6. Troubleshooting
page 34
LaCie photon20visionII
User’s Manual
The Problem
The display image is incorrect.
The “IMAGE SIZE” function in
the OSD menu does not work.
Installing the Display Driver.
The USB port is not working
properly.
Questions to Ask
Is the screen blinking?
Have you installed the Display
Driver?
Does the “Unrecognized monitor,
Plug&Play(VESA DDC) monitor
found” message appear?
Is the USB cable connected
properly?
Does your computer system support
USB functionality?
Possible Solutions
Check to see if the screen is set to interlace mode. If it
is, change it to the recommended resolution.
Make sure that the power voltage is high enough. It
has to be higher than AC 100-240V 50/60Hz.
Check to see if the resolution is set at 1600x1200, or
less than 512x360. The optimal resolution is
1600x1200, and the image is fully displayed on the
monitor and is not converted as a 1:1 image size. If
the resolution is less than 512x360, the image size
will be smaller than the OSD, and it will also not be
converted as a 1:1 image size.
Be sure to install the Display Driver that was included
with your monitor.
Check to ensure that your video card supports Plug &
Play functionality. See your video card’s
documentation for more information.
Make sure that both ends of the USB cable are
properly attached.
Check to see that your system supports the USB
standard. See your computer system’s user’s manual
for more information.