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Troubleshooting
You can encounter errors, for example, if the Echo Turntable Tunnel door is set to Online but the Tunnel door is not completely
open. Some error messages are displayed in Tempo software. See
Transition The Echo Turntable From Standalone Mode To
for more information.
The following figure shows an error where the Echo mode is set to
Online
in Tempo software, but the Tunnel door is not fully
open. To fix this error, go to the Echo and open the Tunnel door completely.
Figure 55: Echo Error - Tunnel Door Not Open
The following figure shows an error when Tempo software attempts to run a protocol when the physical Echo mode is set to
Standalone
. To fix this error, you need to physically transition the Echo Turntable from
Standalone
mode to the
Online
mode/
Home
position.
Figure 56: Echo Error - Physical Echo Set To Standalone
For additional support, please contact your local Labcyte Support Representative.
Using The Echo Turntable For Standalone Use
CHAPTER 6 | Interacting With The Access System
57