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4.2

IRD Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.2.1 IRD Data Port or Cable/Wiring ...............................................4-3

4.2.2 AC Power Fluctuating.............................................................4-3

4.2.3 EchoStar IRD Commissioning Check.....................................4-3

4.2.4 Failed IRD Status Check ........................................................4-3

4.2.5 IRD Faulty...............................................................................4-4

4.3

LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.4

Computer Diagnostics  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.5

Maintenance Port Parser Commands  . . . . . . . . . . . . . . . . . . . . .4-5

5

Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1

Warranty/Service Information  . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2

Preventive Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3

Replaceable Parts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4

Field Replaceable Unit Procedures  . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement............................................5-5

5.4.2 RF Detector ............................................................................5-6

5.4.3 Antenna LNB Replacement ....................................................5-6

5.4.4 EchoStar Adapter Replacement .............................................5-8

5.5

Preparation for Shipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

Appendix A

System Specifications  . . . . . . . . . . . . . . . . . .A-1

Appendix B

Functional Block Diagram . . . . . . . . . . . . . . . .B-1

Appendix C

Data Cable Wiring  . . . . . . . . . . . . . . . . . . . . .C-1

C.1

Wiring TracVision SA to a 15-pin Data Connector  . . . . . . . . . . .C-1

C.2

DB9 Data Connector Pin Assignments  . . . . . . . . . . . . . . . . . . .C-2

Appendix D

EchoStar IRD Commissioning Procedure  . . . . . .D-1

Appendix E

Startup Data Sequence  . . . . . . . . . . . . . . . . . .E-1

ii

Summary of Contents for TRACVISION SA

Page 1: ...KVH Industries Inc A Guide to TracVision SA Installation Instructions User s Guide Technical Manual...

Page 2: ...SA tel 1 401 847 3327 fax 1 401 849 0045 e mail info kvh com internet http www kvh com A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the hi...

Page 3: ...VH are registered trademarks of KVH Industries Inc DIRECTV is an official trademark of DIRECTV a unit of GM Hughes Electronics Corporation DISH Network is an official trademark of EchoStar Communicati...

Page 4: ...2 3 Mounting the Antenna Unit 2 2 2 4 Connecting the Antenna Unit 2 6 2 4 1 Connecting the Antenna Data Cable to the IRD 2 8 2 4 2 Connecting the Antenna to Vehicle Power 2 10 2 4 3 Connecting the Ant...

Page 5: ...ve Maintenance 5 1 5 3 Replaceable Parts 5 2 5 4 Field Replaceable Unit Procedures 5 3 5 4 1 PCB Removal and Replacement 5 5 5 4 2 RF Detector 5 6 5 4 3 Antenna LNB Replacement 5 6 5 4 4 EchoStar Adap...

Page 6: ...hicle Factory drilled Drain Hole Locations 2 5 Figure 2 6b Connectors Facing Front of Vehicle Recommended Drain Hole Locations 2 5 Figure 2 7 Forward Shipping Restraint Storage 2 6 Figure 2 8 Proper W...

Page 7: ...5 9 Figure C 1 DB9 Male and Female Connector Arrangement C 2 List of Tables Table 1 1 TracVision SA Packing List 1 3 Table 2 1 Kitpack Contents 2 2 Table 2 3 DSS On screen Messages 2 13 Table 2 2 Tra...

Page 8: ...computer is used to conduct diagnostics The interrelationship of units is illustrated in Figure 1 1 System specifications and a functional block diagram are provided in Appendices A and B respectivel...

Page 9: ...Decoder The IRD receives satellite signals from the Antenna Unit for signal decoding processing and channel selection and sends the signals to the TV set for viewing Messages are sent from the IRD to...

Page 10: ...SA Use To make full use of your new TracVision SA and receive satellite TV on the road you will need to provide purchase the following Television Appropriate IRD for your selected satellite TV servic...

Page 11: ......

Page 12: ...open end wrench Wire strippers Adhesive suitable for specific roof construction and materials e g butyl rubber adhesive tape or other liquid adhesive Rivet Gun and 3 16 rivets or other fastener suitab...

Page 13: ...he vehicle For best operation mount the antenna on a horizontal surface 2 3 Mounting the Antenna Unit 1 Remove antenna unit from shipping container 2 Remove and save the 8 pan head screws and sealing...

