LAZER BLU-BD2000, Operation Manual

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CONTACT INFORMATION
CONTACT INFORMATION
For more information on this product and technical support please visit
HTTP://WWW.LASERCO.NET
FOR OTHER ACCESSORIES AND PRODUCTS
http://www.laserco.net
Warranty Against Defects
Laser Corpo
rati on Pty Ltd (“Laser”) warrants your ne w product to be free from defects in materials and w orkmanship for
36 months, from the date of purchase, provided that the product is used in accordance w ith accompanying
recommendations or instru cti ons where provided. The bene fi t of this warranty is in addi ti on to your rights under the
Australian Consumer Law and to other rights and remedies of the consumer under a l aw in rel ati on to the goods or services
to whic h the warranty relates.
Through a net w ork of retailers and resellers, Laser wil l provide you w ith your choice of a refund, repair or exchange ( w here
possible) for this product if it becomes de fective w ithin the w arranty period. This warranty wi ll no longer apply wher e the
defect is a result of al terati on, accident, misuse, abuse, normal wear and tear, neglect or improper storage.
Please retain your receipt as proof of purchase
Ho
w to make a product warran ty claim:
Step 1: Find your receipt whic h proves the date of purchase. Where the date of purchase cannot be verified, your place of
purchase or Laser wil l make an assessment based on the date of manufacture, the c onditio n of the Laser Product and the
type of defect.
Step 2a): Contact your place of purchase. They
wil l assess the nature of the fault and refund or replace the product as per
their store refund or warranty policy.
Step 2b): If your place of purchase cannot be contacted, then you can contact Laser . Customer Service w ith details of
your defective Laser Product: Phone: (02) 9870 3355; or Email: service@laserco.com.au or online
www.laserco.net/support/warranty (click on “Consumers (End Users)”). Our business address is at 1/6-8 By fi eld Street,
North Ryde, NSW 2113
Step 3: Laser .
wil l issue you w ith a Return Authorisa ti on (RA) number w ithin 48 hours. When requested, send us the
defective Product and a copy of your receipt. Laser wil l cover the cost of the return delivery.
Step 4: Wait for us to contact you. Once w e have received your defective Laser Product for inspec tion, w e w ill inform you
of our assessment of your claim w ithin 7 days. When w e contact you, w e wil l fi rstly let you know wh ether you have a valid
claim under this Warranty, and if so, w e wil l inform you wh ether your defe ctive Laser Product wi ll be replaced or repaired,
together w ith the number of days you can expect to wai t to receive your replaced or repaired Laser Product.
Our goods come w ith guarantees that cannot be excluded under the Australian Consumer L aw. You are entitled to a
replacement or refund for a major failure and compensa ti on for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.