LaCie Big Disk USB 2.0 User Manual Download Page 3

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Table of Contents

LaCie Big Disk USB 2.0

User’s Manual

5.3.1. Hi-Speed USB 2.0 Ports And Performance

5.3.2. Computer with only USB ports

6. USB Questions & Answers

7. Troubleshooting

7.1. Mac Users

7.2. Windows Users

8. Contacting Customer Support

9. Warranty

Glossary

Summary of Contents for Big Disk USB 2.0

Page 1: ...e entire manual or just a specific page or section To Exit From the Menu bar at the top of your screen select File Quit Icons Used In This Manual Italicized paragraphs feature an icon describing the type of information being given Important Info This icon refers to an important step that must be followed Tech Note This icon refers to tips to help maximize performance Caution This icon indicates a ...

Page 2: ...ur LaCie Drive 13 3 1 Connecting The Power Supply 14 3 2 Connecting The Interface Cable 15 3 2 1 Mac Users 15 3 2 2 Windows Users 19 3 3 Installing Multiple Devices 21 3 4 Disconnecting Your LaCie Drive 22 3 4 1 Mac Users 22 3 4 2 Windows Users 22 4 Using Your LaCie Drive 23 4 1 Formatting And Partitioning Your LaCie Big Disk USB 2 0 24 4 1 1 Mac Users 24 4 1 2 Windows Users 26 5 Tech Tips 28 5 1 ...

Page 3: ...ser s Manual 5 3 1 Hi Speed USB 2 0 Ports And Performance 31 5 3 2 Computer with only USB ports 31 6 USB Questions Answers 32 7 Troubleshooting 34 7 1 Mac Users 35 7 2 Windows Users 38 8 Contacting Customer Support 41 9 Warranty 43 Glossary 44 ...

Page 4: ...art 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a ...

Page 5: ... Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this product conforms to the following European standards Class B EN60950 EN55022 EN50082 1 EN61000 3 2 With reference to the following conditions 73 23 EEC Low Voltage Directive ...

Page 6: ...ironment that is too cold or humid may damage the unit Always unplug the hard drive from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device Do not use the hard drive near other electrical appliances such as tel...

Page 7: ...your LaCie drive to match your exact needs LaCie s Hard Drive is ideally suited for a wide range of high end high traffic environments including Workstations Audio Video Editing Database Management Engineered to fit seamlessly in to any work environment the LaCie Big Disk USB 2 0 can be stood vertically on the LaCie Drive Stand included placed in the LaCie Desk Rack sold separately or incorporated...

Page 8: ...le processor with a USB 2 0 or 1 1 interface card 32MB RAM or greater System Requirements for USB Windows 2000 and Windows XP Hi Speed USB 2 0 Hardware Requirements for USB G3 or greater with USB 2 0 or 1 1 interface card System Requirements for USB OS 9 x and 10 x Apple USB support 1 3 5 and greater Windows Users Mac Users Tech Note Mac OS 9 x and Mac OS 10 1 are limited to USB 1 1 speed ...

Page 9: ...kit External power supply Hi Speed USB 2 0 cable LaCie Storage Utilities CD ROM Important Info Please keep your box In the event that the drive should need to be repaired or serviced it must be returned in its original packaging 2 Your LaCie Drive page 9 LaCie Big Disk USB 2 0 User s Manual 1 2 3 4 2 3 4 1 ...

Page 10: ... Disk USB 2 0 User s Manual 2 2 2 Views of the Drive 2 2 2 1 Front View 1 1 On Off Button Power LED Activity LED Push the button to power the drive on The LED remains lit to show that the drive is on and blinks to indicate drive activity ...

Page 11: ...Number Sticker This is where you will find your LaCie drive s serial number Write down the serial number and keep it in a safe place because you will need to provide the number in the event you have to call LaCie Technical Support for any reason in regards to the drive s performance The serial number would also come in handy if your drive is lost or stolen Hi Speed USB 2 0 Port This is where you p...

