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FREQUENTLY ASKED QUESTIONS
Question:
Why are fat and cooking juices escaping out onto the work surface?
Answer:
The drip tray needs emptying or has not been inserted correctly back into the
grill. Empty the drip tray and makes sure it is correctly in place. Remember to
empty and wash the drip tray after every use.
Question:
Why is there smoke coming from the grill?
Answer:
There is too much oil on the grill plates, or the grill plates have not been
cleaned properly. Switch off the grill, allow it to cool and remove excess oil
from the grill plates, or try cooking your food without it. Ensure you wash or
wipe the grill plates after every use, see ‘Care and cleaning’.
Question:
Why is food sticking to the grill plates?
Answer:
The grill may not have fully preheated to the correct temperature before
adding your food to the grill plates.
The grill plates may need cleaning. Ensure you wash or wipe the grill plates
after every use.
Question:
Why is food taking so long to grill?
Answer:
The temperature you have selected may not be hot enough. Increase the
temperature.
Question:
Why is food being burnt on the outside and not cooked through
in the centre?
Answer:
The temperature you have selected may be too hot. Decrease the
temperature.
Question:
Why is the grill making a buzzing noise?
Answer:
The grill has developed an electrical fault. Immediately switch it off and
unplug at the socket. Contact Lakeland Customer Services.