Conditions
Possible cause
Action
MBP disconnected
The HotSwap MBP is not
detected.
If the HotSwap MBP is
connected to the UPS, check that
the detection connector is
correctly plugged.
Silencing the alarm
Procedure
1.
Press the
ESC
(Escape) button on the front panel display to silence the alarm.
2.
Perform the applicable action to resolve the alarm condition. If the alarm status
changes, the alarm beeps again, overriding the previous alarm silencing.
Service and support
If you have any questions or problems with the UPS, call your Local Distributor or
your local service representative and ask for a UPS technical representative.
Have the following information ready when you call for service:
v
Equipment type and model number
v
Serial number
v
Firmware version number
v
Date of failure or problem
v
Symptoms of failure or problem
v
Customer address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA)
number. This number must appear on the outside of the package and on the Bill
Of Lading (if applicable). Use the original packaging or request packaging from
your local service representative or distributor. Units damaged in shipment as a
result of improper packaging are not covered under warranty. A replacement or
repair unit will be shipped, freight prepaid for all warrantied units.
Note:
For critical applications, immediate replacement might be available. Call
your local service representative or the distributor nearest you.
46
Installation and User's Guide
Summary of Contents for 5594-5KX
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