Page 12: ...ns Hot swappable no need to shut down or restart your computer when adding or removing devices Please see USB Questions And Answers for a more detailed discussion of USB s uses and capabilities USB Icons These icons will help you easily identify the USB interfaces They appear on USB cables and next to the USB port connectors on certain computers USB Cables Your LaCie drive is shipped with a Hi Spe...

Page 13: ...r drive Make sure to place your drive in a well ventilated space do not block the ventilation outlet on the back of the drive and keep the area in front of the drive unobstructed to allow for proper airflow If you will be stacking or racking your drive please follow these considerations When stacking drives place no more than three drives on top of each other When stacking drives make sure and adh...

Page 14: ...wer supply This means that if the drive is connected to a USB connector on your computer when you turn on the computer the LaCie drive will turn on automatically Likewise when you turn off your computer your LaCie drive will turn off automatically To turn the drive off simply push the blue On Off button on the front of the drive Do not turn the drive off though when it is reading or writing inform...

Page 15: ... for the Windows OS 3 2 1 Mac Users These installation steps are separated by interface and Mac OS To view the installation steps of the interface you plan on using click on the appropriate operating system and interface Mac OS 10 x Hi Speed USB 2 0 Mac OS 9 x USB Tech Note If you will be using your LaCie drive in a cross platform Mac Windows environment it is recommended that you re format the dr...

Page 16: ...e Disk Utilities to format in HFS or use several partitions FAT 32 for crossplatform For more information please refer to 4 1 Formatting And Partitioning Your LaCie Drive 4 1 1 Mac Users Mac OS Drive Icons After following the steps in 3 1 Connecting The Power Supply power on the drive by pressing the On Off button on the front of the drive Tech Note Apple has just recently begun incorporating nati...

Page 17: ...lining Installer 3 The Silverlining Utilities screen appears Click on Continue 4 The About to Install screen appears Read the following information and click on Continue 5 The License Agreement screen appears Click on Agree 6 The Installation screen appears 7 Check the Silverlining Pro and USB Support boxes 8 Click on Install 9 A message appears to confirm that the installation was successful 10 C...

Page 18: ...rive by pressing the On Off button on the front of the drive Your LaCie Big Disk USB 2 0 will now be ready for use You can then use the formatting and partitioning capabilities in Silverlining Pro to configure your hard drive system Please refer to the Silverlining Pro documentation on the LaCie Storage Utilities CD ROM for more information Tech Note Apple does not support the Hi Speed USB 2 0 sta...

Page 19: ...perating system you plan on using see the following section Windows 2000 Windows XP Hi Speed USB 2 0 If you will be using your LaCie drive in a cross platform Mac Windows environment please see the following sections for more information 4 1 Formatting And Partitioning Your LaCie Drive 4 1 2 Windows Users 5 1 File System Formats 5 1 2 Windows Users ...

Page 20: ...t the other end of the Hi Speed USB 2 0 cable into an available USB port on your computer 1 2 3 4 Computer models vary Please consult your computer s User s Manual for the exact location of your interface Tech Note For more information about USB please see sections 2 3 2 USB 5 3 Optimizing Data Transfers 7 USB Questions Answers After following the steps in 3 1 Connecting The Power Supply power on ...

Page 21: ...re than two peripheral drives The hub regenerates the signals generally providing between 4 to 7 connections To add even more drives connect a new hub to a connector of the original hub creating a new series of peripherals etc But the hub slows down the transfer rate by lengthening the path of the signal To optimize performance connect your drive directly to one of the built in ports in your compu...

Page 22: ... writing and that the activity LED is off before disconnecting the USB cable 3 4 1 Windows Users From the System Tray located in the lower right hand side of your screen click on the Eject icon a small green arrow over a hardware image A message will appear detailing the devices that the Eject icon controls i e Safely remove Click on this prompt You will then be given the following message Safe to...