Page 14: ...cle Centerline Figure 2 2 Forward Shipping Restraint Arranged for Shipping 2 tie wraps used to secure LNB arm Forward Shipping Restraint Forward Shipping Restraint Nuts and Washers Do not discard the...

Page 15: ...baseplate These may be angled upward to ensure a secure mounting as shown in Figure 2 4 9 Using the mounting plate as a template drill twenty three 3 16 holes through roof of vehicle Remove plate and...

Page 16: ...ole Locations Factory drilled 3 16 Drain Hole Positions Front of Vehicle Recommended 3 16 Drain Hole Positions Drain Hole Angle relative to baseplate Front of Vehicle Angle of Hole relative to front A...

Page 17: ...cables to the TracVision SA terminal connector strips make sure the insulation is stripped back approximately 1 4 Twist the wires gently to help achieve a good connection Do not pinch insulation insid...

Page 18: ...aintenance Figure 5 2 clears all cable connections Completely seal all rooftop cable access holes TracVision SA Cable Ports On one side of the baseplate are four liquid tight fittings which serve the...

Page 19: ...cable wires within the terminal strip 3 After connecting the data cable to the TracVision SA hook up the other end to the IRD as described in the next subsections DIRECTV The data cable for TracVisio...

Page 20: ...n in Figure 2 14 Secure the Adapter to the IRD using the captive screws in the Adapter 3 Connect the DB9 connector on the data cable to the EchoStar Adapter DB9 Commissioning the IRD Please refer to t...

Page 21: ...iquid tight fitting 4 refer to Figure 2 10 and wired to the terminal connector strip as illustrated in Figure 2 16 TracVision SA comes equipped with a KVH standard 30 foot power cable a rocker switch...

Page 22: ...pictured in Figure 2 18 Figure 2 17 Wiring TracVision SA to Vehicle Power 12v DC Rocker Switch 12v DC Ground yyyy yyyy Shield yyyy yyyy 12v DC Ground Shield Splice When wiring the rocker switch it is...

Page 23: ...nector body c Use Augat tool to strip center conductor and trim back overall jacket Do not cut through braid d Slide connector body onto the prepared cable Slide the compression fitting up into the co...

Page 24: ...Reacquisition System is reacquiring the satellite RF Signal Error RF signal detector has no signal at input AZ Motor Error Fault detected in azimuth drive subassembly EL Motor Error Fault detected in...

Page 25: ...pendix E 2 7 Configuring TracVision SA for Remote Satellite Dish Operation In some campground locations dense foliage will block the satellite signal In these situations a remote portable antenna may...

Page 26: ...sor next queries the IRD to determine whether it is a DIRECTV or DISH Network IRD Based on the IRD type the system will then set various system variables to ensure that the correct satellite is found...

Page 27: ...cle and confirming that the antenna is receiving the satellite signal you may turn off the TracVision SA unit to avoid unnecessary use of power The antenna will continue to receive the satellite TV si...

Page 28: ...ntervals X X X X X X X System will not find satellite X X X X X X X X Snowy television picture X IRD locks up X X O u t s i d e s a t e l l i t e c o v e r a g e z o n e S e c t i o n 4 1 3 I R D d a...

Page 29: ...rtain that the TracVision SA unit is in the optimal location Simply moving the vehicle to clear an external obstruction will also restore signal quality 4 1 3 Outside Satellite Coverage Zone TracVisio...

Page 30: ...EchoStar IRD Commissioning Check If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known...

Page 31: ...d and unrecognizable Solution As with a result of NONE first check to be certain the IRD and TracVision SA are connected properly at the low speed data port Refer to Section 2 4 Connecting the Antenna...

Page 32: ...9 connector on the switchplate Connect the other end to the serial port on the PC a 9 pin 25 pin connector adapter may be needed for some PCs 2 Open the terminal emulation software and establish the f...

Page 33: ......

Page 34: ...d at the conclusion of this manual 5 2 Preventive Maintenance TracVision SA requires minimal preventive maintenance The following tasks are sufficient to maintain peak performance Monthly Wash the ext...

Page 35: ...gs inside the front cover Replacement part numbers for units that can be serviced in the field are listed in Table 5 1 These parts may be obtained from any KVH authorized dealer installer Part Name Pa...

Page 36: ...ocedures refer to labeled items presented on the following isometric diagrams which are based on KVH assembly drawings Figure 5 1 Antenna PCB and Rotating Plate 2 33 60 21 1 11 14 7 8 Elevation Axis M...

