 186: ...is task Ensure that you have backed up data on your drive especially if it is part of a RAID array Before you make changes to drives RAID adapters drive backplanes or drive cables back up all important data that is stored on the drives Before you remove any component of a RAID array back up all RAID configuration information If one or more NVMe drives are to be removed it is recommended to disable...

Page 187: ...y handle Step 3 Grasp the handle and slide the drive out of the drive bay Figure 63 Hot swap drive removal After you finish 1 Install the drive filler or a new drive to cover the drive bay See Install a hot swap drive on page 178 2 If you are instructed to return the old hot swap drive follow all packaging instructions and use any packaging materials that are provided Chapter 4 Hardware replacemen...

Page 188: ...ystem halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html 178 Th...

Page 189: ...p 3 Install the drive in the drive bay Figure 65 Hot swap drive installation a Ensure that the drive tray handle is in the open position Slide the drive into the drive bay until it snaps into position b Close the drive tray handle to lock the drive in place Step 4 Check the drive status LED to verify that the drive is operating correctly a If the yellow drive status LED is lit continuously that dr...

Page 190: ...stall the security bezel on page 365 2 Use the Lenovo XClarity Provisioning Manager Lite to configure the RAID if necessary For more information see https sysmgt lenovofiles com help topic LXPMv3 LXPMv3_introduction html 180 ThinkSystem SR665 Maintenance Manual ...

Page 191: ...Remove the front 3 5 inch drive backplane on page 194 Install the front 3 5 inch drive backplane on page 196 Middle and rear drive backplane replacement Remove the middle or rear 2 5 inch drive backplane on page 188 Install the middle or rear 2 5 inch drive backplane on page 191 Remove the middle or rear 3 5 inch drive backplane on page 198 Install the middle or rear 3 5 inch drive backplane on pa...

Page 192: ...posure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http lis...

Page 193: ...f any from the drive bays See Remove a hot swap drive on page 176 Step 2 Remove the 2 5 inch drive backplane Figure 66 2 5 inch drive backplane removal a Lift the release tabs b Rotate the backplane backward slightly to release it from the two pins on the chassis Step 3 Record the cable connections on the backplane and then disconnect all cables from the backplane See 2 5 inch 3 5 inch drive backp...

Page 194: ...If you are instructed to return the old backplane follow all packaging instructions and use any packaging materials that are provided 184 ThinkSystem SR665 Maintenance Manual ...

Page 195: ...s on page 129 to ensure that you work safely Power off the server and disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video fo...

Page 196: ...n the outside of the server Then take the new backplane out of the package and place it on a static protective surface Step 2 Connect the cables to the backplane See 2 5 inch 3 5 inch drive backplane power on page 66 and 2 5 inch 3 5 inch drive backplane signal on page 71 186 ThinkSystem SR665 Maintenance Manual ...

Page 197: ...d press the backplane into position The release tabs will secure the backplane in place Step 4 Connect the cables to the system board See 2 5 inch 3 5 inch drive backplane power on page 66 and 2 5 inch 3 5 inch drive backplane signal on page 71 After you finish 1 Reinstall all the drives and fillers if any into the drive bays See Install a hot swap drive on page 178 2 Complete the parts replacemen...

Page 198: ...ad to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system Depending on the specific type your backplane might look different from the illustration in this topic A video for this task is available at Youtube https www youtube com pla...

Page 199: ...cage for easier operation See Remove the system fan cage on page 387 3 Remove all the installed drives and fillers if any from the drive bays See Remove a hot swap drive on page 176 Step 2 Remove the 2 5 inch drive backplane Figure 68 Removing the 4 x 2 5 inch drive backplane 1 Slightly pivot the release latches outwards in the direction as shown 2 Pivot the backplane to release it from the two pi...

Page 200: ...ne out of the drive cage Step 3 Record the cable connections on the backplane and then disconnect all cables from the backplane See 2 5 inch 3 5 inch drive backplane power on page 66 and 2 5 inch 3 5 inch drive backplane signal on page 71 190 ThinkSystem SR665 Maintenance Manual ...

Page 201: ...ear drive cage The procedure is the same for installing the backplane on the middle drive cage Attention Read Installation Guidelines on page 129 to ensure that you work safely Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electr...

Page 202: ... 5 inch drive backplane power on page 66 and 2 5 inch 3 5 inch drive backplane signal on page 71 Step 3 Align the bottom of the backplane with the studs at the bottom of the drive cage Rotate the backplane to vertical position so that the holes in the backplane pass through the pins on the drive cage and press the backplane into position The release latches will secure the backplane in place Figur...

Page 203: ...ne After you finish 1 Reinstall all the drives and fillers if any into the drive bays See Install a hot swap drive on page 178 2 Complete the parts replacement See Complete the parts replacement on page 397 Chapter 4 Hardware replacement procedures 193 ...

Page 204: ...posure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http lis...

Page 205: ...rom the two pins on the chassis Figure 72 3 5 inch drive backplane removal a Pull out the plungers and slightly slide the backplane to the side as shown b Rotate the backplane down to release it from the four hooks on the chassis Then carefully lift the backplane out of the chassis Step 3 Record the cable connections on the backplane and then disconnect all cables from the backplane See 2 5 inch 3...

Page 206: ...s for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGc...

Page 207: ...and lower it into the chassis Then put the backplane into place with it leaning backward slightly b Rotate the backplane to vertical position to ensure that the four hooks on the chassis pass through the corresponding holes in the backplane Then slide the new backplane as shown until it is secured into place Step 4 Connect the cables to the system board See 2 5 inch 3 5 inch drive backplane power ...

Page 208: ...revent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku...

Page 209: ... Remove the top cover on page 392 2 If you are removing the middle backplane remove the system fan cage for easier operation See Remove the system fan cage on page 387 3 Remove all the installed drives and fillers if any from the drive bays See Remove a hot swap drive on page 176 Step 2 Remove the 3 5 inch drive backplane Figure 74 Removing the 2 x 3 5 inch drive backplane Chapter 4 Hardware repla...

Page 210: ...lease it from the two pins on the drive cage 3 Carefully lift the backplane out of the drive cage Step 3 Record the cable connections on the backplane and then disconnect all cables from the backplane See 2 5 inch 3 5 inch drive backplane power on page 66 and 2 5 inch 3 5 inch drive backplane signal on page 71 200 ThinkSystem SR665 Maintenance Manual ...

Page 211: ...is the same for installing the backplane on the middle drive cage Attention Read Installation Guidelines on page 129 to ensure that you work safely Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap...

Page 212: ... 5 inch drive backplane power on page 66 and 2 5 inch 3 5 inch drive backplane signal on page 71 Step 3 Align the bottom of the backplane with the studs at the bottom of the drive cage Rotate the backplane to vertical position so that the holes in the backplane pass through the pins on the drive cage and press the backplane into position The release latches will secure the backplane in place Figur...

Page 213: ... and disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlis...

Page 214: ... and then disconnect all cables from the backplanes For information about the backplane cable routing see 7mm drives on page 64 d Remove the 7mm drive assembly if any from the rear chassis See Remove the 7mm drive cage on page 338 Step 2 Remove the 7mm drive backplane on the top Figure 78 7mm drive backplane removal top a Remove the two screws as shown b Vertically lift the backplane up and put it...

Page 215: ... all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7h...

Page 216: ...Step 2 Connect the cables to the backplanes See 7mm drives on page 64 206 ThinkSystem SR665 Maintenance Manual ...

Page 217: ...e top Figure 81 7mm drive backplane installation top a Put the backplane down on the cage as shown b Install the two screws to secure the backplane in place Step 5 Connect the cables to the system board See 7mm drives on page 64 After you finish 1 Reinstall all the drives and fillers if any into the drive bays See Install a hot swap drive on page 178 2 Complete the parts replacement See Complete t...

Page 218: ...upply unit replacement Use this information to remove and install a power supply unit Remove a hot swap power supply unit on page 209 Install a hot swap power supply on page 216 208 ThinkSystem SR665 Maintenance Manual ...

Page 219: ...ON Never remove the cover on a power supply or any part that has this label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician S002 CAUTION The power control button on the device and the power switch on ...

Page 220: ...here is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect ...

Page 221: ...nt and result in data loss the damages and losses result from incorrect operation of the equipment will not be covered by the manufacturers warranty S035 CAUTION Never remove the cover on a power supply or any part that has this label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these compon...

Page 222: ...bles as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn OFF all power sources and equipment that is to be attached to this product 2 Attach signal cables to the product 3 Attach power cords to the product For ac systems use appliance inlets For dc systems ensure correct polarity of 48 V dc connections RTN...

