– To reduce the risk of serious injury:
• Never operate the unit with a damaged power supply, electrical cord, plug or connector.
Check the condition of the power supplies, electrical cords, plugs and connectors often.
• Keep the electrical cord away from heat sources.
• Your duo
®
product may be a chair (one seat), or a loveseat or sofa (two or three seats).
The product is designed for use by only one person, weighing not more than 300 pounds,
in each seat. Do not operate the product with more than one person in any individual seat.
17
16
WARNING
duo
®
Sofa, Sectional, Loveseat & Chair
Troubleshooting
If the legrest stops moving while closing, it may have encountered an obstruction.
Check the following:
1.
Make sure the legrest did not encounter an obstruction. Look for and remove all obstructions
and gently release the legrest to return it.
2.
If the legrest does not fully close, gently pull the legrest out approximately 1" from the body of
the unit and carefully let it go in an attempt to reset it.
3.
Refer to section below to confirm that the unit is receiving power.
4.
If the legrest does not close or has dropped to the floor, it is possible the mechanical safety device
is disengaged and the unit will not operate.
DO NOT
press any buttons or try to close the unit in
any way when the safety device is disengaged, as damage may occur. Contact a La-Z-Boy
®
dealer
for service.
If the power duo
®
unit does not work, check the following:
1.
Make sure the electrical outlet is working. For example, make sure there are no blown fuses or
tripped circuit breakers.
2.
Check the power supply to make sure the green LED power indicator light is on. To do this, unplug
the 120 volt power cord from the electrical outlet, then disconnect the power supply from the unit.
Next, plug the power cord into the outlet and observe the status of the LED. If it is on, then the
power supply is working; if it is off, contact a La-Z-Boy
®
dealer for service.
3.
Make sure the 120 volt power cord is plugged into an electrical outlet.
4.
Make sure all the connectors are secure; refer to the
Assembly Instructions
.
5.
Make sure the electrical cords are not crimped or pinched. Make sure the electric cord
or plug is not damaged. Do not touch an exposed wire. Unplug immediately if damage is observed.
6.
Make sure the operating capacity has not been exceeded and there is only one occupant
in the individual seat or unit; refer to the
Operating Instructions
.
If the power duo
®
unit still does not operate properly, contact your dealer for instructions on returning the
unit for examination and repair. Never attempt to make any repairs or adjustments yourself, except for
the replacement of the power supply.
Power Supply Replacement
1.
Unplug the power supply from the electrical outlet.
2.
Disconnect the 120 volt power cord from the power supply, and disconnect the power supply from
the y-cable connector or motor connector, whichever the product uses in the assembly. Refer to
the
Assembly Instructions
.
3.
Install two fully charged, quality 9-volt alkaline batteries in the new power supply; refer to
Battery
Backup Assembly Instructions.
4.
Connect the 120 volt power cord to the new power supply; push the connectors together until
fully seated. Connect the new power supply to the y-cable connector or motor connector,
whichever the product uses in the assembly; push connectors together until fully seated.
Place new power supply on the shelf. Refer to the
Assembly Instructions.
5.
Plug the 120 volt power cord directly into a wall outlet. The LED will confirm that the power
supply is powered.
duo
®
Sofa, Sectional, Loveseat & Chair
Power Supply Replacement
