background image

– Has this configuration ever worked?

– If it has been working, what changes were made prior to it failing?

– Is this the original reported failure?

• Diagnostics version

– Type and version level

• Hardware configuration

– Print (print screen) configuration currently in use

– BIOS level

• Operating system software

– Type and version level

Notes:

To eliminate confusion, identical systems are considered identical only if they:

1. Are the exact machine type and models

2. Have the same BIOS level

3. Have the same adapters/attachments in the same locations

4. Have the same address jumpers/terminators/cabling

5. Have the same software versions and levels

6. Have the same Diagnostic Diskettes (version)

7. Have the same configuration options set in the system

8. Have the same setup for the operating system control files

Comparing the configuration and software set-up between “working and non-working” systems will often
lead to problem resolution.

34

ThinkCentre Edge Hardware Maintenance Manual

Summary of Contents for 3569

Page 1: ...ThinkCentre Edge Hardware Maintenance Manual Machine Types 3569 3571 and 3574 ...

Page 2: ......

Page 3: ...ThinkCentre Edge Hardware Maintenance Manual Machine Types 3569 3571 and 3574 ...

Page 4: ...on on page 3 and Appendix A Notices on page 117 Second Edition September 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 5: ...5 Starting the Setup Utility program 55 Viewing and changing settings 55 Using passwords 55 Password considerations 56 Power on password 56 Administrator password 56 Setting changing and deleting a password 56 Erasing lost or forgotten passwords clearing CMOS 56 Enabling or disabling a device 57 Selecting a startup device 57 Selecting a temporary startup device 57 Selecting or changing the startup...

Page 6: ...5 Replacing the Wi Fi card 109 Completing the parts replacement 111 Chapter 10 Additional service information 113 Security features 113 Hardware controlled passwords 113 Operating system password 113 Vital product data 113 BIOS levels 113 Flash update procedures 113 Updating flashing the BIOS from a disc 114 Updating flashing the BIOS from your operating system 115 Recovering from a POST BIOS upda...

Page 7: ...ructions see Chapter 9 Replacing FRUs on page 73 For FRU part numbers go to http www lenovo com serviceparts lookup Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d exécuter les instructions Lesen Sie unbedingt alle Hinweise...

Page 8: ...2 ThinkCentre Edge Hardware Maintenance Manual ...

Page 9: ...ce away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it wit...

Page 10: ...er if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tes...

Page 11: ... sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the co...

Page 12: ...amage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for op...

Page 13: ...s to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors 4 Remove all cables from devices CAUTION When replacing the lithium battery use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made ...

Page 14: ...7 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CAUTION Use safe practices when lifting CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 8...

Page 15: ...Chapter 2 Safety information 9 ...

Page 16: ... 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs 1 2 PERIGO A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicações é perigosa 10 ThinkCentre Edge Hardware Maintenance Manual ...

Page 17: ...s aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remova todos os cabos dos dispositivos CUIDADO Ao substituir a bateria de lítio utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de ba...

Page 18: ...evite exposição direta ao feixe 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a cor...

Page 19: ...Chapter 2 Safety information 13 ...

Page 20: ...1 2 14 ThinkCentre Edge Hardware Maintenance Manual ...

Page 21: ...1 2 Chapter 2 Safety information 15 ...

Page 22: ...ent produit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion Déconnexion 1 Mettez les unités HORS TENSION 2 Commencez par brancher tous les cordons sur les unités 3 Branchez les câbles d interface sur des connecteurs 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unités SOUS TENSI...

Page 23: ...à laser contiennent une diode à laser intégrée de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer à l aide d instruments optiques 18 kg 37 lbs 32 kg 70 5 lbs 55 kg 121 2 lbs ATTENTION Soulevez la machine avec précaution ATTENTION L inte...

Page 24: ...ten sind Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schließen Sie erst alle Kabel an die Einheiten an 3 Schließen Sie die Signalkabel an di...

Page 25: ...hier angegeben verwendet kann gefährliche Laserstrahlung auftreten VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei geöffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Ne...

Page 26: ...1 2 20 ThinkCentre Edge Hardware Maintenance Manual ...

