PROBLEM
PROBABLE CAUSE
SOLUTION
Burner flame is low
%
Supply hose is bent or twisted
%
Straighten hose and perform
leak test on hose.
%
Blockage in burner injector
%
Clean or replace burner
injector.
Thick black smoke
%
Blockage in burner
%
Turn off the heater and let it
cool. Call a qualified person to
remove blockage and clean
burner inside and outside.
Gas odour even when the
appliance is switched off
%
Gas leaks.
%
Locate and correct leaks
immediately.
Gas odour during combustion
%
Foreign matter in gas or on
burner ports.
%
Heater burning vapors from
paint, impurities in air.
%
Gas leakage from:
-
Regulator and hose
connection.
-
Valve and pipes
%
Check gas passageway and
burner.
%
Stop storing and using odour-
causing products near the
heater.
%
Locate and correct leaks, or
contact your gas supplier.
Power indicator on the control
panel flickers
connection.
-
Pipes
%
Ignition batteries low.
%
Replace batteries.
Remote control not working
%
Batteries low.
%
Replace batteries.
Carbon build-up
%
Dirt or film on reflector and flue
screen
%
Clean reflector and flue screen.
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