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Rikiki USB 2.0 Hard Drive User Manual

16

Q: Does your computer's operating system support the file system?

A: Check your computer's documentation and see 

Optional Formatting and Partitioning

.

Q: Is there an icon for the drive in My Computer?

A: Go into My Computer and look for an icon and drive letter assigned to the LaCie drive. If the drive does not
appear, follow the rest of the Troubleshooting tips to isolate the problem.

Q: Does your computer's configuration meet the minimum system requirements for use with this drive?

A: See 

Introduction

.

Q: Did you follow the correct installation steps for your operating system?

A: Review the installation steps in 

Getting Connected

. Check if you've misunderstood or omitted a step or

followed instructions for a different configuration.

Still not working? There may be a hardware defect or other problem. Time to contact 

www.lacie.com/support/

.

Q: Are both ends of the USB and power supply cables securely attached?

A: Check both ends of the USB and power supply cables to make sure they are fully seated in their respective
ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not
recognized, restart your computer and try again.

Q: Is there a conflict with other device drivers or extensions?

A: Contact 

LaCie Technical Support

 for help.

The drive is working slowly.

Q: Are there other USB devices connected to the same port or hub?

A: Disconnect any other USB devices and see if the drive's performance increases.

The drive is not running noticeably faster when connected via Hi-Speed USB 2.0.

Q: Is the drive connected to a USB 1.1 port on your computer, or to a USB 1.1 hub?

A: If your drive is connected to a USB 1.1 port or hub, this is normal. A Hi-Speed USB 2.0 device can only
operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub.
Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB 1.1 transfer rates.

Q: Is the drive connected to a Hi-Speed USB 2.0 port on your computer?

Summary of Contents for RIKIKI USB 2.0

Page 1: ...anual 1 RIKIKI USB 2 0 HARD DRIVE USER MANUAL CLICK HERE TO ACCESS UP TO DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations easier navigation and search capability ...

Page 2: ... guide you through the process of connecting your LaCie product and will explain its features If this manual doesn t answer your questions or if you are having trouble consult the Getting Help page BOX CONTENT Your box contains the following LaCie Rikiki USB 2 0 hard disk USB 2 0 cable Quick Install Guide printed on packaging Note A PDF of this User Manual and software utilities are pre loaded on ...

Page 3: ...Rikiki USB 2 0 Hard Drive User Manual 3 Light Behavior Status On Steady Drive is on Flickering Data access Off Drive is off ...

Page 4: ...y bandwidth and data transfer rates to support high speed devices such as hard drives CD DVD drives and digital cameras Your LaCie product is shipped with a Hi Speed USB 2 0 cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The cable will also work when connected to a USB 1 1 port but performance will be limited to USB 1 1 transfer rates Connector Face to ...

Page 5: ...mputer s USB 2 0 ports to ensure adequate power If a USB Y cable is not included in the packaging you can purchase one from www lacie com accessories Connector Face to Computer Cable End to Computer Cable End to Hard Drive Connector Face to Hard Drive Power Data Attach the single connector end of the USB Y cable to the back of your LaCie drive 1 Attach the double connector end of the USB Y cable t...

Page 6: ...at your LaCie hard drive s volume mounts correctly on your computer STEP 1 CONNECT THE USB CABLE Connect the USB cable from the drive to the computer 1 The drive will mount on your computer 2 Technical note If the USB bus on your computer does not provide the necessary power to operate your LaCie device you may require a USB Y cable which can be purchased from www lacie com accessories See USB Y C...

Page 7: ...Rikiki USB 2 0 Hard Drive User Manual 7 STEP 2 LAUNCH LACIE SETUP ASSISTANT ...

Page 8: ...icon a small green arrow over a hardware image A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the LaCie storage device in this prompt This message will appear Safe to Remove Hardware or similar It is now safe to disconnect the device WINDOWS VISTA WINDOWS 7 USERS From the System Tray located in the lower right hand side of your screen click o...

