LaCie 324i LCD Monitor
Contacting Customer Support
User Manual
page 41
6. Contacting Customer Support
6.1. Before You Contact Technical Support
Please read the User Manual and review the Troubleshooting section to resolve an issue with your LaCie device. If the problem persists, see
6.2. LaCie Customer Support Contacts
for the technical support in your country or region. Before contacting us, make sure that you are in
front of your computer and that you have the following information on hand:
Information
Where to Find Information
LaCie 324i Monitor serial number
Located on a sticker at the back of monitor.
Macintosh/PC model
Mac users:
Click on the Apple icon in the menu bar and select
About
This Mac
.
Windows XP users:
Right-click
My Computer
and select
Properties >
General
.
Windows Vista and Windows 7 users:
Right-click
Computer
and
select
Properties
Operating system version
Processor speed
Computer memory
The brand and model of the graphics board used in your
computer
Mac users:
Click on the Apple icon in the finder bar and select
About
this Mac
. Select
More Info...
The Apple System Profiler will launch
and will list your internal and external peripherals.
Windows XP users:
Right-click
My Computer
and select
Properties >
Hardware
.
Windows Vista
and
Windows 7
users: Right-click
Computer
and
select
Properties > Device Manager > Display Adapters
