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83

Appendix

Troubleshooting

Before you assume that the product is
malfunctioning, check for possible remedies in "ク
イック診断 (Quick check)" and "トラブル診断 (Trouble
check)" on "故障紛失サポート (Repair and Delivery
Support)" app.

■ Quick check

Home screen → [ ] → [サポート (Support)] →
[故障紛失サポート (Repair and Delivery Support)]
→ [クイック診断してみる (Try quick check)]
(Displayed language is Japanese only)

■ Trouble check

Home screen → [ ] → [サポート (Support)] → [故
障紛失サポート (Repair and Delivery Support)] →
[便利な機能 (Useful functions)] → [トラブル診断を
試す (Try trouble check)] (Displayed language is
Japanese only)

Also available on the following au home page.

https://www.au.com/trouble-check/

See also "Online Manual" (Japanese) or "取扱説
明書詳細版 (Full Instruction Manual)" (Japanese)
available on the au homepage.

https://www.au.com/online-manual/kyv46/
https://www.au.com/support/service/mobile/
guide/manual/

Trouble

Detail

Page

Cannot turn on
power

Is the battery pack charged?

P. 64

Is the battery pack attached
properly?

P. 56

Are the terminals of the
battery pack dirty?

－

F

(Power button) pressed

and held until the charging
light turns on?

P. 69

Cannot charge

Is the specified charger
(sold separately) connected
properly?

P. 65

Is the battery pack attached
properly?

P. 56

Is the product or the battery
at a high or low temperature?
The product may stop
charging depending on
temperature.

P. 64

Is the specified accessory
(adapter, etc.) used for
charging?

P. 65

Cannot
authenticate
the fingerprint

Check for scratches on the
fingerprint sensor and wipe
off dirt on it.

P. 77

Check if your fingerprint is
stained, wet, or dry.

P. 77

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Summary of Contents for TORQUE G04

Page 1: ...ng Ready Appendix G04 This manual is based on the contents of Android 9 Pie For the latest version of the manual refer to the Online Manual Japanese or 取扱説明書詳細版 Full Instruction Manual Japanese on the au website https www au com support service mobile guide manual ...

Page 2: ...tems Before you start using the product make sure that you have all the following packaged items with the product Main unit Sheet pasted on front screen Back cover KYV46TLA KYV46TRA KYV46TKA Installed on back of main unit LOCK Rotating Tool Sample Battery pack KYV46UAA Hexagon Wrench Sample 取扱説明書 Basic Manual Japanese 設定ガイド Setting Guide Japanese The following items are not included in the packag...

Page 3: ... homepage Home screen サポート Support 取扱説明書 Online Manual For detailed descriptions of various functions refer to the Online Manual Japanese available on the au homepage https www au com online manual kyv46 取扱説明書詳細版 Full Instruction Manual Japanese For detailed descriptions of various functions refer to the 取扱説明書詳細版 Full Instruction Manual Japanese available on the au homepage https www au com su...

Page 4: ...iptions in This Manual Note on Button Illustrations In this manual the button illustrations are simplified as shown below CH N F Power button r Volume up button l Volume down button d Direct button k Camera button Navigation bar ...

Page 5: ...splayed apps list In sleep mode F Power button In sleep mode press F Power button Tapping is to select a button or icon displayed on the display by lightly tapping it with your finger Notes on Illustrations Screenshots In this manual screenshots and operations for the product with au Nano IC Card 04 attached are described The illustrations and screenshots in this manual may look different from the...

Page 6: ...anual microSD memory card commercially available microSDHC memory card commercially available and microSDXC memory card commercially available are abbreviated as microSD memory card or microSD All of the indicated amounts exclude tax unless otherwise specified Company names and product names referred to in this manual are trademarks or registered trademarks of the respective companies TM or may be...

Page 7: ...ching Removing microSD Memory Card 63 Charging 64 Turning the Power On Off 69 Switching to English Display 70 Start Screen 71 Basic Operations 72 Using the Home Screen 72 Activating the Apps 72 Switching the Home App 72 Monitoring the Product s Status 73 Setting Silent Mode 75 Setting Airplane Mode 76 Checking Your Phone Number 77 Using the Fingerprint Function 77 Registering Fingerprints 77 Authe...

Page 8: ...nication is not possible even inside the service area in places where the signal does not reach e g tunnels and basements Also communication may not be possible in poor reception areas Communication may be interrupted if you move into poor reception areas during communications Since this product uses radio waves the possibility of communication intercepts by third parties cannot be eliminated thou...

