Troubleshooting
62
4
Solutions to Common Problems
Problem
Required Action
STANDBY MODE
Nothing happens when the
switch is turned on.
Check the power cord. Is it properly plugged into the outlet?
Plug it in firmly.
"
Set Orig. / Enter No.
"
is not displayed.
Switch the power on.
If the Power indicator does not light, check that the power
cord is plugged in.
If the Energy Saver indicator lights, press the Energy Saver
key.
The display does not show the
Ready condition, or the machine
stops during an operation.
Does "
Clear Misfed Orig.
" or "
Clear Misfed
Paper
" appear in the display?
Clear the misfed paper.
Reference
See P.55
“Clearing a Document Jam”
, and P.56
“Clearing a
Copy, Fax, or Print Jam”
.
Does "
Load Paper
" appear in the display?
Load paper into the paper tray. See P.49
“Loading Paper in the
Main Paper Cassette”
.
Does "
Close Front Cover
" or "
Close Rear Cov-
er
" appear in the display?
Close all covers.
Is the Add Toner indicator on?
Load a new toner cassette.
TRANSMISSION
The original is not pulled into
the auto document feeder.
You did not feed the document far enough into the feeder.
Insert the document into the feeder until it stops.
Retransmit.
Do user maintenance, especially rollers (2) and (6). See the il-
lustration in Chapter 9, "Cleaning the Rollers and Exposure
Glass" in the Advanced Features manual.
The telephone line is disconnected.
Check that the line is connected properly.
The telephone line type setting is incorrect.
Check the telephone line type setting.
The dialed number does not contain a PSTN access code or
a pause.
Include the outside line access number and a pause before
the telephone number.
Smt4EN-BasicNIC-F_FM.book Page 62 Thursday, September 14, 2000 7:56 PM
Summary of Contents for e2004
Page 1: ...2004 e2004 your document management partner Basic Features Operator Instructions...
Page 7: ...iv Smt4EN BasicNIC F_FM book Page iv Thursday September 14 2000 7 56 PM...
Page 55: ...Setup 48 3 Smt4EN BasicNIC F_FM book Page 48 Thursday September 14 2000 7 56 PM...
Page 73: ...Troubleshooting 66 4 Smt4EN BasicNIC F_FM book Page 66 Thursday September 14 2000 7 56 PM...
Page 78: ...71 MEMO Smt4EN BasicNIC F_FM book Page 71 Thursday September 14 2000 7 56 PM...
Page 79: ...72 UE USA H537 MEMO Smt4EN BasicNIC F_FM book Page 72 Thursday September 14 2000 7 56 PM...