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Troubleshooting Instructions

READ THIS ENTIRE SECTION BEFORE BEGINNING
TO TROUBLESHOOT PROBLEMS.

The following troubleshooting guide provides systematic
procedures for isolating equipment problems.  This guide is
intended for use by a QUALIFIED GAS HEATER SERVICE
PERSON.  

DO NOT ATTEMPT TO SERVICE THESE HEATERS

UNLESS YOU HAVE BEEN PROPERLY TRAINED.

TEST  EQUIPMENT  REQUIRED

The following pieces of test equipment will be required to
troubleshoot this system with minimal time and effort.

• D i g i t a l   M u l t i m e t e r  

-   fo r   m e a s u r i n g   vo l t a g e   a n d

resistance.

• Low Pressure Gauge

- for checking inlet and outlet

pressures at the gas control valve against dataplate
rating.

INITIAL PREPARATION

Visually inspect equipment for apparent damage.

Check all wiring for loose connections and worn
insulation.  

Refer to the system operation sequence in this section to
gain an understanding as to how the heater operates during
a call for heat.

Understanding the sequence of operation of the ignition
module and related components is essential as it relates
directly to problem solving provided by the flow charts.

The ignition control module is self-diagnostic.  The red light
located within the selector switch will flash a specific
pattern depending upon the problem which is diagnosed.  To
effectively use the flow charts, you must first identify what
the problem is by the light pattern of the L.E.D. (light
emitting code) diagnostic light.  If the light is flashing, the
flash pattern will be followed by a pause and then a repeat
of the flash pattern until the problem is corrected.  Refer to
the following tables to identify what page to refer to when
troubleshooting any problems.

The light will only be on when the selector switch is
positioned to HEAT and the thermostat or controller is
calling for heat.  The light will not be on when the selector
switch is positioned to VENT.

Heating Mode Problems

Page

L.E.D. is constant on.  No flash pattern. . . . . . . . . . . . . . . . . 21

L.E.D. light is not on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

L.E.D. diagnostic light is flashing:

A. One Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
B. Two Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
C. Three Times . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
D. Four Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Ventilation Mode Problems

Page

A.  Motor Does Not Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
B.  Motor “Hums,” Does Not Run . . . . . . . . . . . . . . . . . . . . . . 25

Components should be replaced only after each step has been
completed and replacement is suggested in the flow chart.
Refer to the Servicing sections as necessary to obtain
information on disassembly and replacement procedures of the
component once the problem is identified by the flow chart.

DIRECT IGNITION OPERATION SEQUENCE:

--

Selector switch is set to heat.

--

Line voltage is sent to ignition control and to transformer.

--

Red L.E.D. on selector switch is illuminated.

--

Transformer reduces line voltage to 24 volts which is sent
to thermostat.

--

The thermostat calls for heat.

--

The thermostat sends 24 volts to ignition control.

--

Ignition control module performs self safety check.

-- Internal components are tested.
-- Air proving circuit is checked.

--

Ignition control module begins ignition trial sequence.

--

Ignition control module sends 24 volts to air proving
switch.

--

Ignition control sends 120 volts to motor relay

--

Motor relay closes and fan motor starts.

--

Air proving switch closes and 24 volts are returned to the
ignition control module.

--

Ignition control module sends high voltage to the igniter
electrode.

-- Igniter sparks.

--

Ignition control module sends 24 volts to the gas control
valve through the high limit switches.

-- Gas control valve opens.

--

Ignition occurs.

-- Igniter continues to spark until flame proving occurs.
-- Ignition spark is cut off.
-- Gas valve stays open.
-- Gas control modulates to first or second stage

heating based upon thermostat setting.

--

Room warms to desired temperature.

-- Temperature control is satisfied.
-- Heater shuts down.

--

Process starts again on a call for heat.

IGNITION FAILURE SEQUENCE:

--

Trial for ignition takes approximately 10 seconds.

--

If ignition module does not sense a flame within the
ignition trial, the module goes into safety lockout (3 flash
pattern.)

-- Gas valve closes.
-- Ignition spark shuts off.
-- Fan motor stops.

--

To retry for ignition, the system must be reset:

-- Turn the thermostat down and then up to call for

heat or unplug heater and plug it back in or

-- Position selector switch to off and then back to on

WARNING

This heater can start at any time.

Troubleshooting this system may require operating the
unit with line voltage present and gas on.  Use extreme
caution when working on the heater.

Failure to follow this warning may result in personal
injury or death.

20

Summary of Contents for GreenGro Plus HD220

Page 1: ...ology We at L B White thank you for your confidence in our products and welcome any suggestions or comments you may have call us toll free at 800 345 7200 Owner s Manual and Instructions GreenGro Plus...

Page 2: ......

Page 3: ...l injury or loss of life GENERAL HAZARD WARNING Failure to comply with the precautions and instructions provided with this heater can result in Death Serious bodily injury or burns Property damage or...

Page 4: ...have any questions about the use of the equipment or its application The L B White Co Inc has a policy of continuous product improvement It reserves the right to change specifications and design witho...

Page 5: ...ter operation if air inlet and exhaust outlet do not open when heating is required Model Indoor Mounting Air Exchange Requirements 1 Burner Manifold Pressure In W C Net Weight lbs Shipping Weight lbs...

Page 6: ...efore you return Properly trained service people must repair the leak check for further leakages and then relight the appliance for you WARNING Do not use this heater for heating human living quarters...

Page 7: ...h Never operate this heater with any safety device that has been bypassed Do not operate this heater unless all of these features are fully functioning 6 Do not operate the heater with its door open 7...

Page 8: ...to instructions provided in the optional L B White outdoor mounting and ducting kit part number 23579 4 The heater must have the proper gas regulator installed for the application A regulator must be...

