Lenovo 21EB0042UK, User Manual, Page: 36 / 62

3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys.
4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the
power-on password removed.
What to do if you forget your NVMe password
If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual
password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a
Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and
service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase
a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see Chapter 6 “CRU replacement” on page 37.
What to do if you forget your supervisor password
If you forget your supervisor password, there is no service procedure to remove the password. You have to
contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for
parts and service.
What to do if you forget your system management password
If you forget your system management password, do the following to remove the system management
password:
• If you have set a supervisor password and remember it:
1. Restart the computer. When the logo screen is displayed, immediately press F1.
2. Type the supervisor password to enter the UEFI BIOS menu.
3. Select Security ➙ Password ➙ System Management Password by using the arrow keys.
4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the
system management password removed.
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E14 Gen 4 / E15 Gen 4 User Guide