Page 27: ...1 2 Chapter 2 Safety information 21 ...

Page 28: ...oni di installazione spostamento o apertura dei coperchi di questo prodotto o delle unità collegate Per collegarsi Per scollegarsi 1 SPEGNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione ...

Page 29: ...laser contengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l in...

Page 30: ...24 ThinkCentre Edge Hardware Maintenance Manual ...

Page 31: ...nstalación mantenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de ...

Page 32: ...ositivos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No ...

Page 33: ...IÓN Adopte procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los c...

Page 34: ...28 ThinkCentre Edge Hardware Maintenance Manual ...

Page 35: ...ting 10 C to 35 C 50 F to 95 F Storage 20 C to 60 C 4 F to 140 F Storage 10 C to 60 C 14 F to 140 F without package Humidity Operating 20 to 80 non condensing Storage 20 to 80 non condensing Altitude Operating 50 to 10 000 ft 15 2 to 3 048 m Storage 50 to 35 000 ft 15 2 to 10 668 m Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High ran...

Page 36: ...and Recovery Enhanced Backup and Restore SimpleTap SimpleTap System Update Update and Drivers View Management Utility Screen Layout Note Depending on your computer model some of the programs might not be available Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start Control Panel Then depending on the program you want to access click the correspondi...

Page 37: ...ss Lenovo programs by doing either of the following Click the Lenovo Start icon from the taskbar A list of programs is displayed Double click a Lenovo program to launch it If a desired program is not in the list click the plus icon Press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need move the pointer to the bottom right corner ...

Page 38: ... Product and parts details User guides and manuals Knowledge base and frequently asked questions 32 ThinkCentre Edge Hardware Maintenance Manual ...

Page 39: ... computer Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 33 If you do receive the correct response proceed to step 7 on page 33 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symptoms on page 59 If the...

Page 40: ...dentical only if they 1 Are the exact machine type and models 2 Have the same BIOS level 3 Have the same adapters attachments in the same locations 4 Have the same address jumpers terminators cabling 5 Have the same software versions and levels 6 Have the same Diagnostic Diskettes version 7 Have the same configuration options set in the system 8 Have the same setup for the operating system control...

Page 41: ...re that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the mon...

Page 42: ...s that require ac power are connected to properly grounded functioning electrical outlets 3 Verify that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to your Chapter 6 Using the Setup Utility program on page 55 4 Go to the Troubleshooting on page 37 and follow the instructions for the type of problem...

Page 43: ...cal safety information provided with your computer For your safety do not operate the computer with the cover removed 2 Run the diagnostic program to ensure that your computer is operating correctly 3 Reinstall the new hardware option or software following the manufacturer s instructions Select the problem your computer is experiencing from the following list Audio problems on page 37 CD problems ...

Page 44: ...ned to run in DOS the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation Verify that the audio device drivers are correctly installed See Microsoft Windows help system for more information If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web sit...

Page 45: ... action for A CD or DVD does not work on page 39 If this does not correct the problem follow the action for A CD or DVD does not work on page 39 A CD or DVD does not work Symptom A CD or DVD does not work Actions Verify that the disc is inserted correctly with its label up Ensure that the disc you are using is clean To remove dust or fingerprints wipe the disc clean with a soft cloth from the cent...

Page 46: ...ill not play Symptom DVD movie will not play Actions Ensure that the disc surface is clean and not scratched Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on pag...

Page 47: ...s not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat If SCSI devices are installed verify that the last external device in each SCSI chain is terminated correctly See your SCSI documentation If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assis...

Page 48: ...omputer Depending on the type of mouse you have the mouse cable will connect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device Verify that the device drivers for the mouse or pointing device are installed correctly If you are using a USB keyboard or mouse verify that the USB connectors are enabled in the BI...

Page 49: ...rd does not work Symptom The wireless keyboard does not work Action If the Transceiver Communications LED is on and the wireless Keyboard does not work restart your computer If restarting your computer does not solve the problem verify that the following conditions are met The batteries are properly installed The batteries still retain their current The wireless Keyboard is located less than ten m...