Page 9: ...or software not related to the Company Captured image data or downloaded data may sometimes be altered or lost due to faults repair or other handling of the product The Company is not liable for any damage or lost income resulting from recovery of these data It is recommended you keep a copy of important data on your PC s hard disk etc Whatever the cause of the defect or malfunction may be the Com...

Page 10: ...he product including optional parts when it is no longer needed to protect the environment and effectively use resources Old products are collected at au shops and other places The Company as appears in this manual refers to the following companies Sold by KDDI CORPORATION OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by KYOCERA Corporation Reproduction of the content of this manual in part or i...

Page 11: ... refers to loss of sight injury burns high and low temperature electric shock broken bones injuries with residual aftereffects from poisoning etc and injuries requiring hospital admission for treatment or long term hospital attendance as an outpatient 2 Minor injury This refers to injuries burns high and low temperature electric shock etc that do not require hospital admission for treatment or lon...

Page 12: ...e following P 33 Notes on Water Dust Seawater and Shock Resistance Do not charge when the product is wet with water drinking water perspiration seawater urine of pet animals etc Do not use it near water such as in a bathroom Doing so may cause fire burns injuries or electric shock For details on water resistance refer to the following P 33 Notes on Water Dust Seawater and Shock Resistance Do not s...

Page 13: ...allow conductive materials metal pieces pencil lead etc to come in contact with the charging terminal or the external connection terminal and do not allow dust to get inside Doing so may cause fire burns injuries or electric shock Do not cover or wrap the product with bedding etc while using or charging the product Doing so may cause fire or burns Do not adhere anything metal stickers etc containi...

Page 14: ... or dust can be generated Using the product in places where a flammable gas can be generated may cause an explosion or fire Follow the instructions given by the respective institution regarding the use of the product in a gas station Do not charge the product in a gas station Be careful not to drop the product in a place like a gas station especially when you put gas into a vehicle Using the produ...

Page 15: ...ct in a pocket of clothes or falling asleep unintentionally The product or specified charger sold separately may become hot when using applications calling doing data communication watching videos continuously or while charging Depending on your physical predisposition and physical condition contacting with a high temperature part continuously may cause skin redness itching rash or low temperature...

Page 16: ... au IC card or the microSD memory card Doing so may cause fire burns injuries or electric shock Do not expose the camera lens to direct sunlight for an extended period Doing so may cause fire burns or injuries by the light collecting mechanism of the lens When sounding the buzzer do not sound it close to your ear Doing so may cause hearing impairment or other difficulty Turn off the product or set...

Page 17: ...how devices are affected by radio waves before using Radio waves may affect the performance of electronic medical equipment When the display or camera lens is accidentally broken be careful of broken glass or exposed internal parts of the product Not doing so may cause burns injuries or electric shock with damaged parts or exposed parts Prevent a pet from biting the product Not doing so may cause ...

Page 18: ... eczema etc sometimes occurs depending on your physical constitution and condition For material of each part P 23 Material List Make sure that there is no adhered metal pieces cutter blade staples etc as the speaker or camera part of this product generates magnetism Not doing so may cause injuries with adhered metal pieces Use the product in a well lighted area and put some distance between you an...

Page 19: ... of the substance etc inside the battery pack WARNING Do not use the product if there are odors noise smoke overheating discoloring deformation or other abnormalities Doing so may cause fire burns or injuries Do not touch the battery pack with wet hands Doing so may cause burns or electric shock Stop using the product immediately and move the battery pack away from fire if you notice unusual odor ...

Page 20: ...specified charger sold separately if you hear thunder Doing so may cause electric shock Do not short the charging terminal while it is connected to an outlet Do not allow any part of your body such as your hands or fingers to come into contact with the charging terminal Doing so may cause fire burns or electric shock Do not place heavy objects on the cord of the specified charger sold separately o...

Page 21: ...he outlet Not doing so may cause fire burns or electric shock When you disconnect the power plug from an outlet do not pull the cord of the specified charger sold separately with excessive force Instead grasp the adapter to disconnect Pulling the cord of the specified charger sold separately may damage the cord and cause fires burns electric shock etc If wearing an implanted cardiac pacemaker impl...

Page 22: ...ter Short circuiting due to the fluid may cause fire burns or electric shock Always remove the power plug from an outlet when cleaning the equipment Not doing so may cause fire burns or electric shock CAUTION Do not keep touching continuously the specified charger sold separately when it is connected to an outlet Doing so may cause burns au IC Card CAUTION Be careful of the cut surface when handli...