Page 9: ...tected by a separate back up control system that limits high and low temperatures and also activates appropriate alarms 16 Take time to understand how to operate and maintain the heater by using this...

Page 10: ...t See Fig 4b The motorized air inlet must be no more than 1 ft from the back of the heater and properly aligned to the heater See Fig 4c The heater should have a minimum clearance of 1 ft above the gr...

Page 11: ...lts and chain according to the illustration and tighten all eyebolts securely FIG 7 3 Ensure the heater is securely fastened to overhead supports and is hanging level Check crosswise and lengthwise 4...

Page 12: ...eat The GreenGro incorporates a manual heat vent switch When in the heat position the heater operates normally When in the vent position the heater fan operates continuously In the vent mode the heate...

Page 13: ...te on first stage heat only Remove jumper at terminals 8 and 9 Connect controller contacts in terminals 8 and 9 2 Operate on second stage heat only Remove jumper at terminals 8 and 9 Move jumper to te...

Page 14: ...ALVE HOSE REGULATOR ASSEMBLY REGULATOR NIPPLE VALVE MANUAL SHUT OFF GAS HOSE ADAPTER SEDIMENTTRAP TO CONTROL VALVE INLET REGULATORVENT GAS FLOW 1 Always use approved pipe thread compound suitable for...

Page 15: ...ignition DSI control board within this heater is self diagnostic The board works in conjunction with a light emitting diode L E D built into the selector switch The L E D will flash a specific contin...

Page 16: ...odic cleaning and inspection as well as proper maintenance are essential to avoid serious injury or property damage 1 The area surrounding the heater shall be kept clear and free from combustible mate...

Page 17: ...latch the access panel Start the heater and check for proper operation FIG 13 AIR PROVING SWITCH 16 Service Instructions 1 Close the fuel supply valve to the heater and disconnect the heater s electri...

Page 18: ...ME SENSOR 17 BLOWER OUTLET OF HEATER AIR PROVING SWITCH ARM OF FLAPPER AIR PROVING SWITCH ARM FANWHEEL PIVOT POINT OF FLAPPER EDGE OF FLAPPER PIVOT POINT OF FLAPPER FLAPPER 31 7 MMTO 34 9 MM 1 Ensure...

Page 19: ...agree with that specified on the dataplate If so then no further checking or adjustment is required Proceed to section D 3 If the inlet pressures do not agree with that specified on the dataplate the...

Page 20: ...hich indicates the contacts of the switch have opened Check for lack of electrical continuity across the switch terminals to verify contacts have opened 5 Allow the switch cool down for about a minute...

Page 21: ...B Motor Hums Does Not Run 25 Components should be replaced only after each step has been completed and replacement is suggested in the flow chart Refer to the Servicing sections as necessary to obtai...

Page 22: ...e 24 Volts Supplied from Transformer No No No No No Yes Is Proper Voltage Supplied to Transformer No Yes Yes No See One Time Flash L E D Light is Defective Replace Ignition Control Check Dataplate for...

Page 23: ...sitions Yes Repair Air Proving Switch One Time Flash Pattern Begins Immediately After Condition Occurs Is Air Proving Switch Stuck Closed Check Continuity Is Airflow Switch Binding Repair Yes Yes No N...

Page 24: ...Blade Set Screw Is Proper Voltage Supplied to Fan Motor No Yes Defective Motor or Capacitor Replace Motor or Capacitor Is Ignition Control Module Sending Proper Voltage to Motor Relay Is Ignition Modu...

Page 25: ...Heat Turn Unit On Should Hear Audible Click When Valve Opens Approx 4 5 Seconds After Power is Supplied To Unit Is Ignitor Properly Gapped Are 24 Volts Supplied to Terminal MV on Gas Valve Defective G...

Page 26: ...onnections Verify Proper Voltage with a Voltage Tester Contact a Qualified electrician if Proper voltage is not Present No No Yes Is Proper Voltage Supplied to Selector Switch from Power Cord No VENTI...

Page 27: ...R SELECTOR SWITCH ELECTRICAL LADDER DIAGRAM IF ANY OF THE ORIGINAL WIRES AS SUPPLIED WITH THE HEATER MUST BE REPLACED IT MUST BE REPLACED WITH WIRING MATERIAL HAVING A TEMPERATURE RATING OF AT LEAST 3...

Page 28: ...R JUMPER POWER SUPPLY 1 2 3 4 5 6 7 8 9 10 BROWN IGNITER FLAME SENSOR HIGH VOLTAGE IGNITION LEAD OPTIONAL THERMOSTAT BURNER GROUND GROUND GROUND HIGH LIMIT SWITCH BLACK BLACK L1 IND L E D MV PS2 PS1 W...

Page 29: ...eat Chamber Metal fire box within the appliance that provides an area where burner flame mixes with combustion air thereby providing heat High Limit Switch Safety device wired into the control system...

Page 30: ...24 35 34 22 36 37 33 32 30 27 23 26 25 29 28 31 7B 7A 17 18 15 8 10 5 4 13 11 12 3 6 9 16 20 19 2 7 21 1 14 Parts Identification PARTS SCHEMATIC 29...

Page 31: ...Assembly 23780 19 Switch High Limit 05566 20 Heat Chamber LP Gas 27488 Natural Gas 26570 21 Case Assembly w Doors Latches 1 23482 22 Cover Control Box 2 23481 23 Plug Window 08255 24 O Ring 08347 25...

Page 32: ...rchase by the end user Warranty is automatic if a component is found defective within 12 months of the date code marked on the part If the defect occurs more than 12 months later than the date code bu...

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