WinFast
®
6200MA User’s Manual
51
Appendix A Technical Support
Calling for Technical Support
In the event of not finding the solution for your problem after going
through the Appendix B, please contact our Technical Support staff
or E-Mail to
.
Product Name
It will be easier for our staff to answer your question if you know the
name of the product. The name is displayed during system boot.
Software Driver Version
From time to time we update the Utilities and Drivers, which are
place in our Web Site (
www.leadtek.com.tw
) for your download.
CPU Type and Speed
We need to know the type of processor you are using and its speed.
Monitor Manufacturer and Model
Please determine the type of monitor you are using. List the mode
your monitor supports described in your monitor manual.
Detailed Description of your Problem
Please answer in detail all the problems you encountered. What
kind of software/hardware you are using and the contents of your
system files?