Page 50: ...Refer to the documentation for the affected application program to see if device drivers are required If these actions do not correct the problem run the Lenovo Solution Center program If you need technical assistance see Lenovo Support Web site on page 31 The image appears to be flickering Symptom The image appears to be flickering Actions The monitor might be operating in a low refresh rate disp...

Page 51: ...ent of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor If these actions do not correct the problem your monitor might need service See Lenovo Support Web site on page 31 for details Networking problems The following are the most common networking problems Select your networking problem from the following list Ethernet problems on page 45 A wirel...

Page 52: ... highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex ensure that the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networki...

Page 53: ...he Windows notification area Check Network Name SSID and your encryption information Use Access Connections to verify this case sensitive information A wireless WAN problem Message Unauthorized WAN card is plugged in Power off and remove the WAN card Action The WAN card is not supported on this computer Remove it Note Some computer models do not have a wireless WAN Bluetooth problem Symptom Sound ...

Page 54: ...ot work now Actions Verify that all option hardware and cable connections are secure If the option comes with its own test instructions use those instructions to test the option If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly All external SCSI ...

Page 55: ... screen Procedure 3 1 On the Windows 7 operating system click Start Computer On the Windows 8 operating system open the Windows Explorer and click Computer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup 4 Click Clean up system files 5 Click the More Options tab 6 In the Programs and Features area click the Clean up button 7 A list of installed programs is displayed...

Page 56: ...Lenovo Solution Center on page 52 for instructions If you need technical assistance see Lenovo Support Web site on page 31 Printer problems Symptom The printer does not work Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved p...

Page 57: ...e 19 Consequently these programs sort dates out of order Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Software does not work as expected Symptom Software does not work as expected Actions Most software programs have built in help systems that provide instructions for most tasks If you are having...

Page 58: ...or other software supplied with the USB device is correctly installed Refer to the documentation for the USB device Reset the device by detaching and reattaching the USB connector If these actions do not correct the problem run the Lenovo Solution Center program to test the USB connector If the USB device came with its own diagnostics run those diagnostics against the USB device If you need techni...

Page 59: ...on diagnostics for your computer To run the Lenovo Solution Center program see Lenovo programs on page 29 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files You will need the log files when you speak to a Lenovo technical support representative Chapter 5 ...

Page 60: ...54 ThinkCentre Edge Hardware Maintenance Manual ...

Page 61: ...es and exit the Setup Utility program Press Enter when prompted to confirm the exit The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Note You have to enable the configuration change detection feature for the POST to detect the removal of the hard disk drive To enable the configuration change detection feature do the following 1 S...

Page 62: ... responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password When an administrator password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the power on password and administrator password are ...

Page 63: ...nnot be accessed To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 From the Setup Utility program main menu select Devices 3 Depending on the device you want to enable or disable do one of the following Select USB Setup to enable or disable a USB device Select ATA Drive Setup to enable or disable a SATA device 4 Sel...

Page 64: ...S Optimized Default 3 Depending on the operating system to be installed do one of the following To install the Windows 8 64 bit operating system select Enabled To install an operating system other than Windows 8 64 bit select Disabled 4 Select Yes in the window displayed and press Enter to confirm your selection 5 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup U...

Page 65: ...rror FRU Action The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the startup drive is corrupted The drive must be formatted Do the following 1 Attempt to back up the data on the failing hard dis...

Page 66: ...rking If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system Error code POST error message Description Action 0135 Fan failure The system might be overheating Press F10 to...

Page 67: ...erver 1 Ensure that network is in startup sequence as first device or first device after diskette 2 Ensure that network adapter is enabled for RPL 3 Network adapter Advise network administrator of new MAC address Computer will not perform a Wake On LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wa...

Page 68: ...System Board Power on indicator or hard disk drive in use light not on but computer works correctly 1 Power switch LED assembly 2 System Board Printer problems 1 Printer 2 System Board Program loads from the hard disk with a known good diagnostics diskette in the first 3 5 inch diskette drive 1 Run the Setup Utility program and check Startup sequence 2 Diskette Drive 3 Diskette Drive Cable 4 Syste...

Page 69: ...ling devices or adapters 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing devi...

