Windows
Problem: The drive icon doesn't appear in Computer.
Q: Is the drive listed in Device Manager?
A: All drives appear in at least one place in Device Manager.
Go to Search and enter Device Manager to launch it. Look in the Disk Drives section and, if necessary, click
the plus sign to view the full list of devices. If you're uncertain that your drive is listed, safely unplug it and
then reconnect it. The entry that changes is your LaCie hard drive.
Q: Is your drive listed next to an unusual icon?
A: Windows Device Manager usually provides information about failures with peripherals. While the Device
Manager can assist with troubleshooting most problems, it may not display the exact cause or provide a
precise solution.
An unusual icon next to the hard drive can reveal a problem. For example, an exclamation point, question
mark, or X instead of the normal icon based on the type of device could indicate a problem. Right click on
the icon and then choose Properties. The General tab provides a potential reason why the device is not
working as expected.
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LaCie 1big Dock SSD Pro
4/1/20
