background image

Starting a Firmware Update

S

YSTEM PAGE

Caution

Do not remove power or disconnect the OneLINK device while a firmware update in progress.
Interrupting a firmware update can make the OneLINK device unusable.

1. Be sure you have downloaded the appropriate update file to your computer.

2. OPTIONAL: Select Export Data to save a copy of the OneLINK device's current configuration. You

probably won't need it, but it could save time if you need to roll back the update.

3. Select Choose File, browse to the firmware update file that you downloaded, and select it. The

filename ends with

.p7m

. The System page then displays the filename beside the Choose File

button.

4. Select Begin Firmware Update.

5. READ the information in the Confirm dialog box and be sure you understand it.

6. When you are ready to start the update, select Continue.

7. If you have any problems with the update, take screen shots if possible, and contact Vaddio technical

support. We can help you better when we have the exact text of any warnings or error messages that
you encounter. See

Contacting Vaddio Technical Support and Viewing Diagnostics

.

Rebooting the OneLINK Device

S

YSTEM PAGE

This may help if the OneLINK device stops responding as you expect.

In the System Utilities section of the System page, select Reboot.

Complete Manual for the OneLINK Bridge Express AV Interface

29

Summary of Contents for 999-9595-070

Page 1: ...Complete Manual for the OneLINK Bridge Express AV Interface Document 411 0062 30 Rev A March 2022 ...

Page 2: ...ce 11 Working with the Connected Camera 11 Compatible Web Browsers 11 Initial Device Set Up and System Administration Tasks 12 Initial Device Set Up Using the Vaddio Device Controller 12 Initial Device Set Up Using the Vaddio Deployment Tool 12 Accessing the Web Interface Manually 13 If the Device Is At 169 254 10 1 13 Completing the Initial Device Set up 14 System Administration 15 Configuring Ac...

Page 3: ...port and Viewing Diagnostics 30 Serial Command API 31 Audio Management Commands 32 Channels Available for Audio Commands 32 audio volume 33 audio mute 33 audio route 34 audio crosspoint gain 34 Communication and Power Commands 35 network settings get 35 link power 35 Maintenance and Troubleshooting Commands 36 version 36 network ping 36 system reboot 37 system factory reset 37 Telnet Information a...

Page 4: ...ation Guide for the OneLINK Bridge Express AV Interface which covers physical features installation and initial power on Features n Compatible with Vaddio HDBaseT cameras and other compliant HDBaseT sources n Simple clutter free camera installation power control video and streaming over one cable n Extends camera installation distance up to 100 m 328 ft using Cat 6 cable n Administrative control v...

Page 5: ...wer supply n OneLINK interface port Connection to the HDBaseT camera video audio if available network connectivity including H 264 IP streaming from the camera if available RS 232 control and 12 VDC camera power n HDMI output Connection for a display n USB 3 0 Connect to a computer for uncompressed video output with PCM audio for conferencing applications n Network port Web interface access H 264 ...

Page 6: ...eLINK device and the camera is 328 ft 100 m using Cat 6 or Cat 7 cable or 230 ft 70 m using Cat 5e cable n Cat 6 or Cat 7 cabling allows longer maximum cabling distance and may provide better performance in noisier RF or EMF environments n We recommend shielded cabling if the cables will be coiled run tightly with other cables or routed near sources of electromagnetic interference such as power li...

Page 7: ... available for the receiver Follow the mounting instructions supplied with the kit About Installations Using Half Recessed Ceiling Mounts If the connected camera is mounted in an In CEILING Half Recessed Ceiling Mount for RoboSHOT series cameras and the mount s IR receiver will be used to forward commands to the camera this must be powered separately using Power Extension Module 998 2225 051 Camer...

Page 8: ...ly to the OneLINK device s RS 232 port or it may control the camera over the network In either case the OneLINK device passes communication between the controller and the camera If an IP stream is available from the camera the OneLINK device passes it to the network Ethernet pass through is limited to 100 Mb s HDMI output resolution and streaming parameters including resolution are configured on t...

Page 9: ...ion are configured on the camera not the OneLINK device Connecting a Vaddio HDBaseT Camera and Polycom Codec These diagrams show a OneLINK Bridge AV interface with a RoboSHOT HDBT camera The OneLINK Bridge Express connects in the same way Other Vaddio HDBaseT cameras connect in the same way The Polycom RealPresence Group 500 codec is similar to the RealPresence Group 310 codec and connects to the ...

