TROUBLESHOOTING
PROBLEM
POSSIBLE SOLUTION
The appliance
does not work.
Make sure the voltage indicated on the appliance
corresponds to the power supply voltage.
Make sure the unit has been plugged in & switched ON.
Water leaks out of
the appliance.
Check if the water tank is filled beyond the MAX level.
The appliance
produces a lot of
noise and steam
during brewing.
Make sure the water tank is not filled with hot water.
Appliance needs to be descaled (see CLEAN AND CARE).
Coffee grounds
enter the carafe.
Check if the filter holder has overflowed because there is too
much ground coffee in the filter, or the jug has not been
placed correctly under the filter holder.
Check if the filter is torn or you used the wrong size of paper
filter.
Brewing coffee
takes longer than
usual.
Appliance needs to be descaled (see CLEAN AND CARE).
Coffee maker
switches off before
water tank is
empty.
Appliance needs to be descaled (see CLEAN AND CARE).
The coffee does
not taste good.
Check if you leave carafe with coffee on the hotplate too
long, especially if it only contains only a small amount of
coffee.
The coffee is not
hot enough.
Check if the brewed coffee is too little. The coffee will warm
longer if you brew more.
Make sure you place the glass jug properly on the hotplate.
The carafe is
difficult to place or
remove from the
unit.
Make sure the cover of the carafe & filter holder are in right
position.
Tilt the carafe a bit to place or remove it. Be careful not to
spill the hot coffee for avoid getting scald.
There is less
coffee in the
jug than expected.
Check if you have not place the carafe properly on the
hotplate preventing the coffee to pass through the valve.
Appliance needs to be descaled (see CLEAN AND CARE).
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CLEAN AND CARE
Wash movable parts of the Coffee maker with soapy water. Wipe clean
the outside surface with a soft, damp cloth.
Never use abrasive cleaning agents or any metallic and sharp objects (e.g.
scrubbing brush or knife) for cleaning.
Remove lime scaling when you observe an excess of steam or if the coffee
preparation time takes too long. If the water in your area is alkaline rich,
it is highly recommended to remove lime scaling every two months. To do
so:
Place the empty Carafe on the Hotplate. Dilute two cups of vinegar
in six cups of water and fill the reservoir with the mixture.
Switch ON the Coffee Maker for a minute. Then switch OFF and
leave for half an hour.
Discard the water and vinegar mixture, and then clean the Carafe.
To eliminate vinegar residues, operate the Coffee Maker with water
for two cycles.
SERVICE
Do not operate your KYOWA Coffee Maker if the unit malfunctions or
appears damaged in any manner. Bring the complete product to the place
of purchase or to any authorized KYOWA dealers for inspection, repair or
replacement.
Do not disassemble your KYOWA Coffee Maker by yourself. No user
serviceable parts inside. Refer all needed repair to an authorized KYOWA
service facility ONLY.
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