GL-2XXXGT Series
Larson Electronics, LLC
Phone: (800) 369-6671
Fax: (903) 498-3364
www.larsonelectronics.com
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Quick Troubleshooting Guide Golight GT Series Halogen and LED Wireless Remotes
REMOTE TYPE: WIRELESS HANDHELD OR WIRELESS DASH MOUNT REMOTE CONTROL
1. My light has NO function. Potential issues:
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Insufficient Power Supply
•
Programming Issue (Wireless Remotes Only)
•
Defective batteries or Defective Wireless Remote
•
Defective Receiver
Insufficient Power Supply
- Verify your light is receiving adequate current. Halogen units draw 5.5 Amps at 13.8V / LED
units draw 3.7 Amps at 13.8V.
Programming Issue
- See “Wireless Remote Programming” instructions listed under “Helpful Links” on the Product
Support page or refer to the white sticker on the back of your wireless remote control.
Defective Batteries or Defective Wireless Remote-
There is a red LED light in the center of your wireless remote control
that should light up every time you depress a button. If there is no red LED light, start by replacing the batteries in your
remote control (12V 23AE). If this does not resolve the issue, the problem could be with the remote control. If available, use
a different remote control to test the light. If a different remote is not available, please call our Customer Service
Department for assistance.
Defective Receiver
- If you have done all of the above and your light still has no function; you may have a defective
receiver. Please call our Customer Service Department for further instructions.
2. My light will rotate left/right and up/down, but the bulb will not illuminate. Potential issues:
•
Insufficient Power Supply
•
Polarity Reversed
•
Defective Halogen Bulb
•
Defective Receiver
Insufficient Power Supply
- If the motors are operational, this is a sign that the unit is receiving adequate current, but not
enough current to illuminate the bulb. Verify your unit is receiving adequate current. Halogen units draw 5.5 Amps at
13.8V / LED units draw 3.7 Amps at 13.8V.
Polarity Reversed
- Our LED units are polarity sensitive (Halogens are not). If your light will rotate, but not turn on, verify
your power wires are hooked up accordingly (+) to (+).
Defective Halogen Bulb
- Is there a break in the filament? If no, remove the bulb and perform a continuity test.
Defective Receiver
- When pressing the power button on the remote control, do you hear a “clicking” sound? If so, this
means the receiver and the remote control are communicating, and the issue is most likely the bulb. (Please note: in rare
circumstances, a defective receiver can still produce a clicking sound.) If you do not hear anything when you press the
power button, the issue could be the receiver.
3. My light will illuminate, but has rotation issues (no left/right, up/down, or both). Potential issues:
•
Defective Motor
•
Defective Receiver
•
Defective Wireless Remote
Defective Motor-
There are two motors in the light; One that controls horizontal movement and one that controls vertical
movement. If your light will turn on but will not move L/R or U/D, then you may have a defective motor.
Defective Receiver
- If your light illuminates but rotates intermittently or not at all, your receiver may be the issue.
Defective Wireless Remote-
There is a red LED light in the center of your wireless remote control that should light up
every time you depress a button. If it does not illuminate when depressing the left, right, up or down arrow you may have a
defective remote. If available, use a different wireless remote control to test the light. If a different remote is not available,
please call our Customer Service Department for assistance.
