8
Troubleshooting Guide
Please refer to this guide before calling for service.
Centrifuge will not start
Possible reason:
No power supply
Solution:
Check that power is being supplied to the outlet
Check that the power cord is plugged into both the
wall outlet and the back of the centrifuge
Check that power cord is not damaged
Possible reason:
Blown fuse
Solution:
Check fuse and replace if necessary
Lid lock will not release
Possible reason:
Defective lid lock
Solution:
Open manually and have unit serviced
Possible reason:
No power from PC board
Solution:
Call for service
Possible reason:
Lid lock is jammed
Solution:
Call for service
Possible reason:
Centrifuge is not receiving power
Solution:
See “Centrifuge will not start”
Centrifuge cannot be started, although power is on
Possible reason:
Lid not closed correctly
Solution:
Close lid correctly
Possible reason:
No speed or time has been selected
Solution:
Set speed and/or time
Where to call
Should you have any questions about the Spectrafuge 16M or its accessories,
please call Labnet’s Customer Service Department at 732 417- 0700. Customer
Service is staffed from 8:30am to 5:30pm, EST, Monday through Friday. Our 24
hour fax number is 732 417-1750. Inquiries may also be sent via our electronic
mailbox at
.
Should your Spectrafuge 16M require service, please call Labnet’s Technical
Services Department at 732 417-0700. Our Service Department is staffed from
8:30am to 5:00pm, EST, Monday through Friday. Our 24 hour fax number is 732
417-1750. Electronic mail may be sent to
.
Please have the unit’s serial number (located on the back panel of the
instrument) available when calling. Should an item require return to Labnet for
service, a repair return authorization (RA) number must first be received from
Labnet. Items sent without an RA number will not be accepted.
