– Has this configuration ever worked?
– If it has been working, what changes were made prior to it failing?
– Is this the original reported failure?
• Diagnostics version
– Type and version level
• Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
• Operating system software
– Type and version level
Notes:
To eliminate confusion, identical systems are considered identical only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5. Have the same software versions and levels
6. Have the same Diagnostic Diskettes (version)
7. Have the same configuration options set in the system
8. Have the same setup for the operating system control files
Comparing the configuration and software set-up between “working and non-working” systems will often
lead to problem resolution.
34
ThinkCentre Edge Hardware Maintenance Manual
Summary of Contents for 3569
Page 1: ...ThinkCentre Edge Hardware Maintenance Manual Machine Types 3569 3571 and 3574 ...
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Page 3: ...ThinkCentre Edge Hardware Maintenance Manual Machine Types 3569 3571 and 3574 ...
Page 8: ...2 ThinkCentre Edge Hardware Maintenance Manual ...
Page 15: ...Chapter 2 Safety information 9 ...
Page 19: ...Chapter 2 Safety information 13 ...
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Page 21: ...1 2 Chapter 2 Safety information 15 ...
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Page 27: ...1 2 Chapter 2 Safety information 21 ...
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Page 75: ...Figure 3 Locating major FRUs and CRUs Chapter 8 Locations 69 ...
Page 85: ...Figure 13 Reinstall the rubber on the foot stand Chapter 9 Replacing FRUs 79 ...
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