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Lanier e2004, Basic Features

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Solutions to Common Problems

65

4

Copy paper misfeeds occur fre-
quently.

Are there any pieces of misfed paper or other foreign objects 
in the machine?

Make sure that the paper path is completely clear of paper 
and other material after a misfeed. 

Are you copying onto recycled paper?

Fan the stack of recycled paper and load it in the paper tray. 

Stripes on copies. 

The exposure glass is dirty.

Clean the exposure glass. See Chapter 9, "Cleaning the Roll-
ers and Exposure Glass" in the Advanced Features manual.

TELEPHONING

You cannot receive phone calls; 
the unit only rings once then 
goes into receive mode.

You are in Auto Receive mode.
Change to Manual Receive mode. See P.22 

“Reception 

Modes”

.

You cannot receive phone calls; 
the unit does not ring.

The telephone line is not connected.

Connect the modular cord.

Problem

Required Action 

Smt4EN-BasicNIC-F_FM.book  Page 65  Thursday, September 14, 2000  7:56 PM

Summary of Contents for e2004

Page 1: ...2004 e2004 your document management partner Basic Features Operator Instructions...

Page 2: ...aser diode Direct or indirect reflected eye contact with the laser beam may cause serious eye damage Safety precautions and interlock mechanism have been designed to prevent any possible laser beam ex...

Page 3: ...O EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up 2 Perform such activities in the off peak hours such as early morning hours or...

Page 4: ...he instructions under this symbol Be sure to read the instructions all of which are described in the Safety Information section in the Advanced Features manual The statements above are notes for your...

Page 5: ...n and Immediate Transmission 11 Memory Transmission 11 Canceling a Memory Transmission 13 Immediate Transmission 14 Canceling an Immediate Transmission 15 Very Fine Detail Faxing 16 Resolution 16 Dial...

Page 6: ...up of Fax Numbers 37 Editing a Group 40 Deleting a Group 43 Entering Characters 46 Entering Symbols 46 Wild Card 46 4 Troubleshooting Loading Paper in the Main Paper Cassette 49 Adjusting the Volume a...

Page 7: ...iv Smt4EN BasicNIC F_FM book Page iv Thursday September 14 2000 7 56 PM...

Page 8: ...ow to print the Jour nal Chapter 3 Other Transmission Features Discusses special dialing features switching between G3 and G4 communica tion and explains advanced transmission features such as broadca...

Page 9: ...about loading paper in the optional bypass feeder cleaning the roll ers and scanner and so on Chapter 10 Installation Explains installation considerations connection to a telephone line and con nectin...

Page 10: ...te The main paper cassette holds copy pa per 3 Print Delivery Tray Copies incoming faxes and prints are delivered here The tray can be extended for large paper sizes 4 Document Delivery Tray Scanned d...

Page 11: ...ment Feeder ADF Set multi page documents here to have them automatically scanned in one page at a time 11 Memory Card Cover Protects the machines optional memory card 12 Front Cover Release Lever Pull...

Page 12: ...ently used functions and oper ations The following functions are registered by default 5 Resolution key Selects the scanning resolution or the halftone scanning mode When the Detail mode Fine mode or...

Page 13: ...to store individual fax numbers see P 27 Storing and Editing Fax Numbers or to enter characters see P 46 Entering Char acters In addition you can use the Quick Dial keys to register functions such as...

Page 14: ...r Hold down for 2 seconds to select or deselect energy saver mode When the machine is not used or no data is received for a fixed period the ma chine goes into energy saver mode auto matically Clear M...

Page 15: ...re ceived fax or a copy you made Procedures Procedures are described step by step Perform them in order When you see a display it always shows what comes after performing the step it accompanies Othe...

Page 16: ...A fax document is not stored in memory Important If there is a power failure the pow er switch is turned off or the plug is pulled out for more than 1 hour all documents stored in memory are deleted A...

Page 17: ...e all the same size Do not mix sheets of dif ferent sizes Before loading a stack of originals always fan them to remove static cling To protect fragile or legal docu ments from damage due to docu ment...

Page 18: ...the Advanced Features manual Limitation If 0 is displayed you cannot per form Memory Transmission Send your document using Immediate Transmission Note If your document jams while it is be ing scanned...