Page 223: ...nsitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html Chapter 4 Hardware replacement procedures 213 ...

Page 224: ...ition 2 Rotate the CMA out of the way to gain access to the power supply Step 2 Disconnect the power cord from the hot swap power supply Note If you are replacing two power supplies replace them one by one to ensure that the power supply to the server is not interrupted Do not disconnect the power cord from the secondly replaced power supply until the power output LED for the firstly replaced powe...

Page 225: ... After you finish 1 Install a new power supply or install the power supply filler to cover the power supply bay See Install a hot swap power supply on page 216 Important To ensure proper cooling during normal server operation both of the power supply bays must be occupied This means that each bay must have a power supply installed or one has a power supply installed and the other has a power suppl...

Page 226: ...ng the existing power supply with a new power supply Use Lenovo Capacity Planner to calculate the required power capacity for what is configured for your server More information about Lenovo Capacity Planner is available at https datacentersupport lenovo com solutions lnvo lcp Ensure that the devices that you are installing are supported For a list of supported optional devices for the server go t...

Page 227: ...rent from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect any equipment that will be attached to this product to properly wired outlets When possible...

Page 228: ...es to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 Remove power cords from outlet 3 Remove signal cables from connectors 4 Remove all cables from devices 218 ThinkSystem SR665 Maintenance Manual ...

Page 229: ...nt and result in data loss the damages and losses result from incorrect operation of the equipment will not be covered by the manufacturers warranty S035 CAUTION Never remove the cover on a power supply or any part that has this label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these compon...

Page 230: ...bles as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn OFF all power sources and equipment that is to be attached to this product 2 Attach signal cables to the product 3 Attach power cords to the product For ac systems use appliance inlets For dc systems ensure correct polarity of 48 V dc connections RTN...

Page 231: ...nsitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html Chapter 4 Hardware replacement procedures 221 ...

Page 232: ...it Figure 85 Hot swap power supply filler removal Step 3 Slide the new hot swap power supply into the bay until it snaps into position Figure 86 Hot swap power supply installation After you finish 1 Connect one end of the power cord to the new power supply connector then connect the other end of the power cord into a properly grounded electrical outlet 2 If you have adjusted the CMA to gain access...

Page 233: ...turned off turn on the server Ensure that both the power input LED and the power output LED on the power supply are lit indicating that the power supply is operating properly Chapter 4 Hardware replacement procedures 223 ...

Page 234: ...ckages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html Procedure Step 1 Prepare your server 1 Power off the server 2 Remove the top cover See Remove the top ...

Page 235: ...After you finish If you are instructed to return the old adapter follow all packaging instructions and use any packaging materials that are provided Chapter 4 Hardware replacement procedures 225 ...

Page 236: ...339612 html Procedure Step 1 Remove the top cover See Remove the top cover on page 392 Step 2 Touch the static protective package that contains the adapter to any unpainted surface on the outside of the server Then take the adapter out of the package and place it on a static protective surface Note The adapter is shipped with and preinstalled on a mounting bracket check and ensure that the adapter...

Page 237: ...Chapter 4 Hardware replacement procedures 227 ...

Page 238: ...llation Guidelines on page 129 to ensure that you work safely Power off the server and disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding ...

Page 239: ...on switch removal Step 4 Remove the fan cage from the system board See Remove the system fan cage on page 387 Step 5 Disconnect the cable of the intrusion switch from the system board Figure 90 Intrusion switch cable disconnection After you finish If you are instructed to return the old intrusion switch follow all of the packaging instructions and use any packaging materials that are provided Chap...

Page 240: ...lectricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albuml...

Page 241: ...nnect the intrusion switch cable to the system board See System board components on page 43 Figure 91 Intrusion switch connection Step 3 Insert the intrusion switch into the intrusion switch bracket on the fan cage and push it in the direction as shown until it is fully seated Note Ensure that the intrusion switch cable is routed through the cable clip on the fan cage Figure 92 Intrusion switch in...

Page 242: ...After you finish Complete the parts replacement See Complete the parts replacement on page 397 232 ThinkSystem SR665 Maintenance Manual ...

Page 243: ...mation to remove and install the M 2 adapter and M 2 drive Remove the M 2 adapter and M 2 drive on page 234 Adjust the retainer on the M 2 adapter on page 237 Install the M 2 adapter and M 2 drive on page 239 Chapter 4 Hardware replacement procedures 233 ...

Page 244: ...e to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list you...

Page 245: ...sconnect the cables from the system board Step 3 Remove the M 2 drive from the M 2 adapter Figure 93 M 2 drive removal a Press both sides of the retainer 2 b Slide the retainer backward to loosen the M 2 drive from the M 2 adapter c Rotate the M 2 drive away from the M 2 adapter d Pull the M 2 drive away from the connector 1 at an angle of approximately 30 degrees Chapter 4 Hardware replacement pr...

Page 246: ...pter Figure 94 M 2 adapter removal a Loosen the screw and remove the M 2 adapter from the bracket b Open the retainer clip on the air baffle c Remove the M 2 adapter from the air baffle 236 ThinkSystem SR665 Maintenance Manual ...

Page 247: ...ic electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com al...

Page 248: ...95 M 2 retainer adjustment a Press both sides of the retainer b Move the retainer forward until it is in the large opening of the keyhole c Take the retainer out of the keyhole d Insert the retainer into the correct keyhole e Press both sides of the retainer f Slide the retainer backwards toward the small opening of the keyhole until it is seated in place 238 ThinkSystem SR665 Maintenance Manual ...

Page 249: ...c electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com alb...

Page 250: ...urface Notes The M 2 adapter is shipped with a loose screw but the screw is not necessarily used for the installation The M 2 adapter you want to install might be different from the following illustrations but the installation method is the same Step 2 Adjust the retainer on the M 2 adapter to accommodate the particular size of the M 2 drive you wish to install See Adjust the retainer on the M 2 a...

Page 251: ... 2 drive slot 1 Slot 0 2 Slot 1 Step 4 Install the M 2 adapter into the M 2 tray Figure 97 M 2 adapter installation a Open the retention clip on the air baffle b Insert the M 2 adapter at an angle of approximately 30 degrees into the tray as shown c Rotate the M 2 adapter downward until it snaps into place Chapter 4 Hardware replacement procedures 241 ...

Page 252: ...middle 2 5 inch or 3 5 inch drive cage Remove the middle 2 5 inch drive cage on page 242 Install the middle 2 5 inch drive cage on page 244 Remove the middle 3 5 inch drive cage on page 246 Install the middle 3 5 inch drive cage on page 249 Remove the middle 2 5 inch drive cage Use this information to remove the middle 2 5 inch drive cage About this task Attention Read Installation Guidelines on p...

Page 253: ...Remove the system fan cage for easier operation See Remove the system fan cage on page 387 c Disconnect cables from the middle drive cage d Remove all the installed drives and fillers if any from the drive bays See Remove a hot swap drive on page 176 Step 2 Rotate the handle to open it Then remove the drives from the drive cage Figure 99 Opening the drive cage handle and removing the drives Chapte...

Page 254: ...as shown and close the handle Figure 101 Closing the handle for the middle 2 5 inch drive cage After you finish If you are instructed to return the old drive cage follow all packaging instructions and use any packaging materials that are provided Install the middle 2 5 inch drive cage Use this information to install the middle 2 5 inch drive cage 244 ThinkSystem SR665 Maintenance Manual ...

Page 255: ...ith an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html Procedure Step 1 Connect cables to the backplane Step 2 Align the bottom of the backplane with the studs at the bottom of the drive cage Rotate the backplan...

Page 256: ...dapter See Chapter 3 Internal cable routing on page 57 2 Complete the parts replacement See Complete the parts replacement on page 397 Remove the middle 3 5 inch drive cage Use this information to remove the middle 3 5 inch drive cage About this task Attention Read Installation Guidelines on page 129 to ensure that you work safely Power off the server and disconnect all power cords for this task P...

Page 257: ...move the system fan cage for easier operation See Remove the system fan cage on page 387 c Disconnect cables from the middle drive cage d Remove all the installed drives and fillers if any from the drive bays See Remove a hot swap drive on page 176 Step 2 Rotate the handle to open it Then removing the drives from the drive cage Figure 104 Opening the drive cage handle and removing the drives Chapt...

Page 258: ... middle 3 5 inch drive cage Step 4 Press the latch as shown and close the handle Figure 106 Closing the handle for the middle 3 5 inch drive cage After you finish If you are instructed to return the old drive cage follow all packaging instructions and use any packaging materials that are provided 248 ThinkSystem SR665 Maintenance Manual ...

