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Troubleshooting
5-5
Error Messages
The following table lists errors and maintenance messages that you can
be dealt with by yourself.
If
Call service
or
Error.Power off.
is displayed, turn off the
printer then turn it back on to see if the printer has recovered. If the
printer has not recovered, turn off the printer, disconnect the power cord,
and contact your service representative or authorized service center.
Some errors cause the alarm to sound. To stop the alarm, press
[Cancel]
.
Message
Corrective Action
Add paper MP Tray
The paper has run out in the paper source displayed. Supply paper according to the
paper source displayed (paper cassettes, MP tray, or optional paper feeders).This
message is displayed alternately with messages indicating the printer status, such as,
Ready
,
Please wait
, and
Processing
.
Call service
F###
F###
represents a controller error (#=
0
,
1
,
2
, ...). Call for service representative. The
printer does not operate when this message is displayed.
Call service
###
#
:0123456
####
represents a mechanical error (#=
0
,
1
,
2
, ...). Call for service representative. The
printer does not operate when this message is displayed. The total number of pages
printed is also indicated, e.g.
0123456
.
Canceling data
Displayed when data is being canceled.
Cassette # not loaded
The corresponding paper cassette is not installed. Install the cassette. The cassette
number can be 1 (topmost) to 4 (bottom).
Close top cover
The top cover of the printer is open. Close the printer top cover.
Device busy
This message is displayed when
Remove Device
was selected while a USB flash
memory was being used.
The previous screen is displayed again 1 or 2 seconds.
Duplex disabled
Press GO
You attempted to print with a paper size and paper type that cannot be used for duplex
printing. Press
[GO]
to print onto one-side of the paper only.
You can select an alternative paper size and type by pressing the
or
. You can also
press
[MENU]
and change the tray setting inside the menu, which will automatically
cancel the error and output resumes. At the same time
[ATTENTION]
indicator will light
up and
[READY]
indicator will start flashing.
Error.Power off.
F###
Turn the power switch off and then back on again. If this message still remains, turn the
power switch off, and contact your service representative or authorized service center.
Error.Power off.
F000
The printer controller and operation panel cannot exchange data. Turn the printer off
and unplug it from the mains power supply. Then contact your service representative or
authorized service center. See the back page of this manual for the relevant phone
numbers.
Install MK
Replace Maintenance Kit which is displayed on the message display. Replacement of
the maintenance kit is necessary at every 100,000 pages of printing and requires
professional servicing. Contact your service technician.
Summary of Contents for ECOSYS P2135dn
Page 1: ...PRINT OPERATION GUIDE ECOSYS P2135dn...
Page 4: ...ii...
Page 26: ...Introduction xxiv...
Page 30: ...1 4 Machine Parts...
Page 66: ...3 30 Connecting and Printing...
Page 76: ...4 10 Maintenance...
Page 94: ...5 18 Troubleshooting...
Page 104: ...First edition 2013 11 2PJKDEN000...