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Page 71: ...ardware components Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 66 shows the locations of the connectors controls and indicators on the front of your computer Copyright Lenovo 2012 65 ...

Page 72: ...ard reader available in some models 3 Integrated camera 9 USB connector 4 Power switch 10 Headphone connector 5 Brightness auto adjusting controls 1 11 Microphone connector 6 Brightness 12 USB connector 1 Auto adjusting control is enabled only while the computer is used in monitor mode 66 ThinkCentre Edge Hardware Maintenance Manual ...

Page 73: ...ter Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer Figure 2 Rear connector locations 1 Optical drive 5 Ethernet connector 2 Integrated cable lock slot 6 VGA in connector 3 USB connectors 4 7 DisplayPort out connector 4 Power cord connector 8 System stand Chapter 8 Locations 67 ...

Page 74: ...Figure 3 Locating major FRUs and CRUs on page 69 shows the locations of the major FRUs and CRUs in the computer To remove the computer cover see Removing the computer cover on page 80 68 ThinkCentre Edge Hardware Maintenance Manual ...

Page 75: ...Figure 3 Locating major FRUs and CRUs Chapter 8 Locations 69 ...

Page 76: ...e the access panel is removed the specific CRU is visible Number FRU description Self service CRU Optional service CRU 1 System stand hinge cover Yes No 2 System stand No Yes 3 Computer cover No No 4 System board shield window No No 5 System board shield No No 6 Handle bar No No 7 Heat sink assembly No No 8 Microprocessor No No 9 Memory module No No 10 Battery No No 11 Microprocessor fan No No 12 ...

Page 77: ... Optional service CRU 29 Keyboard Yes No 30 Mouse Yes No Looking up FRU information For detailed FRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup Chapter 8 Locations 71 ...

Page 78: ...m board 1 Integrated camera cable connector 9 SATA connector 2 Memory slots 2 10 Microprocessor fan connector 3 Battery 11 SATA connector 4 Card reader connector 12 Optical drive power connector Hard disk drive power connector 5 Internal speaker cable connector 13 Inverter connector 6 Control button connector 14 Power supply connector 7 LCD panel connector 15 Microprocessor 8 WI FI connector 72 Th...

Page 79: ...hinge cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the system stand hinge cover To remove and reinstall the system stand hinge cover do the following 1 Remove any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables...

Page 80: ... stand hinge cover on the computer so that the two plastic tabs on the hinge cover align with the corresponding holes in the computer Figure 6 Reinstalling the system stand hinge cover 7 Reinstall the screw to secure the system stand hinge cover to the computer 74 ThinkCentre Edge Hardware Maintenance Manual ...

Page 81: ...tup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the system stand To remove and reinstall the system stand do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the system stand hinge cover See Removing ...

Page 82: ...stall the system stand align the two screw holes with the corresponding holes in the chassis and then install the two screws to secure the system stand to the computer Figure 9 Reinstalling the system stand 5 Reinstall the system stand hinge cover See Removing and reinstalling the system stand hinge cover on page 73 76 ThinkCentre Edge Hardware Maintenance Manual ...

Page 83: ...e any media from the drives and turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 65 and Locating connectors on the rear of your computer on page 67 4 Place a ...

Page 84: ...he computer so that the screw hole aligns with the corresponding hole in the computer and then tighten the screw to secure the foot stand to the computer Figure 12 Tightening the screw to secure the foot stand to the computer 8 Reinstall the rubber on the foot stand 78 ThinkCentre Edge Hardware Maintenance Manual ...

Page 85: ...Figure 13 Reinstall the rubber on the foot stand Chapter 9 Replacing FRUs 79 ...

Page 86: ...d turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove any locking device that secures...

Page 87: ...ive do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 80 3 Locate the hard disk drive in the computer See Locating major FRUs and CRUs on page 68 4 Remove the scr...

Page 88: ...n the hard disk drive so that the four screw holes align with those in the bracket 8 Install the four screws that secure the hard disk drive to the hard disk drive bracket 9 Connect the hard disk drive cable 10 Slide the new hard disk drive with the bracket into the hard disk drive bay Align the screw hole in the hard disk drive with that in the chassis 11 Install the screw to secure the hard disk...