Page 19: ...s programmed as the Group key and Group dial number 1 is pro grammed Note If you want to erase a digit of the phone number press the Clear key The number of pages that you can store in memory depends...

Page 20: ...switch board aPBX remembertodialtheexit code Pressthe Pause keyimmediate lyafterthecode Ifthenumberincludes a country code press the Pause key after the country code and then dial the rest of the numb...

Page 21: ...le Deleted Immediate Transmission Immediate Transmission is conve nient when You wish to send a document im mediately as it is scanning You wish to quickly check whether you have successfully connecte...

Page 22: ...nsmission the ma chine returns to standby mode Note If you install the optional hand set or an external telephone you can send the document manually Simply pick up the handset and dial Canceling an Im...

Page 23: ...Use for most printed or typewritten documents This is selected when the other res olution indicators are not lit Detail High quality Use for documents with small print or fine details De tail resolut...

Page 24: ...e number keys is 67 However this limitation is subject to memory capacity Reference When sending documents as E mail see Chapter 2 Transmis sion in the NIC FAX KIT manual for how to enter E mail addre...

Page 25: ...is inserted be fore the outside number is dialed Note A pause is shown as a character on the display You can enter a pause in numbers stored in Quick Dials and Speed Dials Limitation You cannot enter...

Page 26: ...eed Dial You can specify destinations simply be pressing the Speed Dial key and a Speed Dial code 00 to 99 You must store the destination s fax number in a Speed Dial beforehand Additionally you can s...

Page 27: ...edit or delete Groups see P 37 Storing and Editing a Group of Fax Numbers To check the contents of all Groups print the Group Dial list See Chapter 6 Lists You Can Print Out Yourself in the Advanced...

Page 28: ...n in a User Function key See Chap ter 6 User Function Keys in the Advanced Features manual A Make sure that the machine is in standby mode B Carefully place your fax docu ment into the auto document f...

Page 29: ...mode Auto Receive Use this mode if you have a dedi cated fax line The machine as sumes all calls are fax documents It will ring once to alert you of an incoming call and then starts re ceiving Referen...

Page 30: ...ited States a fax header containing the telephone number is required by law Own Fax Number Required by inter national law This is your fax machine s phone number which must include coun try and area c...

Page 31: ...Program Deletehi B Press 0 or 1 to display 3 Setup User Tools Main Menu 3 Setup hi C Press the OK key Setup 1 Monitor Volume hi D Press 0 or 1 to display 4 Fax In formation Setup 4 Fax Information hi...

Page 32: ...your tele phone number Check the Inter national Dialing Prefix and the Country Code with your local telecommunications operator Characters you can enter include numerals 0 9 plus signs and spaces P Pr...

Page 33: ...OK key Fax Number OK 0123456789kkkkkkkkkk H Press the Clear key Fax Number _kkkkkkkkkkkkkkkkkkk I Press the OK key The programmed information is deleted Fax Information 3 Own Fax Number hi J Press th...

Page 34: ...T manual Storing Quick Dial Numbers The following procedure describes how to store fax numbers in Quick Dial keys Limitation You cannot store fax numbers in Quick Dials used for groups and programs No...

Page 35: ...ure a Dial Option is stored in one of the User Function keys and then enter the other party s fax number and press the User Func tion key that contains the Dial Op tion You can specify SUB or SEP SID...

Page 36: ...ant to edit Press a Quick Dial key or search using 0 or 1 Program hi OK a01 ABC COMPANY E Press the OK key a01 Press OK 9876543210kkkkkkkkkk F Press the Clear key and enter the new number a01 Press OK...

Page 37: ...er s name that is pro grammed in Quick Dial or Speed Dial to be printed on the fax when it is received at the other end See Chapter 3 Label Insertion in the Advanced Fea tures manual Label Insert hi O...

Page 38: ...Press the User Tools key to re turn to standby mode PrintingaQuick Dial KeyLabel To print a template that can be used to make labels for Quick Dial keys per form the following procedure A Press the U...

Page 39: ...30 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 abc comp BCD comp cde comp Group 1 any any any MAP 21 22 23 24 25 26 27 28 29 30 QUICK KEY LABEL FEB 1 2001 9 13AM P 1 FAX HEADER ABC COM...

