50
ERROR CODES
TROUBLESHOOTING
ERROR CODE
POSSIBLE CAUSE
SOLUTION
E1
E2
The lid does not close tightly
Clean the seal of the lid and the
perimeter of the chamber
The seal is deformed/broken
Request a replacement from the
manufacturer
Problem with the safety switch
Send the machine to a service
centre
Problem on the circuit board
Send the machine to a service
centre
PROBLEM
POSSIBLE CAUSE
SOLUTION
The machine does
not turn on
The machine does
not perform the
vacuum process
A complete
vacuum has not
been created in
the bag
The machine does
not go from the
vacuum to the
sealing process
The machine does
not seal
The bag is burned
after the sealing
process
Air re-enters the
bag after the
vacuum process
Loose or damaged power cable
or damaged power outlet
Connect the unit to a different
power outlet
ON/OFF switch turned off
Turn the switch to ON
The bag is not properly
positioned
The bag is perforated or poorly
sealed to begin with
The seal is damaged and the
unit does not reach the proper
pressure
The sealing bar is broken
The sealing bar is overheated
The bag is perforated. (be careful
with foods that contain bones or
have sharp surfaces)
The sealing bar is dirty
Position the bag following the
instructions provided
Change the bag
Clean the seal of the lid and the
perimeter of the chamber.
Replace it with a new one if
necessary
Request a replacement from the
manufacturer
Allow the unit to cool for a few
minutes before starting a new
cycle
Change the bag
Clean the sealing bar
The seal is dirty, broken or
damaged
The surface and sealing pad is
wrinkled, there is some impurity
or leftover food
Clean it or replace it if it is
broken
Clean the pad and begin a new
cycle
Summary of Contents for 69352
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