Lenovo 0A33944, User Manual

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European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo
(International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for
Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the
product has been announced and made available by Lenovo.
Warranty Information
Product Type
Country or Region of
Purchase Warranty Period Type of Warranty Service
Lenovo USB 2.0 Port
Replicator with Digital Video
Worldwide 1 year 1, 4
If required, your Service Provider will provide repair or exchange service depending on the type of warranty
service specified for your product and the available service. Scheduling of service will depend upon the time
of your call, parts availability, and other factors.
A warranty period of three (3) years on parts and one (1) year on labor means that Lenovo will provide
warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer period as required by law); and
b. parts only, on an exchange basis, in the second and third years of the warranty period. Your Service
Provider will charge you for any labor provided in performance of the repair or replacement in the second
and third years of the warranty period.
Types of Warranty Service
1. Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and
replacement instructions are shipped with your product and are available from Lenovo at any time upon
request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs
may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may
request that a Service Provider install Optional-service CRUs under one of the other types of warranty
service designated for your product. An optional service offering may be available for purchase from Lenovo
to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the
publication that ships with your product or at www.lenovo.com/CRUs. The requirement to return a defective
CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1)
return instructions, a prepaid return shipping label, and a container will be included with the replacement
CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the
defective CRU within thirty (30) days of your receipt of the replacement.
2. On-site Service
Under On-Site Service, your Service Provider will either repair or exchange the product at your location.
You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For
some products, certain repairs may require your Service Provider to send the product to a designated
service center.
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Lenovo USB 2.0 Port Replicator with Digital Video User Guide