Free Service
Paid Service
OFFICE
TEL
FAX
A/S Inquiry
2F, 120, Gwanak-ro, Gwanak-gu, Seoul
+82 2 888 7060
+82 2 888 7061
+82 2 888 7060
conspins.com
Cautions for Safety
※ Please read it carefully before use and make
sure to keep it.
• This product is for 14 years old or older.
• Do not store in a place with high humidity or high
temperature.
• Be careful that children or pets do not suck or bite
the product.
• The product may be damaged if excessive forces
are applied during mounting and removing the
device.
• This product can be exchanged or compensated
according to the Consumer Dispute Resolution
notified by Fair Trade Commission
• In case the malfunction is caused by user’s
carelessness / handling mistake and the device is
disassembled / modified / damaged at user’s
discretion, free warranty is not provided
• Do not touch the product with wet hands.
• Do not apply strong impact to the product such as
dropping.
• The proper operating temperature of this product
is 0 °C ~ 35 °C and the product may be damaged at
temperatures above or below the proper
temperature.
• Do not modify / disassemble / repair the product at
user’s discretion.
Notes on Connection
• The product can be used when it is connected to
charger or PC.
• Be careful not to allow foreign matters (liquid,
dust, etc.) enter into the inside of mobile device
connection jack. The product may not work.
• Do not move the mobile devices while the product
and device are connected. Connection jack of
mobile device may be damaged.
Inquiry for Product A/S
• Please inform us of product model, faulted
conditions and contact information when inquiring
A/S.
• Please call the Customer Service Center
(+82 2 888 7060) of CONSPIN SOLUTION Co., Ltd.
if the product fails.
• Warranty period of charging stand is six months
after purchase. In case of trouble due to defective
product, the product can be exchanged after
returning and inspecting the product.
* Refunds: Refund with purchased price at the place
of purchase (Submit receipt at the time of purchase)
Types of
Consumer’s
Damage
Compensation
Within
Warranty Period
After
Warranty
Period
Product
damages
occurred
during
Within
7 days
after
purchase
Exchange or
refund the product
at the place of
purchase
Exchange the product or
refund at the place of pur-
chase after checking whether
the product is collected /
defective by the customer
service center of CONSPIN
SOLUTION Co., Ltd.
Exchange the product after
checking whether the
product is defective by the
customer service center of
CONSPIN SOLUTION Co., Ltd.
In case
performance
or
functional
failure under
normal use
condition is
occurred
within
A/S period
(6 months)
Within
7 days
after
purchase
After
7 days
after
purchase
N/A
Free service may be provided in the event of a
malfunction occurring under normal use within the
warranty period and non-malfunctioning and
consumer’s mistake will be excluded.
1. In case the malfunction is caused by customer’s fault
・ Malfunction caused by carelessness (soaking, breakage,
damage) in use
・ Malfunction caused by NOT keeping the “cautions” in
the user’s guide
2. Other cases
・ Malfunction caused by natural disasters
(fire, damage from sea wind, flood damage, lightning, etc.)
※ The services may be rejected in the following cases.
・ In case product is modified, altered, reproduced or
used private or imitation parts with user’s own discretion
・ In case the product is replaced with a part other than
the part at the time of purchase (or after A/S)
Please check the user’s guide in advance since the
charges may be incurred regardless of the warranty
period in case the product is not defective or the
malfunction is caused by a consumer’s mistake.
Malfunction
caused by
intentional
negligence
of the
consumer
Partial repair impossible
Paid purchase can be
made at the price of
the product by the
customer’s request
(from the time of purchase
to A/S stock retention period
(within 6 months))
Types of
Consumer’s
Damage
Compensation
Within
Warranty Period
After
Warranty Period
N/A