Page 259: ...ges until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html Procedure Step 1 Connect cables to the backplane Step 2 Align the bottom of the backplane with the studs ...

Page 260: ...2 Rotate the front of the drive cage down into place 3 Install drives into the middle drive cage See on page 4 Press the latch as shown 5 Rotate the handle to close it After you finish 1 Connect cables from the backplanes to a RAID HBA adapter See Chapter 3 Internal cable routing on page 57 2 Complete the parts replacement See Complete the parts replacement on page 397 250 ThinkSystem SR665 Mainte...

Page 261: ...ent Use this information to remove and install a memory module Remove a memory module on page 252 Memory module installation rules on page 254 Install a memory module on page 255 Chapter 4 Hardware replacement procedures 251 ...

Page 262: ... not stack memory modules directly on top of each other during storage Never touch the gold memory module connector contacts or allow these contacts to touch the outside of the memory module connector housing Handle memory modules with care never bend twist or drop a memory module Do not use any metal tools such as jigs or clamps to handle the memory modules because the rigid metals may damage the...

Page 263: ...e slot Attention To avoid breaking the retaining clips or damaging the memory module slots handle the clips gently b Grasp the memory module at both ends and carefully lift it out of the slot After you finish 1 Install a memory module filler or a new memory module to cover the slot See Install a memory module on page 255 2 If you are instructed to return the old memory module follow all packaging ...

Page 264: ...B using RDIMMs 128 GB using 3DS RDIMMs Maximum capacity 2 TB using RDIMMs 4 TB using 3DS RDIMMs Type depending on the model TruDDR4 3200 dual rank 16 GB 32 GB 64 GB RDIMM For a list of supported memory options see https static lenovo com us en serverproven index shtml Note The operating speed and total memory capacity depend on the processor model and UEFI settings The following figure and table h...

Page 265: ... 5 21 13 29 15 31 4 20 2 18 9 25 11 27 8 24 6 22 Capacity DIMMs with different capacities only two different capacities can be mixed install the one with the highest capacity first Rank DIMMs with different ranks can be mixed install the one with the highest rank first Frequency DIMMs with different frequencies can be mixed in the same channel Voltage DIMMs with different operating voltage cannot ...

Page 266: ...top of each other during storage Never touch the gold memory module connector contacts or allow these contacts to touch the outside of the memory module connector housing Handle memory modules with care never bend twist or drop a memory module Do not use any metal tools such as jigs or clamps to handle the memory modules because the rigid metals may damage the memory modules Do not insert memory m...

Page 267: ...e installation a Open the retaining clip on each end of the memory module slot Attention To avoid breaking the retaining clips or damaging the memory module slots open and close the clips gently b Align the memory module with the slot and gently place the memory module on the slot with both hands c Firmly press both ends of the memory module straight down into the slot until the retaining clips sn...

Page 268: ...After you finish Complete the parts replacement See Complete the parts replacement on page 397 258 ThinkSystem SR665 Maintenance Manual ...

Page 269: ...replacement Use this information to remove and install the OCP 3 0 Ethernet adapter Remove the OCP 3 0 Ethernet adapter on page 260 Install the OCP 3 0 Ethernet adapter on page 262 Chapter 4 Hardware replacement procedures 259 ...

Page 270: ...nd disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist ...

Page 271: ...t adapter removal 1 Loosen the thumbscrew that secures the card 2 Pull out the OCP 3 0 Ethernet adapter Step 2 Remove the OCP label Figure 113 OCP label removal After you finish Reinstall a new OCP 3 0 Ethernet adapter or a card filler Chapter 4 Hardware replacement procedures 261 ...

Page 272: ...and disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist...

Page 273: ...rely tightened Otherwise the OCP 3 0 Ethernet adapter will not get full connection and may not function If there is an OCP 3 0 Ethernet adapter installed when the system is powered off but still plugged in to AC power system fans will continue to spin at a much lower speed This is the system design to provide proper cooling for the OCP 3 0 Ethernet adapter Figure 114 OCP 3 0 Ethernet adapter insta...

Page 274: ...taching the OCP label Step 5 Connect the cables to the OCP 3 0 Ethernet adapter After you finish Complete the parts replacement See Complete the parts replacement on page 397 264 ThinkSystem SR665 Maintenance Manual ...

Page 275: ...d heat sink When removing or installing a processor and heat sink protect empty processor sockets with a cover Do not touch the processor socket or processor contacts Processor socket contacts are very fragile and easily damaged Contaminants on the processor contacts such as oil from your skin can cause connection failures Do not allow the thermal grease on the processor or heat sink to come in co...

Page 276: ...icity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist s...

Page 277: ...the performance heat sink See Remove the system fan cage on page 387 4 Remove any parts and disconnect any cables that might impede your access to the heat sink and processor Step 2 Use a Torx T20 screwdriver to loosen all the captive screws in the removal sequence shown on the heat sink label After loosening each captive screw wait for several seconds for the heat sink to loosen from the processo...

Page 278: ...nk After you finish If you are replacing a heat sink install a new heat sink See Install a heat sink on page 273 If you are replacing a processor remove the processor See Remove a processor on page 269 268 ThinkSystem SR665 Maintenance Manual ...

Page 279: ...ty which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show...

Page 280: ...maximum torque value to 14 0 0 5 inch pounds Step 2 Slightly lift up the force frame and the rail frame in the direction shown The processor in the rail frame is spring loaded Step 3 Hold the blue tab of the processor carrier and slide the processor carrier out of the rail frame After you finish Install a new processor See Install a processor on page 271 270 ThinkSystem SR665 Maintenance Manual ...

Page 281: ...ing system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html Notes See https static lenovo com us en serverproven index shtml for a list of processors supported for your server All processors on the system board must have the same speed number of cores and frequency Before y...

Page 282: ...e blue latches lock into place Step 3 Close the force frame Step 4 Tighten the screws in the installation sequence shown on the force frame Note Use an ESD safe screwdriver and set the maximum torque value to 14 0 0 5 inch pounds After you finish Install the heat sink See Install a heat sink on page 273 272 ThinkSystem SR665 Maintenance Manual ...

Page 283: ...f the server and disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system Chapter 4 Hardware replacement procedures 273 ...

Page 284: ...d 2 Apply new thermal grease TaiSol TC5288 in a quadrilateral design on the top of the processor Note Do not apply too much thermal grease Too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket Figure 120 Applying thermal grease 274 ThinkSystem SR665 Maintenance Manual ...

Page 285: ...s on the processor plate The captive screws on the heat sink should align with the screw holes on the processor plate Tighten all the captive screws in the installation sequence shown on the heat sink label Note The suggested tightening torque value is 14 0 0 5 inch pounds 1 525 1 638 newton meters Figure 121 Installing a standard heat sink Chapter 4 Hardware replacement procedures 275 ...

Page 286: ...k After you finish 1 Install the air baffle See Install the air baffle on page 152 2 Install any parts that you have removed 3 Complete the parts replacement See Complete the parts replacement on page 397 276 ThinkSystem SR665 Maintenance Manual ...

Page 287: ...hes Note Depending on the model the left rack latch might be assembled with a VGA connector and the right rack latch might be assembled with the front I O assembly Remove the rack latches on page 278 Install the rack latches on page 282 Chapter 4 Hardware replacement procedures 277 ...

Page 288: ...the rack latches without powering off the server Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com play...

Page 289: ...n the right rack latch and place it in a safe place Figure 123 ID label plate removal Step 3 Disconnect the VGA cable the front I O assembly cable or both cables from the system board Step 4 Remove the screws that secure the cable retainer on the side of the server Then remove the cable retainer from the chassis Figure 124 Cable retainer removal Chapter 4 Hardware replacement procedures 279 ...

Page 290: ...t secure the rack latch Figure 125 Screws removal Step 6 On each side of the server slide the rack latch forward slightly and then remove the rack latch from the chassis Figure 126 Rack latch removal After you finish 280 ThinkSystem SR665 Maintenance Manual ...

Page 291: ...If you are instructed to return the old rack latches follow all packaging instructions and use any packaging materials that are provided Chapter 4 Hardware replacement procedures 281 ...

Page 292: ... the rack latches without powering off the server Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com pla...

Page 293: ...rver Then take the new rack latches out of the package and place them on a static protective surface Step 2 On each side of the server align the rack latch with the pin on the chassis Then press the rack latch onto the chassis and slightly slide it backward Figure 127 Rack latch installation Chapter 4 Hardware replacement procedures 283 ...