Page 23: ...medical equipment such as implanted pacemakers or defibrillators must carry and use the product at least 15 cm away from the implanted device Radio waves may affect the performance of electronic medical equipment When using electronic medical devices as home medical treatment other than an implanted pacemaker and an implanted cardioverter defibrillator outside medical facilities check individually...

Page 24: ...rylic coating Power button Epoxy resin Acrylic thermal cure coating Exterior case top bottom bump protectors TPU Display wide angle camera lens out camera lens Chemically strengthened glass Antifouling Part Material Surface Treatment Mobile light lens PMMA resin Camera lens periphery camera button Aluminum Anodizing Case screws SWCH Baking finish Lock knob SUS Ni plated coating Battery pack Part M...

Page 25: ...mage To ensure the waterproof property equivalent to IPX5 and IPX8 or the dustproof property IP6X of the product use the product with the back cover or USB cover attached Note that the waterproof property is not guaranteed in every usage condition Do not allow water to get inside the product or splash water on a specified charger sold separately or optional accessories Do not attach remove the bac...

Page 26: ...generated Doing so may cause malfunction Do not use outside when you can hear thunder Doing so might risk lightning strikes and electric shock Be sure to use only the specified peripheral devices Use of other peripheral devices might cause malfunction Do not put the product in a cooking apparatus such as microwave oven or a pressure vessel Doing so may cause malfunction The customer is not allowed...

Page 27: ...g an electrical circuit etc Main Unit Do not forcefully press tap or intentionally subject the display to strong impact Doing so may cause scratching or damage The display surface of this product is protected by the hybrid shield Do not use the hybrid shield without the sheet on its surface of the front screen because it may affect the functionality of the product Do not forcefully press your fing...

Page 28: ...oss of recorded information When you put the product in your pocket or bag take care so that the display does not come in contact with metal objects or other hard objects Not doing so may cause scratching or damage Be aware that any metal or other hard cell phone strap that comes into contact with the display may scratch or damage them When suddenly brought into a warm place from a cold place or w...

Page 29: ...ring a call Any soiling on the proximity sensor may cause misoperation Wipe the sensor with a soft dry cloth Do not use the product with the back cover or front cover removed Do not leave or store the product in this condition Doing so may allow dust or other foreign matter to enter product and cause malfunction Keep the USB cover etc closed when using the product Using the product with the covers...

Page 30: ... OK If you cannot operate with gloves which does not fit your finger try pressing the display with the flat part of your finger Priority is given to operation with a bare hand if operating with a gloved hand and bare hand at the same time Battery Pack The battery pack of the product is a lithium ion battery The battery pack is not fully charged at the time of purchase Charge the battery before usi...

Page 31: ...he power plug of the specified charger sold separately from the power outlet hold and pull the power plug If you pull the cable it might be damaged Wireless Charging Do not adhere anything metal stickers etc containing metal on Wireless Charger Pad sold separately or the back of the product Doing so may cause malfunction The indicator LEDs on the Wireless Charging Pad sold separately remains on af...

Page 32: ...while on Wireless Charging Pad sold separately but this is not abnormal Reception quality of data communication etc may be affected while charging on Wireless Charging Pad sold separately Do not move the Wireless Charging Pad sold separately or the main unit while charging Battery may deplete if the main unit is left unused for a long period even after completing charging Do not let a credit card ...

Page 33: ...w In addition do not use or modify portraits or names of other individuals without their consent as it may infringe on rights of portrait Note that shooting and recording might be restricted at some live performances shows and exhibitions even for personal use Be careful about the copyright and portrait right when posting images you shot etc on Internet website Backup Content On the Product Please...

Page 34: ...ility is maintained even when submersed in normal temperature 20 kPa maximum depth of 2 0 m seawater for about 60 minutes Seawater Evaluation made with Company original standards using artificial seawater simulate the seawater composition of the Japanese coast Regarding use at pools product has been assessed according to Japanese domestic disinfection standards 3 IP6X equivalent indicates ability ...

Page 35: ...perature change ranged 32 to 49 Storage environment Tested in a storage environment of 70ºC continuously for 4 hours with a temperature change ranged 30 to 60ºC High Temperature Storage Low Temperature Operation Operation environment Tested in an operation environment of 21ºC continuously for 3 hours Storage environment Tested in a storage environment of 30ºC continuously for 4 hours Low Pressure ...