Page 23: ...ie Hard Drive is formatted in NTFS for Windows 2000 and Windows XP You will need to re format the drive in order for it to appear and operate under the Mac operating system After you ve formatted the drive you will have the opportunity to divide the hard drive into sections called partitions A partition is a section of the hard drive s storage capacity that is created to contain files and data For...

Page 24: ...ave information that you want to protect or continue to use backup this information before performing these steps 1 Connect the drive to the computer via one of the interface ports 2 Once the drive mounts onto the desktop go to the Menu Bar and open Go 3 From the Go menu click on Applications 4 In the Applications menu open the Utilities folder and then double click Disc Utility from the Utilities...

Page 25: ...le recommends that unless you have a specific reason to use the UNIX File System UFS you should use the Mac OS Extended format since it provides a more familiar experience to Macintosh users 9 In the Options section click the Install Mac OS 9 Disk Drivers box if you plan on sharing the drive between the Mac OS 9 x and Mac OS 10 x 10 Once you have finalized the volume format number of partitions si...

Page 26: ... interface ports 2 Right click My Computer and click Manage 3 From the Computer Management window select Disk Management located below the Storage group 4 If this is the first time the drive is being formatted Windows 2000 will launch the Write Signature Wizard Write Initialize Wizard in Windows XP Click Next 5 Windows will list the new drive s attached If you are formatting a single drive only on...

Page 27: ...s 98 SE Windows Me Windows 2000 and Windows XP however it has limitations In Windows 2000 and Windows XP you will not be able to create a partition greater than 32GB NTFS NTFS is a newer file system that is compatible only with Windows NT Windows 2000 and Windows XP It has fewer limitations than FAT 32 and will enable a partition to be created that is larger than 32GB Tech Note Please refer to sec...

Page 28: ...file system if you are creating a volume smaller than 32MB using a Mac with a 680X0 processor or you are creating a file structure that will be need to be used by Macs using Mac OS 8 0 or earlier HFS Mac OS Extended Mac OS Extended refers to the file system used by Mac OS 8 1 and later HFS represents an optimization of the older HFS file system by using hard disk space more efficiently Building of...

Page 29: ...AT 32 i e file compression encryption permissions and auditing as well as the ability to mirror drives and RAID 5 capabilities The minimum supported volume size for NTFS is 10MB with a maximum of 2TB with no limit to file size Volumes created in NTFS can only be directly accessed not through shares by Windows NT Windows 2000 and XP without resorting to help from third party products Guidelines for...

Page 30: ...and later the Hi Speed USB 2 0 interface is a fairly standard feature Nearly all recent Apple computers support the original USB standard while Hi Speed USB 2 0 has only just recently been adopted The USB interfaces specify certain requirements filed under the OHCI Open Host Controller Interface standards All LaCie drives comply to OHCI standards and have been rigorously tested on computers that h...

Page 31: ...original USB specifications Mac OS 10 2 7 and later supports Hi Speed USB 2 0 and Mac OS 10 x also supports Hi Speed USB 2 0 but you will have to purchase a third party PCI or PC Card and appropriate drivers Contact your LaCie reseller or LaCie Customer Support for information about Hi Speed USB 2 0 PCI or PC Cards or visit our Web site www lacie com 5 3 2 Computer With Only USB Ports If your comp...

Page 32: ...r USB USB is perfect for more traditional connections such as keyboards mice joysticks and scanners These types of devices don t require fast data transfer rates and operate very successfully at the slower speeds What Are The Ideal Applications For Hi Speed USB 2 0 Digital cameras CD DVD drives hard drives and scanners will all benefit from the added bandwidth and performance gains of the new impl...

Page 33: ...erals from freezing up if one of them is not working properly or is down Will Hi Speed USB 2 0 Devices Work On USB Hubs And Vice Versa You can use your Hi Speed USB 2 0 devices with USB hubs but the peripherals will be limited to USB performance levels There are Hi Speed USB 2 0 hubs that are able to communicate in three modes high speed 480Mb s full speed 12Mb s and low speed 1 5Mb s Hi Speed USB...

