MultiGene Thermal Cycler
31
2.
Faulty
LCD
panel
2.
Return the unit for
service.
Display is too dark or light Backlight brightness is not
adjusted properly.
Adjust Display Brightness
Potentiometer.
Lid will not close.
1. Foreign matter, between
lid heater and sample
block.
2. Faulty
lid
lock
mechanism.
Remove the foreign object or
matter.
Error
message
appears.
Refer to list of error
messages below.
Check the nature of the error
and take the suggested
actions.
11.1 Error Messages
Message Cause
Action
HEATER ERROR!
Lid temperature sensor problem.
Lid temperature exceeds 132 °C.
Lid temperature can’t reach the set
temperature.
Reboot the unit.
BLOCK ERROR!
Block temperature sensor or heating
element problems.
The unit can’t reach the set
temperature, because the room
temperature is too high.
The block temperature exceeds 108
°C.
Cool down the room
temperature. Reboot the unit.
ROOM ERROR!
Room temperature sensor problem. Reboot the unit
ROOM > 30 °C
The room temperature exceeds 30
°C.
Two running units are too close to
each other.
Cool down the room
temperature. Reboot the unit.
Remove any objects
blocking the vents.
Keep two running units at
least 30cm from each other.