Page 36: ...hands are wet Do not let the product submerged into or get wet with the liquids hot water of hot spring water containing soap detergent bath powder alcohol soft drink seasoning etc other than tap water Do not use it in a place where it gets wet with pet urine either If the product gets splashed immediately rinse it off with tap water Do not place the product directly on sand at a beach etc If sand...

Page 37: ...ce into a warm bathroom The product does not float on water USB cover Close firmly the USB cover of the product and make sure the back cover is completely attached Any minute particles becoming lodged between contact surfaces a single hair etc no matter how small can cause seepage Do not wear gloves while opening closing the USB cover or attaching removing the back cover Any minute particles becom...

Page 38: ... are no gaps Attaching the back cover P 56 1 2 3 1 Attach the back cover Insert the back cover diagonally from the two claws on the edge of the back cover and then push the bottom end of the back cover to fit it 2 Press the back cover where shown by the arrows making sure the cover is pressed down completely around 3 Rotate the lock knob clockwise to lock the back cover Use the accompanied LOCK Ro...

Page 39: ...remove it Be careful not to pinch the rubber seal when closing the back cover and USB cover Trying to close the cover with a seal pinched can scratch the seal and affect water resistance Any minute particles becoming lodged between contact surfaces a single hair etc no matter how small can cause seepage Any liquid other than water alcohol etc on the product can affect product durability Do not ins...

Page 40: ...the back cover while it is wet Do not subject the product to shock in the water Do not dive in water while holding the product and do not subject to harsh water pressure of rapids a waterfall etc Do not use the product in a way that subjects it directly to high pressure water Wash the product referring to Cleaning P 40 Always wash product after using or immersing in seawater and completely dry bef...

Page 41: ...or malfunction Cleaning If using the product where seawater or sand mud dust and other foreign particles can get on it continuing to use it without cleaning may cause a fault Be sure to clean as follows 1 Turn off the power and with the back cover attached rinse the locations below with mild flow 6 litters per minute Sand or seawater remaining on rubber seals may affect water resistance Keep butto...

Page 42: ...minutes Rinse the front cover as well 4 Wipe away water with a soft cloth then lightly tap while holding terminal covers and wipe away any water Lightly tap the speaker and atmospheric pressure sensor areas and wipe away any water If any water is in the atmospheric pressure sensor it may not work properly ...

Page 43: ...shaded place before closing the USB cover and attaching the front cover Completely dry before charging the product How to Drain Water If you use the product after it gets wet be sure to drain water from the speaker mouthpiece microphone and atmospheric pressure sensor Water remaining in those parts might wet your clothes or bag or the sound might become hard to hear Follow the steps below to drain...

Page 44: ...ticularly hard to drain water from With those parts facing down press them against the cloth to wipe off any water Place the product on a dry towel or cloth then leave it at room temperature for a while 3 Press the product gently against a clean dry lint free cloth and wipe off water remained in the gaps such as in the mouthpiece microphone speaker atmospheric pressure sensor etc 4 Leave the produ...

Page 45: ...n the distance between communication devices obstacles and the devices used Notes on Using Bluetooth Wireless LAN Wi Fi Function The Bluetooth function of the product confirms to domestic standards of Japan FCC standards and have been certified In some countries regions the use of the Bluetooth function may be restricted If you are using the product overseas check the relevant laws and regulations...

Page 46: ... devices have not been confirmed Therefore connections with all Bluetooth and wireless LAN Wi Fi devices are not guaranteed This product supports security features for wireless communications that are compliant with the Bluetooth and wireless LAN Wi Fi standard specifications but the security may not be sufficient depending on the usage environment and configuration Be careful when making data com...

Page 47: ...hannels vary depending on countries For use in an airplane check with the airline company in advance Cautions on Using 5 GHz Band Outdoor use of 5 2 GHz 5 3 GHz band W52 W53 is prohibited under the Radio Law except communications with a base station or a land mobile relay station for 5 2 GHz band high output power data communication system The used channels of the product are as follows W52 5 2GHz...

Page 48: ...ou can set the product to require PIN code entry every time the power is turned on You also need to enter PIN code when setting whether PIN code entry is required If PIN code is incorrectly entered three times consecutively the PIN code will be locked You can unlock the PIN code using PUK code At the time of purchase the PIN code is 1234 and entry is not required You can change the PIN code to any...

Page 49: ...manage your account and password to prevent a third party from obtaining them Notes on Data Communication Charges Since constant Internet connection is possible with the product data communication may be performed automatically by some applications resulting in high data communication charges Therefore subscription to a data flat rate service data communication charge discount service is recommend...