Page 10: ...nd Cisco Codec RoboSHOT HDBT Camera and Cisco C20 Codec This diagram shows a OneLINK Bridge AV interface with a RoboSHOT HDBT camera The OneLINK Bridge Express connects in the same way Other Vaddio HDBaseT cameras connect in the same way Complete Manual for the OneLINK Bridge Express AV Interface 7 ...

Page 11: ...dge AV interface with a RoboSHOT HDBT camera The OneLINK Bridge Express connects in the same way Other Vaddio HDBaseT cameras connect in the same way The Cisco C40 codec looks similar and connects in the same way Complete Manual for the OneLINK Bridge Express AV Interface 8 ...

Page 12: ...HOT HDBT camera The OneLINK Bridge Express connects in the same way Other Vaddio HDBaseT cameras connect in the same way Note If connecting to a Cisco SX20 codec you will need to provide a Cisco split cable Cisco part number CAB PHD4XS2 SPLIT Complete Manual for the OneLINK Bridge Express AV Interface 9 ...

Page 13: ...ipment reboot the OneLINK device camera and codec individually Rebooting the OneLINK device does not affect the camera and codec If you connect a camera or other device while it has power reboot the OneLINK device and the newly connected device OneLINK Device Configuration for Audio Using a Codec After installation is complete and the OneLINK device and camera are operational you will need to chan...

Page 14: ... Connected Camera The OneLINK device is not a camera control device To operate the camera use the camera s web interface You can access this from the Pairing page Refer to the camera s documentation for details The connected camera is configured separately from the OneLINK device Changes to the OneLINK device s configuration do not affect the configuration of the camera or other connected equipmen...

Page 15: ...Locate the device you need to work with and select Use 4 Select Exit to leave the Configuration page and open the device s web interface Note The first time you access a device at a specific IP address the Vaddio Device Controller s screen may remain blank for 20 seconds or more 5 Set the admin password This logs you in If the Vaddio Device Controller does not find the device verify that the Vaddi...

Page 16: ... address Press the button labeled Display IP and MAC Address on the front of the unit The information is overlaid on the video outputs The OneLINK device uses the default address of 169 254 10 1 if no DHCP server is available In this situation you will need to connect a computer to the OneLINK device s network port and configure network settings To access the web interface Enter the IP address in ...

Page 17: ...policy because the device s IP address is considered personally identifiable information This product does not record or save audio or video files and it does not store any identifying information other than what you may choose to enter on the Room Labels page of the web interface You may also need to complete the initial device set up and administrative configuration on the connected camera Compl...

Page 18: ...b Server areas of the Security page provide basic security for the web interface n Admin Password Required for access to the admin pages of the web interface and for serial API access via Telnet session or RS 232 connection to the device n Automatically Expire Idle Sessions Logs you out after 30 minutes of inactivity n Allow Telnet Access disabled by default n Allow Zeroconf DNS SD Discovery allow...

Page 19: ... Caution Consult your IT department before editing network settings Errors in network configuration can make the device inaccessible from the network Do not change DHCP Static addressing IP address subnet mask or gateway unless you are very familiar with the characteristics and configuration of the network where you install the device To access the device s Networking page after initial device set...

Page 20: ...e only change you make you will not be logged out 3 If necessary enter the IP address subnet mask and gateway that your network specialist instructs you to use You will need to browse to the new IP address and log in again Changing the Device s Hostname NETWORKING PAGE If your network supports hostname resolution you may find it convenient to change the device s hostname to something easy to remem...

Page 21: ...TP server to use If you are not sure about this use the default 4 Save your changes 5 To update the system time immediately select Refresh Otherwise the time will update the next time the device contacts the NTP server Adding Room Information to the Web Interface ROOM LABELS PAGE Enter information about the location of the equipment and the local IT or A V help line This information will be displa...

Page 22: ... RS 232 communication set them all to use the same baud rate Accessing the Connected Camera s Web Interface The Pairing page provides a link to the connected HDBaseT camera s web interface You can also access the camera s web interface using the Vaddio Deployment Tool or a Vaddio Device Controller if the room includes one Complete Manual for the OneLINK Bridge Express AV Interface 19 ...

Page 23: ...ation For non USB cameras the OneLINK device provides USB streaming capability These settings affect how the camera works with soft conferencing applications n Enable USB Streaming The OneLINK device can originate a USB stream only when this is selected n USB Device Name Specify how the camera shows up in your soft client s camera selection list n HID Audio Controls Enable to allow conferencing ap...