Page 294: ...Step 3 Install the screws to secure the rack latch on each side of the server Figure 128 Screws installation 284 ThinkSystem SR665 Maintenance Manual ...

Page 295: ...retainer Note To avoid unnecessary damage to the bundle cable ensure that it is routed and fixed on the upper frame of the cable retainer Figure 129 Cable retainer installation Step 5 Connect the cables to the system board See Chapter 3 Internal cable routing on page 57 After you finish Chapter 4 Hardware replacement procedures 285 ...

Page 296: ...the ID label plate to the right rack latch as shown Figure 130 ID label plate installation 2 Complete the parts replacement See Complete the parts replacement on page 397 286 ThinkSystem SR665 Maintenance Manual ...

Page 297: ...acitor module from the air baffle on page 291 Install a super capacitor module on the air baffle on page 293 Remove a super capacitor module from the middle 2 5 inch drive cage on page 295 Install a super capacitor module on the middle 2 5 inch drive cage on page 297 Remove a super capacitor from the chassis on page 300 Install a super capacitor on the chassis on page 303 Chapter 4 Hardware replac...

Page 298: ...Super capacitor locations in the system On the chassis On standard air baffle On GPU air baffle 288 ThinkSystem SR665 Maintenance Manual ...

Page 299: ...Chapter 4 Hardware replacement procedures 289 ...

Page 300: ...On the 2 5 inch middle drive cage 290 ThinkSystem SR665 Maintenance Manual ...

Page 301: ...vent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku h...

Page 302: ...he air baffle Figure 131 Super capacitor module removal a Open the retention clip on the holder of the super capacitor module b Take the super capacitor module out of the holder After you finish If you are instructed to return the old RAID super capacitor module follow all packaging instructions and use any packaging materials that are provided 292 ThinkSystem SR665 Maintenance Manual ...

Page 303: ...y which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show ...

Page 304: ...r module Figure 132 Super capacitor installation on the air baffle 1 Open the retention clip on a holder 2 Put a super capacitor module into the holder 3 Press it down to secure it into the holder Step 3 Connect the super capacitor module to an adapter with the extension cable that comes with the super capacitor module See RAID super capacitor modules on page 62 After you finish Complete the parts...

Page 305: ...or this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLG...

Page 306: ... Remove the super capacitor module Figure 134 Removing the super capacitor module 1 Pull out the blue latch on the super capacitor cover 2 Slide the cover out of the holder 3 Take the super capacitor module out of the holder After you finish If you are instructed to return the old RAID super capacitor module follow all packaging instructions and use any packaging materials that are provided 296 Th...

Page 307: ...atic electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com ...

Page 308: ...ut of the package and place it on a static protective surface Step 2 Open the drive cage handle Figure 135 Opening the handle of the middle drive cage 1 Pull out the blue plunger 2 Slide the metal cover out of the drive cage Step 3 Remove the metal cover Figure 136 Removing the metal cover 1 Pull out the blue plunger 2 Slide the metal cover out of the drive cage 298 ThinkSystem SR665 Maintenance M...

Page 309: ... out the blue latch on the cover and slide the cover into the holder until the pins pass through the holes Then release the blue latch to lock the cover into place Step 5 Connect the super capacitor module to an adapter with the extension cable that comes with the super capacitor module See RAID super capacitor modules on page 62 After you finish Complete the parts replacement See Complete the par...

Page 310: ... exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http ...

Page 311: ...p 3 Remove the super capacitor module Figure 138 Super capacitor module removal 1 Open the retention clip on the super capacitor holder 2 Take the super capacitor module out of the holder Step 4 Remove the super capacitor holder as shown if necessary Figure 139 Super capacitor holder removal Chapter 4 Hardware replacement procedures 301 ...

Page 312: ...r you finish If you are instructed to return the old RAID super capacitor module follow all packaging instructions and use any packaging materials that are provided 302 ThinkSystem SR665 Maintenance Manual ...

Page 313: ...h might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_523...

Page 314: ...D super capacitor module out of the package and place it on a static protective surface Step 2 Install the super capacitor holder Figure 140 Super capacitor box installation 1 Align the notch on the super capacitor holder with the pin on the chassis as shown 2 Pivot the super capacitor holder inward until the other side clicks into place 304 ThinkSystem SR665 Maintenance Manual ...

Page 315: ...e RAID super capacitor module down on the other side until it snaps into place Step 4 Connect the super capacitor module to an adapter with the extension cable that comes with the super capacitor module See RAID super capacitor modules on page 62 After you finish Complete the parts replacement See Complete the parts replacement on page 397 Chapter 4 Hardware replacement procedures 305 ...

Page 316: ...bracket right on page 318 Rearwall bracket matrix Server model Required rearwall brackets Server model with 8 PCIe slots The server requires 3 rearwall brackets A1 rearwall bracket on the left B1 rearwall bracket on the middle C1 rearwall bracket on the right Server model with 4 x 2 5 inch rear drives The server requires 3 rearwall brackets A1 rearwall bracket on the left B1 rearwall bracket on th...

Page 317: ... on the middle Server model with 8 x 2 5 inch rear drives The server requires 1 rearwall bracket A1 rearwall bracket on the left B2 rearwall bracket on the middle Server model with 4 x 3 5 inch rear drives The server requires no rearwall brackets Chapter 4 Hardware replacement procedures 307 ...

Page 318: ...ich might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_5...

Page 319: ...n A1 rearwall bracket Figure 142 A1 rearwall bracket installation a Remove the three screws as shown b Remove the bracket from the chassis as shown After you finish 1 Remove or install a rear drive cage or riser assemblies See PCIe adapter and riser assembly replacement on page 345 Rear drive cage replacement on page 320 2 Complete the parts replacement See Complete the parts replacement on page 3...

Page 320: ...hich might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_...

Page 321: ...e of the rear chassis Install the bracket to the chassis as shown b Install the three screws to secure the rearwall bracket After you finish 1 Install a rear drive cage or riser assemblies See Install the 4 x 2 5 inch rear drive cage on page 332 Install the 8 x 2 5 inch rear drive cage on page 336 Install the 2 x 3 5 inch rear drive cage on page 323 Install the 4 x 3 5 inch rear drive cage on page...

Page 322: ...ity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist sho...

Page 323: ...emoval of B1 rearwall bracket the B2 rearwall bracket can be removed in the same way Figure 144 B1 rearwall bracket removal a Remove the two screws b Remove the bracket from the chassis in the direction as shown After you finish 1 Remove or install a rear drive cage or riser assemblies See PCIe adapter and riser assembly replacement on page 345 Rear drive cage replacement on page 320 2 Complete th...

Page 324: ...city which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist sh...

Page 325: ...alled in the same way Figure 145 B1 rearwall bracket installation a Align the holes on the rearwall bracket and the chasiss Install the bracket to the chassis as shown b Install the two screws to secure the rearwall bracket After you finish 1 Install a rear drive cage or riser assemblies See Install the 4 x 2 5 inch rear drive cage on page 332 Install the 2 x 3 5 inch rear drive cage on page 323 I...

Page 326: ... which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show i...

Page 327: ...1 rearwall bracket The procedure is the same for removing the C2 rearwall bracket Figure 146 C1 rearwall bracket removal a Remove the four screws b Remove the bracket from the chassis in the direction as shown After you finish 1 Remove or install a rear drive cage or riser assemblies See PCIe adapter and riser assembly replacement on page 345 Rear drive cage replacement on page 320 2 Complete the ...

Page 328: ... which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show i...

Page 329: ...the C2 rearwall bracket Figure 147 C1 rearwall bracket installation a Align the pin on the rearwall bracket and the pin slot on the right side of the rear chassis Install the bracket to the chassis as shown b Install the four screws to secure the rearwall bracket After you finish 1 Install a rear drive cage or riser assemblies See Install the 4 x 2 5 inch rear drive cage on page 332 Install a PCIe...

Page 330: ...the 4 x 3 5 inch rear drive cage on page 325 Install the 4 x 3 5 inch rear drive cage on page 327 Remove the 4 x 2 5 inch rear drive cage on page 330 Install the 4 x 2 5 inch rear drive cage on page 332 Remove the 8 x 2 5 inch rear drive cage on page 334 Install the 8 x 2 5 inch rear drive cage on page 336 Remove the 7mm drive cage on page 338 Install the 7mm drive cage on page 341 320 ThinkSystem...

Page 331: ...sure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list ...

