Rikiki USB 2.0 Hard Drive User Manual
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Error messages under Mac OS 10.x.
Q: Did you get an "Error -50" message while copying to a FAT 32 volume?
A: When copying files or folders from a computer to a FAT 32 volume, certain characters cannot be copied.
These characters include, but are not limited to:
? < > / \ :
Check your files and folders to ensure that these types of characters are not being used.
The easiest solution is to check for incompatible characters in file names, change them, then resume file
transferring.
If this is a recurrent problem or you can't find the files with incompatible characters, consider reformatting the
drive to NTFS (Windows users) or HFS+ (Mac users). See
Optional Formatting and Partitioning
.
Q: Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode?
A: Ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down
when you set your computer to sleep mode, and when the computer is “revived” from sleep, it does not give
the drive enough time to spin up from its sleep mode.
The drive is working slowly.
Q: Are there other USB devices connected to the same port or hub?
A: Disconnect any other USB devices and see if the drive's performance increases.
The drive is not running noticeably faster when connected via Hi-Speed USB 2.0.
Q: Are you operating in Mac OS 10.x?
A: Make sure that you are connecting the drive to your computer through a Hi-Speed USB 2.0 port. If your
computer only has USB 1.0, , you will need to add a Hi-Speed USB 2.0 PCI or PC card to your computer in order
to achieve maximum transfer speeds.
Windows Users
The drive is not recognized by the computer.
Q: Has the drive been formatted?
A: Make sure that the drive has been formatted properly. Please see
Optional Formatting and Partitioning
.
