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X-431 GDS User’s Manual
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10. FQA
X431 GDS is a hi-tech product. With the development of modern automotive
industry, more and more new technologies will be adopted and there may be
questions during operation, including the software, hardware, operation and
something related to the vehicles. Read the user’s manual to get the answer
whenever you have any question, or contact our Customer Service Center for
help. Here, we list some frequently asked questions and answers relating to
the using of X431 GDS.
About Hardware
Q: Why does the LCD touch screen respond so slowly in cold whether?
A:
It is because the ambient temperature is close to the lower limit of
operating temperature range (-10-55
℃
). Under this situation, it is
necessary to warm up the machine for 30 minutes before test.
Q: There is only backlight and no character on the screen. What should
I do?
A: Check if the power is well connected. Turn off the machine, unplug the
power connector and re-plug it. Turn on the machine after it has been
connected to the power for 1 second.
Q: Why there is no response or response incorrectly while clicking the
screen with touch pen?
A: Please calibrate the screen again. Refer to “2.3.3 7. Screen Calibration”
for details.
About Operations
Q: System halts while reading data stream.
A: Connector is loosen, shutdown the device and connect well to test again.
Q: E-mail sending failed.
A: Check network configuration.