Page 40: ...m Delete is displayed B Press the OK key C Press 0 or 1 to display 3 Prog Speed Dial Program Delete 3 Prog Speed Dialhi D Press the OK key Enter No to Program b_k Browsehi E Display the number of the...

Page 41: ...Press the User Tools key to re turn to standby mode Editing Speed Dial Numbers The following procedure describes how to edit programmed Speed Dial numbers A Press the User Tools key User Tools Main M...

Page 42: ...or 1 to move the cursor to the char acter to be deleted then press the Clear key J Press the OK key The name is changed Note When the optional G4 unit is in stalled G3 G4 Select is dis played Press 0...

Page 43: ...Speed Dial number you want to delete 00 to 99 Enter the Speed Dial number with the number keys or search using 0 or 1 Delete hi OK b00 DEF COMPANY The Speed Dial number and the fax number or name are...

Page 44: ...mber 1 to 7 Storing a Group of Fax Numbers You can register the following items in a Group Destination fax numbers Group name up to 20 characters You can enter destination numbers by Quick Dial keys S...

Page 45: ...oup you want to store 1 to 7 Enter the group number with the number keys or search using 0 or 1 Gp D1 1 Fax No _kkkkkkkkkkkkkkkkkkk Note If a group has already been stored the contents are dis played...

Page 46: ...optional G4 unit is in stalled G3 G4 Select is dis played Press 0 or 1 to select G3 or G4 and then press the OK key I Press the OK key If you selected Exit go to step K J Repeat steps F to I and progr...

Page 47: ...nfirm that 1 Program Delete is displayed B Press the OK key C Press 0 or 1 to display 5 Prog Group Dial Program Delete 5 Prog Group Dialhi D Press the OK key Enter No Press Key Gp D_ Browsehi E Displa...

Page 48: ...go to step D N Press the User Tools key to re turn to standby mode Adding a Fax Number to a Group The following procedure describes how to add a destination to a group A Press the User Tools key User...

Page 49: ...Dial that is not pro grammed This key is Not Programmed is displayed Re specify the destination J Press the OK key The destination is added Note When the optional G4 unit is in stalled G3 G4 Select i...

Page 50: ...o delete a destination from a group A Press the User Tools key User Tools Main Menu 1 Program Deletehi Confirm that 1 Program Delete is displayed B Press the OK key C Press 0 or 1 to display 5 Prog Gr...

Page 51: ...de Program Delete 5 Prog Group Dialhi If you want to delete another desti nation from the group go to stepD Q Press the User Tools key to re turn to standby mode To erase an entire group A Press the U...

Page 52: ...Dial D Press the OK key E Enter the group number 1 to 7 F Press the OK key G Press 0 or 1 to select No and then press the OK key H Press the OK key I If you want to change the Quick Dial key press Ye...

Page 53: ...mbols Note You can enter the following symbols _ space C Press the OK key Wild Card Using wild cards you can greatly en hance the effectiveness of the follow ing features Authorized Reception Memory L...

Page 54: ...your machine will recognize MAN as a wild card and accept and or forward the document Reference See Chapter 7 Authorized Recep tion switch 10 bit 7 in the Ad vanced Features manual See Chapter 7 Forwa...

Page 55: ...Setup 48 3 Smt4EN BasicNIC F_FM book Page 48 Thursday September 14 2000 7 56 PM...

Page 56: ...t and Paper Specifications in the Advanced Features manual For information on how to load the optional bypass feeder see Chap ter 9 Loading Paper in the Op tional Bypass Feeder in the Advanced Feature...

Page 57: ...pa per level marks inside the cas sette G Replace the cassette cover Note The frosted side of the cover must be faceup when closed H Replace the cassette Push it in firmly until it locks into place No...

Page 58: ...n Menu 3 Setup hi C Press the OK key Confirm that 1 Monitor Volume is displayed Setup 1 Monitor Volume hi D Press the OK key Monitor Volume 1 On Hook hi E Press 0 or 1 to select the item you want to a...

Page 59: ...hi OK Low l High G Press the OK key The volume is adjusted Monitor Volume 1 On Hook hi If you want to adjust another item repeat steps E to G H Press the User Tools key to return to standby mode Smt4...