Page 24: ... left and right The Matrix tab of the Audio page defines audio routing Quick Adjustments Muting and Volume AUDIO PAGE ANALOG DIGITAL AND STREAMING TABS To mute all microphones Use the Mute control at the top of any page To control volume on individual inputs or outputs Use the button to mute the desired audio input or output Use the slider to set the volume Note For best performance with most comp...

Page 25: ...Microphones AUDIO PAGE ANALOG TAB To supply 48 VDC phantom power to a connected microphone check the Phantom Power checkbox below the controls for the Line Mic input Complete Manual for the OneLINK Bridge Express AV Interface 22 ...

Page 26: ... end hear n HDBT left and right far end audio received as part of the HDMI signal over the HDBT connection routes to HDMI Output left and right and goes to the HDMI display s speakers Routing Audio AUDIO PAGE MATRIX TAB To specify how the OneLINK Bridge uses a given audio input locate its row Locate the column representing the desired output and select the table cell where the desired row and colu...

Page 27: ...cho cancellation on the OneLINK Bridge and allowing the conferencing codec to handle it Noise Cancellation Enabled suppresses ambient noise Automatic Gain Control Disabled adjusts gain to compensate for differences in volume as different people speak Microphone Settings for Environments with Audiences AUDIO PAGE ANALOG AND MATRIX TABS Speech Lift Feeds the signal from the specified microphone to t...

Page 28: ...filter Specify the highest frequency that the microphone should pick up Use this setting to reduce hissing sounds and make speech sound natural n PEQ parametric equalizer Increase or reduce the volume of specific frequency ranges to compensate for the audio challenges unique to the situation Note As a best practice use the equalizer to attenuate undesirable frequency ranges rather than to boost th...

Page 29: ...or differing speech volumes If some people on the far end are inaudible while others are too loud check the Compressor box to reduce the dynamic range from the connected speakers Analog tab only To compensate for specific audio issues on the far end Use the equalizers for the analog outputs to attenuate specific frequency ranges This can help if the far end audio includes unwanted elements such as...

Page 30: ... signal is 0 The echo is canceled With the audio from the speaker canceled out the audio from the microphone includes only the sounds originating at your end of the conference Preventing Audio Feedback AUDIO PAGE ANALOG TAB Audio feedback results when the microphones pick up audio from the speakers 1 Select Echo Cancellation on any line inputs that are connected to signal sources 2 In the Global S...

Page 31: ...ncludes settings that may be the same on several devices the room label NTP and time zone information audio settings and streaming settings Security and network settings are not included in the export file When importing a configuration to multiple devices n All the devices must be of the same model n All the devices must have compatible firmware versions installed To export a configuration To sav...

Page 32: ...s with p7m The System page then displays the filename beside the Choose File button 4 Select Begin Firmware Update 5 READ the information in the Confirm dialog box and be sure you understand it 6 When you are ready to start the update select Continue 7 If you have any problems with the update take screen shots if possible and contact Vaddio technical support We can help you better when we have the...

Page 33: ...he device s IP address is considered personally identifiable information This product does not record or save audio or video files and it does not store any identifying information other than what you may choose to enter on the Room Labels page of the web interface Your Vaddio technical support representative may ask you to download and email the event log file available from the Diagnostics page ...

Page 34: ...ing up a list of available commands subcommands or command parameters For example returns all top level commands system returns the valid subcommands for the system command and system reboot returns the parameter available for the system reboot command n CTRL 5 clears the current serial buffer on the device Typographical conventions n x y z Choose x y or z n variable Substitute the desired value h...

Page 35: ...ine_in_2 Microphones or other line level inputs usb3_playback_ left and usb3_ playback_right Left and right USB audio channels from the far end hdbt_in_left and hdbt_in_ right Left and right audio channels from a connected HDBaseT input device Outputs master All audio outputs line_out_1 and line_out_2 Speakers or other line level outputs usb3_record_ left and usb3_ record_right Left and right USB ...

Page 36: ...urrent volume for the speaker connected to the line out port audio mute Gets or sets the mute status of the specified audio channel See Channels Available for Audio Commands for the audio input and output channels available Synopsis audio channel mute get on off toggle Options get Returns the current mute status of the specified channel on Mutes the audio for the specified channel off Unmutes the ...