Page 332: ... Remove the 2 x 3 5 inch rear drive cage Figure 148 Removing the 2 x 3 5 inch rear drive cage 1 Twist and pull out the blue plungers 2 Slide the drive cage towards the rear of the chassis to release it Step 3 If needed remove the backplane from the drive cage See Remove the middle or rear 3 5 inch drive backplane on page 198 After you finish If you are instructed to return the old drive cage follo...

Page 333: ...9 to ensure that you work safely Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R...

Page 334: ... 3 5 inch rear drive cage Figure 149 Installing the 2 x 3 5 inch rear drive cage 1 Align the rear drive cage with the chassis and lower the drive cage into the chassis Move the rear drive cage forward until it clicks into position 2 Twist and release the blue plunger to secure the drive cage Step 3 Check and ensure that the blue plungers are latched into place to secure the rear drive cage After y...

Page 335: ...sure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list ...

Page 336: ... Remove the 4 x 3 5 inch rear drive cage Figure 150 Removing the 4 x 3 5 inch reard rive cage 1 Twist and pull out the blue plungers 2 Slide the drive cage towards the rear of the chassis to release it Step 3 If needed remove the backplane from the drive cage See Remove the middle or rear 3 5 inch drive backplane on page 198 After you finish If you are instructed to return the old drive cage follo...

Page 337: ...9 to ensure that you work safely Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R...

Page 338: ...page 306 Step 2 Align the rear drive cage with the chassis and lower the drive cage into the chassis Move the rear drive cage forward until it clicks into position Figure 151 Step 3 Check and ensure that the blue plungers are latched into place to secure the rear drive cage After you finish 1 Reinstall the drives or drive fillers into the rear drive cage See Install a hot swap drive on page 178 2 ...

Page 339: ...Chapter 4 Hardware replacement procedures 329 ...

Page 340: ...xposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http li...

Page 341: ...rive cage Figure 152 Removing the rear 4 x 2 5 inch drive cage 1 Twist and pull out the blue plunger 2 Slide the drive cage towards the rear of the chassis to release it Step 3 If needed remove the backplane from the drive cage See Remove the middle or rear 2 5 inch drive backplane on page 188 After you finish If you are instructed to return the old drive cage follow all packaging instructions and...

Page 342: ... 129 to ensure that you work safely Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLY...

Page 343: ...rive cage See Rearwall bracket replacement on page 306 Step 2 Install the 4 x 2 5 inch rear drive cage Figure 153 Installing the 4 x 2 5 inch rear drive cage 1 Align the rear drive cage with the chassis and lower the drive cage into the chassis 2 Move the rear drive cage forward until it clicks into position After you finish 1 Reinstall the drives or drive fillers into the rear drive cage See Inst...

Page 344: ...xposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http li...

Page 345: ...r drive cage Figure 154 Removing the 8 x 2 5 inch rear drive cage 1 Twist and pull out the blue plunger 2 Slide the drive cage towards the rear of the chassis to release it Step 3 If needed remove the backplane from the drive cage See Remove the middle or rear 2 5 inch drive backplane on page 188 After you finish If you are instructed to return the old drive cage follow all packaging instructions ...

Page 346: ... 129 to ensure that you work safely Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLY...

Page 347: ...earwall bracket replacement on page 306 Step 2 Install the 8 x 2 5 inch rear drive cage Figure 155 Installing the 8 x 2 5 inch rear drive cage 1 Align the rear drive cage with the chassis and lower the drive cage into the chassis Move the rear drive cage forward until it clicks into position 2 Twist and put down the blue plunger After you finish 1 Reinstall the drives or drive fillers into the rea...

Page 348: ...s on page 129 to ensure that you work safely Power off the server and disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video fo...

Page 349: ...a hot swap drive on page 176 3 Record the cable connections for 7mm drives and then disconnect all cables from the backplanes See 7mm drives on page 64 4 Remove the 7mm drive assembly if any from the rear chassis See Rear drive cage replacement on page 320 Step 2 Remove the 7mm drive cage from the riser 2 cage Figure 156 7mm drive cage removal 1 Remove the two screws as shown 2 Slightly and horizo...

Page 350: ...57 7mm drive cage securing clip removal Step 5 Optional Remove the riser 2 assembly from the riser 2 slot on the system board See Remove a PCIe adapter and riser 1 2 assembly on page 346 After you finish If you are instructed to return the old cage follow all packaging instructions and use any packaging materials that are provided 340 ThinkSystem SR665 Maintenance Manual ...

Page 351: ...uidelines on page 129 to ensure that you work safely Power off the server and disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A ...

Page 352: ...ver Then take the new backplane out of the package and place it on a static protective surface Step 2 Install the two 7mm backplanes to the 7mm drive cage See Install the 7mm drive backplanes on page 205 Step 3 Connect the cables any cables from the 7mm drive backplanes See 7mm drives on page 64 342 ThinkSystem SR665 Maintenance Manual ...

Page 353: ...Step 4 Hook the securing clip over the riser adapter on the riser cage Figure 158 7mm drive cage securing clip installation Chapter 4 Hardware replacement procedures 343 ...

Page 354: ... front of the riser cage b Install the two screws to secure the 7mm drive cage in place Step 6 Install the riser 2 assembly to the riser 2 slot on the system board See Install a PCIe adapter and riser 1 2 assembly on page 350 After you finish 1 Reinstall all the drives and fillers if any into the drive bays See Install a hot swap drive on page 178 2 Complete the parts replacement See Complete the ...

Page 355: ...lot configuration Server model with 8 PCIe slots The server has 8 PCIe slots Riser 1 slot 1 3 2FHFL 1FHHL Riser 2 slot 4 6 2FHFL 1FHHL 7 mm drives Riser 3 slot 7 8 2FHFL Server model with 4 x 2 5 inch rear drives The server has 6 PCIe slots Riser 1 slot 1 3 2FHFL 1FHHL Riser 2 slot 4 6 2FHFL 1FHHL 7 mm drives Server model with 8 x 2 5 inch rear drives The server has 4 PCIe slots Riser 1 slot 1 3 2...

Page 356: ...hich might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_...

Page 357: ...cord the cable connections first Then disconnect all cables from the PCIe adapter Step 4 Remove a riser 1 assembly or riser 2 assembly The illustration shows removing the riser 1 assemblies The procedure is the same for removing riser 2 assemblies Figure 160 Riser 1 2 assembly removal three slot bracket Figure 161 Riser 1 2 assembly removal one slot riser bracket 1 Optional Loosen the screw that s...

Page 358: ...ter removal 1 Press the retainer clip downward 2 Rotate the PCIe adapter retention latch to the open position 3 Grasp the PCIe adapter by its edges and carefully pull it out of the PCIe slot Note The PCIe adapter might fit tightly into the PCIe slot If necessary alternatively move each side of the PCIe adapter a small and equal amount until it is removed from the slot 348 ThinkSystem SR665 Mainten...

Page 359: ... bracket in the direction as shown After you finish 1 Refer to Chapter 3 Internal cable routing on page 57 if you need reconnect any cables to the removed PCIe adapters or riser cards 2 Reinstall the PCIe adapters and riser assembly See Install a PCIe adapter and riser 1 2 assembly on page 350 3 Complete the parts replacement See Complete the parts replacement on page 397 Chapter 4 Hardware replac...

Page 360: ...which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id...

Page 361: ...face Step 2 Install a riser card in a riser cage Figure 165 Riser card installation three slot riser bracket Figure 166 Riser card installation one slot or two slot riser bracket 1 Align the holes in the riser card with the mounting studs on the bracket Install the riser card to the bracket in the direction as shown 2 Install the two screws to secure the riser card to the bracket Chapter 4 Hardwar...

Page 362: ...pter by its edges 1 Align the PCIe adapter with the PCIe slot on the riser card Carefully press the PCIe adapter straight into the slot until it is securely seated and its bracket also is secured 2 Rotate the PCIe adapter retention latch to the closed position 352 ThinkSystem SR665 Maintenance Manual ...

Page 363: ...e slot riser bracket Figure 169 Riser 1 2 assembly installation one slot riser bracket 1 Align the riser adapter in the riser cage with the PCIe riser slot on the system board Carefully press the PCIe adapter straight into the slot until it is securely seated and its bracket also is secured 2 Optional If there is one screw on the riser cage tighten the screw After you finish 1 Refer to Chapter 3 I...

Page 364: ...354 ThinkSystem SR665 Maintenance Manual ...

Page 365: ...might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339...

Page 366: ...n a static protective surface Step 2 Remove the top cover See Remove the top cover on page 392 Step 3 If there is any PCIe adapter installed on the riser card record the cable connections first Then disconnect all cables from the PCIe adapter Step 4 Remove the riser 3 assembly in the direction as shown Figure 170 Riser 3 assembly removal two slot riser bracket 356 ThinkSystem SR665 Maintenance Man...

