TracPhone V7 User’s Guide
59
Chapter 4 - Troubleshooting
General Status: Forward Link
“Forward Link” refers to the communications path from the service
hub to your vessel (downloads). The Forward Link section provides
the following helpful information:
General Status: Return Link
“Return Link” refers to the communications path from your vessel to
the service hub (uploads). The Return Link section provides the
following helpful information:
Status Field
Description
Eb/No
Quality of the received signal;
should be at least 2 dB; “No Lock”
indicates satellite blockage or the
antenna is searching for a satellite
FL State
Should be “Locked” and green
while the modem is logged in
FLR Packets Rx
Number of data packets received;
should continuously increment
while logged in
Dropped (CRC)
Dropped data packets due to
errors; should not increment in
large numbers
Status Field
Description
Tx Disable
Should be “Off” and green while
tracking the service satellite, “On”
and red when pointing within a
configured RF hazard zone
Data Rate
Rate at which the modem is
capable of transmitting data; does
not indicate the actual data rate
supported by your service plan
Attenuation
Set by the hub; the lower the
number, the higher your
antenna’s transmission power;
typically between 8-32 dB
IP Packets Tx
Number of data packets
transmitted by the modem