Page 89: ...electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 80 4 Locate the optical drive See Locating major FRUs and ...

Page 90: ... mount bracket Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove the VESA mount bracket 84 ThinkCentre Edge Hardware...

Page 91: ... screws 1 that secure the VESA mount bracket and lift the VESA mount bracket out of the computer Figure 21 Removing the VESA mount bracket 6 To reinstall the VESA mount bracket position the VESA mount bracket into the computer so that the screw holes align with those in the computer Reinstall the four screws to secure the VESA mount bracket 7 Go to Completing the parts replacement on page 111 Repl...

Page 92: ...cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 80 4 Locate the rear I O assembly See Locating major FRUs and CRUs on page 68 5 Remove the two screws 1 that secure the rear I O assembly Figure 22 Removing the two scr...

Page 93: ...derstanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to remove and reinstall the system board shield To remove and reinstall the system board shield do the following 1 Remove all media from the drives and tur...

Page 94: ... Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Re...

Page 95: ...ower supply connectors on the system board See Locating parts on the system board on page 72 14 Reinstall the system board shield See Removing and reinstalling the system board shield on page 87 15 Reinstall the VESA mount bracket See Removing the VESA mount bracket on page 84 16 Reinstall the computer cover See Removing the computer cover on page 80 17 Go to Completing the parts replacement on pa...

Page 96: ...rews 1 that secure the microprocessor fan to the main bracket Then lift the microprocessor fan off the main bracket Figure 26 Removing the microprocessor fan 8 To reinstall the microprocessor fan position the new microprocessor fan on the main bracket and align the screw holes in the new microprocessor fan with those in the main bracket Reinstall the two screws that secure the microprocessor fan t...

Page 97: ...e 80 4 Locate the heat sink assembly on the system board See Locating major FRUs and CRUs on page 68 5 Remove the system board shield See Removing and reinstalling the system board shield on page 87 6 Follow the sequence 1 2 3 4 on the heat sink assembly to loose the four screws that secure the heat sink assembly to the system board Note Carefully loose the four screws from the system board to avo...

Page 98: ...the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the des...

Page 99: ...l triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor This is important when installing a new microprocessor on the system board Figure 29 Noting the orientation of the microprocessor in the socket c Touch only the sides of the microprocessor Do not touch the gold contacts on the bottom d Do not drop anything onto the microprocessor socket ...

Page 100: ...croprocessor socket Figure 31 Installing the microprocessor 11 Lower the new microprocessor straight down into the microprocessor socket on the system board 12 Close the microprocessor retainer and lock it into position with the small handle to secure the new microprocessor in the socket 13 Reinstall the heat sink assembly See Replacing the heat sink assembly on page 90 14 Reinstall the system boa...

Page 101: ...lace a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 80 4 Locate the card reader in the computer See Locating major FRUs and CRUs on page 68 5 Remove the system board shield See Removing and rei...

Page 102: ...s from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 80 4 Locate the system board shield window See Loca...

Page 103: ...hium battery notice in the ThinkCentre Edge Safety Warranty and Setup Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean...

Page 104: ...on in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the inverter To replace the inverter do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrica...

Page 105: ... Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the Safety Warranty and Setup Guide that came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to install or replace a memory modu...

Page 106: ... Locating major FRUs and CRUs on page 68 5 Remove the system board shield or open the system board shield window to get access to the battery See Removing and reinstalling the system board shield on page 87 or Opening the system board shield window on page 96 6 Remove any parts and disconnect any cables that might prevent your access to the memory slots 7 Do one of the following If you are replaci...

Page 107: ...w to replace the internal speakers To replace the internal speakers do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or other flat surface Hold the sides of your computer and gently...

Page 108: ...on how to replace the integrated camera Note The integrated camera is available only in some models To replace the integrated camera do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk...

Page 109: ... came with your computer To obtain a copy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the system board To replace the system board do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables th...