Page 367: ...r removal 1 Press the retainer clip downward 2 Rotate the PCIe adapter retention latch to the open position 3 Grasp the PCIe adapter by its edges and carefully pull it out of the PCIe slot Note The PCIe adapter might fit tightly into the PCIe slot If necessary alternatively move each side of the PCIe adapter a small and equal amount until it is removed from the slot Chapter 4 Hardware replacement ...

Page 368: ... the bracket in the direction as shown After you finish 1 Refer to Chapter 3 Internal cable routing on page 57 if you need reconnect any cables to the removed PCIe adapters or riser cards 2 Reinstall the PCIe adapters and riser assembly See Install a PCIe adapter and riser 3 assembly on page 359 3 Complete the parts replacement See Complete the parts replacement on page 397 358 ThinkSystem SR665 M...

Page 369: ... might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_5233...

Page 370: ...s need to be installed or removed for installing your riser assemblies See Rearwall bracket replacement on page 306 Step 5 Install a riser 3 assembly Align the securing clip at the end of the riser cage with the pin on the rear chassis the pin on the right side of the riser cage with the pin slot on the C1 rearwall bracket Carefully put down the riser 3 assembly until it is securely seated Figure ...

Page 371: ...this information to remove and install the security bezel Note The security bezel is available on some models Remove the security bezel on page 362 Install the security bezel on page 365 Chapter 4 Hardware replacement procedures 361 ...

Page 372: ...o ensure that you work safely Before you ship the rack with the server installed reinstall and lock the security bezel into place A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html 362 ThinkSystem SR665 Maintenance Manual ...

Page 373: ...Procedure Step 1 Use the key to unlock the security bezel Figure 175 Unlocking the security bezel Chapter 4 Hardware replacement procedures 363 ...

Page 374: ...nd rotate the security bezel outward to remove it from the chassis Figure 176 Security bezel removal After you finish Complete the parts replacement See Complete the parts replacement on page 397 364 ThinkSystem SR665 Maintenance Manual ...

Page 375: ...install and lock the security bezel into place Attention Read Installation Guidelines on page 129 to ensure that you work safely A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html Chapter 4 Hardware replacement procedures 365 ...

Page 376: ...emoved the rack latches reinstall them See Install the rack latches on page 282 Step 2 If the key is held inside the security bezel remove it out of the security bezel Figure 177 Key removal 366 ThinkSystem SR665 Maintenance Manual ...

Page 377: ...ress and hold the release latch 1 and rotate the security bezel inward until the other side clicks into place Figure 178 Security bezel installation Step 4 Use the key to lock the security bezel to the closed position Figure 179 Locking the security bezel Chapter 4 Hardware replacement procedures 367 ...

Page 378: ...372 Update the Universal Unique Identifier UUID on page 375 Update the DMI SMBIOS data on page 376 Enable TPM on page 376 Set the TPM policy on page 376 Optional assert physical presence on page 376 Enable UEFI Secure Boot on page 378 S017 CAUTION Hazardous moving fan blades nearby S012 CAUTION Hot surface nearby 368 ThinkSystem SR665 Maintenance Manual ...

Page 379: ... safely Power off the server and disconnect all power cords for this task Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube h...

Page 380: ...1 and System fan cage on page 387 M 2 module on page 234 RAID super capacitor modules on page 291 Middle drive cage on page 242 Rear drive cage on page 320 Riser 1 2 assembly on page 346 and Riser 3 assembly on page 355 Backplanes on page 181 CFF RAID HBA RAID expander adapters on page 226 CMOS battery on page 160 OCP 3 0 Ethernet adapter on page 260 5 Pull out the power supplies slightly Ensure t...

Page 381: ... There is a CPU external cap covering the CPU socket on the new system board Slide the CPU external cap out from the CPU socket on the new system board and install the external cap on the CPU socket on the removed system board If you are planning to recycle the system board follow the instructions in Disassembling the system board for recycle on page 436 for compliance with local regulations Chapt...

Page 382: ...electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com album...

Page 383: ...board to the rear of the server until the system board snaps into position Ensure that The new system board is engaged by the mounting stud 3 on the chassis The rear connectors on the new system board are inserted into the corresponding holes in the rear panel The release pin 1 secures the system board in place Step 3 A new system board comes with half height cable holders by default If the old sy...

Page 384: ... information for each component 3 Install the air baffle if you have removed it See Install the air baffle on page 152 4 Install the top cover See Install the top cover on page 394 5 Push the power supplies into the bays until they click into place 6 Connect power cords to the server and turn on the server 7 Update the Universally Unique Identifier UUID and DMI SMBIOS data with new vital product d...

Page 385: ...ard is replaced Use the Lenovo XClarity Provisioning Manager V3 to update the UUID in the UEFI based server 1 Start the server and press F11 to display the Lenovo XClarity Provisioning Manager V3 interface 2 From the System Summary page click Update VPD 3 Update the UUID Chapter 4 Hardware replacement procedures 375 ...

Page 386: ...ovisioning Manager V3 Complete the following steps to set the TPM policy Step 1 Start the server and when prompted press F1 to display Lenovo XClarity Provisioning Manager V3 Step 2 If the power on Administrator password is required enter the password Step 3 From the System Summary page click Update VPD Step 4 Set the policy to one of the following settings NationZ TPM 2 0 enabled China only Custo...

Page 387: ... assert hardware Physical Presence through the use of a jumper on the system board For more information about asserting hardware Physical Presence through the use of a jumper see Switch block and jumper on page 48 Chapter 4 Hardware replacement procedures 377 ...

Page 388: ...age for your server b Click Drivers Software c Navigate to the version of Lenovo XClarity Essentials OneCLI for your operating system and download the package 2 Run the following command to enable Secure Boot OneCli exe config set SecureBootConfiguration SecureBootSetting Enabled override imm userid password ip_address where userid password are the credentials used to access the BMC Lenovo XClarit...

Page 389: ...s used to the BMC Lenovo XClarity Controller interface of your server The default user ID is USERID and the default password is PASSW0RD zero not an uppercase o ip_address is the IP address of the BMC Chapter 4 Hardware replacement procedures 379 ...

Page 390: ...System fan replacement Use this information to remove and install a system fan Remove a system fan on page 381 Install a system fan on page 384 380 ThinkSystem SR665 Maintenance Manual ...

Page 391: ...of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system You can remove a hot swap fan without powering off the server which helps you avoid significant interruption to the operation of the system Note When removing a system fan without powering off the serv...

Page 392: ... LEDs 1 to locate the failing system fan Figure 182 Viewing the fan error LEDs from the top of the system fans Step 3 Remove the system fan Figure 183 System fan removal a Grasp the top of the system fan with your fingers b Lift the system fan out of the server 382 ThinkSystem SR665 Maintenance Manual ...

Page 393: ...ll a fan filler to cover the place See Install a system fan on page 384 2 If you are instructed to return the old system fan follow all packaging instructions and use any packaging materials that are provided Chapter 4 Hardware replacement procedures 383 ...

Page 394: ...atic protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system S033 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in spattered metal burns or both S017 CAUTION Hazardous moving fan blades nearby A video for this task is available at Youtube ...

Page 395: ...ic protective surface Step 2 Position the system fan above the system fan cage The system fan connector on the bottom of the system fan should face the rear of the chassis Press the system fan straight down until it is seated into place Figure 184 System fan installation After you finish Complete the parts replacement See Complete the parts replacement on page 397 Chapter 4 Hardware replacement pr...

Page 396: ...em fan cage replacement Use this information to remove and install the system fan cage Remove the system fan cage on page 387 Install the system fan cage on page 389 386 ThinkSystem SR665 Maintenance Manual ...

Page 397: ...lectricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albuml...

Page 398: ... system fan on page 381 c If you are removing the system fan cage to access other components you can remove it with the system fans installed Step 2 Remove the system fan cage Figure 185 System fan cage removal a Rotate the levers of the system fan cage to the rear of the server b Lift the system fan cage straight up and out of the chassis 388 ThinkSystem SR665 Maintenance Manual ...

Page 399: ...electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com album...

Page 400: ...n the system fan cage ensure that the system fans are correctly connected to the system fan connectors on the system board Step 2 Rotate the levers of the system fan cage to the front of the server to secure the system fan cage After you finish 1 If you have removed the system fans reinstall them See Install a system fan on page 384 2 Complete the parts replacement See Complete the parts replaceme...