Page 50: ...prevent the screen from entering sleep mode while they are active or rapidly drain the battery while running in the background Changes to method of operation or to screen display may occur without notice due to version upgrades of applications installed on the product Note that there may be differences with descriptions in this manual Setting the App Permissions The first time you launch an app fu...

Page 51: ...s may be omitted Cell Phone Etiquette Use of Cell Phones is Not Allowed in the Following Places Do not listen to music watch videos while driving a car or motorbike or riding a bicycle Use of cell phones while driving a car or motorbike is prohibited by law Use of cell phones while riding a bicycle may also be punishable by law In addition stay alert to the traffic around you even when walking Sur...

Page 52: ...turb others while you are in shinkansen a hotel lobby etc Be careful not to be loud while talking Be careful of sound leakage from earphones in trains or other places with many people around you Ask permission if you take photos with your cell phone camera When using the camera follow common rules of etiquette regarding camera use There may be a person with a cardiac pacemaker nearby at a place fi...

Page 53: ...l or new mail Proximity sensor Light sensor If the display becomes covered during a call the proximity sensor turns the display off to prevent erroneous touch panel operation Light sensor detects the ambient light level to adjust the display brightness In camera lens Receiver speaker Hear the other party s voice on call playback sound of the auto answering etc Front cover Remove when performing ma...

Page 54: ...ruction Do not poke with a pointed object or block it External connection terminal Used to connect Type C Common AC Adapter 02 sold separately etc F Power button fingerprint sensor Use to turn on off activate deactivate the sleep mode If a fingerprint is registered unlock the screen by fingerprint authentication Back cover rear k Camera button Press and hold to activate the camera Also use as shut...

Page 55: ...ion area 1 Do not cover antennas with your hand or put stickers etc Doing so may affect calling communication quality or wireless charging 2 Avoid adhering stickers etc on the back cover where the wireless charging antenna charging connection area are located Doing so may affect wireless charging Do not put stickers etc on the proximity sensor light sensor Product is equipped with an atmospheric p...

Page 56: ...ting up in green Indicates that the charging is complete Blinking in green Indicates missed calls or notification messages Attaching Removing the Front Cover Remove the front cover when performing maintenance or replacing the front screen Do not remove in any other circumstances Attaching the Front Cover 1 Use the hexagon wrench sample to turn the four screws where circled in the direction of arro...

Page 57: ...re designed to remain installed on the front cover Remove the front cover with the screws attached Attaching Removing the Battery Pack Attach remove the battery pack after turning off the product Use the specified battery pack of the product Attaching the Battery Pack 1 Use the LOCK Rotating Tool sample to turn the lock to FREE LOCK Rotating Tool sample Lock knob ...

Page 58: ... back side of the back cover Notch Tab 3 Slide the battery lock to the open direction The battery lock is unlocked The battery pack can be attached only when the battery lock is unlocked Battery lock 4 Attach the battery pack Confirm the position of connection and then slide the battery pack in and press it firmly into place Install the battery pack after confirming the au IC card or microSD memor...

Page 59: ...oSD memory card is inserted to the rear end Battery lock 6 Attach the back cover Insert the back cover diagonally from the two claws on the edge of the back cover and then push the bottom end of the back cover to fit it Claws 7 Press the back cover where shown by the arrows making sure the cover is pressed down completely around The back cover can be closed only when the battery lock is locked ...

Page 60: ...he lock knob can be turned to LOCK only when the battery lock is locked LOCK Rotating Tool sample Lock knob Attaching incorrectly may cause damage to the battery pack Removing the Battery Pack Remove the back cover P 56 2 Slide the battery lock to the open direction The battery lock is unlocked and the battery pack is also released Battery lock ...

Page 61: ...mber and other information The product is compatible with au Nano IC Card 04 IC metal part au Nano IC Card 04 Back Front Note that mishandling au IC card might cause malfunction or damage Remember the following points Do not touch the IC metal part of the au IC card Check the correct insert direction Do not forcefully attach remove the card If the au IC card is not attached correctly or the au IC ...

Page 62: ... call numbers differ depending on the countries regions PIN Code Limit Settings To protect your personal information you can limit unauthorized use of the au IC card by a third party by changing PIN code or locking SIM card P 47 PIN Code Attaching Removing au IC Card Attach remove the au IC card after turning off the product Attaching au IC Card 1 Turn the power off and remove the battery pack P 5...

Page 63: ...ear a click the au IC card comes out Keep your fingers on while the au IC card slightly comes out Be aware that the card may fly out if you release your finger while pressing hard 3 Slowly pull the au IC card Slowly pull out the card as straight as possible Depending on the card it is difficult to pull out from the slot due to the failure of unlocking In that case remove the card by pulling lightl...

