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Operator's Manual – 

Stacker Vendor

 

© 

LAI GAMES

  

Page 32 

TROUBLESHOOTING GAME ERRORS 

 

 

CLEARING GAME ERRORS  

Game errors can be cleared, by pushing the test button ONCE. The game 
will try and check if the error is fixed. If the reason for the error is fixed, 
the game will continue as normal. If the error is not fixed, the error will 
remain on the display. 

 

 

Err1 – TICKET ERROR 

This can occur if the optional capsule/ticket dispenser is 

not

 installed and 

P14

 and 

P15

 have 

not

 been set to zero.  If your machine does 

not

 have 

theses optional fixtures installed, please set 

P14

 and 

P15

 to 

“0”

 

(See 

Programmable settings mode, page 14 for Details)

 

Otherwise, if the optional ticket/capsule dispenser is fitted, this error 
usually occurs if the game has run out of tickets or there is a ticket/capsule 
jam. A less common reason is if the game PCB tries to dispense 
tickets/capsules but doesn’t get a notch pulse for approximately three 
seconds. Use the Switch Test and test the notch pulse by passing a ticket in 
and out of the notch sensor or manually activating the micro-switch on the 
capsule dispenser, an active notch will be display as 

C1

(See Page 11 for 

Details)

 

If the game was out of tickets, replace the tickets, clear the ticket/capsule 
jam and then push the test button once to clear the error. The game will 
then payout any owed tickets/capsules. 

 

 

Err2 – START/STOP BUTTON JAMMED 

This error is usually displayed if the Start/Stop button is active for longer 
then 30 seconds Use the Switch Test and check the Stop/Start button, an 
active button will be display as 

C3

(See Page 11 for Details)

 

 

Err3 – EEPROM ERROR 

This Error is only displayed in test mode and means that the CPU cannot 
read the EEPROM, or is receiving errors during communication with the 
EEPROM (The 23C16 IC on the main MCU PCB). This could cause 
problems with the game audits and program settings. If this error occurs, 
take your game to the nearest authorized LAI games dealer for repair. 

 

 

Err4 – MAJOR PRIZE DEPLOYMENT ERROR 

This error is usually displayed if an empty Major prize arm is selected by a 
Major prize-winner or if the game activates the Major prize arm and does 
not sense a prize dropping through the prize sensor. The Err4 error code 
and the Major Prize Arm location numbers are displayed alternatively. 

 

The error can also occur if the Major prize arm 

“TIMES OUT”

 caused by 

taking to long to dispense a prize. This can happen if there is more than 
half a prize arm length between Major prizes on the Major prize arm, the 
Major prize arm is not turning or the prize sensor is not working. 

 

Test the prize arm function using the Run Test, 

(See Page 13 for Details)

Test the prize sensor using the Switch Test, 

(See Page 11 for Details)

. Pass 

your hand through the infrared beams in the prize chute. Blocking the 
invisible beams should display 

C7

 in switch test. Removing your hand 

from the beams should stop 

C7

 from being displayed. 

Summary of Contents for Stacker Vendor

Page 1: ...Stacker Vendor READ THIS MANUAL BEFORE OPERATING THE MACHINE KEEP THIS MANUAL FOR YOUR REFERENCE LAI GAMES www laigames com...

Page 2: ...d 04 03 Shriro House SINGAPORE 159640 LAI GAMES LAI GAMES Copyright Notice Authorization is hereby provided to you to copy this manual in its entirety provided such copies are used for non commercial...

Page 3: ...e Bulletins for this Game Check our Website at www laigames com click on Product Support here you ll find links to all the Bulletins and Software Updates to keep your game in top working Order You can...

Page 4: ...RUN TEST 13 PRIZE ARM LOCATION DIAGRAM 13 PROGRAMMABLE ADJUSTMENTS MODE 14 PROGRAMMABLE ADJUSTMENTS MODE DIAGRAM 14 PROGRAMMABLE ADJUSTMENTS PROCEDURE 14 PROGRAMMABLE ADJUSTMENTS QUICK REFERENCE TABLE...