Page 401: ...dous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in spattered metal burns or both S014 CAUTION Hazardous voltage current and energy levels might be present Only a qualified service technician is authorized to remove the covers where the label is attached Chapter 4 Hardware replacement procedures 391 ...

Page 402: ...n page 129 to ensure that you work safely Power off the server and disconnect all power cords for this task A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html 392 ThinkSystem SR665 Maintenance Manual ...

Page 403: ...er with the cover latch open might damage the cover latch Figure 187 Top cover removal a Use a screwdriver to turn the cover lock to the unlocked position as shown b Press the release button on the cover latch and then fully open the cover latch c Slide the top cover to the rear until it is disengaged from the chassis Then lift the top cover off the chassis and place the top cover on a flat clean ...

Page 404: ... you turn on the server Note A new top cover comes without a service label attached If you need a service label order it together with the new top cover and attach the service label to the new top cover first A video for this task is available at Youtube https www youtube com playlist list PLYV5R7hVcs Bz2XIeLEfGcrLGm9TSY_yt Youku http list youku com albumlist show id_52339612 html 394 ThinkSystem ...

Page 405: ...are connected and routed correctly See Chapter 3 Internal cable routing on page 57 Step 2 A new top cover comes without sponges by default If the old top cover is installed with sponges remove the sponges from the old top cover and attach them to the new top cover Figure 188 Remove the sponges from the old top cover Figure 189 Attach the sponges to the new top cover Chapter 4 Hardware replacement ...

Page 406: ...age the guides on both sides of the chassis Then slide the top cover to the front of the chassis Note Before you slide the top cover forward ensure that all the tabs on the top cover engage the chassis correctly 2 Rotate the cover latch until the top cover snaps into position Ensure that the cover latch is completely closed 3 Use a screwdriver to turn the cover lock to the locked position After yo...

Page 407: ...the top cover on page 394 4 Reconnect external cables and power cords to the server Attention To avoid component damage connect the power cords last 5 Update the server configuration if necessary Download and install the latest device drivers http datacentersupport lenovo com Update the system firmware See Firmware updates on page 7 Use the Lenovo XClarity Provisioning Manager Lite to configure th...

Page 408: ...398 ThinkSystem SR665 Maintenance Manual ...

Page 409: ...s the Lenovo XClarity Administrator If you configure automatic problem notification Lenovo Support is automatically alerted whenever a server encounters a potentially significant event To isolate a problem you should typically begin with the event log of the application that is managing the server If you are managing the server from the Lenovo XClarity Administrator begin with the Lenovo XClarity ...

Page 410: ...ity Controller event log The Lenovo XClarity Controller monitors the physical state of the server and its components using sensors that measure internal physical variables such as temperature power supply voltages fan speeds and component status The Lenovo XClarity Controller provides various interfaces to system management software and to system administrators and users to enable remote managemen...

Page 411: ...s LEDs are lit on the front I O assembly the rear panel the system board and the failed component By viewing the following LEDs you can often identify the system and device status and diagnose problems Front view on page 11 Diagnostics panel on page 23 LCD diagnostics panel handset on page 26 Rear view LEDs on page 41 System board LEDs on page 45 Chapter 5 Problem determination 401 ...

Page 412: ...xternal devices Surge suppressor device on the server Printer mouse and non Lenovo devices Each adapter Hard disk drives Memory modules until you reach the minimum configuration that is supported for the server Note The minimum configuration required for the server to start is one processor and one 2 GB DIMM 4 Power on the server If the problem is solved when you remove an adapter from the server ...

Page 413: ...cuits for example if a loose screw is causing a short circuit on a circuit board Step 3 Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start See Specifications on page 3 to determine the minimum configuration for your server Step 4 Reconnect all ac power cords and...

Page 414: ...er These LEDs indicate whether there is a problem with the connector cable or hub The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub If the LED is off there might be a defective connector or cable or a problem with the hub The Ethernet transmit receive activity LED is lit when the Ethernet controller sends or receives data over the Ethernet network ...

Page 415: ... Check the event log of Lenovo XClarity Controller and follow the suggested actions to resolve any event codes For more information about event logs see Event logs on page 400 2 Review this section to find the symptoms that you are experiencing and follow the suggested actions to resolve the issue 3 If the problem persists contact support see Contacting Support on page 441 Chapter 5 Problem determ...

Page 416: ...isor flash device for setup and configuration information 3 Check https static lenovo com us en serverproven index shtml to validate that the embedded hypervisor device is supported for the server 4 Make sure that the embedded hypervisor device is listed in the list of available boot options From the management controller user interface click Server Configuration Boot Options For information about...

Page 417: ...server and to a working electrical outlet The LEDs on the power supply do not indicate a problem The Power button LED is lit on and flash slowly The push force is enough and with button force response 3 If the power button LED didn t lit on or flash correctly Please reseat all the power supplies and make sure AC LED on PSU rear side are lit on 4 If you have just installed an optional device remove...

Page 418: ... reinstall the CMOS battery 7 Try to power on the system by IPMI command through XCC or by the power button 8 Implement the minimum configuration one processor one DIMM and one PSU without any adapter and any drive installed 9 Reseat all power supplies and make sure that AC LEDs on the PSU rear side are lit 10 Replace the each power supply and check the power button function after installing the e...

Page 419: ...correctly You have installed the correct type of memory If you changed the memory you updated the memory configuration in the Setup utility All banks of memory are enabled The server might have automatically disabled a memory bank when it detected a problem or a memory bank might have been manually disabled There is no memory mismatch when the server is at the minimum memory configuration 2 Reseat...

Page 420: ... F1 the Lenovo XClarity Provisioning Manager V3 interface is displayed by default You can perform memory diagnostics from this interface From the Diagnostic page click Run Diagnostic Memory test 6 Replace the failing DIMMs that fails Memory Test Hard disk drive problems Use this information to resolve issues related to the hard disk drives Server cannot recognize a hard drive on page 410 Multiple ...

Page 421: ...s are not recognized replace the backplane signal cable and run the tests again Replace the backplane If the adapter fails the test disconnect the backplane signal cable from the adapter and run the tests again If the adapter fails the test replace the adapter Multiple hard drives fail Complete the following steps until the problem is solved View the Lenovo XClarity Controller event log for events...

Page 422: ...tivity LED does not represent actual state of associated drive Complete the following steps until the problem is solved 1 If the green hard disk drive activity LED does not flash when the drive is in use run the diagnostics tests for the hard disk drives When you start a server and press F1 the Lenovo XClarity Provisioning Manager V3 interface is displayed by default You can perform hard drive dia...

Page 423: ... are displayed on page 414 Screen is blank on page 415 Screen goes blank when you start some application programs on page 416 The monitor has screen jitter or the screen image is wavy unreadable rolling or distorted on page 416 The wrong characters appear on the screen on page 416 Chapter 5 Problem determination 413 ...

Page 424: ...steps 1 Verify that the language and locality settings are correct for the keyboard and operating system 2 If the wrong language is displayed update the server firmware to the latest level See Firmware updates on page 7 414 ThinkSystem SR665 Maintenance Manual ...

Page 425: ... video adapter 3 If the server is installed with the graphical adapters while turning on the server the Lenovo logo is displayed on the screen after approximately 3 minutes This is normal operation while the system loads 4 Make sure that The server is turned on and there is power supplied to the server The monitor cables are connected correctly The monitor is turned on and the brightness and contr...

Page 426: ... cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 in b Non Lenovo monitor cables might cause unpredictable problems 2 Reseat the monitor cable 3 Replace the components listed in step 2 o...

Page 427: ...o solve problems related to a keyboard mouse KVM switch or USB device problems All or some keys on the keyboard do not work on page 418 Mouse does not work on page 418 KVM switch problems on page 419 USB device does not work on page 419 Chapter 5 Problem determination 417 ...

Page 428: ... the keyboard from the hub and connect it directly to the server 4 Replace the keyboard Mouse does not work 1 Make sure that The mouse cable is securely connected to the server The mouse device drivers are installed correctly The server and the monitor are turned on The mouse option is enabled in the Setup utility 2 If you are using a USB mouse and it is connected to a USB hub disconnect the mouse...

Page 429: ...d previously does not work now on page 420 External USB device is not recognized Complete the following steps until the problem is resolved 1 Update the UEFI firmware to the latest version 2 Make sure that the proper drivers are installed on the compute node See the product documentation for the USB device for information about device drivers 3 Use the Setup utility to make sure that the device is...