Page 64: ...Install the battery pack and back cover P 56 Make sure that the top bottom and front rear of the microSD memory card are facing correctly Trying to force a wrongly oriented card into the slot could make it impossible to remove the card or result in damage Removing microSD Memory Card 1 Turn the power off and remove the battery pack P 59 Removing the Battery Pack 2 Slowly pull the microSD memory ca...

Page 65: ...ghts up in red turns into green The specified charger sold separately is not water proof Never charge the battery if the product is wet The product may become warm while charging this is not abnormal When temperature of environment or the product is extremely high or low charging may be stopped Charge the battery at room temperature as much as possible Charging the product while using the camera f...

Page 66: ...he product will not charge properly and it may also cause malfunctioning Keep a metal accessory or conductive materials metal pieces pencil lead etc from coming in contact with the connection terminal and prevent them from getting inside A magnetic field created by current during charging may affect the geomagnetic sensor Charging with the Specified AC Adapter How to charge the product using Type ...

Page 67: ...ing lamp turns into green Type C Common AC Adapter 02 sold separately 2 3 4 When charging is complete pull out the USB Type C plug of Type C Common AC Adapter 02 sold separately straight from the external connection terminal 5 Close the USB cover 6 Unplug the power plug of Type C Common AC Adapter 02 sold separately from the outlet Note that applying unnecessary force with an external device conne...

Page 68: ...so read the instructions for any supported product Products with the mark are compliant with the wireless charging specifications of the Wireless Power Consortium WPC This product supports おくだけ充電 okudake juden place and charge functionality おくだけ充電 and the おくだけ充電 logo are registered trademarks of NTT DOCOMO INC 1 Connect the microUSB connector of an AC adapter sold separately compatible with the Wi...

Page 69: ...after about 12 seconds the product is not positioned where it can charge Adjust the position of the product When charging is complete the charging light turns into green The indicator LEDs on the Wireless Charging Pad 02 sold separately will remain lit blue after charging with this product For further information on lighting and charging conditions of the indicator LEDs read the instructions that ...

Page 70: ...ng wireless charging to prolong the life of the battery pack Turning the Power On Off Turning the Power On 1 Press and hold F Power button until the incoming light turns on The start screen is displayed P 71 For the first time you turn on the product the initial setting activates Configure the settings as necessary For details refer to Initial Settings in the packaged Setting Guide When logos are ...

Page 71: ...n at the same time for at least 11 seconds If you turn off the product forcibly and restart an unsaved data will be lost Do not perform except when the product does not respond Switching to English Display You can switch the language displayed on the screen to English 1 Home screen 設定 Settings システム System 言語と入力 Languages input 言語 Languages 2 English The message 起動中のアプリメール送受信ダウンロードなどが終了される場合があ...

Page 72: ...tions such as a missing call Double tap a notification to activate notifying application START icon Alternatively tap START CAMERA PHONE to display the home screen or activate the camera phone Sleep Mode If you press F Power button while the backlight of the display is turned on or no operation is performed for a certain period the product enters sleep mode You can cancel sleep mode by the followi...

Page 73: ...by tapping app icons may incur communication charges 1 Home screen The list of applications is displayed Also swipe the bottom of the home screen upward to display the app list 2 Tap the app to activate If you tapped a folder tap the app to activate from the app list in the folder Switching the Home App If you installed a home app you can switch the home app of the product 1 Home screen Settings A...

Page 74: ...oze alarm or alarm ended without canceling Notification of calendar During calling or receiving a call Auto answering exists Audio notification for Outdoor Portal enabled Internal memory low Icon Description File receiving request from other Bluetooth device Send upload data Receive download data Installed completely Notification of updating installed apps Software update Screenshot completed USB ...

Page 75: ... available in Japan In any case of the screen display is 4G The Company determines the network less congested to connect due to busy network conditions Notification Panel In the notification panel you can check notifications and activate apps Also ON OFF setting icons appear and the frequently used functions can be set immediately 1 Slide down the status bar The notification panel is displayed Tap...

Page 76: ...F Silent mode vibration Silent mode mute Driver mode Using the sound volume adjustment bar you can adjust media sound volume such as music or videos Also tap to display the sound setting screen to specify the detailed sound settings Even in the silent mode the shutter clicks for photos Also during movie shooting start stop and timer beeps sound By selecting Drive a guidance is played to notify the...