Page 5: ...PARTS LOCATION DIAGRAM 36 PARTS DESCRIPTION 38 LAMPS 40 MAINTENANCE 41 INSTRUCTIONS TO FIT 90 T HANDLE LOCK 42 TO NEW TYPE COIN DOORS 42 SECTION B TECHNICAL DETAILS 45 MAINS VOLTAGE ADJUSTMENT 46 3D...

Page 6: ...rely connected ground line Do Not install the Game Cabinet outdoors or in areas of high humidity direct water contact dust high heat or extreme cold Do Not install the Game Cabinet in areas that would...

Page 7: ...nections for the integrated circuit IC logic PC Boards and other connectors Insufficient insertion can damage the electrical components Only qualified personnel should inspect or test the integrated c...

Page 8: ...start stop button to stack the moving blocks on top of each other Each time the player successfully builds another layer onto the pile of blocks the next level is progressively harder Once the player...

Page 9: ...V or 240V AC 50 60Hz single phase mains electric supply The supply must be a three wire grounded supply LOCATION REQUIREMENTS Ambient temperature between 5o C and 40o C Ambient humidity Low Ambient U...

Page 10: ...Minor prize win players can elect to choose a Minor Prize or press the Continue button and try for the Major Prize Level The player will not win any prizes if they choose continue fail to reach the Ma...

Page 11: ...ing it all the way out Attach the prizes securely to the Hanging Ties NOTE Be sure to allow a loose 4 finger gap in the hanging tie to ensure that the hanging tie does not interfere with the operation...

Page 12: ...an arm apart or the prize arm will time out and display error Err4 NOTE If completely filling the prize arm start filling the prize arm from the back and work your way towards the front 1 Reinsert th...

Page 13: ...also keep players interest in the game MINOR WINS Approximately 1 win every 1 2 games played MINOR PRIZE VALUE Approximately cost should be 20 of the price per play MINOR PRIZES Use small cheap items...

Page 14: ...dard Coin Play mode where a coin or coins are inserted Or Free Play where no coins are necessary COIN PLAY The Coin Play mode is entered from Attract mode by inserting coins in any of the two coin slo...

Page 15: ...Test Mode Diagram below The Test mode is also used for Clearing Game Errors If there is an active error its code will be displayed To try to clear the error code press the red test button once The err...

Page 16: ...C10 as tabled below By activating any of the switches their code will be displayed on the 4 digit display If no switches are active then C 0 0 will be displayed CODE DISPLAY SWITCH FUNCTION SWITCH LOC...

Page 17: ...r PCB or by manually pushing the tickets from the ticket holder through the dispenser after pulling the ticket release rod upwards EXIT The Switch Test is exited into Run Test Mode by pressing the Tes...

Page 18: ...run test mode The credit display will indicate r 0 1 the first Minor Prize Arm and also flashing the indicator LED The Service button is then pressed again to step through each prize arm flashing the...

Page 19: ...P P P will be displayed on the 4 digit credit display SELECT The green Service button is pressed to step through each of the adjustment configurations starting from the P P P P display P01 being the...

Page 20: ...OFF Coin slot 2 Bonus credit every X coin on level 3 P06 6 OFF 99 OFF 1 2 3 4 99 OFF Coin Slot 2 Every coin X bonus credit on level 3 P07 ON or OFF ON or OFF ON Attract sound P08 1 6 1 2 3 6 3 Cube Sp...

Page 21: ...10 plays for each credit the default setting is 1 P03 COIN MECH 1 MULTIPLE BONUS CREDIT Default OFF Adjustable ON OFF This variable sets the multiple bonus credit activation by 3 levels on coin mechan...

Page 22: ...riable sets the number of bonus credit that will be given on every coin inserted in coin mechanism 1 on level 2 multiple bonus for bonus credit It can be set to either OFF 1 2 3 to 99 bonuses per coin...