Page 37: ...spoint gain Returns or sets the current routing gain in dB for the crosspoint between a given output and input See Channels Available for Audio Commands for the audio input and output channels available Synopsis audio output channel crosspoint gain input channel get set level Options get Returns the gain from the specified input to the specified output set 12 0 12 0 Sets the gain from the specifie...

Page 38: ...ay 192 168 1 254 OK link power Sets the camera s power connection on or off Note The OneLINK device does not provide camera control To set the camera to standby instead of powering it off use the camera s remote or other camera control interface to issue a standby command directly to the camera Synopsis link power on off Options off Powers off the camera connection Camera power remains off until t...

Page 39: ...ip The IP address where the ECHO_REQUEST packets will be sent Examples network ping 192 168 1 66 PING 192 168 1 66 192 168 1 66 56 data bytes 64 bytes from 192 168 1 66 seq 0 ttl 64 time 0 476 ms 64 bytes from 192 168 1 66 seq 1 ttl 64 time 0 416 ms 64 bytes from 192 168 1 66 seq 2 ttl 64 time 0 410 ms 64 bytes from 192 168 1 66 seq 3 ttl 64 time 0 410 ms 64 bytes from 192 168 1 66 seq 4 ttl 64 ti...

Page 40: ...et the camera Synopsis system factory reset get on off Options get Returns the camera s current factory reset status on Enables factory reset on reboot off Disables factory reset on reboot Examples system factory reset get factory reset software off factory reset hardware off OK Returns the factory reset status This evaluates the most recent system factory reset on or off command if one has been r...

Page 41: ...ands to return Examples history Displays the current command buffer history 5 Sets the history command buffer to remember the last 5 unique entries Additional information You can navigate the command history using the up and down arrow keys This command supports the expansion functionality from which previous commands can be recalled from within a single session History expansion is performed imme...

Page 42: ...ages If neither of these reveal the problem use these tables to determine whether it s time to call Vaddio Technical Support Power Issues What is it doing Possible causes Check and correct Nothing The lights are off The camera is not receiving power The OneLINK device s power pack is not plugged in to main power Plug the power pack into a wall outlet The wall outlet is not active Check by finding ...

Page 43: ...re excess cable by coiling it neatly Best practice Build cables to the required length Video and audio don t match up speech is audible before the person on the far end appears to start speaking The audio signal is arriving before the video signal which is normal but not desirable For the affected audio outputs Line Out HDMI Out or USB Record enable Delay and enter a value in milliseconds When con...

Page 44: ...ect power 2 Press and hold the IP address button while reconnecting power continue to hold the button for 15 seconds Operation Storage and Care For smears or smudges on the product wipe with a clean soft cloth Use a lens cleaner on the lens Do not use any abrasive chemicals Keep this device away from food and liquids Do not operate or store the device under any of the following conditions n Temper...

Page 45: ... configuration data 28 exporting 28 importing 28 configuration saving or restoring 28 configuring 27 AEC reference 27 connection diagram 5 10 block HDBaseT camera 5 block HDBaseT camera with codec 6 Vaddio HDBaseT with Cisco C20 7 Vaddio HDBaseT with Cisco C40 8 Vaddio HDBaseT with Cisco C60 8 Vaddio HDBaseT with Cisco SX20 9 Vaddio HDBaseT with Cisco SX80 10 Vaddio HDBaseT with Polycom RPG 310 6 ...

Page 46: ...efault 17 network configuration information Telnet 35 Networking page web 16 18 noise cancellation 24 25 NTP server 18 O operating environment 41 P page 15 18 20 30 Audio 21 27 Diagnostics 30 Help 30 Networking 16 18 Room Labels 18 Security 15 Streaming 20 System 28 29 password 14 passwords 15 changing 15 PEQ parametric equalizer 25 phantom power 22 ping command 36 power on power off 10 35 camera ...

Page 47: ...rage 41 third party control 32 35 36 38 time zone 18 troubleshooting 39 typographical conventions for command ref erence 31 U updating firmware 29 USB device name 20 USB Record volume 21 USB streaming 20 V Vaddio Deployment Tool 12 13 check for the latest version 12 initial device set up 13 Vaddio Device Controller 12 version firmware 36 volume controls 21 33 W web browsers supported 11 web interf...

Page 48: ... 4464 Email av vaddio support legrand com Vaddio is a registered trademark of Legrand AV Inc All other brand names or marks are used for identification purposes and are trademarks of their respective owners All patents are protected under existing designations Other patents pending 2022 Legrand AV Inc ...

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