Page 37: ...5 4 A Guide to TracVision SA Figure 5 4 Close up of RF Detector PCB and Cover 2 59 Apply clamp directly behind ferrite as shown 30 11 21 1 33 From Antenna Gyro Figure 5 3 Antenna Assembly...

Page 38: ...nted to the rotating plate with 10 pan head screws Figure 5 5 illustrates the PCB arrangement and connector locations 6 Reverse this process to install the replacement PCB Reinstall all cable connecto...

Page 39: ...Replacement Estimated Time to Repair 1 2 hour The LNB Item 19 receives preamplifier operating power from the IRD via the RF Detector PCB Fig 5 3 Be certain that the IRD is disconnected from its power...

Page 40: ...system will re initialize using the new RFGAIN and RFOFFSET scale factors displayed following step 5 8 Wait for the system to perform the background noise calculation Read the Average Noise Level valu...

Page 41: ...straints removed during installation must be replaced Follow these steps to reinstall the restraints 1 Rotate the antenna unit so that the LNB is facing forward away from the liquid tight fittings 2 A...

Page 42: ...Securing the Forward Shipping Restraint 2 tie wraps used to secure LNB arm Forward Shipping Restraint Forward Shipping Restraint Nuts and Washers Hex Screws and Washers Figure 5 6 Attaching the Shipp...

Page 43: ......

Page 44: ...h 33 lbs LNB Single Output Maintenance Port 9600 bps 8 N 1 EIA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperature 25 C to 5...

Page 45: ......

Page 46: ...anism Azimuth Mechanism LNB CPU Motor Driver Power Supply Azimuth Motor Switch RF Detector Power 12v DC Power Switch RF1 IRD Maint Power TracVision SA Antenna Unit Components Wiring In vehicle Compone...

Page 47: ......

Page 48: ...DB15 connector to the TracVision SA data cable after removing the male DB9 connector The alternate wiring arrangement is as follows DB9 Pin Wire Color Function DB15 Pin 2 Blue White TXD 14 3 White Blu...

Page 49: ...d female DB9 connectors From Connector Wire Color Function Male Connector Pin 2 Blu Wht DSSTXD Male Connector Pin 3 Wht Blu DSSRXD Male Connector Pin 5 Grn Wht DSSGND Female Connector Socket 2 Org Wht...

Page 50: ...the remote control and the command screens Manual Satellite Acquisition and IRD Commissioning 1 Turn on TV and EchoStar IRD 2 Using EchoStar remote press MENU The Main Menu will come up on the Screen...

Page 51: ...e is found turn the EchoStar IRD off using the power button on the infrared remote Do not turn off the IRD using the front panel Leave IRD in standby mode for approximately 5 minutes The IRD will now...

Page 52: ...tch Status PASS PASS is expected Initializing IRD IRD STATUS PASS DSS PASS is expected with successful IRD identification Saved Sat Pos EL 33 4 Averaging Background Noise POS 45 0 26 6 735 POS 57 9 20...

Page 53: ...r 12345678 Instant On System skips limit switch test Limit Switch Status PASS PASS is expected Initializing IRD IRD STATUS PASS DSS PASS is expected with successful IRD identification Saved Sat Pos EL...

Page 54: ...the command is responded to with an echo that is if you type ZAP for example and press ENTER the response will be the command you have entered i e ZAP For other commands the response is specific for e...

Page 55: ...red azimuth angle of the mechanism relative to vehicle reference or baseplate fwd 000 359 9 vehicle referenced Response echoes the command mechanism moves at a fixed velocity Elevation Angle Function...

Page 56: ...Argument none Response echoes the command Elevation DOWN Step Function commands a 0 1 deg DOWN manual step in elevation angle Command 2 Argument none Response echoes the command F 3 Operational Comman...

Page 57: ...n Command SIGLEVEL Argument none Response Signal Strength XXXX Report IRD Signal Quality Function reports the signal strength from the IRD it uses the last received signal quality and initiates a new...

Page 58: ...epartment at 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box To avoid confusion and misunderstandings ship...

Page 59: ...ax 401 849 0045 E Mail info kvh com Internet http www kvh com KVH Europe A S Ved Klaedebo 12 2970 Hoersholm Denmark Phone 45 45 160 180 Fax 45 45 867 077 E Mail info kvh dk Internet http www kvh com K...

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