Page 23: ...nge to ON the multiple bonus setting will be open the P06 1 setting and so on P06 1 COIN MECH 2 NUMBER of COIN per BONUS CREDIT on LEVEL 1 Default OFF Adjustable OFF 99 This variable sets the number o...

Page 24: ...MECH 2 NUMBER of BONUS CREDIT per COIN on LEVEL 2 Default OFF Adjustable OFF 99 This variable sets the number of bonus credit that will be given on every coin inserted in coin mechanism 2 on level 1...

Page 25: ...for each difficulty setting MAJOR PRIZE SKILL SETTINGS 1 Easiest Approx 1 Win in 20 Games 6 Medium to Hard Approx 1 Win in 200 Games 2 Very Easy Approx 1 Win in 30 Games 7 Hard Approx 1 Win in 300 Ga...

Page 26: ...th all prize arms installed as default P14 to P19 MINOR PRIZE ARM No 1 to 6 STATUS Default see table below Adjustable ON or OFF This option is for enabling or disabling of Minor Prize Arms numbered 1...

Page 27: ...e displays the strobing of the attract animation When set to ON the game will display the attract animation with strobing If set to OFF the game will skip the strobing part of the attract animation P2...

Page 28: ...to Cap if player reach minor prize it will be dispense capsule other option can be set for Ticket Tic or Prize Prz P29 Number of Ticket Capsule Dispense per Play Default 1 Adjustable 0 100 This adjus...

Page 29: ...es are displayed alternatively during the Audit Mode Example Code A01 will be displayed as A 0 1 and a value of 421 as 4 2 1 on the 4 digit display Or it will display large values like 21589 as 2 and...

Page 30: ...again from A01 to A36 until the mode is exited RESET The entire set of user audits can be reset during any of the audit configurations by holding the Start button for longer than 5 seconds The display...

Page 31: ...number Games ending at level 10 A18 A 1 8 Total number Games ending at level 11 A19 A 1 9 Total number Games ending at level 12 A20 A 2 0 Total number Games ending at level 13 A21 A 2 1 Total number...

Page 32: ...ton on the service panel A04 TOTAL NUMBER OF MAJOR PRIZE WINS This Audit displays the total number of Major Prize Wins since the audits were last cleared A05 TOTAL NUMBER OF MINOR PRIZE WINS This Audi...

Page 33: ...A23 to A32 TOTAL NUMBER OF PRIZE SELECTIONS on PRIZE ARM POSITION NUMBER 1 to 10 These Audits display the total number of the prize selections on Prize Arm positions number 1 through to 10 on this ma...

Page 34: ...nding LED Pattern for Very Last Game Played H02 H 0 2 Level Ending LED Pattern for 2nd Last Game Played H03 H 0 3 Level Ending LED Pattern for 3rd Last Game Played H04 H 0 4 Level Ending LED Pattern f...

Page 35: ...tton six times H H H H will be displayed on the 4 digit display SELECT The green Service button is pressed for advancing each step through the set of Game Histories starting from the H H H H display H...

Page 36: ...P12 are set to 0 2 If the optional ticket capsule dispenser is fitted clear ticket capsule dispenser jam or replenish tickets After this push Test button once to clear error Err2 START STOP BUTTON JA...

Page 37: ...TART STOP BUTTON JAMMED This error is usually displayed if the Start Stop button is active for longer then 30 seconds Use the Switch Test and check the Stop Start button an active button will be displ...

Page 38: ...3 to P26 Major Prize Arm Status are all set to OFF Disabled There should be at lest one Minor Prize Arm and one Major Prize Arm set to Status to ON Push the test button once to enter directly to P17 o...

Page 39: ...DISPLAY CONTROLLER FUSES 3 x 2 5 AMP FAST BLOW M205 TYPE This fuse is for the 5VDC on the three LED Playfield Display PCBs DOWN LIGHT FUSES 2 x 5 AMP FAST BLOW 3AG TYPE This fuse is for the two 12VAC...