Page 110: ...holes with those in the chassis 14 Reinstall the seven screws that secure the system board to the main bracket 15 Reinstall the rear I O assembly See Replacing the rear I O assembly on page 85 16 Reinstall the battery See Replacing the battery on page 97 17 Reinstall the memory modules See Installing or replacing a memory module on page 99 18 Reinstall the microprocessor See Replacing the micropro...

Page 111: ...cover to make sure that the cover is secured in the microprocessor socket 6 Lower the microprocessor retainer and then lower the lever to secure the retainer Make sure the lever is locked into position 7 Follow any additional instructions included with the replacement part you received Note If your system board has two microprocessor sockets be sure to install a socket cover for each microprocesso...

Page 112: ...ing the foot stands 5 Locate the LCD panel in the computer See Locating major FRUs and CRUs on page 68 6 Remove the optical drive See Replacing the optical drive on page 83 7 Remove the inverter See Replacing the inverter on page 98 8 Remove the rear I O assembly See Replacing the rear I O assembly on page 85 9 Remove the system board shield See Removing and reinstalling the system board shield on...

Page 113: ...ure the computer main bracket to the front bezel 12 Note the locations of all cable connections that prevent you from lifting the computer main bracket and disconnect all cables See Locating parts on the system board on page 72 13 Remove the integrated camera See Replacing the integrated camera on page 102 14 Lift the computer main bracket off the front bezel Chapter 9 Replacing FRUs 107 ...

Page 114: ... the four screws to secure the LCD panel to the chassis 17 Position the computer main bracket over the LCD panel Make sure the screw holes in the computer main bracket align with those in the front bezel 18 Reinstall all the 15 screws that secure the computer main bracket to the front bezel Figure 47 Reinstalling all the 15 screws that secure the computer main bracket to the front bezel 19 Reconne...

Page 115: ...opy of the Safety Warranty and Setup Guide go to http www lenovo com support This section provides instructions on how to replace the Wi Fi card Note The Wi Fi card is available only in some models To replace the Wi Fi card do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect al...

Page 116: ...system board 8 Pivot the Wi Fi card upward and lift the Wi Fi card out of the mini PCI Express slot Figure 50 Removing the Wi Fi card 9 Insert the notched end of the new Wi Fi card into the mini PCI Express slot Press the new Wi Fi card firmly and then pivot the Wi Fi card to align the screw hole in the new Wi Fi card with that in the system board 110 ThinkCentre Edge Hardware Maintenance Manual ...

Page 117: ... for the locations of various components in your computer 2 Make sure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover 3 Lower and position the computer cover into place and then tighten the two screws 1 to secure the computer cover Figure 51 Insta...

Page 118: ...the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives 112 ThinkCentre Edge Hardware Maintenance Manual ...

Page 119: ...e system board After you replace the system board the VPD must be updated To update the VPD see Flash update procedures on page 113 BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level...

Page 120: ...o want to change the machine type and model press Y and then type in the machine type and model and press Enter 9 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive 10 Restart your computer and start the Setup Utility program See Starting the Setup Utility program on page 55 11 From the Setup Utility program main menu s...

Page 121: ...puter Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Open the computer cover See Removing the computer cover on page 80 3 Remove the hard disk drive See Replacing the hard disk drive on page 81 4 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 72 5 Remove any cables that...

Page 122: ...omputer will be turned on automatically This can be either a single event or a daily event Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal from a...

Page 123: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 124: ...uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies Intel is a trademark of Int...

Page 125: ...tand reinstalling 77 removing 77 front connectors controls indicators 65 FRU locations 68 FRU part numbers 1 65 71 FRUs replacing 73 H hard disk drive replacing 81 heat sink assembly replacing 90 I Identifying FRUs 68 installing operating system 58 installing replacing memory module 99 integrated camera replacing 102 internal speakers replacing 101 inverter replacing 98 L LCD panel replacing 105 L...

Page 126: ...e CRUs 68 setting password 56 settings changing 55 viewing 55 Setup Utility 55 Setup Utility program starting 55 Setup Utility exiting 58 starting the Setup Utility program 55 startup device 57 sequence changing 58 temporary selecting 57 support web site support 31 support web site 31 system board locating parts 72 system board shield window Opening 96 system board shield removing 87 system board ...

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