Page 77: ...et to ON the wireless LAN Wi Fi Bluetooth function can be set to ON Using the product on airplanes or in hospitals may be restricted follow the instructions given by the respective airlines and institutions When the airplane mode is set to ON the telephone function calling is disabled Even if the airplane mode is set you can call 110 Police 119 Fire Ambulance 118 Maritime rescue After making a cal...

Page 78: ...hing the sensor with your registered finger For precautions on using fingerprint authentication and using fingerprint sensor see 取扱説明書詳細版 Full Instruction Manual Japanese available on the au homepage Registering Fingerprints 1 Home screen Settings Security location Fingerprint To additionally register a fingerprint from the home screen Settings Security location Fingerprint deactivate the securit...

Page 79: ...k Displaying Menu There are two types of methods to display a menu screen by tapping or and by long touching the entry field or item Setting Home Screen Set various displays of the home screen 1 Home screen long touch an empty space Home settings The home settings screen is displayed 2 Notification dots Set whether to display notification dots on the app icons Add icon to Home screen Set whether a...

Page 80: ...de is set to ON at 86 or more charging does not start until charging decreases to 85 Charging Other Mobile Devices You can charge mobile devices that are compatible with USB PD standard by using the product and USB Type C cable sold separately 1 Insert the USB Type C cable commercially available with the other mobile device connected straight into the external connection terminal of the product 2 ...

Page 81: ...ttery level of the product is low Charge the product before using this function Charging may not be possible when a long cable is used Also charging may not be possible via a hub or a conversion connector Connected devices that are not compatible with USB PD standard cannot be charged Charging all the USB PD compatible devices is not guaranteed ...

Page 82: ...e If you cover the screen by your face etc while dialing calling the display turns off to prevent false operation Note that even if you cover the mouthpiece microphone the sound can be conveyed to the other party Receiving a Call 1 Incoming call panel on the top of the screen ANSWER The call starts You can also answer the call by sliding Answer to the right during sleep mode or when the start scre...

Page 83: ...e has failed or stopped perform the same procedure again If the software update fails it may become impossible to operate the product If this happens bring it to an au shop or TOYOTA store dealing in au not accepted by some shops When using the product overseas the software update functions may not be available Any operations are not available during software update Calling 110 Police 119 Fire Amb...

Page 84: ...uction Manual Japanese available on the au homepage https www au com online manual kyv46 https www au com support service mobile guide manual Trouble Detail Page Cannot turn on power Is the battery pack charged P 64 Is the battery pack attached properly P 56 Are the terminals of the battery pack dirty F Power button pressed and held until the charging light turns on P 69 Cannot charge Is the speci...

Page 85: ...e to charge wirelessly Replace the battery Trouble Detail Page Charging does not complete with the Wireless Charging Pad sold separately The charging indicator is still lit after completing charging but this is not abnormal Check the display on the phone P 67 Is the product or the battery at a high or low temperature Charging sometimes takes a long time depending on the temperature Charging while ...

Page 86: ... finger etc P 52 Is a card inserted other than the au IC card P 60 Trouble Detail Page Cannot connect to Wi Fi Is Wi Fi signal strong enough P 74 Is Wi Fi setting completed Is the product or the battery at a high temperature The product may stop functioning if at a high low temperature Is Airplane mode still set P 76 Display incoming light turns on but ringtone does not sound Is the Ring volume se...

Page 87: ...e battery at a high temperature The display may become dark depending on the temperature of the product Trouble Detail Page Cannot hear hard to hear the other party s voice Is the call volume set to the minimum P 81 Is the receiver speaker covered with your ear Place the receiver speaker to your earhole P 52 Cannot use microphone of earphone microphone Is the connector inserted correctly Insert th...

Page 88: ...C card inserted P 61 Is a card other than specified au IC card used Is the product within the service area or where signal is good enough P 74 After Sales Service When Asking for Repair For repair contact Repair and Delivery Support Center During the warranty period Repairs will be done based on the terms of services of the free of charge repair warranty Outside the warranty period We shall repair...

Page 89: ...ion designated by the Company may not be covered by warranty or may prevent the product from being accepted for repairs The battery pack is not covered by the free of charge repair warranty except for events arising from defects in battery materials and manufacturing The accessories and samples such as the front screen other than the product are not covered by the free of charge repair warranty Pe...

Page 90: ...on of devices 5 Note that the company shall not be liable for any damages and loss arising from the product malfunction 6 The Company assumes no responsibility for any accidents when the product is connected with an unspecified device 7 On site repair is not available 8 This warranty is valid only in Japan The warranty guarantees that free of charge repairs will be done based on the terms of perio...