Page 60: ...ed a fax document which is now stored in the ma chine See Chapter 4 Printing Documents That Have Been Re ceived into Memory Substitute Reception in the Advanced Fea tures manual The Communicating indi...

Page 61: ...e display Press the OK key Causes Transmission Failed OK A poor line caused the communi cation to fail The line is noisy Try to retransmit The other machine is out of order Ask the other party to chec...

Page 62: ...med follow the procedure on the next page A Open the operation panel to an angle of about 45 B Remove the original Important Do not pull out the document without opening the operation panel or you wil...

Page 63: ...ified in this manual Note If paper jams occur in the optional second paper cassette or optional bypass feeder See chapter 8 Clearing a Copy Fax or Print Jam in the Advanced Features manual Print Deliv...

Page 64: ...locked into position F Push the front cover closed until you hear it lock into place Cassette Entrance A Remove the main paper cassette and place it on a flat surface B Lift the document delivery tab...

Page 65: ...place the main paper cassette Upper Rear Unit A Pull the document table toward the front of the machine B Open the lower rear cover and then upper rear cover as shown in the illustration C Remove any...

Page 66: ...am 59 4 D Close the upper rear cover and then the lower rear cover as shown in the illustration E Return the document table to its original position ZCKY270N eps Smt4EN BasicNIC F_FM book Page 59 Thur...

Page 67: ...ey is in Use as a Quick Dial This Quick Dial Key has a Quick Dial stored in it This Key is Not Pro grammed Either This Quick Dial Key does not contain a number This Quick Dial Key does not contain a K...

Page 68: ...This Dial is in Use Cannot Change This Quick Dial is being used such as for a Send Later Transmission Some Page s are Blank An almost entirely blank document was scanned Check your document Reset Ton...

Page 69: ...o the paper tray See P 49 Loading Paper in the Main Paper Cassette Does Close Front Cover or Close Rear Cov er appear in the display Close all covers Is the Add Toner indicator on Load a new toner cas...

Page 70: ...ed Features manual Frequent original misfeeds Non feeds Copier silicone oil on the originals Wait a few minutes then try again Incorrect alignment of originals Align the edges of the doc ument See P 1...

Page 71: ...Auto Receive mode See P 22 Reception Modes Power is switched off Switch the power on RECEPTION COPYING No printout the Add Paper indi cator is lit The cassettes are empty Add Paper See P 49 Loading P...

Page 72: ...ripes on copies The exposure glass is dirty Clean the exposure glass See Chapter 9 Cleaning the Roll ers and Exposure Glass in the Advanced Features manual TELEPHONING You cannot receive phone calls t...

Page 73: ...Troubleshooting 66 4 Smt4EN BasicNIC F_FM book Page 66 Thursday September 14 2000 7 56 PM...

Page 74: ...ARD TYPE20 A 2 Mbyte memory card can be added FAX EXPANSION CARD TYPE40 A 4 Mbyte memory card can be added ISDN INTERFACE UNIT TYPE 190 G4 Unit This allows you to send and receive using the ISDN Integ...

Page 75: ...ed Dial Numbers 36 Dialing 17 Document Delivery Tray 3 Document Guide 4 Document Jam 55 Document Table 4 E Editing Fax Numbers 27 Group 40 Quick Dial Number 29 Speed Dial Numbers 34 Energy Saver 3Clea...

Page 76: ...oup 37 Own Fax Number 23 Own Name 23 Quick Dial Numbers 27 Speed Dial Numbers 33 Q Quick Dial 18 27 Quick Dial Key Labels 31 Quick Dial keys 6 Quick Dial Number Deleting 30 Editing 29 Storing 27 R Rea...

Page 77: ...a Document Jam 55 Common Problems 62 Communication Problems 54 Error Messages 60 Indicators 53 Loading Paper 49 Volume Adjustment 51 TTI Fax Header 23 U User Function keys 5 User Tools key 6 V Ventil...

Page 78: ...71 MEMO Smt4EN BasicNIC F_FM book Page 71 Thursday September 14 2000 7 56 PM...

Page 79: ...72 UE USA H537 MEMO Smt4EN BasicNIC F_FM book Page 72 Thursday September 14 2000 7 56 PM...

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