Page 9: ...g the storage device icon to the Trash The icon pictured below is a generic USB device icon Your LaCie storage may be represented by an icon that looks like the device itself When the icon disappears from the desktop the storage device can be disconnected ...

Page 10: ...used with Windows 2000 Windows XP Windows Vista and Windows 7 however volume size is limited to 32GB by the Windows partition utility i e Disk Manager and the individual file size is limited to 4GB NTFS This acronym stands for New Technology File System and it is the native file system for Windows NT 2000 XP Vista and 7 NTFS offers several features that are not available with FAT 32 file compressi...

Page 11: ...hances when compared to FAT 32 HFS is NOT compatible with Windows OS Use FAT32 if you will be using your storage device with both Windows and Mac computers Maximum single file size is limited to 4GB FORMATTING INSTRUCTIONS The steps listed below will help you to format and partition a storage device For more information on choosing the optimal file format refer to About File System Formats Caution...

Page 12: ...n the device with LaCie software utilities Follow your operating 4 system instructions to reset the existing partition To create a new partition select New Simple Volume Follow the on screen instructions when the New 5 Simple Volume Wizard appears Mac Users Make sure the storage device is connected to and mounted on the computer 1 Select Utilities from the Go menu in the Finder menu bar 2 In the U...

Page 13: ...com support select your product then click the Troubleshooting tab 3 User Manual Includes common troubleshooting topics See Troubleshooting Topics below 4 Customer Support Create an account on lacie com register your product and fill out a support ticket Create an account here www lacie com us mystuff login htm logout rtn mystuff Note LaCie is dedicated to providing high quality products that enri...

Page 14: ...your operating system A Review the installation steps in Getting Connected Check if you ve misunderstood or omitted a step or followed instructions for a different configuration Still not working There may be a hardware defect or other problem Time to contact www lacie com support Q Are your computer s USB buses working properly A Open Apple System Profiler expand the Hardware list and click on US...

Page 15: ...of sleep mode A Ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is revived from sleep it does not give the drive enough time to spin up from its sleep mode The drive is working slowly Q Are there other USB devices connected to the same port or hub A Disconnect any other USB devices...

Page 16: ...wer supply cables securely attached A Check both ends of the USB and power supply cables to make sure they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Q Is there a conflict with other device drivers or extensions A Contact LaCie Technical Support for he...

Page 17: ...to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall the drivers and re install them Q Does your computer or operating system support Hi Speed USB 2 0 A See Introduction ...

Page 18: ... 1MB 1 000 000 Bytes Total accessible capacity varies depending upon operating environment typically up to 10 less per TB HEALTH AND SAFETY PRECAUTIONS Only qualified persons are authorized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do not open a disk drive or attempt to disassemble or modify it Never insert a...

Page 19: ...s such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place the LaCie hard drive near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your LaCie hard drive Never use excessive force on your LaCie hard drive If y...

Page 20: ...ent when the equipment is used normally and is properly serviced when needed If you discover a defect covered by the warranty set forth above your sole and exclusive remedy will be for LaCie in its sole discretion to i repair or replace the product at no charge to you or if a repaired unit or replacement product is not available ii to refund the current market value of your product You acknowledge...

Page 21: ...external causes e to damage caused by operating the product outside the permitted or intended uses described by LaCie f to damage caused by service including upgrades and expansions performed by anyone who is not a representative of LaCie or a LaCie Authorized Service Provider g to a product or part that has been modified to alter functionality or capability without the written permission of LaCie...

Page 22: ...ve to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make no provisions for data recovery and cannot be held liable for any data loss on drives or media returned to LaCie All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid except for Products registered under the Adva...

Page 23: ...dio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna 1 Increase t...

Page 24: ...ervice or the shop where you purchased the product TRADEMARKS Apple Mac Time Machine and Macintosh are registered trademarks of Apple Computer Inc Microsoft Windows XP Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners CANADA COMPLIANCE STATEMENT This Class B digital apparatus meets al...

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