01
What if my cat does not use this automatic litter box?
First, uplug the unit and keep the side door open, or take out and leave the litter tray outside where the original litter box
was placed until the cat gets familiar with the new environment.
02
Would it be alright if my cat’s stool is watery and mushy?
If your cat’s stool is liquid-like, set LavvieBot S’s wait time to a longer period so that it gives enough time for the stool to
solidify/dry before LavvieBot S cleans it.
03
Can I use tofu cat litter?
You can use tofu litter as long as its particle is small. Natural cat litter that has tinier particles and lighter weight than
regular Tofu or Corn litter such as wheat may not be suitable for use.
(see bottom of page 1 "LITTER TYPES" for details)
04
Can I use other bags as LavvieBot’s waste bag?
Yes, you can use any bags that fit in the waste drawer; however, we recommend to use the bags enclosed with the product
to prevent any error when measuring the amount of waste collected in the drawer.
05
How do I change the litter level?
If set on BENTONITE: Watch
LavvieBot S Customer Guide Video - Manual 09 – Litter Level Change for Bentonite litter
on YouTube
If set on NATURAL: Watch
LavvieBot S Customer Guide Video - Manual 10 – Litter Level Change for Natural litter
on YouTube
06
I don’t think it is performing auto-refilling after the litter got decreased in the tray.
1. Check if the actual litter you use is correctly set on LavvieBot’s litter type
(see bottom of page 1 "LITTER TYPES")
2. Check “Litter Level Set-up/Current” on IoT screen of your app.
- If Litter Level Set-Up is smaller than Current:
litter level is set low, thus increase your litter level by referring to the answer from #5 above
- If Litter Level Set-Up is bigger than Current:
a. Is there enough litter in the litter storage?
b. If there is enough litter, take out the litter entrance net and take a moment to see if LavvieBot refills
automatically when the litter gets decreased
c. If both a and b do not work, please contact CS team
07
What is litter level set-up?
LavvieBot will dispense a certain amount of litter automatically to keep its litter level as the litter gets decreased in a tray.
When setting the litter level, we recommend to fill the litter tray up to the baseline marked inside the tray.
08
Does the auto-cleaning stop if my cat enters during that time?
Even during the cleaning process, it recognizes any approaching cat and immediately stops the operation and retracts its
separator, making it available for the cat use the litter box all the time.
09
If I press the SCOOP button and force auto-cleaning, would the LavvieBot detect cats and stop?
When scooping is done manually, by pressing the SCOOP button, the LavvieBot thinks there is no one near itself and
recognizes that it is safe to perform cleaning. Thus, scooping will not stop. However, you can stop its scooping by pressing
the SCOOP button again to avoid any dangerous incident. Please keep your cats away from it when pressing the SCOOP
button for manual scooping.
10
The storage has enough litter, but it is not dispensing litter while I'm pressing the STORAGE button.
1) LavvieBot won't dispense litter if the litter tray already contains the amount of pre-set litter level or more than that.
2) If the actual litter you are using and the litter type set on LavvieBot are different, litter won’t be dispensed. Where do
you see a blue light on LITTER LED of LavvieBot, BENTONITE or NATURAL? Please use the same litter types you put
on the litter tray and set on the unit.
Must see bottom of page 1 “LITTER TYPES” for the correct litter type set-up. Setting an incorrect litter type may
cause a damage to a unit.
Please note that the maximum litter weight for bentonite litter is 11lb and for natural it is 8.8lbs. Hence, LavvieBot
will not dispense any litter more than those amount and pressing the STORAGE button will not work.
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