16
Troubleshooting
The following measures are taken for troubleshooting.
Insert outlet plug and check power switch
This product is used at AC 100V~240V. Make sure that the outlet plug is correctly connected.
Check that the power switch on the back of the main body is turned on.
If power cable is disconnected, it must be replaced. Contact our company or store.
Fuse is disconnected
Replace to a new fuse with identical spec. (Refer to P 8 for installation method.)
If the same symptom continues to occur, contact our company or store.
Heater or light projector is used nearby or long drum (cord reel) is used
If such objects are in use, use power from a different system.
If a drum is used, remove the drum before connecting.
Overload
Motor protection circuit may be functioning.
First remove power supply and wait for 10 seconds before resupplying power.
Abnormal noise from the motor
If an abnormal noise is created by the motor, saw-tooth wheel is damaged or screw is loose.
Contact our company or store.
There is a problem in wiring
Contact our company or store.
PCB malfunctions because of static electricity generated inside the machine
Turn the power off and then turn it on again.
Laminate film and under-film are not installed properly
Refer to P 13 ~ 15 of this document to install them properly.
Tension is too weak
Strengthen tension.
The machine is slanted
Reinstall it on a flat surface.
Is the script too thick?
Thickness of the script that can be processed by this product is 8 mm, including thickness of the film. If a thicker material
is inserted, the roller may not rotate or get damaged. Do not try to process anything thicker than the regulated thickness.
Even if thickness is within 8 mm, do not insert hard materials like metals.
Is film or script rolled into the roller?
If the script remains in the insertion hole, press reverse button to pull the script out. Do not pull it too strong because
excessive pulling can cause failure of the machine.
If the script is not caught in the insertion hole, contact our company or store.
Processing material cannot be inserted · does not come out
Wrinkles are formed in the processing material
Product malfunctions or power is immediately turned off
Power does not turn on · machine does not function