Page 40: ...Operator s Manual Stacker Vendor LAI GAMES Page 35 SECTION A SERVICE INSTRUCTIONS BE SURE TO READ THE FOLLOWING Carefully before servicing this machine A...

Page 41: ...layfield Display Major Prize Arms Long Major Prize Display Area Minor Prize Arm Indicator PCBs Minor Prize Arms Short Control Panel Minor Prize Display Area Speakers 2 units Coin Mechs DBA Coin Door S...

Page 42: ...rear Florescent Lamp Deflector Upper Vent Major Prize Arms Motors Florescent FL15 Lamps LED Playfield Display PCBs Minor Prize Arms Motors Prize Box Sensor PCB Slave Main MCU PCB Tilt Switch Prize Box...

Page 43: ...ed to start stop during a game and for test and program adjustments CONTINUE BUTTON The Continue button is the rectangular illuminated button located at the left hand side of the control panel This bu...

Page 44: ...ess is through the back of the machine PCB s For location of all game PCB s refer to the Parts Location diagram page 36 of this manual POWER SUPPLY The power supply is located at the back of the cabin...

Page 45: ...LAY SIDE LAMPS There are two standard FL 18 fluorescent tubes for side lighting the prize display Access is by the removing of the Lamp Brackets and accessing the tubes from the back door PRIZE DISPLA...

Page 46: ...the cabinet taking care to remove any objects that may have fallen on the PCBs Check and tighten all fixing hardware and fasteners as required Regularly check that all the Display and Button Lamps are...

Page 47: ...ve an external stainless steel plate with two coach bolts as in the photo to the right This plate covers the T Handle hole and provides the two coach bolts for mounting it The photo on the left shows...

Page 48: ...normally supplied with the T Handle and will need to be ordered separately For the Inner Cylinder key lock you can order a generic type to fit the T Handle And if you are using a Master locking system...

Page 49: ...Mounting the T Handle Lock Cam Pop open the assembled T Handle Lock unit and rotate the handle 90 counter clockwise Using the two Coach Bolts you saved mount the T Handle onto the Coin Door Keeping th...

Page 50: ...ION B TECHNICAL DETAILS It is advised that anybody using SECTION B for repairing or modifying any of the components of the game should be a qualified technician having at least a basic knowledge of di...

Page 51: ...the cabinet If unsure of the location of any ballasts or starters refer to Parts location diagram on page 36 of this manual These have to be removed and replaced with an equivalent wattage at you loca...

Page 52: ...Operator s Manual Stacker Vendor LAI GAMES Page 47 3D PARTS EXPLODE...

Page 53: ...Operator s Manual Stacker Vendor LAI GAMES Page 48...

Page 54: ...Operator s Manual Stacker Vendor LAI GAMES Page 49...

Page 55: ...Operator s Manual Stacker Vendor LAI GAMES Page 50...

Page 56: ...Operator s Manual Stacker Vendor LAI GAMES Page 51...

Page 57: ...Operator s Manual Stacker Vendor LAI GAMES Page 52...

Page 58: ...Operator s Manual Stacker Vendor LAI GAMES Page 53 Stacker Vendor MAIN WIRING DIAGRAM...

Page 59: ...Operator s Manual Stacker Vendor LAI GAMES Page 54 Stacker Vendor POWER WIRING DIAGRAM...

Page 60: ...Operator s Manual Stacker Vendor LAI GAMES Page 55 Stacker Vendor OPTIONAL WIRING DIAGRAM...

Page 61: ...h the machine was purchased LAI GAMES shall have no obligation to make repairs necessitated by negligence or interference to any component by any unauthorized personal This will automatically void any...

Page 62: ...TIONAL SALES SERVICE Sales Enquires sales laigames com Product Support support mleisure co id Web site www laigames com For your nearest LAI GAMES Distributor visit our web site at http www laigames c...

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