Page 34: ...the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Technical Support see 9 Contacting Customer Service for details Manual Updates LaCie is constantly striving to give you the most up to date comprehensive User s Manuals available on the market It is our goal to provide you with a friendly easy to use format that will help y...

Page 35: ...upply that the drive has been turned on by pressing the On Off button the front of the drive and that the outlet the power supply is connected to is also turned on Review the installation steps under 3 2 Connecting The Interface Cable 3 2 1 Mac Users Check both ends of the USB cables and make sure that they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds ...

Page 36: ...he other troubleshooting tips listed here Contact LaCie Technical Support for help Make sure that the drive has been formatted properly Please see sections 4 1 Formatting And Partitioning Your LaCie Drive and 5 1 File System Formats for more information Check your computer s documentation and see sections 4 1 Formatting And Partitioning Your LaCie Drive and 5 1 File System Formats for more informa...

Page 37: ...Speed USB 2 0 Ports And Performance Apple has only recently begun incorporating native Hi Speed USB 2 0 ports in their computers To achieve Hi Speed USB 2 0 transfer rates you will need to add a Hi Speed USB 2 0 PCI or PC card to your computer For more information please see 5 3 1 Hi Speed USB 2 0 Ports And Performance If your drive is connected to a USB port or hub this is normal A Hi Speed USB 2...

Page 38: ...and see sections 4 1 Formatting And Partitioning Your LaCie Drive and 5 1 File System Formats for more information Go into My Computer and look for an icon and drive letter assigned to the LaCie drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem Check section 2 1 Minimum System Requirements Windows Users for more information Make sure that the pow...

Page 39: ...anager button USB Controller Click on the sign next to the controller icon and you should see your device listed If you still can t see your device recheck the cables and try the other troubleshooting tips listed here Contact LaCie Technical Support for help This is normal Your drive has an autoswitching power feature which means that if your drive is connected to your computer turning the compute...

Page 40: ...USB port or hub this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Otherwise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates For more information please see sections 5 3 1 Hi Speed USB 2 0 Ports and Performance and 6 USB Questions And Answers Check to see that the...

Page 41: ...attached If you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us via the provided Web link Before contacting us make sure that you are in front of your comput er and that you have the following information on hand Your LaCie drive s serial number Operating system Mac OS or Windows and version Co...

Page 42: ...tp www lacie com es support request LaCie Switzerland Contact Us At http www lacie com chfr contact LaCie USA Contact Us At http www lacie com contact LaCie Australia Contact Us At http www lacie com au contact LaCie Canada Contact Us At http www lacie com caen contact English LaCie Finland Contact Us At http www lacie com fi contact LaCie Germany Contact Us At http www lacie com de contact LaCie ...

Page 43: ...t no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corru...

Page 44: ...he ing This is an area of electronic storage usually RAM set aside to store frequently used data from electro mechanical storage hard drives floppy disks CD DVD ROM tape cartridges etc Therefore storing frequently used data in RAM can enhance your system s overall response to disk intensive operations significantly Configuration When talking about a PC configuration is understood to be the sum of ...

Page 45: ...tion that usually only happens at the factory that created the hard disk It is unusual for something to happen to a hard disk that requires the end user to initially perform this operation GB GigaByte This value is normally associated with data storage capacity Basically it means a thousand million or a billion bytes In fact it equals 1 073 741 824 bytes or 1 024 x 1 024 x 1 024 Hardware Physical ...

Page 46: ...ginal data Partition ing After formatting the hard drive is not yet ready to store files It must be divided into sections that will contain special information required for a Mac or PC to operate and other sections that will contain the files This process of dividing up the hard drive is called partitioning A partition is just one section of the hard drive that will contain either special data put...

Page 47: ...may be kept PCs generally use disk units and other external storage media diskettes CD ROMs magnetic disks etc for permanent storage of information Striping Spreading data evenly over multiple disk drives to enhance performance Data striping can be performed on a bit byte or block basis for optimum application performance Transfer Rate The rate at which the drive sends and receives data from the c...

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