Lavo LE90011A, User Manual

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Type of Failure
Contents of Service
Within Warranty
Period
Exceeding Warranty
Period
Free
Free
Charged
Charged
Charged
Charged
Charged
Charged
Charged
Charged
Charged
Charged
Charged
Charged
Charged
Charged
Charged
Replace the product
23. After-sales Services
24. Service Criteria
Don’t try to detach or assemble the product arbitrarily, or clean it with
water.
After service call: 400-165-8588
In case of product abnormalities, please contact our After Service
Dept.
Please well keep the Warranty Card during product installation. If
lost, product failures shall be served at user’s costs within a year.
In the warranty period, we’ll provide users with free-of-charge after
services. However the failures arising from improper operations or
negligence or occurred exceeding the warranty period shall be
served at user’s costs.
The Warranty Card, if not recorded correctly, will cause you inconvenience in
offering after services, please keep it carefully.
Normal use
status
User’s
intention, or
negligence
Product failures due to natural disasters,
war or other force majeure acts
Failures occurred within 12 months after installation
Failures due to wrong battery replacing, wrong
register or other user’s reasons
Failures or damages due to using the product for
other purposes
Failures or damages made on purpose or due to
arbitrary installation or detachment
Having to damage the lock due to no emergency
key on hand or forgetting the cipher
Replacing batteries or other consumables
An issue occurred twice
An issue occurred 3 times
In performing charged maintenances, expenses for trip shall be charged in addition to
the costs for accessories.
LAVO Smart Lock