KVH Industries IP-MOBILECAST Installation Manual Download

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Playback Devices Supported

Appendix

Download from the iTunes App store

Download from the Google Play store

not supported at the time of printing

Device

NEWSlink TV

NEWSlink Print

SPORTSlink

MUSICIink

TVlink

MOVIElink

TRAININGlink

Set-top Box

Supported

Not Supported*

Supported

Windows 7 or
later + Internet
Explorer 11

Web Browser

Windows 7 or
later +
Internet
Explorer 11

Mac

Not
Supported*

Web Browser
(Safari)

Not
Supported*

Tablet, iOS

App

Tablet,
Android

App

Smartphone,
iOS

App

Smartphone,
Android

App

Summary of Contents for IP-MOBILECAST

Page 1: ...KVH Industries Inc Installation Guide Media Server Set top Box...

Page 2: ...with its Installation Guide IMPORTANT Network Planning Required Before you connect the Media Server to any vessel network you MUST consult with the vessel s ICT Information and Communications Technolo...

Page 3: ...ned KVH certified technician If you are a KVH certified technician you still must contact KVH Technical Support prior to conducting any repairs or modifications to the equipment WARNING Risk of Explos...

Page 4: ...ional Set top Box KVH part no 72 0666 see Figure 3 allows you to view IP MobileCast content with the exception of NEWSlink Print on a TV It includes an IR remote control Web Browser on a Computer You...

Page 5: ...Figure 5 If you are running this test on a vessel follow the important power and grounding guidelines in Connecting Power on page 7 d Press the power button on the Media Server see Figure 5 The butto...

Page 6: ...two days prior to installation so that you can fully test all aspects of the system immediately following installation Media Server Serial Number The customer will need the Media Server s serial numbe...

Page 7: ...e support install the four L rails provided in the kit see Figure 9 These rails can be nested for extended depth connect them end to end using the supplied M5 screws and nuts not shown in the figure c...

Page 8: ...s that you install a suitable isolation transformer to supply single phase power to the Media Server and run a ground wire from the transformer to ship s ground In addition since ground fault protecti...

Page 9: ...s chassis any metal surface and ship s ground Make sure you measure less than 2 VAC and 2 VDC f Wait 5 minutes after powering up the Media Server to allow enough time for initialization WARNING Failur...

Page 10: ...er and enter the following address 100 64 0 1 d Check the status indicators on the web interface The Activated indicator at the bottom of the list will be red until the service is activated see Activa...

Page 11: ...p Box Make sure you get approval from the vessel s master or superintendent and clearly identify who will do the work To select the right mode it is critical that you thoroughly understand the vessel...

Page 12: ...y Router on page 12 e Click Save to set the network mode The Media Server will reboot and reconfigure itself for the selected mode f If you need to change the configuration of the TracPhone system s I...

Page 13: ...esolutions for the hosts domain names as specified in Figure 20 NOTE Unless you have a separate DNS server on the network your router likely serves as both the gateway and the DNS server for the netwo...

Page 14: ...o identify the cables later Connect the Media Server to the TracPhone system and network as shown in the diagram for your chosen configuration see Network Configuration Options on page 23 If connectin...

Page 15: ...use the supplied HDMI cable Connecting the Set top Box a Connect the Ethernet cable from the Set top Box to the vessel network that is connected to the Media Server see Figure 23 b Connect the HDMI ca...

Page 16: ...een activated for IP MobileCast service NOTE If the web interface doesn t appear try its static IP address 100 64 0 1 Follow steps a and c in Accessing the Web Interface on page 9 f If you installed a...

Page 17: ...n see Figure 27 and blue progress bars should appear on the TV screen see Figure 28 d When initialization is complete press the PORTAL button on the remote control to access the menu see Figure 29 e U...

Page 18: ...ewing Guide provided in the Welcome Kit Once the service is activated live content from NEWSlink TV NEWSlink Print and SPORTSlink may take up to 24 hours to appear New content is added daily over the...

Page 19: ...these steps to access the Media Server s web interface 1 Make sure your laptop is configured for DHCP automatically obtain an IP address and DNS server from a router 2 Connect your laptop to the netw...

Page 20: ...rect Content froze while viewing If connected by Wi Fi signal strength may have dropped too low Make sure that you re connected to the correct vessel network and that you have a strong signal moving c...

Page 21: ...e Upon power up the Set top Box initialization screen Figure 28 on page 16 is stuck on the first bar Make sure the Media Server is connected properly After powering up the Media Server be sure to allo...

Page 22: ...f any dust with a dry cloth Set top Box Clean only with a dry cloth Periodically inspect the power cord to ensure it is not becoming pinched or damaged Unplug during lightning storms or when it will b...

Page 23: ...urvival 5 F to 158 F 15 C to 70 C Humidity IEC 60945 104 F 40 C 95 humidity non condensing Outside dimensions 19 48 26 cm W x 10 95 27 80 cm D x 1 75 4 45 cm H Weight 12 5 lbs 5 67 kg Attribute Rating...

Page 24: ...tion Client Mode Set IP addresses manually enter static IP addresses The Media Server is the router and DHCP server for a separate network dedicated to IP MobileCast content delivery Its built in fire...

Page 25: ...ent Mode Set IP addresses manually enter static IP addresses The Media Server is a client of the ICM or CommBox ACU which serves as the network s router and DHCP server The Media Server will deliver I...

Page 26: ...manually checkbox The Media Server is a client of the third party router which serves as the network s DHCP server The Media Server will deliver IP MobileCast content over the vessel LAN ICM CommBox A...

Page 27: ...ontent over the vessel LAN Media Server configuration Client Mode Set IP addresses manually enter static IP addresses The Media Server is the router and DHCP server for the vessel s network carrying b...

Page 28: ...rewall is enabled to block connected devices from accessing the Internet Media Server configuration Router Mode Clear the Allow Internet access checkbox Media Server WAN LAN IP MobileCast LAN 4 3 2 1...

Page 29: ...ter Internet Explorer 11 Web Browser Windows 7 or later Internet Explorer 11 Windows 7 or later Internet Explorer 11 Windows 7 or later Internet Explorer 11 Windows 7 or later Internet Explorer 11 Win...

Page 30: ......

Page 31: ...847 3327 Fax 1 401 849 0045 E mail info kvh com KVH Industries A S EMEA Headquarters Kokkedal Denmark Tel 45 45 160 180 Fax 45 45 160 181 E mail info emea kvh com KVH Industries Pte Ltd Asia Pacific H...

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