Problems and solutions
Before calling the Laurastar Customer Service department, please check the following points :
Symptom
Likely cause Remedy
STEAM GENERA
TOR
Makes a buzzing noise when steam
is emitted from the iron.
Makes a crackling noise when the
appliance is switched on.
The iron no longer emits steam.
The pressure has fallen.
Vibration from the appliance.
The appliance has been set to heat up
but has not been filled with water.
• The steam generator is empty.
• The appliance is switched off.
• The plug (23) is disconnected from
the mains socket.
• Fill the water reservoir (11)
• Turn the main switch ON (16)
• Connect the power plug (23) to the
mains socket.
Fill the water reservoir (11)
This noise is normal for a new appliance,
it will disappear in the course of use.
Return to the Customer Service department
Switch off the appliance and disconnect the plug (23) from the mains socket. Locate your purchase con-
tract, invoice or receipt. Call the Customer Service department and follow the instructions given.
Symptom
Likely cause Remedy
IRON
The soleplate drips.
Symptom
Likely cause Remedy
FA
N
There is no sound from the fan.
The tip of the ironing board table
becomes wet when folded.
The fan plug (25) is disconnected from
the mains socket.
There is condensation inside the
ironing board table (1).
• Leave the appliance open until the
water has completely evaporated.
• Use less steam. Please refer to
the instruction manual, paragraph
«Steam principles».
Reconnect the fan plug (25) to the mains
socket.
The iron does not heat up.
• The appliance has not been rinsed out
recently.
• The steam generator has been rinsed
with a product other than water.
• The plug (23) is disconnected from
the mains socket.
• The appliance is switched off.
• Plug in the appliance.
• Switch on the appliance.
• Rinse out the Steam generator (15) until
the rinsing water does not contain any
more residues.
• Call the Laurastar Consumer Service.
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EN
