Lacanche Bienvenue, Technical Manual

Page: 5 / 36

5
DELIVERY
Delivery Date
The factory strives to meet your estimated completion date as much as
possible. Our office will keep you updated with any changes on your ETA and
will be in touch with you during the complete shipping process. The delivery
company will contact you with at least 24-hours notice to set up exact date
and specifics on delivery.
Additionally, you will be notified by email when your range is in transit from
France.
With air freight
, expect 1–3 weeks to travel and clear US Customs for
delivery.
With sea freight , expect 6–10 weeks to travel and clear US Customs for
delivery.
Our international freight forwarder—SEKO Worldwide—will be contacting
you to make delivery arrangements.
Before Arrival
Make sure you are ready to accept delivery! If circumstances on your side
prevent you from receiving your range as scheduled, there are two viable
options: 1) storage with the freight company can be set up for a fee for
a short period of time OR 2) if your schedule has been pushed back far
enough, you may be able to switch from air freight to sea freight. Please
contact Art Culinaire as soon as possible to see if this option is available
to you.
Curbside Delivery does not include installation. Due to the specific needs
and site considerations for each project, we recommend utilizing your own
building/remodeling crew and/or professionals that are familiar with your
home and project needs. Your local gas supplier may have a list of recom-
mended installers.
We typically recommend using the
following tools for moving your range inside
your home: a flat moving dolly or Forearm
Forklift™ arm straps. (Please see:
www.forearmforklift.com)
DELIVERY INFORMATION