Page 91: ...old au portable terminal is automatically canceled Service contents are subject to change without notice au IC Card The au IC card is lent to you by au In case of loss or damage the card will be replaced at your expense When malfunction is suspected or in case of theft or loss contact an au shop or TOYOTA store dealing in au SIM Unlock This product can be SIM unlocked SIM unlocking the product all...

Page 92: ...0602PQA sold separately MicroB to Type C Conversion Adapter 0601PHA sold separately Common AC Adapter 05 0501PWA sold separately au Carrying Case G Black 0106FCA sold separately Wireless Charging Pad 01 0101PUA sold separately Wireless Charging Pad 02 0102PUA sold separately KYOCERA 3 5ΦType C conversion cable 0401QNA Requires a MicroB to Type C Conversion Adapter sold separately Accessories can b...

Page 93: ...le 0401QNA sold separately 2 Open the USB cover of the product P 65 3 Insert the KYOCERA 3 5φType C conversion cable 0401QNA sold separately in the product Insert the plug of KYOCERA 3 5φType C conversion cable 0401QNA sold separately straight into the external connection terminal KYOCERA 3 5φType C conversion cable sold separately Earphone commercially available External connection terminal Depen...

Page 94: ... Approx 490 hours Overseas GSM Approx 520 hours Continuous tethering time Approx 830 minutes Maximum number of Wi Fi tethering connection devices 10 devices Charging times estimate Type C Common AC Adapter 01 sold separately Approx 170 minutes Type C Common AC Adapter 02 sold separately Approx 170 minutes Wireless Charging Pad 02 sold separately Approx 230 minutes Camera image pixel CMOS Effective...

Page 95: ...ile 5 Frequency bands 2 4 GHz band 1 Since the storage is shared by data and apps storage space may be reduced depending on the usage of apps 2 It is confirmed that the product and all Bluetooth devices are compliant with Bluetooth standards designated by Bluetooth SIG and they are authenticated However procedures may differ or data transfer may not be possible depending on the device s characteri...

Page 96: ...ghest SAR value for this cell phone when tested for use on the body is 0 793W kg 2 There may be slight differences in SAR levels among individual products but they all satisfy the limit The actual SAR of this cell phone while talking on the phone can be well below that indicated above This is due to the cell phone being designed to only output the minimum power required to communicate with a base ...

Page 97: ... 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and...

Page 98: ...ndards bodies The design of this phone complies with the FCC guidelines and these international standards Body worn Operation This device was tested for typical body worn operations with the back of the phone kept 0 39 inches 1 0 cm from the body To comply with FCC RF exposure requirements a minimum separation distance of 0 39 inches 1 0 cm must be maintained between the user s body and the back o...

Page 99: ...Administration Regulations This product and its accessories may be subject to the Japan Export Administration Regulations Foreign Exchange and Foreign Trade Law and its related laws In addition U S Re export Regulations Export Administration Regulations and the related laws and regulations may apply to this product and its accessories To export and re export this product and its accessories take t...

Page 100: ...change are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries Microsoft Word and Microsoft Office are product names of Microsoft Corporation in the United States QR code is a registered trademark of DENSO WAVE INCORPORATED microSD microSDHC and microSDXC logos are trademarks of SD 3C LLC Bluetooth and logo are registered trademarks owned by the Bl...

Page 101: ...RCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HTTPS WWW MPEGLA COM THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO i ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD AVC VIDEO AND OR ii DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND OR WA...

Page 102: ... product described in this instruction manual Pay attention to the following points when using the software The software installed on this product or part of it may not be altered delivered modified analyzed reverse engineered derived and any such actions are prohibited b Illegally importing the software or a part of it is prohibited This Software is provided without implied warranties of merchant...

Page 103: ...or the third parties distribution reproduction transformation and transmission over public lines without consent of KYOCERA Corporation are prohibited unless you are authorized or permitted by Copyright Law Recording Diagnosis and Usage Condition Data KYOCERA Corporation asks for users cooperation in order to improve the quality of products and services KYOCERA Corporation records and saves data o...

Page 104: ...o 20 00 7 days a week For service canceling procedure in case of loss or theft toll free Business hours 24 hour 7 days a week From au cell phones From fixed line phones 113area code not required 0077 7 113 From au cell phones From fixed line phones Cell phone and PHS operators collect and recycle unused telephones batteries and battery chargers at stores bearing the logo regardless of brand and ma...

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