Page 430: ...o to Enable 8 If the Boot Device does not support MMIO above 4GB for Legacy Boot use UEFI Boot Mode or remove disable some PCIe devices 9 DC cycle the system and ensure the system is enter UEFI boot menu or the operating system then capture the FFDC log 10 Contact Lenovo technical support A Lenovo optional device that was just installed does not work 1 Make sure that The device is supported for th...

Page 431: ...5 Reseat the failing device 6 Replace the failing device Chapter 5 Problem determination 421 ...

Page 432: ...Number of displayed serial ports is less than the number of installed serial ports Complete the following steps until the problem is solved 1 Make sure that Each port is assigned a unique address in the Setup utility and none of the serial ports is disabled The serial port adapter if one is present is seated correctly 2 Reseat the serial port adapter 3 Replace the serial port adapter 422 ThinkSyst...

Page 433: ...and is assigned a unique address The device is connected to the correct connector 2 Reseat the following components a Failing serial device b Serial cable 3 Replace the following components a Failing serial device b Serial cable 4 Trained technician only Replace the system board Chapter 5 Problem determination 423 ...

Page 434: ...Use this information to solve intermittent problems Intermittent external device problems on page 425 Intermittent KVM problems on page 425 Intermittent unexpected reboots on page 426 424 ThinkSystem SR665 Maintenance Manual ...

Page 435: ...ect the device directly to the compute node Make sure that the device is configured correctly for the port Intermittent KVM problems Complete the following steps until the problem is solved Video problems 1 Make sure that all cables and the console breakout cable are properly connected and secure 2 Make sure that the monitor is working properly by testing it on another compute node 3 Test the cons...

Page 436: ... If the reset occurs after the operating system starts enter the operating system when the system operates normally and set up operating system kernel dump process Windows and Linux base operating systems will be using different method Enter the UEFI setup menus and disable the feature or disable it with the following OneCli command OneCli exe config set SystemRecovery RebootSystemOnNMI Disable bm...

Page 437: ... 2 The power cord is connected to a properly grounded electrical outlet for the server 3 Make sure that the power supply AC source is stable within the supported range 4 Swap the power supply to see if the issue follows the power supply if it follows the power supply then replace the failing one 5 Review the event log and see how the problem it is to follow the event log actions to resolved the pr...

Page 438: ...unning in standby mode if Emulex dual port 10GBase T embedded adapter is installed b The room temperature is not too high see Specifications on page 3 c The air vents are not blocked d The air baffle is installed securely 2 Reseat the dual port network adapter 3 Turn off the server and disconnect it from the power source then wait 10 seconds before restarting the server 4 If the problem still rema...

Page 439: ...turned on on page 430 Server is unresponsive POST is complete and operating system is running on page 431 Server is unresponsive cannot press F1 to start System Setup on page 431 Voltage planar fault is displayed in the event log on page 432 Unusual smell on page 432 Server seems to be running hot on page 432 Cracked parts or cracked chassis on page 432 Chapter 5 Problem determination 429 ...

Page 440: ...default setting and set the System Boot Mode to Legacy Mode Legacy option ROMs will be invoked shortly before the system boots The server immediately displays the POST Event Viewer when it is turned on Complete the following steps until the problem is solved 1 Correct any errors that are indicated by the light path diagnostics LEDs 2 Make sure that the server supports all the processors and that t...

Page 441: ...tion issue with either the VPN or the point at which the connection breaks down 4 Restart the compute node remotely through the management interface 5 If the problem remains verify that any new software has been installed and configured correctly 6 Contact your place of purchase of the software or your software provider Server is unresponsive cannot press F1 to start System Setup Configuration cha...

Page 442: ... until the problem is solved Multiple compute nodes or chassis 1 Make sure that the room temperature is within the specified range see Specifications on page 3 2 Make sure that the fans are installed correctly 3 Update the UEFI and XCC to the latest versions 4 Make sure that the fillers in the server are installed correctly see Maintenance Manual for detailed installation procedures 5 Use the IPMI...

Page 443: ...e If you have just installed an adapter or memory the server might have a memory address conflict The software is designed to operate on the server Other software works on the server The software works on another server 2 If you receive any error messages while you use the software see the information that comes with the software for a description of the messages and suggested solutions to the pro...

Page 444: ...434 ThinkSystem SR665 Maintenance Manual ...

Page 445: ... Copyright Lenovo 2019 435 ...

Page 446: ...ssembling the system board for recycle Follow the instructions in this section to disassemble the system board before recycling About this task Refer to local environmental waste or disposal regulations to ensure compliance Procedure Step 1 Remove the system board from the server see Remove the system board on page 369 436 ThinkSystem SR665 Maintenance Manual ...

Page 447: ... with 6 mm wrench One plunger with 11 mm and 16 mm wrench Eight T20 screws on the CPU sockets with T20 screwdriver Two hexagon bolts on VGA and COM RS232 connectors with 5 mm wrench 2 Separate the components 1 2 3 4 5 6 7 from the system board After you finish After disassembling the system board comply with local regulations when recycling Appendix A Hardware disassembling for recycle 437 ...

Page 448: ...438 ThinkSystem SR665 Maintenance Manual ...

Page 449: ... Copyright Lenovo 2019 439 ...

Page 450: ...the following location http thinksystem lenovofiles com help index jsp You can take these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Lenovo product The Lenovo Warranty term...

Page 451: ...he service technicians The Lenovo service technicians can start working on your solution as soon as you have completed and submitted an Electronic Service Request Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support you might need collect service data that can be used for further analysis Service data includes information such as event lo...

Page 452: ...442 ThinkSystem SR665 Maintenance Manual ...

Page 453: ...n new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not ...

Page 454: ...rd disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Theref...

Page 455: ...nt of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 32 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that en...

Page 456: ... maximum dew point 24 C 75 F ASHRAE class A4 8 90 maximum dew point 24 C 75 F Server off Ambient temperature 5 45 C 41 113 F Shipping or storage Ambient temperature 40 60 C 40 140 F Maximum altitude 3050 m 10 000 ft Relative humidity non condensing 8 90 Attention Airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature...

Page 457: ...ons networks Further certification may be required by law prior to making any such connection Contact a Lenovo representative or reseller for any questions Electronic emission notices When you attach a monitor to the equipment you must use the designated monitor cable and any interference suppression devices that are supplied with the monitor Additional electronic emissions notices are available a...

Page 458: ...Taiwan BSMI RoHS declaration Taiwan import and export contact information Contacts are available for Taiwan import and export information 448 ThinkSystem SR665 Maintenance Manual ...

Page 459: ...s 8SAS SATA 8NVMe 83 Cable routing for server model with 16 x 2 5 inch front drive bays 8SAS 8AnyBay 81 Cable routing for server model with 16 x 2 5 inch NVMe front drive bays 79 Cable routing for server model with 16 x 2 5 inch SAS SATA front drive bays 77 Cable routing for server model with 24 x 2 5 inch front drive bays SAS SATA 111 Cable routing for server model with 24 x 2 5 inch front drive ...

Page 460: ...dle bay drive cage 244 3 5 inch middle drive cage 249 4 x 2 5 inch rear drive cage 332 4 x 3 5 inch rear drive cage 327 8 x 2 5 inch rear drive cage 336 a riser 3 assembly 359 air baffle 152 backplane 185 196 205 341 CPU 271 front I O assembly 167 full height or half height cable wall brackets 155 158 GPU 172 graphic processing unit 172 hard disk drive 178 heat sink 273 hot swap drive 178 hot swap...

Page 461: ...66 power cords 55 power problems 403 power supply unit removing 209 replacing 208 problems Ethernet controller 404 hard disk drive 410 intermittent 424 keyboard 417 memory 409 monitor 413 mouse 417 network 428 observable 429 optional devices 419 PCIe 419 power 403 427 power on and power off 406 serial device 422 software 433 USB device 417 video 413 processor installing 266 269 271 273 removing 26...

Page 462: ...g 345 S safety v safety inspection checklist vi Secure Boot 378 security advisories 10 security bezel installing 365 removing 362 replacing 361 serial device problems 422 server components 11 server power on or power off problems 406 service and support before you call 440 hardware 441 software 441 service data 441 signal cable routing 2 5 inch 3 5 inch drive backplanes 71 software problems 433 so...

Page 463: ...r on and power off problems 406 power problems 427 serial device problems 422 symptoms based troubleshooting 405 USB device problems 417 video 413 Trusted Platform Module 376 turn off the server 10 turn on the server 10 U UEFI Secure Boot 378 update firmware 7 updating DMI SMBIOS 376 Universal Unique Identifier UUID 375 USB device problems 417 V VGA connector 11 video problems 413 W warranty 1 wor...

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