Doc No. FM5541 issue A Page 4
3.
REGULATORY INFORMATION
We declare this product complies with the relevant UK legislation on condition that it is used in the
manner intended, and in accordance with the current installation standards and/or the manufacturer's
recommendations.
A copy of the full UKCA Declaration of Conformity is available on request.
We declare this product complies with the relevant European legislation on condition that it is used in
the manner intended, and in accordance with the current installation standards and/or the
manufacturer's recommendations.
A copy of the full CE Declaration of Conformity is available on request.
This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not
be disposed of with other commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place
to recycle products using the best available recovery and recycling techniques to minimise impact on
the environment, treat hazardous substances and avoid increasing landfill.
For product disposal please contact your supplier and check the terms and conditions of the purchase
contract and ensure this product is not mixed with other commercial waste for disposal.
This symbol on batteries indicates separate collection. Batteries contain chemicals that can be
hazardous to health and the environment and should not be disposed of in the waste bin.
The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of
batteries.
Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.
NTENTS
4.
MAINTENANCE & CARE
For peace of mind and to ensure your system is maintained to the highest standard Aidcall recommend an
annual maintenance contract. This will provide vital assistance in times of need from a nationwide team of
trained Service Engineers who specialise in wireless Nursecall systems.
A preventative maintenance visit (PMV) is also available from Aidcall, this covers the replacement of all
batteries, a full system test, software updates (where applicable) and a Service Certificate.
For more information on Maintenance Contract Packages
and PMV’s please contact our customer services
team on 01670 357431 or visit our website;
https://www.aidcall.co.uk/maintenance/
MONTHLY MAINTENANCE
Location Pendants should be regularly cleaned with anti-bacterial wipes, at the same time they should be
checked for signs of external physical damage. Broken or cracked plastic can trap dirt and contribute to the
spread of germs. Any Pendants found damaged should be replaced immediately. Pendants needing repair
can be returned via the website;
https://www.aidcall.co.uk/returns-procedure/
BI-ANNUAL MAINTENANCE
Although the Location Pendant battery is monitored, and a poor state of charge is reported automatically,
it is best practice to replace the battery every 2 years. See section 9 for the correct type of battery to be
used. At the same time a test call should be made to confirm the battery has been fitted correctly and that
the Pendant is communicating correctly with the rest of the system.
