Troubleshooting
If the actions suggested in this troubleshooting section do not resolve your
problems. Please call the telephone helpline (during office hours) on the
following UK number.
Telephone Helpline 01438 749009
The Indicator Lights do not light
!
Make sure the unit is connected to the mains wall outlet and the
mains supply is switched ON.
!
Ensure the adapter plug is correctly located in the socket provided
at the rear of the unit.
!
Ensure the conference phone is switched ON by pressing the ON /
OFF button.
There is no dial tone
!
Ensure the telephone line cord is correctly fitted into the telephone
wall outlet and into the line socket at the rear of the product.
!
Check the telephone line by replacing the Summit conference
phone with a known working phone.
!
If connected to an extension of a PABX telephone system, ensure
that the PABX system will support analogue devices and that the
socket to which you have connected the conference unit is installed
and configured to accept a simple analogue telephone (non key
system phone). The conference unit may also be checked by
temporarily plugging it into the telephone socket used for the fax
machine (this will be of the same type as that required for the
conference unit)
You can receive calls but are unable to dial out.
!
Ensure that the Pulse / Tone switch, at the rear of the unit, is set to
the correct position. If in doubt, consult your system or network
provider.
Helpline