13
EN
PROBLEM
SOLUTION
The filter holder
overflows or the
coffee flows too
slowly.
• The coffee maker needs cleaning.
• There is too much coffee. We recommend using one measuring
spoon or one soup spoon of ground coffee per cup.
• The ground coffee is too fine (e.g., ground coffee for espresso won’t
work in a drip coffee maker).
• There is ground coffee lodged between the paper filter and the
filter holder.
• The paper filter is not opened properly or is not well placed.
• Rinse the filter holder before inserting the paper filter so it will
adhere to the damp walls of the filter basket.
• Be sure you have not inserted a paper filter at the same time as the
permanent filter.
• There is more than one paper filter in the filter holder.
• Make sure the filter holder is pushed down all the way.
The coffee tastes
bad.
• Clean the coffee maker.
• The ground coffee is not right for your coffee maker.
• The proportion of coffee and water is not sufficient. Adjust to suit
your taste.
• The quality and freshness of the coffee is not the best.
• The water is of poor quality.
The coffee does
not flow.
• See if there is water in the water tank.
• The coffee flow system may be obstructed. You may clean it simply
by rinsing with water.
The time is not
correct (there is a
time difference).
• The timer is synchronized and depends on your electrical network. If
there is a time difference, we recommend that you program the time
once a week to be sure it is correct.
If your appliance does not always work properly, call customer service in your country.
